Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Oracle Database Administration (DBA) Good to have skills : Oracle Exadata Database Machine Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Proactively identify and resolve software-related issues. - Collaborate with cross-functional teams to troubleshoot and resolve system problems. - Develop and implement solutions to enhance system performance. - Provide technical support and guidance to end-users. - Document troubleshooting steps and solutions for future reference. "1. Experience in shell scripting to automate repetitive tasks. 2. Provides the best services possible, yearns for the best outcome, is curious and takes ownership. 3. Able to plan and execute tasks. 4. Pro-active in reporting and identifying issues." "1. Oracle database administration – At least 5 years 11g, 12c and some experience with 19c. And at least 1 year experience on ZFS/ ZDLRA configuration, integration, patching and support as specified with Exadata. 2. Experience oracle database installation and database upgrades. Preferably from 12c to 19c. 3. Sound knowledge of Real Application Cluster and ASM. 4. Troubleshooting skills for any issues, Ability to view and interpret relevant logs and provide a reasonable analysis. 5. Reorganization of tables, indexes on being fragmented. Performing housekeeping tasks as required purging old files & Unwanted Tables from the Oracle db. 6. Incident management, troubleshooting and resolving user requests and problems. 7. Familiarity with Oracle CPU and PSU patching procedure. 8. Working on standby database creation and their recovery and DR Drill activities. 9. Familiarity with tuning utilities and reports For example, AWR, ASH, ADDM, SQLT, SQL Tuning Advisor. 10. Familiarity with working on OEM to montior DB and also perform various administration tasks. 11. Work with customer service including both internal and external teams in identifying and solving reported field issues" Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Database Administration (DBA). - Good To Have Skills: Experience with Oracle Exadata Database Machine. - Strong understanding of database management principles. - Proficient in SQL and PL/SQL scripting. - Experience in performance tuning and optimization of databases. - Knowledge of backup and recovery procedures. "1. Oracle database administration 12c, 19c or higher 2. Exadata administration" "1. Contribute to coordination and planning of Application / Infrastructure related activities / outages 2. ITIL knowledge and experience in Incident management - Actively monitor service now queues and ensure no ticket/incident is left unattended" Additional Information: - The candidate should have a minimum of 3 years of experience in Oracle Database Administration (DBA). - This position is based at our Pune office. - A 15 years full time education is required. Bachelors of Engineering Show more Show less

The Service Desk Analyst will serve as the first point of contact for end-users seeking technical assistance. The role involves diagnosing and resolving technical issues, escalating complex cases, and ensuring excellent service delivery. Strong communication skills, technical expertise, and a commitment to customer satisfaction are essential. Key Responsibilities First-Line Support Respond promptly to incoming calls and tickets. Identify, diagnose, and resolve or escalate hardware, software/application, and network issues. Incident Management Log and prioritise incidents and requests in the ticketing system. Escalate unresolved issues or tasks to second-line support or relevant teams. Problem Resolution Provide accurate information and troubleshooting advice to users. Maintain knowledge of common issues and solutions to enhance support efficiency. User Training and Communication Guide users through system functionalities and best practices. Communicate updates regarding system changes, outages, and resolution times. System Monitoring Monitor IT systems/applications and alert relevant teams of potential disruptions. Use documented processes to run tests on system status. Assist in maintaining system documentation and knowledge bases. Continuous Improvement Contribute to the development of service desk processes and procedures. Participate in training sessions to keep updated on technology and tools. Key Skills and Competencies Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Ability to prioritise tasks and manage time effectively. High level of patience and empathy when dealing with users. Proficiency in technical support tools and ticketing systems. Technical Skills Operating Systems Proficiency in Windows OS (e.g., Windows 10/11) and Server 2016/2019 advantageous. Familiarity with MacOS and Linux-based systems (optional but advantageous). Knowledge of OS installation, configuration, and troubleshooting. Software and Applications Support for Microsoft Office Suite (O365) Basic knowledge of software installation, updates, and licensing management. Willing to learn in-house applications Hardware Support Troubleshooting desktops, laptops, printers, and peripherals. Knowledge of hardware diagnostics and basic repairs. Understanding of device drivers and compatibility issues. Networking Basic understanding of networking concepts such as: TCP/IP, DNS, DHCP, and VPN. Wireless and wired network troubleshooting. User Management Experience with Active Directory (AD) for: User and group account management, password resets. Familiarity with Single Sign-On (SSO). Remote Support Tools Proficiency in using remote desktop tools (BeyondTrust/Bomgar) Tools like Windows Remote Desktop Ticketing Systems Experience with ServiceNow Ability to log, categorise, prioritise, and track incidents and requests effectively. IT Security Basics Awareness of common cybersecurity practices: Password policies, phishing prevention, and malware identification. Basic troubleshooting of antivirus software and firewalls. Telephony Systems Basic troubleshooting of MS Teams Mobile Device Management (MDM) Familiarity with MDM Intune platform for managing smartphones, tablets, and other mobile devices. Backup and Recovery Basic understanding of backup solutions and data recovery processes. Additional Skills (Role-Specific or Advanced) Cloud Platforms: Basic understanding of Office 365 ITIL Framework: Familiarity with Incident, Problem, and Change Management. Qualifications A bachelor's degree in IT, Computer Science, or a related field is advantageous. Relevant certifications (e.g., ITIL Foundation, CompTIA A+) are a plus. Proven experience in a similar role or technical support position. Performance Metrics Ticket update and resolution time. User satisfaction ratings. Accuracy in issue documentation. Adherence to SLAs (Service Level Agreements). Work Environment Fast-paced environment with a focus on teamwork and collaboration. The team will work a shift/rota system to cover 24/7. Occasional extended hours during critical outages or system upgrades. Show more Show less

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP HANA DB Administration Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will perform maintenance, enhancements, and/or development work, contributing to the overall success of the projects. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Collaborate with team members to analyze, design, and develop software solutions. - Conduct code reviews and provide feedback to ensure code quality. - Troubleshoot and debug software applications to resolve issues. - Document software specifications and technical designs. - Stay updated on industry trends and technologies to suggest improvements. Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM DB2 Database Administration. - Strong understanding of database management principles. - Experience in performance tuning and optimization of database systems. - Knowledge of SQL and database query optimization techniques. - Hands-on experience in database backup and recovery procedures. Additional Information: - The candidate should have a minimum of 3 years of experience in IBM DB2 Database Administration. - This position is based at our Pune office. - A 15 years full-time education is required. Show more Show less

Project Role : Database Administrator Project Role Description : Administer, develop, test, or demonstrate databases. Perform many related database functions across one or more teams or clients, including designing, implementing and maintaining new databases, backup/recovery and configuration management. Install database management systems (DBMS) and provide input for modification of procedures and documentation used for problem resolution and day-to-day maintenance. Must have skills : Oracle Database Administration (DBA) Good to have skills : NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Database Administrator, you will administer, develop, test, or demonstrate databases. Perform many related database functions across one or more teams or clients, including designing, implementing and maintaining new databases, backup/recovery and configuration management. Install database management systems (DBMS) and provide input for modification of procedures and documentation used for problem resolution and day-to-day maintenance. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Ensure data security and integrity - Optimize database performance - Implement backup and recovery procedures Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Database Administration (DBA) - Strong understanding of database architecture - Experience in database performance tuning - Knowledge of database security best practices - Hands-on experience with database backup and recovery procedures Additional Information: - The candidate should have a minimum of 7.5 years of experience in Oracle Database Administration (DBA). - This position is based at our Pune office. - A 15 years full time education is required. Show more Show less

Skill required: Marketing Operations - Creative Design Designation: Creative Production Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Graphic Producer/Print artworker at level 10 should possess expert knowledge of the Adobe InDesign, Adobe Illustrator and Adobe Photoshop tool for Print artwork creation. Should be proficient in oral and written communication skills. Work closely with the Project Manager in their day to day work and act as a subject matter expert and backup for their managers. They should be able to manage people and work as a Team leader. What are we looking for? Adaptable and flexible Ability to perform under pressure Problem-solving skills Detail orientation Ability to establish strong client relationship 7-10 years of experience in Print artwork with good knowledge of Adobe tools. Strong written and oral communication skills, able to get on calls with onshore team/clients, understand the requirements and propose alternative options to enhance the artwork Technical Skills: Adobe Creative Suite, Understanding Print color profiles and technicalities Strong expertise of print production processes, including color management, file formats, and pre-press procedures. MSOffice - Able to effectively use MS Excel, MS Outlook, MS PowerPoint Roles and Responsibilities: Experience in Adobe InDesign, Adobe Illustrator and Adobe Photoshop Analyzing the work received from client/onshore and identify the missing elements in the same. Responsible to create and adapt print artworks based on design specifications and client requirements. Should be able to create design artworks from scamps Creative Design - Design projects from concept to completion. Develop and produce diverse visual materials, including brochures, advertisements, and corporate reports. Brand Consistency - Ensure all designs align with the brand’s guidelines to maintain a cohesive visual identity. Organise constructive feedback sessions, trainings and creative direction to enhance team output and guide and support junior designers, fostering growth and skill enhancement. Clearly articulate design concepts and ideas to internal and external stakeholders. Work closely with marketing and other departments to align design strategies with broader business objectives. Stay flexible and efficient in fast-paced, deadline-driven environments. Manage multiple projects simultaneously, meeting deadlines while maintaining high-quality standards. Stay updated on the latest design trends, tools, and technologies to keep designs innovative and fresh. Expertly use design tools such as Adobe Creative Suite and other relevant software. Maintain a meticulous eye for detail to ensure flawless final outputs. Make confident and informed decisions to drive creative excellence. Prepare artwork files for print production, ensuring they meet industry standards. Communicates with clients on call, chat, email Problem solving skills Capable of functioning and delivering under tight deadlines Possesses a thorough understanding of Graphic Process Able to devise ideas quickly Flexible to work in shifts Select and apply appropriate fonts and typefaces for impactful designs. Edit and manipulate images to enhance visual appeal and meet project needs. Ability to handle tight project delivery deadlines and multiple projects simultaneously Highly organized, detail oriented, and results focused Demonstrate ability to think strategically Show more Show less

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP Basis Administration Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your day will involve collaborating with team members to perform maintenance and enhancements, ensuring that the applications function optimally and meet client needs. You will also be responsible for developing new features and resolving any issues that arise, contributing to the overall success of the projects you are involved in. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of processes and procedures to enhance team knowledge. - Engage in continuous learning to stay updated with industry trends and technologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration. - Strong understanding of system performance tuning and optimization. - Experience with database management and administration. - Familiarity with backup and recovery procedures. - Knowledge of system security and user access management. Additional Information: - The candidate should have minimum 3 years of experience in SAP Basis Administration. - This position is based at our Hyderabad office. - A 15 years full time education is required. Show more Show less

City/State Charlottesville, VA Work Shift First (Days) Overview: Sentara Martha Jefferson Hospital is hiring a Registered Nurse for the Medical Oncology and Infusion Center. This a full time, day shift position in Charlottesville, VA Monday to Friday, no nights or weekends. Hours are Monday to Friday 8am to 430PM with some variation for business needs. Sign on bonus up to $15,000 available for qualified candidates. Click Here to Learn More about Sentara Martha Jefferson Cancer and Infusion Center! Sentara Martha Jefferson has under a 12.6% RN Turnover rate Patient Satisfaction scores are highest in the system at Martha Jefferson Sentara Martha Jefferson Foundation education assistance program up to $32,500 Free Parking at Sentara Martha Jefferson Sentara Martha Jefferson Infusion Center The Sentara Martha Jefferson Infusion Center offers a pleasant, professional atmosphere where patients can receive intravenous infusions and therapeutic injections. Our oncology-certified nurses are trained to administer chemotherapy, biological therapies or supportive blood transfusions for cancer, as well as various infusions for non-cancer patients. OCN certified nurses in both the Infusion Center and Medical oncology clinic. This role will focus on Hem Oncology and Infusion. Infusion center has 25 chairs 14,000 provider visits per year 17,000 infusion visits per year- both oncology and non-oncology Education Degree or Diploma in Registered Nursing required BSN or MSN Preferred Certification/Licensure Registered Nurse Licensure ONC certified RN preferred BLS required within 90 days of hire Experience 2 years of acute nursing preferred Oncology Nursing experience preferred Cancer experience Preferred Infusion experience preferred The Registered Nursing (RN) is responsible to perform a competent level of nursing care as demonstrated by the critical thinking model known as the nursing process. The standards of practice (assessment, diagnosis, outcomes identification, planning, implementation, coordination of care- teaching and health promotion and evaluation) along with the standards of professional performance (ethics, culturally congruent practice, communication, collaboration, leadership, education, evidence- based practice /nursing research, quality, evaluation, resource utilization, and environmental health) encompass the actions and foundation of professional nursing. The RN possesses clinical knowledge and skills to meet standards as required by specific clinical areas. #Talroo-Nursing Keywords: RN, Registered Nurse, Navigator, ONC, Oncology, Infusion, Radiation therapy Benefits: Caring For Your Family and Your Career Medical, Dental, Vision plans Adoption, Fertility and Surrogacy Reimbursement up to $10,000 Paid Time Off and Sick Leave Paid Parental & Family Caregiver Leave Emergency Backup Care Long-Term, Short-Term Disability, and Critical Illness plans Life Insurance 401k/403B with Employer Match Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education Student Debt Pay Down – $10,000 Reimbursement for certifications and free access to complete CEUs and professional development Pet Insurance Legal Resources Plan Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. Show more Show less

Key Responsibilities Design, implement, and manage GCP infrastructure using Terraform, Deployment Manager, or similar IaC tools. Develop and maintain CI/CD pipelines using tools like Jenkins, GitLab CI/CD, GitHub Actions, or Cloud Build. Automate provisioning, configuration management, and deployments with Terraform, Ansible, or Chef/Puppet. Monitor system performance, reliability, and security using Prometheus, Grafana, Stackdriver, or Datadog. Manage and optimize Kubernetes (GKE) clusters, ensuring efficient container orchestration. Implement best practices for cloud security, IAM policies, VPC configurations, and networking. Troubleshoot and resolve system and network issues to ensure high availability and performance. Collaborate with development teams to implement infrastructure and deployment processes. Work with logging and monitoring tools like Google Cloud Logging, Cloud Monitoring, and ELK Stack. Implement disaster recovery and backup strategies for cloud infrastructure. Skills Needed: Expertise in Google Cloud Platform (GCP) services like Compute Engine, GKE, Cloud Storage, Cloud Functions, Cloud SQL, BigQuery, and more. Excellent communication and presentation skills are essential. Hands-on experience with Infrastructure as Code (IaC) using Terraform, Cloud Deployment Manager, or Pulumi. Experience with containerization and orchestration using Docker and Kubernetes (GKE preferred). Proficiency in scripting languages such as Bash. Experience with CI/CD tools like Jenkins, GitLab CI, ArgoCD, or Cloud Build. Strong understanding of networking, VPC, load balancing, firewalls, and DNS in cloud environments. Knowledge of logging, monitoring, and alerting tools (Prometheus, Stackdriver, ELK, Datadog). Experience with security best practices, including IAM, OAuth, and compliance frameworks. Excellent problem-solving and troubleshooting skills. Add-ons Knowledge of other cloud platforms (AWS/Azure) Experience 2 - 4 years of experience in DevOps Apply Now → Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: Kubernetes . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Stantec is a global leader in sustainable engineering, architecture, and environmental consulting. The diverse perspectives of our partners and interested parties drive us to think beyond what’s previously been done on critical issues like climate change, digital transformation, and future-proofing our cities and infrastructure. We innovate at the intersection of community, creativity, and client relationships to advance communities everywhere, so that together we can redefine what’s possible. The Stantec community unites approximately 32,000 employees working in over 450 locations across 6 continents. Key Accountabilities and Responsibilities: Daily electrical design and drafting duties of all Building Services requirements. Day to day tasks include concept and detail design, tender development and support up to construction level for buildings infrastructure and assistance for the Project and multi Discipline Engineers. Coordination with regional leads as required. The engineer will be responsible for development of electrical design as per the client needs and requirements. As an Electrical engineer, it should be expected that the duties will be flexible; providing design and drafting assistance for multiple projects. Work as a team member to coordinate design projects with professional engineers and other CAD/BIM technicians. Utilize customized tools, utilities, and scripts to automate work processes and improve design productivity and efficiency and to comply with the company design standards. Competencies: The Candidate Should Be An Adept In calculations and electrical design, specification and selection works for (HV, MV and LV) Panels, Distribution Boards, Transformers, Generators, (HV, MV and LV) Cables, Small Power, lighting, emergency lighting, lightning protection, Maximum Demand, and containment (Building management services) transformer, generator, and cable sizing and schedules, SLD, breaker sizing, earthing layout, load flow, short circuit analysis, Relay Coordination, Arc flash analysis, lightning protection system design, electrical equipment layouts and plans, panel GA and control schematics, technical specifications, BOQ, scope of work, review vendor submittals etc. coordinate with project engineers for all electrical systems requirements, RFI Handling collaborate and coordinate with other disciplines design-changes and model reviews preparation of design deliverable, tender preparation as per project requirements ensure proper Project naming and filing system, backup, documentation and archiving participate in MEP Design model and/or content review for 3D Coordination Meeting firsthand experience of REVIT MEP, BIM360 and NAVISWORKS. IEC, BSI, and AS/NZS standards. Person Experience, and Qualifications: 4-6 years of relevant career experience with a Degree in Electrical Engineering. Relevant IT skills/computer literate. Good command of English (Listening, Reading, Writing and Speaking). Beginner/Intermediate experience with ETAP or SKM. Be proficient in DiaLux Evo software. Be proficient in Revit MEP. Intermediate/beginner in AGi32 would be an advantage. Be proficient in Excel and report writing. Worked on Engineering and Drafting. Worked on Australian Projects – preferred however not mandatory. Primary Location: India | Pune Organization: Stantec IN Business Unit Employee Status: Regular Job Level: Nonmanager Travel: No Schedule: Full time Job Posting: 11/06/2025 07:06:12 Req ID: 1001034 Show more Show less

Primary Skill – Snowflake Administrator: Document and assess current access models and Resource onboarding Understand Existing Network Policies resource monitors and compute warehouses Gather Implemented security, backup, encryption and disaster recovery settings Understand existing Monitoring Setup and collect Account performance and usage metrics Assess daily operational activity, Insights gathered part of snow patrol and Provide insights on operational impacts of consolidation (e.g., user access changes, warehouse resizing). Identify Dependencies with Third Party Teams, document risks and considerations from an administrative perspective Secondary Skill – Insurance Domain Knowledge Proficiency in Snowflake's security, monitoring, and disaster recovery setups. Strong understanding of network policies, resource management, and compute warehouse configuration. Exceptional analytical skills to gather insights on operational impacts and consolidation strategies. Exp - 11+ Years Shift timing - 11 AM to 9PM Notice period - 30 days Location - Preferred Only Pune Show more Show less

Line of Service Advisory Industry/Sector Not Applicable Specialism Microsoft Management Level Senior Associate Job Description & Summary At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Responsibilities: Oracle Core DBA Administration requires knowledge of Unix/Linux Operating System. - Hands on experience in Oracle RAC (Real Application Cluster) with multiple nodes for large databases. - Experience in Real time replication with Oracle Data Guard for multi data center replications. - Experience in Database backup - restoration, Proficiency in database patching and upgradation (specially from 12c to 19c). - Oracle VM setup with CPU affinity - Experience in RDBMS like PostgreSQL, SQL Server, MySQL . - Experience in Oracle to PostgreSQL Database migration . - Experience in working PostgreSQL , SQL server and MySQL as a DBA . - 2-3 years' experience in Performance Tuning and Clear knowledge of Oracle Database memory Architecture. - Good communication skill. Must have - - At least 2 DBA certifications (one should be Oracle DBA certification) - Comfortable working on 24*7 rotation shift - Clear understanding of Oracle Objects and memory architecture. - clear understanding of DC-DR replication using various tools. Preferred Knowledge apart from above : - Automation with Unix operating systems like Linux, Solaris, HP-UX etc. - Knowledge in any kind of storage like SAN, NAS - minimum Knowledge in Oracle PL/SQL development, and query writing . Mandatory skill sets: Oracle DBA Preferred skill sets: RDBMS Years of experience required: 3-6 Years Education qualification: B.Tech/B.E./MCA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills VMware Optional Skills Acceptance Test Driven Development (ATDD), Acceptance Test Driven Development (ATDD), Accepting Feedback, Active Listening, Analytical Thinking, Android, API Management, Appian (Platform), Application Development, Application Frameworks, Application Lifecycle Management, Application Software, Business Process Improvement, Business Process Management (BPM), Business Requirements Analysis, C#.NET, C++ Programming Language, Client Management, Code Review, Coding Standards, Communication, Computer Engineering, Computer Science, Continuous Integration/Continuous Delivery (CI/CD), Creativity {+ 46 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date Show more Show less

Level: Consultant/ Assistant Manager Skills: IT Audit + ITGC + ITAC + Code Review Experience: 3-7 Years Job Location: Bangalore Role & responsibilities Perform testing of IT Application Controls, IPE, and Interface Controls through code reviews , IT General Controls review covering areas such as Change Management, Access Management, Backup Management, Incident and Problem Management, SDLC, Data Migration, Batch Job scheduling/monitoring and Business Continuity and Disaster Recovery Risk Based IT Internal Audit for Financial Services Entities IT SOX 404 Controls Testing, Quality Assurance Internal Financial Controls related to IT General Controls as part of Financial Statements Audits Business Systems Controls / IT Application Controls IT Risk & Control Self-Assessment Auditing Emerging Technologies such as Cloud Security, Intelligent Automation, RPA, IoT etc. Working knowledge of programming languages(C/C++/Java/SQL) Preferred candidate profile A Bachelor's degree in engineering and approximately 3-7 years of related work experience; or a masters or MBA degree in business, computer science, information systems, engineering Expertise in code review skills (e.g., Java, C++, C, SQL, Oracle) Experience in performing IT audits of banking/financial sector applications Good to have knowledge of other IT regulations, standards and benchmarks used by the IT industry (e.g., NIST, PCI-DSS, ITIL, OWASP, SOX, COBIT, SSAE18/ISAE 3402 etc.) Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: Palo Alto Networks - Firewalls . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Exp : 6 to 10 Years Location : Remote ( India ) Must : Oracle Exadata & OCI Architecture Hands-on experience in OCI and ExaCS Hands-on experience in OS (Preferred Oracle Linux) DOMU quarterly & security patching NSG implementation, Whitelisting, Block volume & FSS creation and Management Expert in Disaster Recovery Planning/Strategy Drive Major&P1 call from Oracle Infra perspective Scaling of Memory, CPU and storage on ExaCS Hands-on experience in OCI backup utilities Working with Client to define processes/standards and ensuring their compliance Looking at opportunities pro-actively for service delivery and process improvements. Knowledge on OSB,OEM and Or backup Thanks ,Praveen Show more Show less

Responsibilities: Design, develop, and manage databases on the AWS cloud platform Develop and maintain automation scripts or jobs to perform routine database tasks such as provisioning, backups, restores, and data migrations. Build and maintain automated testing frameworks for database changes and upgrades to minimize the risk of introducing errors. Implement self-healing mechanisms to automatically recover from database failures or performance degradation. Integrate database automation tools with CI/CD pipelines to enable continuous delivery and deployment of database changes. Collaborate with cross-functional teams to understand their data requirements and ensure that the databases meet their needs Implement and manage database security policies, including access control, data encryption, and backup and recovery procedures Ensure that database backups and disaster recovery procedures are in place and tested regularly Develop and maintain database documentation, including data dictionaries, data models, and technical specifications Stay up-to-date with the latest cloud technologies and trends and evaluate new tools and products that could improve database performance and scalability. Requirements: (Postgres/MySQL/SQL Server, AWS CloudFormation/CDK, Python) Bachelor's degree in Computer Science, Information Technology, or a related field Minimum of 3-6 years of experience in designing, building, and administering databases on the AWS cloud platform Strong experience with Infra as Code (CloudFormation/AWS CDK) and automation experience in Python In-depth knowledge of AWS database services such as Amazon RDS, EC2, S3, Amazon Aurora, and Amazon Redshift and Postgres/Mysql/SqlServer Strong understanding of database design principles, data modelling, and normalisation Experience with database migration to AWS cloud platform Strong understanding of database security principles and best practices Excellent troubleshooting and problem-solving skills Ability to work independently and in a team environment Good to have : AWS certifications such as AWS Certified Solutions Architect, AWS Certified DevOps Engineer, or AWS Certified Database Specialty are a plus. Show more Show less

Company Description SRK SCAN CENTRE is a diagnostic center known for excellence in 3D and 4D imaging, specialized in fetal medicine and MSK imaging. They offer modalities such as X-rays, USG, USG guided interventions, and CT scans. Regular academic and training activities are conducted at the center. Role Description This is a part-time Consultant Radiologist role located in Tamil Nadu, India at SRK SCAN CENTRE. The consultant will be responsible for interpreting diagnostic imaging, like USG snd CT scan . This position is an on-site role. WORK TIMING - 3 PM to 7 PM slot daily (flexibility possible) SALARY - Negotiable ( based on experience and expertise ) Qualifications MD/DNB/ DMRD Radiology ( Freshers are welcome) Competency in USG, Doppler studies, and cross-sectional imaging (CT) Preferably with interest or experience in fetal medicine (optional) Willingness to work 3 PM to 7 PM slot daily (flexibility possible) , Medical license in Tamil Nadu, India What We Offer Furnished 3 BHK apartment with all modern amenities ( to be informed during interview ) with 24/7 power backup and security Reporting gadgets provided (MacBook) on contract basis Peaceful, centrally located campus with modern infrastructure Complete ascess to all previous case collection of more than 5000 exam cases with diagnosis for radiologist preparing for competitive exams. Hands on 3 D / 4D USG and obstetics training during leisure days. Show more Show less

Roles & responsibilities Working closely with Client Experience Associates (Internal) in resolving issues pertaining to the accounts that improve the effectiveness of their call handling. Respond to client queries (account updates, billing inquiries, or general complaints) in an effective manner, via phone calls, emails, and chats within the time limits and following up to ensure resolution whenever required. Liaise between clients and internal teams (Product Development/ Billing) to ensure the timely and successful delivery of solutions pertaining to our client's needs. Identifying customer needs, and problems and taking proactive steps to maintain positive experiences. Maintain strong, lasting, and trustworthy relationships with clients through open and interactive communications. Should be flexible to work in night shifts and rotational shifts. Job requirements Your skills Work experience of 0-1 year in client handling roles; preferably US/CA/UK clients via phone calls. Passionate about client service with a knack for soft skills and telephone etiquette. Clear, concise, and effective written and oral communication. Growth mindset and excitement to learn new things. Creative, enthusiastic, and energetic with great interpersonal skills and should be able to present ideas with conviction. Ability to work in a fast-paced work environment with spontaneity. Should be able to approach problems logically and rationally to help with the clarity of decision-making. Achieve the KPI’S and objectives in the cadence set by the team. The ability to stay calm and efficient under pressure. The role follows a 5 day work week with rotational week-offs and in the night shift starting at 9.30 PM. Employees will have scheduled breaks to maintain productivity and well-being throughout the workday Workspace requirements Private workroom with the ambience to handle calls. Ready for Video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere. Good Internet speed (Above 100 MBPS Download and Upload) with the ability to be wired (LAN). Power backup (if you have frequent power cut issues). Show more Show less

Job Description RAC 11G R2 Oracle 12 G Oracle Upgrade to 12 C project Active Data Guard EMC Avamar tool knowledge good to have Database Creation and administration Database Space/Storage Management System and Database Performance Monitoring Backup – Execution and Monitoring Database Refresh Startup/Shutdown User Management Managing Database Security Administer Database Object Privileges Administer Production Data Access Administer Schema Access Problem Resolution (DBMS) Database Object Performance/ Monitor/Tuning Create/Maintain/Execute DDL Create/Maintain/Execute Public DBMS Objects System Performance Tuning Administer DBMS Environment System Recovery – Execution Software Upgrade DBMS Features e.g. Data Replication, Parallel Server DBMS Environment Design/Maintenance/DBA Providing recommendations for capacity planning Planning Migration/Upgrades Database Consolidation Performing Disaster Recovery Good communication skill Ability to work with global resources to implement servers, and resolve issues. Participates in on-call rotation . Customer interaction and communication skills. Adheres to documented, approved standards Plans and coordinates infrastructure requests to accommodate server requests Coordinates and plans with other support groups and vendors to provide emergency and scheduled maintenance in an effective timeframe Responsible for coordinating requested changes and minimizing the business impact of those changes. Understand and follow operational processes and policies. Show more Show less

Job Description Required Skills and Qualifications: Experience: Proven experience as an Oracle Cloud Architect or in a similar role with a strong focus on designing, implementing, and managing Oracle Cloud Infrastructure (OCI). Hands-on experience with Oracle Autonomous Database, Oracle Exadata, Oracle Cloud Applications, and OCI networking, storage, and compute services. Strong knowledge of cloud migration strategies and cloud-native technologies. Technical Skills: Expertise in cloud architecture design, including multi-cloud and hybrid-cloud solutions. Proficiency in Infrastructure as Code (IaC) tools such as Terraform, Ansible, or Oracle’s Cloud Automation tools. Experience with cloud security, access management, and compliance standards (e.g., IAM, VPN, encryption, and identity management). Solid understanding of CI/CD pipelines, DevOps practices, and integration with Oracle Cloud services. Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes). Certifications: Oracle Cloud Infrastructure Architect Professional or equivalent Oracle Cloud certification. Additional certifications in cloud platforms (e.g., AWS, Azure) are a plus. Soft Skills: Strong leadership skills and the ability to communicate complex technical concepts to non-technical stakeholders. Excellent problem-solving and analytical skills. Ability to work both independently and collaboratively in a fast-paced, dynamic environment. Strong interpersonal skills and the ability to manage multiple stakeholders and priorities. Exceptional written and verbal communication skills. Preferred Qualifications: Academics : B.Tech/B.E./MCA/M.Sc Experience with Oracle Cloud , Oracle Analytics Cloud, or other Oracle Cloud Applications. Familiarity with Oracle Cloud networking and best practices for network architecture, VPNs, and connectivity. Previous experience working in large-scale cloud transformation or migration projects. Experience in building disaster recovery and high-availability solutions using Oracle Cloud. Responsibilities Key Responsibilities: Cloud Solution Design: Architect and design end-to-end cloud solutions on Oracle Cloud Infrastructure (OCI), ensuring they align with business goals and meet technical requirements. Architecture Planning: Lead the design and planning of cloud-based systems and services, leveraging Oracle Cloud’s capabilities such as Autonomous Database, Oracle Exadata Cloud Service, Oracle Cloud Applications, and more. Cloud Migration: Develop and execute cloud migration strategies for legacy systems, databases, and applications from on-premises to Oracle Cloud. Infrastructure as Code (IaC): Implement best practices for IaC, automating provisioning and managing OCI resources using tools like Terraform, Ansible, or Oracle’s native tools. Security & Compliance: Design and implement cloud security architectures, ensuring that cloud solutions are secure, compliant with industry standards (e.g., GDPR, HIPAA), and follow Oracle’s security best practices. Cost Optimization: Advise on cloud cost management and optimization strategies, including selecting appropriate services, designing efficient architectures, and leveraging OCI’s pricing models. Collaboration with Stakeholders: Work closely with product teams, developers, and business leaders to translate business needs into cloud architecture solutions. Cloud Operations: Establish and oversee processes for cloud operations, including monitoring, performance optimization, backup and disaster recovery, and scaling. DevOps Integration: Integrate Oracle Cloud solutions with DevOps processes for continuous integration, continuous delivery (CI/CD), and automation of deployments. Documentation & Training: Document architecture designs, technical specifications, and cloud strategies. Provide training to internal teams on Oracle Cloud technologies and best practices. Cloud Innovation: Keep up with the latest Oracle Cloud innovations and industry trends, proposing new cloud-native solutions to improve business processes and system performance. Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: Microsoft Exchange Server Admin . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: Jboss Admin . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: EMC Networker . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: Microsoft Exchange Server Admin . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: EMC Networker . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less