Hiring For Customer Service Operation Manager 1Point1

7.0 - 8.0 years

8 - 9 Lacs

navi mumbai

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Job Title: Operations Manager BPO Customer Service (Blended Process) Department: Customer Service / Operations Location: [Turbhe, Navi Mumbai] Reports To: Senior Manager / Director Operations Job Summary: The Operations Manager Blended Process is responsible for managing both voice and non-voice (email/chat) customer service operations. The role involves overseeing end-to-end delivery, ensuring service quality, meeting performance metrics, driving continuous improvement, and maintaining strong client relationships. Key Responsibilities: Manage day-to-day operations for both voice and non-voice (email/chat) support teams. Ensure achievement of all SLAs, KPIs, and client performance targets ac...

Posted 1 month ago

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Senior Php Developer Manpowergroup Services India

3.0 - 7.0 years

4 - 8 Lacs

gurugram

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Client Name - Caper Travel Job Title: Senior Manager PHP Developer Location: Gurugram Job Type: Full-Time Experience: 3-5 years Job Summary: We are looking for a highly motivated and talented Core PHP Developer to join our development team. As a Core PHP Developer, you will be responsible for developing, maintaining, and optimizing server-side logic and database systems for our web-based applications. You should have strong experience in writing clean, secure, and efficient PHP code. Key Responsibilities: Develop and maintain web applications using Core PHP . Write clean, scalable, and well-documented code. Work closely with front-end developers and designers to implement features. Create an...

Posted 2 months ago

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