1.0 - 5.0 years

0 Lacs

kolkata, west bengal

On-site

Role Overview: As a Banking Operations Executive at Workassist, you will be responsible for handling various tasks related to phone banking, customer service queries, KYC verification, documentation, assisting customers with loan processing, data entry, record management, supporting branch operations, and building strong customer relationships. You will play a crucial role in ensuring smooth banking operations and delivering exceptional service to customers. Key Responsibilities: - Handling phone banking & customer service queries - Conducting KYC verification and documentation - Assisting customers with loan processing and account services - Performing data entry and record management tasks...

Posted 1 week ago

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Phone Banking Workassist

1.0 - 5.0 years

0 Lacs

kolkata, west bengal

On-site

You will be responsible for handling phone banking & customer service queries, conducting KYC verification and documentation, assisting customers with loan processing and account services, performing data entry and record management, supporting branch operations and back-office activities, as well as building and maintaining strong customer relationships. Qualifications required for this role include excellent communication skills, the ability to work well in a team, self-motivation, influencing skills, team alignment capabilities, and the ability to build work relationships. Additionally, prior experience in BFSI, Priority Banking, and Retail Banking will be beneficial. The minimum educatio...

Posted 2 months ago

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Customer Service Associate Accenture

1.0 - 5.0 years

0 Lacs

pune, maharashtra

On-site

As a Customer Service Associate at Accenture, you will be responsible for ensuring institutional client satisfaction by managing specific daily administrative, operational, and record-keeping functions. Your role will involve providing tactical day-to-day support for client service and business development, driving best practices, and improving client outcomes through excellent customer service and operational excellence. You will respond to client service needs, own end-to-end identified tasks through a centralized service model, and provide operational and administrative support including online remittance support, file exchange, lost earnings calculations, plan document and plan design su...

Posted 3 months ago

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