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2.0 - 5.0 years

0 Lacs

Pune

On-site

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Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come. Job overview and responsibilities This position will be based in Pune, India. As the AWS Cloud Engineer, you will be responsible for designing, implementing and optimizing scalable, resilient cloud infrastructure of Google Cloud and AWS platform. This role involves deploying, automating and maintaining cloud-based applications, services and tools to ensure high availability, security and performance. The ideal candidate will have in-depth knowledge of GCP and AWS services and architecture best practices, along with strong experience in infrastructure automation, monitoring and troubleshooting. We count on you for: Design and implement secure, scalable and highly available cloud infrastructure using GCP/Azure services, based on business and technical requirements Develop automated deployment pipelines using Infrastructure-as-Code (IaC) tools such as Terraform, GCP/Azure CloudFormation and GCP/Azure CDK, ensuring efficient, repeatable and consistent infrastructure deployments Implement and manage security practices such as Identity and Access Management, network security and encryption to ensure data protection and compliance with industry standards and regulations Design and implement backup, disaster recovery and failover solutions for high availability and business continuity Create and maintain comprehensive documentation of infrastructure architecture, configuration and troubleshooting steps and share knowledge with team members Close collaboration with multi-cloud enterprise architect, DevOps solution architect, Cloud Operations Manager to ensure quick MVP prior to pushing into production Keep up to date with new GCP/Azure services, features and best practices, providing recommendations for process and architecture improvements Education and experience Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field. Master's degree or relevant certifications would be a plus. Minimum of 2-5 years of experience in cloud engineering, cloud architecture or infrastructure role Proven experience with GCP/Azure services, including EC2, S3, RDS, Lambda, VPC, IAM and CloudFormation Hands-on experience with Infrastructure-as-Code (IaC) tools such as Terraform, GCP/Azure CloudFormation or GCP/Azure CDK Strong scripting skills in Python, Bash or PowerShell for automation tasks Familiarity with CI/CD tools (eg: Gitlab CI/CD, Jenkins) and experience integrating them with GCP/Azure Knowledge of networking fundamentals and experience with GCP/Azure VPC, security groups, VPN and routing Proficiency in monitoring and logging tools such as native cloud tools or third-party tools like Datadog and Splunk Cybersecurity Expertise: Understanding of cybersecurity principles, best practices, and frameworks. Knowledge of encryption, identity management, access controls, and other security measures within cloud environments. Preferably with certifications such as GCP/Azure Certified DevOps Engineer, GCP/Azure Certified SysOps Administrator, GCP/Azure Certified Solutions Architect Skills and behavioral competencies Excellent problem solving and troubleshooting abilities Result orientation, influence & impact Empowerment & accountability with the ability to work independently Team spirit, building relationships, collective accountability Excellent oral and written communication skills for documenting and sharing information with technical and non-technical stakeholders Language skills English mandatory What’s in it for the candidate Be part of and contribute to a once-in-a-lifetime change journey Join a dynamic team that is going to tackle big bets Have fun and work at a high pace About us Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity. At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.

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5.0 - 8.0 years

2 - 5 Lacs

Pune

On-site

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Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery Avoid unauthorised changes No formal escalations ͏ Mandatory Skills: Cisco Routing and Switching. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3.0 - 5.0 years

0 Lacs

Pune

On-site

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Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: Process Advisory. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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1.0 - 3.0 years

0 Lacs

Mumbai

On-site

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Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: TIS Service Desk. Experience: 1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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2.0 years

0 Lacs

Gurugram, Haryana, India

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Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute If you want to be exposed to the latest technologies, such as Linux, Docker, and Cloud, and you love to work with a variety of technologies, tools, and environments, this is the position for you. You will work with the PRISM Applications & Infrastructure team to provide the infrastructure, tools, and services to enable Ciena R&D DevOps. Ciena Corporation, the network specialist, offers leading network infrastructure solutions, intelligent software and a comprehensive services practice. Our portfolio of software-centric optical and Ethernet platforms combines network element programmability, operating system commonality and management unification, and Carrier Ethernet-based transformation to enable our customers to change the way they compete. Our solutions form the foundation of many of the largest, most reliable, and sophisticated service provider, enterprise, government, and research and education networks across the globe. Why is this role important within Ciena? What impact can you expect to have? Improve the efficiency of R&D design teams by driving cost reductions and productivity enhancements. Improve the overall developer experience for Ciena engineers by providing resilient and highly available infrastructure. What type of work environment will you be working in? Who are the key teams with whom you will interact? You will have end to end responsibilities, from requirements to implementation and deployment. Applying the latest industry technologies (Ansible, Enterprise Storage, Virtualization, Linux, Docker, Cloud) to develop and support in-house, open source, and commercial software. Interacting with our highly skilled infrastructure team to provide solutions for our globally distributed product development teams. The Must Haves Strong willingness to learn or experience in the following: DNS, DHCP, Routing, TCP/IP, LACP, VLAN and general network concepts LDAP, Microsoft Active Directory NetApp Storage technologies including NFS, SMB and Object, CDOT, Snap Mirror, Snap Vault, FAS, Storage GRID, SolidFire and Flash based solutions Virtualization technologies: VMWare, KVM, OpenStack, ProxMox, XCP-ng Dell Technologies, HP Rack and Blade servers, HP C7000/Synergy Chassis, Virtual Connect Enterprise Manager (VCEM), HP OneView Deployment Technologies: Docker, OpenStack, Ansible, Kickstart Operating Systems: Linux (administer, manage, patch, upgrade, security) General knowledge of cloud technologies (AWS, Azure, Oracle Cloud) Backup and Replication technologies, on and off-site including cloud-based technologies. Version Control Systems: Git Programming Languages: Ansible, Python, Perl, Bash, PowerShell, PowerCLI Databases: PostgreSQL, MySQL Atlassian tools like Bitbucket, Jira, and Confluence Knowledge of large-scale data center architecture and implementation; appreciate the important aspects of running a 24/7/365 enterprise environment. Education B.S. degree computer science or related degree or relevant experience 2+ years of system administration experience (Linux Environments) Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require. Show more Show less

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3.0 - 5.0 years

4 - 6 Lacs

Mumbai

On-site

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Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: SAP Basis HANA Admin. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3.0 - 5.0 years

0 Lacs

Pune

On-site

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Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Strong troubleshooting skills in Backup Infrastructure environment and advanced problem-solving skills. Proactive measures and preventive measure for problems/errors. Management of Backup SLAs and KPIs. Liaise with vendors & OEMs for the technical issues / escalations. Documentation & Operational performance reporting. Own and Drive Service Improvement plans. Identify, own, and mitigate risks. Ensure compliance to client and organization processes and policies. Perform backup performance tuning. Should have relevant scripting knowledge. Exposure to mid-range & high-end servers and backup appliances. License Management. Enable and support the team in resolving day-to-day production issues, disaster recovery exercise, capacity planning and other activities as may be necessary. Mandatory Skills: BackupExec Backup. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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0 years

0 Lacs

Pune

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Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏

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0 years

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Bengaluru

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JOB TITLE: Senior Lead Database Engineer - Devops DEPARTMENT: Infrastructure Platform Engineering REPORTING TO: Senior Manager – Database Solutions The Senior Lead Database Engineer is a technical authority on Database based projects and will provide production and development support for all LSEG BSL database applications. This includes design, deployment, migration, automation and operational support of critically important Oracle and SQL Server databases hosted on the Microsoft Azure platform. You will work closely with DB Design, Application and Cloud teams to build robust, scalable and secure databases environments in Azure using industry standard methodologies and ensuring these systems are maintained to these standards. The role involves designing and implementing the database strategies for backup and recovery, performance analysis, clustering, data management, user and developer assistance, and be a point of escalation. Also responsible for database connectivity using ODBC, JDBC or vendor specific architectures. Key responsibilities of the role: Leads projects’ priorities and outcomes. Evaluates new database features, emerging database technologies, and database reference architecture on premise and in public / private cloud. Contributes to defining company standards for infrastructure including servers, storage, networking, converged / hyper-converged infrastructure, and VMware technologies. Leads database technology strategies for migration, consolidation, replication, partitioning, backup & recovery, and prevention of data corruption. Leads development and maintenance of database designs, builds, patching and security capabilities using company tools and standards to improve the availability, scalability, latency, and efficiency of LSEG’s services. Assists Cybersecurity in maintaining an appropriate database security policy and evaluate applications to ‘police’ alignment to policy. Liaises with external vendors, application teams and business lines to determine database requirements / proposals for delivering maximum benefit to the business. Provides guidance in Business Continuity, High Availability, and Disaster Recovery strategies. Monitors and handles database resources to ensure optimum performance. Writes and reviews highly optimised and accurate code for LSEG database infrastructure and suggests improvements to existing code. Defines and maintains strategies for database management to include both manual procedures/spot checks and automated alerts. Provides mentorship and trains other team members on design techniques and coding standards, nurtures innovation and teamwork, and assists with complex critical issues. Assists Unix and Windows administrators to support applications requiring database expertise. Design, Develop, Deploy and Migrate responsibilities: Define standards for Database deployments Define data migration approaches Develop automation for database deployment and maintenance using DevOps tools and Infrastructure-as-Code (IaC) practices. Play a key role in solution design and implementation of database infrastructure (SQL Server) in Azure. Define and validate database migration plans from on-premise to Azure. Develop and maintain CI/CD pipelines specific to database. Ensure alignment with defined Database standards. Apply security standard methodologies and compliance controls for database access. Operations responsibilities: DB Platform Maintenance - Maintain the Database platform including Infrastructure, Code and Integrations to provide a robust database service to the application teams. Key behaviours and skills required to be successful in the role: Experience supporting business critical applications and servers in a multi data center/ multisite environment. Familiarity with IaC and DevOps tools and practices. Ability to develop automation to provision and manage SQL Server DB workloads on Azure. Automation DBA responsibilities SRE / DevOps (Python, Terraform, Ansible, Powershell Scripting / Bash / Korn Shell Scripting, GitHub/Gitlab, Bitbucket, Jenkins, Rundeck, Hashicorp Vault, docker, Kubernetes, helm charts etc.). RDBMS (Oracle, SQL Server, PostgreSQL etc). Azure, AWS (RDS and EC2) Cloud Database Skills. Extensive experience in Programming, Automation and DevOps. Familiar with Database Programming Languages: Oracle SQL and PL/SQL, SQL Server TSQL Scripting Other Requirements: Experience with Oracle (11g – 23ai), SQL Server (2008 – 2022), or Sybase ASE (15 - 16) would be very favourably considered. High Availability and Disaster Recovery with different replication technologies. Experience of working in the finance/banking sector would be an advantage. Advanced problem solving skills, able to think clearly under pressure and across technology boundaries. Able to prioritise work and present a clear list of tasks and time frames to management. Understanding of ITIL Service Framework. Familiarity with monitoring products. Optional Requirements: Experience with Delphix. Experience in Citrix, Web Development, Control-M, Service Now. Skills in Perl scripting and other Database technologies such as MySQL, MongoDB. Familiar with Distributed Transactions and Data Warehousing. Knowledge/Experience in using database migration tools Required Behavioural Skills: Strong persuading and influencing skills. Proficient communicator (verbal and written) at business and technical levels. Excellent problem solving skills. Able to work independently with minimal direction. Collaborate closely with various levels of staff within the organisation. Great teammate. Must be motivated to progress in the role. Self starter with the ability to plan and handle work efficiently. Pragmatic approach. Willingness to share experience / knowledge. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

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8.0 years

3 - 4 Lacs

Bengaluru

On-site

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We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. As part of SAP Enterprise Cloud Services (ECS), ECS Delivery (formerly HANA Enterprise Cloud Delivery) is responsible for running customer landscapes around the globe in a 24x7 operations model. We manage wide variety of business-critical SAP systems and applications in a global delivery model. We are responsible to build and operate customer systems for ECS. Within ECS Delivery, Technical Operations is responsible for End-to-end delivery of services and support for ECS Delivery customers. Scope of the same includes service areas like Event Management, Incident Management, Service Request Fulfillment (Build and RUN), Problem Management, Backup Services and also technical areas - Application, Database and Server Management For the Delivery Center in Bangalore, India, we are looking for an IT Technology Services Specialist with a strong technical and process background and Service Management experience. Responsibilities: Drive technical resolution of long running backup failure issues Preparation and driving of action plan to de-escalate situation related to missed / failed backups Drive action plans to prevent failed / missed backups Take necessary steps to address the Global escalations. Drive internal initiatives or projects or reporting Root Cause Analysis for Backup failure Support leadership team with Backup related info specific to customers and regions Technical enablement of Managed Service Providers/ other L1/L2 backup operations team Tasks Validate action plans for long running backup failures Work with technical + operations teams to ensure that the backup status is rightly updated to customer facing interfaces / reporting channels Review/ update SOPs and Work Instructions related to Backup Operations Join bridge calls for long running and critical issues related to backup failures or missing backups Facilitate lessons learnt meetings related to backup failures Participate in regular regional cadence Ensure standardization of processes followed for backup operations Analyze customer and stakeholder feedback and define action plans Own continuous improvement framework for Backup operations and drive resolution of impediments by defining suitable countermeasures Presentation to senior management on backup failure and restore failure trend, analysis and action plan Coordination of international teams in global projects / crisis handling / de-escalation initiatives Drive collaboration related improvements with technical areas, SAP’s own Infra delivery team, Hyperscalers, Tools & Architecture team Ensure regular reporting on Backup operations related KPIs and continuous improvement of the same Review backup tool related requirements and help define requirements as needed from operations point of view. Work closely with the architecture and development team for development and continuous improvement of Backup tool. Experience and Educational Requirements 8+ years of experience imn SAP Basis / HANA certification Experience in a position in the operational business Solid knowledge & Experience in backup technologies / tools and database technologies In-depth knowledge and experience in public cloud platforms ( Azure, GCP, AWS etc ) Solid knowledge in IT and solution Experience in customer interaction Experience in working in a virtual set-up involving teams spread across globally Experience in decision making within own area of responsibility / project Expert level verbal and written English communication Experience of coordination across teams and lines of business to solve problems Experience with Service Now will be an added advantage Education Bachelor / Master Degree or equivalents in Business Administration, Computer Science, IT, Engineering or related field Professional Training & Certification ITIL Foundation Certification, cloud operations / hyperscaler related certification, SAP Basis / NetWeaver / HANA certification. #SAPECSCareers #SAPInternalT3 Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 427167 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

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7.0 years

0 Lacs

Bengaluru

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We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Within the Customer Services and Delivery (CS&D) board area, the mission of the Enterprise Cloud Services (ECS) organization is to run and operate SAP’s private cloud offering. Isolated private cloud landscapes are built for customers both in SAP owned datacenter as well as on IaaS infrastructure provided by Hyper-Scalers like Microsoft Azure, Google Cloud Platform or Amazon Web Services (AWS). Services are delivered from all regions (EME/AME/APJ) having a strong international focus and cultural diversity. As part of ECS Delivery Technical Operations the Database Services Team is responsible for enabling Database Technologies and operating them at maximum efficiency. Beside project delivery and day to day administration we are part of strategic pilot projects for new technologies as reference for other customers. Teams provides stable operational support for customer Database landscapes for their critical business systems. For our Delivery Centers, we are looking for an IT Technology Services Expert with a strong technical background for supporting critical projects & administration in the Enterprise Cloud Services Delivery environment. Beside administration we are part of pilot projects for new technologies as reference for SAP customers. THE ROLE: You will be responsible to drive continuous improvement in order to increase operation, availability and efficiency. Infrastructure landscape re-architecture and new technology adoption is another important part. Global thinking and a strong customer focus are essential within the new Enterprise Cloud Services program. Your role will be with the Center of Excellence teams comprising Database Administrator driving critical topics related to Incident Management, Problem Management, High Availability, Disaster Recovery, Backup & Restore among other operational tasks. WHAT YOU'LL DO: As a Senior Database Consultant, you will be responsible for the database operations, collaborate with virtual teams for day-to-day operations and drive projects. You will be acting as SME (Subject Matter Expert) for Database topics (High Availability/ Backup and Recovery/ Performance Troubleshooting/ Upgrade (Automation)/ Security) You will contribute to daily operations in handling priority incidents Drive automation improvements for the topics that you own as SME Internal stakeholder alignment for bringing enhancements on the topics Work on pattern analysis for continous improvements Support escalated customers Contribute to DB on-calls based on rotation during APJ on-call shift hours. Share technical knowledge within the team to bring improvements. WHAT YOU BRING: In-depth knowledge of a Database (SAP HANA/ ASE) architecture, Troubleshooting and Performance management. Good knowledge in SUSE Linux, RHEL (beneficial) Exposure to automation tools/ scripting or processes Very strong experience in DB operations (HANA/ ASE), Experience in handling customer escalations. Strong understanding of all critical activities in Database Experience in handling operational on-call. MUST-HAVE REQUIREMENTS: 7+ years in customer experience and operational roles, with experience in handling incidents and service requests. Extensive knowledge of SAP HANA/ Sybase ASE Architecture, and good expertise on Linux. Good experience in High availability (HSR), Backup and Recovery, Database admin operations like table distribution, partitioning, upgrade etc. Troubleshooting performance issues and tuning SQL queries during performance regressions. Very good working knowledge on both Scale-up and Scale-out customer landscapes. Understanding of Database security concepts. Good Troubleshooting skills on Database level in SAP HANA, ASE. Excellent communication skills (in English) Professional training and certification (C_HANATEC or equivalent), having certification on any Hyperscaler is beneficial. #SAPECSCareers #SAPReturnshipIndiaCareers Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 412714 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

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5.0 - 8.0 years

3 - 7 Lacs

Bengaluru

On-site

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Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery Avoid unauthorised changes No formal escalations ͏ Mandatory Skills: Cloud-PaaS-GCP-Google Cloud Platform. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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6.0 years

0 Lacs

India

On-site

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Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Responsible for Installation, configuration and troubleshooting of network products like Router, switches, load balancers, WAN Accelerators, WIFI, Cisco ACI, Cisco Meraki, SDWAN etc... As a Lead Administrator, you should be able to act as a Single point of contact for the technical issues in front of the customer management. Actively participate in all the Major Incidents. Ensure proper communication and quick resolution as a crisis manager. Responsible for performing Root Cause Analysis of Faults and providing corrective Actions Regular IOS updation and hotfixes Responsible for implementing best practice/hardening. Planning Major changes in the network and own the task till closure. Managing and monitoring of log files of cisco, Juniper, HP, Dell etc. network devices. Capacity planning of the network devices with proper recommendations. Providing Service Improvement Plans in the existing setup, identifying Risks. Preparation of Daily/Weekly/Monthly reports Escalation and coordination with service provider for issue resolution wherever required. Prepare and maintain Setup related documentation, operational and system documentation. Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. providing training to L1/L2/L3 on new technologies and guiding/helping them with technical inputs. Should have minimum 6+ year’s hands on experience in various networking products such as routers, switches, wireless, load balancers, WAN optimizers etc. Good knowledge of TCP/IP stack routing, switching and subnetting. Expertise in Routing protocols like OSPF, EIGRP, and BGP. Expertise in HSRP/VRRP/GLBP and STP implementation. Knowledge of DNS, DHCP and related components. AAA, ISE, SNMP and other Router Management options. Experience in configuring Trunk, VTP, VLANs and complex switching architecture. Experience in implementing switch port security. Experience in configuring IPSEC/GRE. Able to work independently and efficiently on WIFI technologies (Cisco, Aruba, Rukus etc.) Develop and maintain architecture diagrams and documents. Well versed with load balancing technology, should have experience in either of BIG IP, Radware, citrix load balancers, array etc. Should be able to work on issues related to WAN optimizers like Riverbed, Silver peak etc. CCNP/CCIE certified. Knowledge of Firewall would be an added advantage. As per the Project Requirement. Working knowledge of CISCO DNA/SDA would be an added advantage Accepts Responsibility Team management Handle conflicts Integrity Commitment Judgement Organized Proactive ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery Avoid unauthorised changes No formal escalations ͏ Mandatory Skills: Cisco Routing and Switching. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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10.0 years

3 - 6 Lacs

Bengaluru

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Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to understand the customer needs and develop specific products to solve their problems and support delivery managers in client servicing ͏ Do Understand the stated and unstated needs of the customer to develop the product Deeply understand the client requirements by interacting with them Coordinate with the pre-sales team to understand the RFP details Post client interaction, draft and document user stories along with the business analysts Analyze the business/ process problem of the client and find loopholes to provide relevant solutions Identify the opportunities of automation, process improvement to cut cost, time manpower etc at the client’s end Identify various touch points while understanding the business/ process value stream of the client Share the client requirements and relevant documents with the developers and discuss on the apt solutions which can be provided to the client to solve the problem Create a product vision and roadmap for its development and ensure adherence of the same Developers to design and prepare a package of solutions/ proof of concept for the customer for their approval Design and Development of the product solution as per the customer’s need Create a product architecture along with technical architect and road map with established schedules and monitor process against dates and share the development plan with the developers Work with the UX designer and UI team on the look and feel of the product as per the client’s requirement Track problems, resolutions, and bug fixes throughout the project/ module and create a comprehensive database of defects and successful mitigation techniques Work with DevOps team during the production and to ensure seamless movement of code from different servers Create various test cases and perform testing the developed product Perform user acceptance testing at Wipro’s environment for successful delivery Perform testing of the product at client’s environment and take the final sign off from the client Design execution reporting dashboard that will provide clear picture of the progress Perform impact analysis at the client site and see the results of the deployed product and support the client for any incremental changes/ requests Develop, implement and maintain scripts for database backup and restore for all databases and test the procedures periodically ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for ‘will’ based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No. Performance Parameter Measure 1. Timeliness of delivery 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Troubleshoot queries, Customer experience, customer reference, re-usable product 3. IP Creation Writing whitepapers, knowledge transfer, no. of IP created 4. Team Management % trained on new age skills, Team attrition %, Employee satisfaction score (ESAT), # of knowledge management sessions in a quarter, # of certifications completed by self & team ͏ Mandatory Skills: OT Device Management for IoT. Experience: >10 YEARS. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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7.0 years

0 Lacs

India

On-site

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Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ JD for Oracle L3: (7+ years of experience) Experience in Oracle 10g & 11g & 12c, 19c Experience in Setting up/Configure Oracle databases on Unix/Windows. Experience in installation and administration of RAC Experience in Monitoring, Administrating and Analyzing Exadata and Golden gate setups. Expertise in Oracle Backup & Recovery using RMAN. Experience in Database Cloning or Refresh. Experience in Disaster Recovery solutions such as Data Guard and knowledge of latest versions. Experience in setting up ASM & Migrating to ASM. Experience in Database Migrations/Upgradations. Experience in Patch Management (PSU / CPU / One off) Working knowledge on tools such as Toad, OEM, SQLPlus. Good Knowledge on Shell Scripting Process knowledge on Incident Management & Change management Good Trouble shooting & Performance Tuning skills Knowledge of PostgreSQL and MongoDB an advantage. Be able to nurture the Jr. DBAs and guide them during critical tasks Good verbal and written communication skills Be able to work with team members located in multiple geographies and time zones Be flexible and willing to work in shifts. Oracle Certification Secondary Skills: OEM, GoldenGate and Third Party tools. Team Management Interaction with Customer/Management ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery Avoid unauthorised changes No formal escalations ͏ Mandatory Skills: Oracle Database Admin. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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6.0 years

0 Lacs

Bengaluru

Remote

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Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description The Digital Experience Monitoring Engineer/Administrator role is to operate and performance-tune the digital experience monitoring platform based on Nexthink across the organization to ensure high levels of digital experience, asset management and security. This individual also participates in the planning and implementation of policies and procedures to ensure monitoring efficiency, and maintenance that is consistent with company goals, industry best practices, and regulatory requirements A Certified Nexthink consultant or competent professional with around 6 years of IT experience including 4+ years of extensive experience in Monitoring Tools & PowerShell scripting along with ITIL process like Incident Management, Problem Management and Change Management. Accountable for on-going Nexthink operations for the customer service monitoring, investigations, and remediation plans preparation/execution. Perform Trend analysis of workplace related business problems, identify top few incidents and work with respective teams/individual to minimize the incidents. Detect and indicate the possible root cause of proactive incidents that the monitoring tool flags. Accountable for maintenance of Customer Nexthink infrastructure, release management, capacity management etc. Manage and operate Nexthink tool daily which includes Nexthink analytics, proactive monitoring, create investigations, campaigns, surveys, Dashboards, reports, engage the end-user to help fixing the problem proactively, troubleshoot and perform the Root cause analysis, make sure the defined KPIs are met, automate wherever possible.Maintain Nexthink healthy operations in terms of product upgrades and healthy consoles Provide actionable insights to customers and automation opportunities. Develop metrics, dashboard/scorecard/reports for insights and data visualization overseeing Nexthink service production plan, based on Change & Maintenance Calendars (CMC), forecasts and historical data. Work on taking corrective actions based on the Customer satisfaction surveys. Work on the service improvement programs. Identify area of automation for issues being reported and able to develop customized scripts based on PowerShell/ other scripting language to automate manual tasks Develop Remote Actions based on Windows PowerShell and advanced Nexthink Scores based on XML Provide new insights to integrate Platform with existing solutions and internal processes; work against a set of Service Levels (SLs) Implement and maintain Nexthink tool interface integration for e.g., ServiceNow, chatbot. Effort estimation/reviews on need basis for new projects, Training of new team members and Able to work on Knowledge acquisition and updates to related documents. Train and support other services in the functionalities of the platform (Nexthink) Engage with platform partners to enhance tool functionalities &/or to address issues with the tool. Analysis customer needs, goals, strategic plans, and constraint to advice the best possible use of Platform (Nexthink). Maintains and protects confidentiality about all aspects of Customers. Adheres to Code of Conduct and Mission and Value statements. Maintenance of role and access management of the platform (Nexthink) Responsible for installation and configuration of Nexthink on Modern Workplace clients Understand how various components works in end user environment – Antivirus, malware protection, desktop deployment, software distribution, client server applications, network environment etc., Should have hands on experience in troubleshooting windows 7/windows 10 clients for issues and understand the architecture of Windows clients. Exp - 3-5 years, Band - B2, Location - Bangalore, CBR - 110K ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: UxM - NexThink. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5.0 - 8.0 years

0 Lacs

Bengaluru

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Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery Avoid unauthorised changes No formal escalations ͏ Mandatory Skills: ServiceNow - IT Service Management. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5.0 - 15.0 years

0 Lacs

Bengaluru

On-site

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The people here at Apple don’t just build products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Imagine what you could do here. At Apple, extraordinary ideas have a way of becoming industry leading products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Description The Postgres Database Team is responsible for design, configuration and maintenance of fleet of Postgres databases under Data Services. We are engaged in interacting with application team to understand their requirements and suggesting optimal database solution to them. The Postgres databases are deployed across baremetal, AWS and Kubernetes. We are part of Apple’s Information Systems and Technology (IS&T) division, and are based primarily in Sunnyvale, California with teams in Austin (TX), Seattle, Bangalore and Hyderabad India - working as a single global team. Minimum Qualifications 5-15 years supporting Postgres databases in a high volume customer facing environmentIn depth understanding of PostgreSQL architecture. Database Infrastructure Setup, Configuration, upgrading/Patching, Monitoring and troubleshooting Handle day-to-day operations and issues provide the detailed RCA for outages. InDepth understanding of MVCC and how it's handled in PostgerSQL Upgrade databases major/minor version and migrations with near to zero downtime. Experience on HA (High Availability) Configuration and strong knowledge of High Availability and Disaster Recovery concepts Hands-on experience in configuring and supporting replication (logical/physical/active-active ) Strong experience in optimizing and performance tuning of Postgres including drill-down analysis and awareness of execution plan Measurement and optimization of system performance Capacity planning and forecast management Provide database architecture and design solutions. Experience with PostgreSQL Security best practice implementations Implement standard methodologies Backups (pg_dump/restore , online backup, incremental backup) Ability to thrive in a fast-paced, tight deadline delivery timeline Participate in new technology/extension/feature evaluation, design, and development of highly scalable distributed databases Performance benchmarking via pgbench or other opensource tool Should able to manage the databases deployed in Cloud Infrastructure including AWS/GCP and Kubernetes Preferred Qualifications Certified Kubernetes Administrator (CKA) AWS Certified Solutions Architect - Associate Python knowledge Submit CV

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4.0 years

3 - 8 Lacs

Bengaluru

On-site

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Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Skill: SAP FI-FSCD Location: Pune and Bangalore Minimum of 4 years SAP experience Configure G/L, A/P, A/R, Asset Accounting, Interface Integrations, Experience on Collections and Disbursements (FS-CD) Experience providing application support Relevant SAP certifications are a plus ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: SAP FI Financial Supply Chain Management. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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0 years

3 - 8 Lacs

Bengaluru

On-site

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Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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8.0 years

0 Lacs

Chennai

On-site

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Job Description: Go-To-Market (GTM) Sales Manager Location: Chennai, India (On-site with extensive customer travel) Employment Type: Full-Time Experience Required: Minimum 8 Years in IT B2B Sales About the Role JUARA IT Solutions is looking for a Go-To-Market (GTM) Sales Manager who can aggressively drive field-based customer acquisition and close high-value deals across our full portfolio of IT solutions and products. This role is 100% on-ground and demands a seasoned sales professional who can travel extensively, meet prospects and customers in person, and generate business by showcasing the value of our offerings. If you are a proactive, relationship-driven performer who thrives in direct customer interaction — this role is for you. Key Responsibilities Define and execute a go-to-market field sales strategy to target mid-market and enterprise customers. Identify and pursue new business opportunities through in-person client meetings, field visits, and networking. Sell across a broad portfolio that includes: End-user devices: Laptops, desktops, monitors, printers, peripherals Network & Security Products: Firewalls, switches, routers, access points Infrastructure Solutions: Servers, storage, backup, and data center solutions Software & Licensing: Endpoint protection, productivity suites, cloud licenses, and managed software services Handle the complete sales cycle — from lead generation to proposal, negotiation, and closure. Build and maintain strong customer relationships and ensure ongoing engagement. Collaborate with OEMs, distributors, and internal pre-sales/technical teams to support deal closure. Maintain sales data, forecasts, and pipeline reports accurately in CRM. Minimum 8 years of direct field sales experience in the IT hardware/software industry. Strong understanding and hands-on experience in selling: End-user computing devices and peripherals Network and security products (preferred: Fortinet, Palo Alto, Cisco, etc.) Server, storage, and data center infrastructure solutions Software products including antivirus, office tools, cloud subscriptions Proven track record of hunting new accounts and closing deals through in-person interactions. Comfortable with regular travel for client meetings, site visits, and events. Excellent communication, interpersonal, and negotiation skills. Self-driven, target-oriented, and capable of independently handling responsibilities. Bachelor’s degree in Business, IT, or Engineering (MBA is a plus) Experience working with OEMs/distributors and understanding of the IT channel ecosystem Existing client network across Chennai or South India is an added advantage Competitive fixed salary + high performance-linked incentives A fast-growing, entrepreneurial work environment Opportunity to work closely with senior leadership Career growth into regional or national sales leadership roles

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0 years

0 - 0 Lacs

Chennai

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A Unix Administrator Manager job typically involves overseeing and managing a team of Unix system administrators, ensuring the smooth operation and maintenance of Unix-based systems and servers. This includes tasks like system monitoring, troubleshooting, software updates, user management, and security implementation. The manager role also involves strategic planning, performance improvement, and potentially leading in the adoption of new technologies and tools. Here's a more detailed breakdown of what a Unix Administrator Manager might do:Key Responsibilities: Team Leadership: Supervising and mentoring a team of Unix administrators. Delegating tasks, providing guidance, and conducting performance reviews. Promoting a collaborative and supportive team environment. System Administration and Management: Ensuring the stability, performance, and security of Unix-based systems. Developing and implementing system administration policies and procedures. Monitoring system performance and identifying potential issues. Troubleshooting system problems and implementing solutions. Security Management: Implementing and maintaining security policies and procedures. Monitoring security logs and detecting and responding to security threats. Ensuring compliance with security standards and regulations. Backup and Recovery: Developing and implementing backup and recovery procedures. Monitoring backup processes and ensuring data integrity. Restoring systems and data in the event of failures. Job Types: Full-time, Permanent, Fresher Pay: ₹17,000.00 - ₹48,600.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

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5.0 - 8.0 years

0 Lacs

Chennai

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Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery Avoid unauthorised changes No formal escalations ͏ Mandatory Skills: Cisco Routing and Switching. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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2.0 years

0 Lacs

Chennai

On-site

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2 - 3 Years 1 Opening Chennai, Kochi, Trivandrum Role description Role Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes: Measures of Outcomes: Outputs Expected: Monitoring: Understand Priority and Severity based on ITIL practice. Understand agreed SLA with customer and adhere. Adhere to ITIL best practices Runbook Reference: Follow runbook for troubleshooting record troubleshooting steps and provide inputs for runbook changes. Use KB/SOP to resolve tickets update KB/SOP with new findings Tickets Backlog: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA) document learnings for self-reference. Actively participate in team/organization-wide initiatives. Collaborate with other team members for timely resolution of tickets. Assist new team members to understand the customer environment. Process Adherence: Thorough understanding of organization and customer defined process. Consult with mentor when in doubt. Adherence to defined processes. Adhere to organization’ s policies and business conduct. Training: On time completion of all mandatory training requirements of organization and customer. Provide on floor training and one-on-one mentorship for new joiners. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Skill Examples: Strong interpersonal and communication skills (Written verbal and email etiquette) to interact with different teams and customers. Analytical ability to understand a larger picture of customer issues. Ability to follow SOP documents and escalate the s with in the SLA defined. Networking: a. Basic Network commands for troubleshooting Desktop/Laptop connectivity issues Server:a. Strong skills in most operating system commands/utilities basic understanding of virtualization server and client OS installation workgroup and domain knowledgeb. Support tasks like OS installation and basic user level commands and local user/group managementc. Software installation and Basic patch installation Storage & Backup:a. Ability to monitor any Enterprise Storage and backup Solutionsb. Skilled in Storage and backup Monitoringc. Skilled in ticketing tools Database:a. Create or modify queries in order to suit business requirementsb. Data modelling skills; distinguish between OLTP and Data warehouse applicationsc. Storage hardware storage management techniques software used for managing the storaged. Tweak tables making them use less space as possible End User Computing:a. Confident in handling end user calls/Ticketing toolsb. AD managementc. Antivirus Management Strong troubleshooting skills Knowledge Examples: 1) ITIL Framework Additional Comments: Associate II - Cloud Infrastructure Services Who We Are: UST HealthProof is a trusted partner for health plans, offering an integrated ecosystem for health plan operations. Our BPaaS solutions manage complex admin tasks, allowing our customers to prioritize members’ well-being. With our commitment to simplicity, honesty, and leadership, we navigate challenges with our customers to achieve affordable health care for all. We have a strong global presence and a dedicated workforce of over 4000 people spread across the world. Our brand is built on the strong foundation of simplicity, integrity, people-centricity, and leadership. We stay inspired in our goal to unburden healthcare and ensure it reaches all, equitably and effectively. You Are: UST HealthProof is searching for an Associate II - Cloud Infrastructure Services for the USTHP Products organization. The Optum team is responsible to support critical client applications of CES (Claims Editing System) and EasyGroup/HSS. CES is a critical client application with SQL Backend. Our application vendor is Optum who offers CES Application Managed Services to help health plans manage claims edit systems updates and maintain payment integrity. CES and HSS code stores PHI (claim history of every client running through it). The Opportunity: • Implementing claims processing systems for new clients and performing upgrades for existing clients and maintains SQL scripts, batch scripts and shell automations for applications. • Responsible to load pricing and KB files biweekly to all clients in UAT and Production environments. • Troubleshoot and provide issue resolutions for on-premises OPTUM applications and Azure cloud databases. • Carry analysis, Implementation, Maintenance and Monitoring support activities for requirements. • Backups, upgrades, new setup, and installations. • Database backups using Rubrik Backup Exec and makes recommendations for process improvements and enhancements. • Day to day coordination with end client for Estimations, Requirement clarifications, Project Schedule, Design & Testing. • Preparing System requirements for the application having discussed the Business requirements and done feasibility studies • Support the application team and business group in performing the necessary analysis for the upcoming enhancements. • Act as a liaison between the Client and Advantasure team to make sure that the deliveries are made in time and without defects. • Provide technical support during acceptance testing, responsible for all the quality checks in the project and other technical document preparation and provide status reporting, metrics management & staffing for the project. Qualifications: • Bachelor’s degree in a computer science or related degree program. • Knowledge and programming on SQL Server 2016 and higher versions. • Programming knowledge on C++ and any scripting software. • Understanding of data structures and algorithms, problem-solving skills. • Possess the ability to learn new technologies quickly Skills & Competencies: • Strong communication and teamwork skills • Self-starter • Ability to work independently on assigned tasks • Possess an interest in the software development lifecycle (SDLC) Skills Sql,Azure Cloud,C++,Sql Server About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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5.0 years

2 - 6 Lacs

Chennai

On-site

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Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ 5+ years of experience in PostgreSQL Database Administration Design, configure, test, and support high-availability clustering utilizing PostgreSQL technologies Responsible for understanding operational requirements including Hardware, Architecture, configuration, Integration and maintaining mission-critical Production PostgreSQL databases. Responsible for all Logical and Physical backup & recovery even PITR recovery. Deep understanding about streaming replication and barman backups\recovery. Should poses knowledge on authentication and privilege management. Manage Clusters and upgrading/migrating various PostgreSQL database version. Performance Tuning, Replication, and develop database automation scripts and maintenance. Proficiency logical and physical design of database, monitoring and troubleshooting. Knowledge in DB2 LUW and Mongodb administration is added advantage Provide technical guidance for integration, testing, design, development, planning of new production systems/databases. ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery Avoid unauthorised changes No formal escalations ͏ Mandatory Skills: PostgreSQL Database Admin. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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Exploring Backup Jobs in India

The backup job market in India is booming with opportunities for professionals looking to specialize in data protection and recovery. Companies across various industries are actively seeking skilled individuals to safeguard their critical information and ensure smooth operations in case of any data loss or system failures.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Pune

Average Salary Range

The average salary range for backup professionals in India varies based on experience and expertise. Entry-level positions typically start at around INR 3-5 lakhs per annum, while experienced professionals with advanced skills can earn upwards of INR 10-15 lakhs per annum.

Career Path

In the field of backup, a typical career progression may include roles such as Backup Administrator, Backup Engineer, Backup Architect, and eventually, Backup Manager. As professionals gain more experience and expertise, they may also move into leadership positions such as Backup Team Lead or Backup Director.

Related Skills

In addition to expertise in backup technologies and tools, professionals in this field are often expected to have knowledge of disaster recovery, data storage management, IT security principles, and cloud computing. Strong analytical skills, attention to detail, and problem-solving abilities are also highly valued.

Interview Questions

  • What is the importance of data backup in an organization? (basic)
  • Can you explain the difference between full backup, incremental backup, and differential backup? (medium)
  • How do you ensure the security and integrity of backed-up data? (advanced)
  • What backup tools and software have you worked with in the past? (basic)
  • Have you ever experienced a data recovery situation? How did you handle it? (medium)
  • How do you prioritize backups for different types of data? (medium)
  • Explain the concept of deduplication in backup systems. (advanced)
  • How do you stay updated with the latest trends and technologies in backup and recovery? (basic)
  • What steps would you take in the event of a backup failure? (medium)
  • Can you describe your experience with disaster recovery planning and implementation? (medium)
  • What is your approach to testing backup and recovery processes? (basic)
  • How do you ensure compliance with data protection regulations in your backup practices? (advanced)
  • Have you ever had to deal with a ransomware attack? How did you handle it from a backup perspective? (advanced)
  • How do you manage backup storage and capacity planning? (medium)
  • What are the key challenges in backup and recovery operations, and how do you address them? (advanced)
  • Explain the concept of backup retention policies. (medium)
  • How do you handle backups for virtualized environments? (medium)
  • Can you discuss a successful backup project you led and its impact on the organization? (medium)
  • What role does encryption play in backup security? (medium)
  • How do you ensure data consistency across multiple backup copies? (advanced)
  • Describe a time when you had to recover critical data under tight deadlines. How did you manage the situation? (medium)
  • What are the best practices for offsite backups? (medium)
  • How do you monitor and report on backup performance and effectiveness? (medium)
  • Can you walk us through your troubleshooting process for backup failures? (medium)
  • How do you handle data backup for mobile devices and remote workers? (medium)

Closing Remark

As you prepare for backup job opportunities in India, remember to showcase your technical skills, problem-solving abilities, and dedication to data security. Stay updated with the latest trends in backup technologies and practices, and approach interviews with confidence and enthusiasm. Best of luck in your job search!

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