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3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a skilled IT professional, you will be responsible for a wide range of tasks related to network infrastructure, device maintenance, technical support, and system monitoring. Your primary duties will include: - Configuring and monitoring the firewall (Sonic-wall) for DHCP IP assignment and ensuring internet connectivity without a license. - Maintaining and troubleshooting LAN network, including documentation management. - Providing maintenance and support for desktops, laptops, projectors, local printers, and rental Xerox machines. - Offering technical support to regional marketing staff through remote control tools. - Monitoring and maintaining physical servers, managing active directory user delegation, file sharing, and backups while keeping detailed documentation. - Managing cloud c-panel email servers, creating email IDs, and configuring/troubleshooting MS Outlook with proper documentation. - Performing daily backups (Auto backup) of tally data, managing vendor permissions, and creating new vendors as required. - Creating biometric IDs for employees following the defined process. - Maintaining and monitoring CCTV systems for computers and mobile devices according to established procedures. - Coordinating with vendors for updates and modifications to CMR marketing software. - Troubleshooting EPABX issues in collaboration with the maintenance team and maintaining accurate documentation. - Monitoring cloud Azure servers, creating user profiles for new employees, managing auto-backup processes, and restoring data when necessary, with detailed documentation. - Managing new mobile connections and issues by coordinating with the Airtel relationship manager and maintaining proper records. - Ensuring the maintenance of the server room A/C system to minimize downtime. This is a full-time position with a day shift schedule that requires in-person work at the specified location.,
Posted 2 weeks ago
1.0 - 4.0 years
3 - 6 Lacs
gurugram
Work from Office
Education Qualification : Diploma Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 1 - Aware Certification : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 7. Monitoring the status and documenting the progress towards resolution of all open tickets 8. Keeping affected users informed about the progress. 9. Resolution confirmation and closure of tickets within the SLA Technical Skills: 1. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 2. Understanding of desktop applications, installation and uninstallation 3. Ability to support users in business applications based on SOP s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issue Backup and Recovery: 1. Technical understanding of native backup management tools and different types of backups. 2. Ability to provide SOP based support for configuring and troubleshooting backup related issues 3. Basic Networking Desired Skills:- Basic understanding of virtual infrastructure and Cloud (AWS, Azure and Google cloud)
Posted 2 weeks ago
1.0 - 4.0 years
3 - 6 Lacs
gurugram
Work from Office
Education Qualification : Diploma Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 1 - Aware Certification : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 7. Monitoring the status and documenting the progress towards resolution of all open tickets 8. Keeping affected users informed about the progress. 9. Resolution confirmation and closure of tickets within the SLA Technical Skills: 1. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 2. Understanding of desktop applications, installation and uninstallation 3. Ability to support users in business applications based on SOP s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issue Backup and Recovery: 1. Technical understanding of native backup management tools and different types of backups. 2. Ability to provide SOP based support for configuring and troubleshooting backup related issues 3. Basic Networking Desired Skills:- Basic understanding of virtual infrastructure and Cloud (AWS, Azure and Google cloud)
Posted 2 weeks ago
1.0 - 4.0 years
3 - 6 Lacs
gurugram
Work from Office
Education Qualification : Diploma Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 1 - Aware Certification : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 7. Monitoring the status and documenting the progress towards resolution of all open tickets 8. Keeping affected users informed about the progress. 9. Resolution confirmation and closure of tickets within the SLA Technical Skills: 1. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 2. Understanding of desktop applications, installation and uninstallation 3. Ability to support users in business applications based on SOP s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issue Backup and Recovery: 1. Technical understanding of native backup management tools and different types of backups. 2. Ability to provide SOP based support for configuring and troubleshooting backup related issues 3. Basic Networking Desired Skills:- Basic understanding of virtual infrastructure and Cloud (AWS, Azure and Google cloud)
Posted 2 weeks ago
1.0 - 4.0 years
3 - 6 Lacs
gurugram
Work from Office
Education Qualification : Diploma Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 1 - Aware Certification : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 7. Monitoring the status and documenting the progress towards resolution of all open tickets 8. Keeping affected users informed about the progress. 9. Resolution confirmation and closure of tickets within the SLA Technical Skills: 1. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 2. Understanding of desktop applications, installation and uninstallation 3. Ability to support users in business applications based on SOP s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issue Backup and Recovery: 1. Technical understanding of native backup management tools and different types of backups. 2. Ability to provide SOP based support for configuring and troubleshooting backup related issues 3. Basic Networking Desired Skills:- Basic understanding of virtual infrastructure and Cloud (AWS, Azure and Google cloud)
Posted 2 weeks ago
3.0 - 8.0 years
1 - 6 Lacs
mohali
Work from Office
Role & responsibilities AWS: experience with core services like EC2, S3, VPC, EBS, IAM, RDS, and Route 53, Cost & Performance Optimisation,elastic load balancer with auto scaling, containerization services like ECS, ECR, EKS serverless services lambda, fargate experience with GPU machines GoDaddy: Shared hosting, VPS environments, cPanel, backup solutions, DNS, and SSL certificates. DevOps Skills: Managing code pipelines using platforms like Bitbucket and Github. System Administration: Server upgrades, security patching, and backup management. Define & configure AWS and Azure instances installing and configuring software, hardware, and networks, ensuring the smooth operation of IT services Maintain servers, web services, and operating systems. Security Systems Administrators: Basic security monitoring of systems. Configuring and maintaining adequate security parameters. Cloud security: Amazon AWS, Windows Azure O365 Administration, Azure configuration is a solid plus. Experience with O365 migration and configuration Hands-on experience in LAN/WAN/Firewall. Expertise in virtualization technologies: Setup VPNs and Virtual Servers Automation Scripting in shell, etc. Solid experience configuring AWS EC2 instances, network configurations, Route53, Cloudflare, S3 buckets, RDS, etc. Deploy software on Laptops and Mac Experience with SSL install & configuration on godaddy and AWS must. Cloudflare SSL definite plus. configure website hosting on Godaddy Preferred candidate profile
Posted 2 weeks ago
10.0 - 15.0 years
30 - 45 Lacs
bengaluru
Work from Office
Position Purpose The Digital Platforms Domain is part of the Corporate & Institutional Banking Information Technology & Operations (CIB ITO) of BNP PARIBAS, it manages all the infrastructure department such as the servers, databases, storage, backup, middleware, Citrix farms and VMware infrastructure. Within this domain, Backup administration has a relevant role, as all production assets have to be covered by a proper backup policy that allow to restore them to a previous point when required according. Responsibilities Direct Responsibilities This position is focus on the management of Backup infrastructure for largest Asian and European countries where BNPP is present. This infrastructure has to cover backup&restore needs for servers, databases and NAS services. As part of his/her role, the candidate selected has to contribute to preserve the required performance for a demanding service with critical assets covered by it. As part of this role, the candidate has to contribute to keep a high availability environment. Due to large number of assets to manage, to have a high learning capacity is key to adopt required skills on new technologies. High reactivity, proactive improvements and capacity to follow plan action linked to new project and/or incident remediation are part of the day to day of this position. He/She will have to participate in the Day-to Day run and to be involved in evolution projects. To work following ITIL methodology is part of the daily basis in this and the rest of IT areas. Contributing Responsibilities Business relationship management Liaising with Business Application Teams, Regional IT Teams, Global Infrastructure Support and IT Security Teams to resolve issues, complete tasks and deliver projects in a timely fashion. Governance Planning and completing designated projects from start to end, providing regular updates on task and project status and ensuring project deadlines are met on time. Responsible for the SLA section related to the tower: SLA definition, reporting, dashboards. Ensure the coordination and collaboration with Global Head of the relevant functional area. Ensure that the instructions and guidelines of the Group (esp. IT Security guidelines and Global ITI&P Governance) are respected and the architecture is validated. Responsible for controls to be run for as well as the closure of audit points related to the tower. Technical & Behavioral Competencies Essential: High skills on Veritas NetBackup on Linux environments (GUI and CLI setup, management and troubleshooting) High skills on EMC Data domain and OST interface with NetBackup Skills on Quantum tape libraries 10 years experience working in an equivalent position Team and collaborative working to develop and deliver appropriate solutions skills. Experience of delivering strategic priorities within strict timelines. Customer service-oriented skills. Desirable: Definition of backup architecture Veritas Netbackup - DataDomain - Quantum i6k Scripts and automation (Shell, Bash, Python, ansible) CommVault, TSM Specific Qualifications (if required) Bachelor Degree or equivalent ITIL Foundation certificate will be desirable Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Ability to deliver / Results driven Communication skills - oral & written Creativity & Innovation / Problem solving Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Analytical Ability Ability to develop and adapt a process Choose an item. Choose an item. Education Level: Bachelor Degree or equivalent Experience Level 10 to 12 Years
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
rajkot, gujarat
On-site
You will be responsible for troubleshooting network and system problems, as well as solving hardware and application issues reported by users. Additionally, you will have hands-on experience in server and storage infrastructure management, including scheduled and manual backup of server and user data. Your duties will also involve setting up, configuring, maintaining, and upgrading NetBackup server/client and tape libraries, as well as monitoring daily NetBackup activity to proactively avoid issues. You will be required to solve complicated hardware cases and liaise with hardware vendors when necessary. A good understanding of Windows Active Directory server and Linux servers is essential, as you will be managing Active Directory and Group policies, as well as the DNS/DHCP infrastructure. You will also be responsible for IT asset management, regular check-ups of desktops, laptops, and servers, and performing server maintenance and operational procedures. Part of your role will involve developing and maintaining standard operating procedures and documentation adhering to industry best practices. You will also be expected to execute IT projects and identify the need for upgrades, configurations, or new systems and report them accordingly. Experience/Skills: - 2 to 4 years of relevant experience Education: - Diploma, BE, or equivalent degree,
Posted 3 weeks ago
1.0 - 4.0 years
3 - 6 Lacs
mumbai
Work from Office
Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Education Qualification : Diploma Certification Mandatory / Desirable : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 7. Monitoring the status and documenting the progress towards resolution of all open tickets 8. Keeping affected users informed about the progress. 9. Resolution confirmation and closure of tickets within the SLA Technical Skills: 1. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 2. Understanding of desktop applications, installation and uninstallation 3. Ability to support users in business applications based on SOP s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issue Backup and Recovery: 1. Technical understanding of native backup management tools and different types of backups. 2. Ability to provide SOP based support for configuring and troubleshooting backup related issues 3. Basic Networking Desired Skills:- Basic understanding of virtual infrastructure and Cloud (AWS, Azure and Google cloud)
Posted 3 weeks ago
1.0 - 4.0 years
3 - 6 Lacs
bengaluru
Work from Office
Required Skills Process | IT Service Management | Service Desk Process | IT Service Management | Incident Management Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Education Qualification : Diploma Certification Mandatory / Desirable : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end usersmachine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 7. Monitoring the status and documenting the progress towards resolution of all open tickets 8. Keeping affected users informed about the progress. 9. Resolution confirmation and closure of tickets within the SLA Technical Skills: 1. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 2. Understanding of desktop applications, installation and uninstallation 3. Ability to support users in business applications based on SOPs 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issue Backup and Recovery: 1. Technical understanding of native backup management tools and different types of backups. 2. Ability to provide SOP based support for configuring and troubleshooting backup related issues 3. Basic Networking Desired Skills:- Basic understanding of virtual infrastructure and Cloud (AWS, Azure and Google cloud)
Posted 3 weeks ago
1.0 - 4.0 years
3 - 6 Lacs
gurugram
Work from Office
Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Education Qualification : Diploma Certification Mandatory / Desirable : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 7. Monitoring the status and documenting the progress towards resolution of all open tickets 8. Keeping affected users informed about the progress. 9. Resolution confirmation and closure of tickets within the SLA Technical Skills: 1. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 2. Understanding of desktop applications, installation and uninstallation 3. Ability to support users in business applications based on SOP s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issue Backup and Recovery: 1. Technical understanding of native backup management tools and different types of backups. 2. Ability to provide SOP based support for configuring and troubleshooting backup related issues 3. Basic Networking Desired Skills:- Basic understanding of virtual infrastructure and Cloud (AWS, Azure and Google cloud)
Posted 3 weeks ago
1.0 - 4.0 years
3 - 6 Lacs
gurugram
Work from Office
Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Education Qualification : Diploma Certification Mandatory / Desirable : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 7. Monitoring the status and documenting the progress towards resolution of all open tickets 8. Keeping affected users informed about the progress. 9. Resolution confirmation and closure of tickets within the SLA Technical Skills: 1. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 2. Understanding of desktop applications, installation and uninstallation 3. Ability to support users in business applications based on SOP s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issue Backup and Recovery: 1. Technical understanding of native backup management tools and different types of backups. 2. Ability to provide SOP based support for configuring and troubleshooting backup related issues 3. Basic Networking Desired Skills:- Basic understanding of virtual infrastructure and Cloud (AWS, Azure and Google cloud)
Posted 3 weeks ago
1.0 - 4.0 years
3 - 6 Lacs
bengaluru
Work from Office
Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Education Qualification : Diploma Certification Mandatory / Desirable : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 7. Monitoring the status and documenting the progress towards resolution of all open tickets 8. Keeping affected users informed about the progress. 9. Resolution confirmation and closure of tickets within the SLA Technical Skills: 1. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 2. Understanding of desktop applications, installation and uninstallation 3. Ability to support users in business applications based on SOP s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issue Backup and Recovery: 1. Technical understanding of native backup management tools and different types of backups. 2. Ability to provide SOP based support for configuring and troubleshooting backup related issues 3. Basic Networking Desired Skills:- Basic understanding of virtual infrastructure and Cloud (AWS, Azure and Google cloud)
Posted 3 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
gurugram
Work from Office
Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Education Qualification : Diploma Certification Mandatory / Desirable : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 7. Monitoring the status and documenting the progress towards resolution of all open tickets 8. Keeping affected users informed about the progress. 9. Resolution confirmation and closure of tickets within the SLA Technical Skills: 1. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 2. Understanding of desktop applications, installation and uninstallation 3. Ability to support users in business applications based on SOP s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issue Backup and Recovery: 1. Technical understanding of native backup management tools and different types of backups. 2. Ability to provide SOP based support for configuring and troubleshooting backup related issues 3. Basic Networking Desired Skills:- Basic understanding of virtual infrastructure and Cloud (AWS, Azure and Google cloud)
Posted 3 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
bengaluru
Work from Office
Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Education Qualification : Diploma Certification Mandatory / Desirable : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 7. Monitoring the status and documenting the progress towards resolution of all open tickets 8. Keeping affected users informed about the progress. 9. Resolution confirmation and closure of tickets within the SLA Technical Skills: 1. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 2. Understanding of desktop applications, installation and uninstallation 3. Ability to support users in business applications based on SOP s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issue Backup and Recovery: 1. Technical understanding of native backup management tools and different types of backups. 2. Ability to provide SOP based support for configuring and troubleshooting backup related issues 3. Basic Networking Desired Skills:- Basic understanding of virtual infrastructure and Cloud (AWS, Azure and Google cloud)
Posted 3 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
bengaluru
Work from Office
Education Qualification : Diploma Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 3 - Experienced Certification : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end usersmachine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 7. Monitoring the status and documenting the progress towards resolution of all open tickets 8. Keeping affected users informed about the progress. 9. Resolution confirmation and closure of tickets within the SLA Technical Skills: 1. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 2. Understanding of desktop applications, installation and uninstallation 3. Ability to support users in business applications based on SOPs 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issue Backup and Recovery: 1. Technical understanding of native backup management tools and different types of backups. 2. Ability to provide SOP based support for configuring and troubleshooting backup related issues 3. Basic Networking Desired Skills:- Basic understanding of virtual infrastructure and Cloud (AWS, Azure and Google cloud)
Posted 3 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
bengaluru
Work from Office
We are looking for a skilled Veeam Backup Administrator to manage and maintain backup replication and disaster recovery solutions using Veeam Backup & Replication. The ideal candidate should have hands-on experience configuring backup solutions across on-premise and cloud environments with a focus on automation reporting and BCP/DR planning. Key Responsibilities: Manage and configure Veeam Backup & Replication infrastructure Schedule and monitor backup backup copy and replication jobsSet up backup and copy jobs from on-prem to AWS S3Configure and manage Veeam ONE for performance monitoring and reportingAutomate and schedule reports for backup and replication job statuses Configure Veeam Enterprise Manager for centralized backup administrationSet up tape backups within Veeam environment Implement Immutable repositories for enhanced data security Configure storage snapshots in DD Boost and Unity storageDesign and execute BCP/DR strategies and perform server-level testing for recovery readiness. Required Skills: Hands-on experience with Veeam Backup & ReplicationProficiency in Veeam ONE Enterprise Manager and tape backup configurationExperience in backup to cloud storage (AWS S3)Strong understanding of Immutable backups and snapshot technologyKnowledge of DD Boost Unity storage and storage replicationExperience in BCP/DR planning and execution. Good troubleshooting and documentation skills. Technical Key Skills: Veeam Backup Replication AWS S3 Veeam ONE Enterprise Manager Tape Backup Immutable Backup DD Boost Unity Storage BCP/DR
Posted 3 weeks ago
8.0 - 12.0 years
20 - 30 Lacs
bengaluru
Hybrid
Basic Qualifications Bachelors or master’s in computer science, Engineering, or a related field. 8+ years of experience in IT Infrastructure with a focus on cloud platforms. 5+ years of hands-on experience in cloud infrastructure engineering (AWS, Azure) Strong expertise in IaaS and PaaS services, including virtual machines, load balancers, databases, and serverless components. Experience in storage design and management – object storage (e.g., S3, Blob), file storage (e.g., EFS, Azure Files), and block storage. Proficient in virtual machine provisioning, scaling, and automation. Experience in deploying and managing applications across cloud environments. Solid understanding of cloud networking, security, and access control (VPCs, NSGs, IAM, etc.). Strong knowledge of Infrastructure as Code (IaC) tools (Terraform, Ansible, or similar). Experience with CI/CD tools and DevOps practices is a plus. Ability to lead teams, manage projects, and communicate technical topics clearly. Willing to work in Rotational Shifts.
Posted 3 weeks ago
6.0 - 8.0 years
8 - 12 Lacs
pune
Work from Office
Experience working in large, enterprise environments, including managing backups related to Oracle and SQL Server database technologies hands-on experience working with Veeam Backup and Replication Demonstrated a good understanding of working in large, enterprise environments, including managing backups related to Oracle and SQL Server database technologies core technical concepts as well as in Veeam backup process, methodologies, design, and implementation. Proficient in Performance & Troubleshooting using native monitoring and troubleshooting tools. Good knowledge on the Veeam Backup Architecture, Job Configuration, Backup Proxies, Instant Recovery and recovery models. Relevant experience on backup of disaster recovery model. Good hands-on experience on Veeam Cloud Connect or integrated Veeam with cloud providers (e.g., AWS, Azure). Explains good logical and analytical thinking to troubleshoot problems. Mandatory Key Skills Job Configuration,Backup Proxies,Veeam Cloud Connect,AWS,Azure,Oracle,SQL,Troubleshooting,Veeam Backup.
Posted 3 weeks ago
2.0 - 5.0 years
3 - 5 Lacs
pune
Work from Office
Role & responsibilities : IT Support & Administration: Troubleshoot and resolve hardware and software issues. Manage, monitor, and maintain Windows servers. Provide remote administration support for Microsoft Windows-related issues. Conduct preventive maintenance for printers and intercom systems. Analyze and resolve complex technical problems efficiently. Network Administration: Install, configure, and monitor firewalls. Set up, configure, and troubleshoot network printers. Manage LL connectivity, local LAN, and remote networks. Monitor and secure internet access and activity logs. Perform network troubleshooting and maintenance. Manage and monitor the CCTV network. Backup & Security Management: Schedule and supervise data backups. Maintain secure backup copies of closed projects and store monthly backup tapes in a safe location. Administer Antivirus servers. Monitor antivirus systems, schedule scans, and ensure timely patch updates.
Posted 3 weeks ago
8.0 - 12.0 years
3 - 4 Lacs
hyderabad
Work from Office
Responsible for managing & overseeing our company's computer infrastructure & related areas. Develop & implement IT policy and best practice guides for the organization. innovative network troubleshooting methods that reduce downtime and lower costs.
Posted 3 weeks ago
3.0 - 8.0 years
4 - 8 Lacs
mumbai
Work from Office
Hands-on knowledge and experience in RHEL, Windows OS platforms with admin role . Solid understanding of Datacenter Operations, ISO Standards / ITIL / Project Management / IT Infrastructure Management skills. Required Candidate profile Experience installing, configuring and maintaining services such as LDAP, HA, Openshift cluster, Apache, MySQL etc.To be able to perform in 24 x 6 Environment in shift.
Posted 3 weeks ago
1.0 - 6.0 years
1 - 5 Lacs
mumbai
Work from Office
Hands-on knowledge and experience in RHEL, Windows OS platforms with admin role . Solid understanding of Datacenter Operations, ISO Standards / ITIL / Project Management / IT Infrastructure Management skills. Required Candidate profile Experience installing, configuring and maintaining services such as LDAP, HA, Openshift cluster, Apache, MySQL etc.To be able to perform in 24 x 6 Environment in shift.
Posted 3 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
hyderabad
Work from Office
The Opportunity: We are seeking a highly skilled Database Developer & Administrator to join our team. The ideal candidate will possess extensive experience in database management, including backup management, query optimization, and performance tuning. This role will focus on both Relational and NoSQL databases, with strong emphasis on MySQL. Required Skills & Experience: Accountability As the Database Administrator, you will be responsible for ensuring high availability, reliability, and security of MySQL databases. Backup Management through safeguarding data through effective backup and recovery strategies. Improving query performance for faster data retrieval & sustaining optimal performance of the database environment. Creating scalable and normalized database structures aligned with business needs. seamless operation of databases in cloud environments & minimizing database downtime and resolving issues swiftly. Scope Act as the subject matter expert (SME) for MySQL database systems. Collaborate with software developers, system administrators, and DevOps teams to align database solutions with business goals. Document database architectures, procedures, and change logs. Ensure database systems comply with organizational security policies and data privacy regulations. Contribute to capacity planning and database scaling strategies. Stay updated with MySQL advancements, patches, and best practices. Outcomes Managing and maintaining the MySQL database infrastructure by monitoring database systems and proactively addressing issues to prevent downtime. Design and implement backup strategies to safeguard data and test backup and recovery plans to ensure business continuity in case of failures. Work closely with developers to improve query efficiency and reduce load on servers. Tune system configurations, indexes, and queries to ensure high-speed transactions and minimal latency. Collaborate with development teams to design scalable and efficient data storage structures along with creation and update of database schemas, ensuring normalization and referential integrity.
Posted 3 weeks ago
4.0 - 8.0 years
5 - 10 Lacs
bengaluru
Work from Office
Must Have: Experience with Windows and Linux server environments Proficiency with Veeam Backup and Replication Familiarity with Azure Backup and/or AWS Backup services Basic knowledge of SAP infrastructure in cloud environments Hands-on experience with VxRail hyperconverged infrastructure Understanding of storage protocols (iSCSI, NFS, SMB) Experience with backup scheduling, retention policies, and recovery procedures Familiarity with Azure and/or AWS native storage services (Blob, S3, EBS, etc.) Knowledge of monitoring tools for backup success/failure reporting High sense of urgency and ownership Team collaboration and knowledge sharing Good English communication skills (written and spoken) Customer focus and service excellence mindset Analytical thinking and problem-solving attitude Nice to Have: Scripting skills for automation (PowerShell, Bash) Roles and Responsibilities Monitor, manage, and troubleshoot backup jobs across hybrid cloud Execute restore operations as per incident or request procedures Perform routine checks on storage capacity and health Document backup/restore activities in ServiceNow Collaborate with cloud and application teams to ensure data protection compliance
Posted 3 weeks ago
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