170 Backend Support Jobs - Page 7

Looking for Good Communication Skills with Graduate Degree abv 50% marks

Function/Department: Backoffice Operations Reporting to: Team Leader Role Description: In this role, you will solve back-office transactions using the industry training, process training and work instructions provided to you. You shall play an key role in resolving the transaction correctly and efficiently, which has a direct impact on the customer experience. What are we looking for? Skills and Competencies Ability to work well in a team Results orientation focused on efficient and quality work Agility for quick learning able to comprehend training provided virtually, in person and through written work instructions Logical reasoning, good analytics skills and ability to work with numeric and non-numeric data Detail orientation meticulous in understanding the problem and then solving it as per instructions provided. Cross-check and double-check actions. Uses PC application and functions, such as Excel, Word, PowerPoint or client-specified software. Typing Skills - 20 wpm with 90 % accuracy Works efficiently towards achieving the SLA based on the project requirement and meets the specified quality standards Roles and Responsibilities: In this role, you are required to solve routine problems, largely through referring to training and guides provided Your primary interaction is within your own team and your direct supervisor. This is a work-fromoffice role. The decisions that you make impact your own work and those of your colleagues and client. You will be given detailed instructions on all tasks You will be an individual contributor as a part of a team with a predetermined scope of work Please note that this role may require you to work in rotational shiftsRole & responsibilities Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Oversee CRMbackend ops/data mgmt. Support integration of CRM systems with other business tools Maintain/update CRMdatabases for accuracy Provide backend support for CRM campaigns/report Collaborate with cross-functional teams to enhance customer exp. Required Candidate profile Bachelor's degree in IT, Business, or related field 2-5 years of experience in CRM backend roles, preferably in Real Estate Strong knowledge of CRM platforms and data management

Oversee CRMbackend ops/data mgmt. Support integration of CRM systems with other business tools Maintain/update CRMdatabases for accuracy Provide backend support for CRM campaigns/report Collaborate with cross-functional teams to enhance customer exp. Required Candidate profile Bachelor's degree in IT, Business, or related field 2-5 years of experience in CRM backend roles, preferably in Real Estate Strong knowledge of CRM platforms and data management

Oversee CRMbackend ops/data mgmt. Support integration of CRM systems with other business tools Maintain/update CRMdatabases for accuracy Provide backend support for CRM campaigns/report Collaborate with cross-functional teams to enhance customer exp. Required Candidate profile Bachelor's degree in IT, Business, or related field 2-5 years of experience in CRM backend roles, preferably in Real Estate Strong knowledge of CRM platforms and data management

Oversee CRMbackend ops/data mgmt. Support integration of CRM systems with other business tools Maintain/update CRMdatabases for accuracy Provide backend support for CRM campaigns/report Collaborate with cross-functional teams to enhance customer exp. Required Candidate profile Bachelor's degree in IT, Business, or related field 2-5 years of experience in CRM backend roles, preferably in Real Estate Strong knowledge of CRM platforms and data management

Oversee CRMbackend ops/data mgmt. Support integration of CRM systems with other business tools Maintain/update CRMdatabases for accuracy Provide backend support for CRM campaigns/report Collaborate with cross-functional teams to enhance customer exp. Required Candidate profile Bachelor's degree in IT, Business, or related field 2-5 years of experience in CRM backend roles, preferably in Real Estate Strong knowledge of CRM platforms and data management

Oversee CRMbackend ops/data mgmt. Support integration of CRM systems with other business tools Maintain/update CRMdatabases for accuracy Provide backend support for CRM campaigns/report Collaborate with cross-functional teams to enhance customer exp. Required Candidate profile Bachelor's degree in IT, Business, or related field 2-5 years of experience in CRM backend roles, preferably in Real Estate Strong knowledge of CRM platforms and data management

Oversee CRMbackend ops/data mgmt. Support integration of CRM systems with other business tools Maintain/update CRMdatabases for accuracy Provide backend support for CRM campaigns/report Collaborate with cross-functional teams to enhance customer exp. Required Candidate profile Bachelor's degree in IT, Business, or related field 2-5 years of experience in CRM backend roles, preferably in Real Estate Strong knowledge of CRM platforms and data management

Oversee CRMbackend ops/data mgmt. Support integration of CRM systems with other business tools Maintain/update CRMdatabases for accuracy Provide backend support for CRM campaigns/report Collaborate with cross-functional teams to enhance customer exp. Required Candidate profile Bachelor's degree in IT, Business, or related field 2-5 years of experience in CRM backend roles, preferably in Real Estate Strong knowledge of CRM platforms and data management

Oversee CRMbackend ops/data mgmt. Support integration of CRM systems with other business tools Maintain/update CRMdatabases for accuracy Provide backend support for CRM campaigns/report Collaborate with cross-functional teams to enhance customer exp. Required Candidate profile Bachelor's degree in IT, Business, or related field 2-5 years of experience in CRM backend roles, preferably in Real Estate Strong knowledge of CRM platforms and data management

Oversee CRMbackend ops/data mgmt. Support integration of CRM systems with other business tools Maintain/update CRMdatabases for accuracy Provide backend support for CRM campaigns/report Collaborate with cross-functional teams to enhance customer exp. Required Candidate profile Bachelor's degree in IT, Business, or related field 2-5 years of experience in CRM backend roles, preferably in Real Estate Strong knowledge of CRM platforms and data management

Oversee CRMbackend ops/data mgmt. Support integration of CRM systems with other business tools Maintain/update CRMdatabases for accuracy Provide backend support for CRM campaigns/report Collaborate with cross-functional teams to enhance customer exp. Required Candidate profile Bachelor's degree in IT, Business, or related field 2-5 years of experience in CRM backend roles, preferably in Real Estate Strong knowledge of CRM platforms and data management

Roles and Responsibilities: Provide effective leadership and direction to sales teams in the North, East, Central, West/MH and South zones. Set clear expectations and goals for each team and zone, ensuring alignment with overall organizational objectives. Facilitate the on boarding process for new sales team members, ensuring a smooth integration into the team. Manage the transition of sales team members from training to fieldwork, ensuring a seamless and effective process. Regularly monitor and analyze sales metrics to identify areas for improvement and track overall team performance. Oversee Management Information System (MIS) and data management processes, ensuring accuracy and completeness. Develop and maintain a comprehensive sales review dashboard to provide real-time insights into sales performance. Address and resolve queries related to Lead square, ensuring optimal utilization of the system. Manage and process approval emails, ensuring timely approvals for relevant sales activities. Additional Qualification and Skills: Roles in this field require a bachelor's degree. Strong communication, interpersonal, and negotiation skills are crucial. Problem-solving, adaptability, and time management are essential for addressing concerns and meeting deadlines. A customer-focused approach, proficiency in technology, and the ability to collaborate with internal teams contribute to long-term relationships. Sales and marketing knowledge, along with a positive attitude and commitment to continuous learning, further enhance success in these positions.

Job Position : Senior Training Coordinator Minimum Experience : 0 to 2 years Location : Gurgaon Timings: Flexible with Shifts Job Description: Training Coordinator role with NIIT Graduates need to apply (B.A. / B.Com / BBA / BHM /B.Sc., BCA), B. Tech (Mech/Biotech) can apply. Distance P.G can apply , BE /MCA are not eligible, PGDM can apply Working knowledge of computers, IN Night shifts Night Allowances will be provided. Excellent Written & Verbal communication skills. Responsibilities: The role involves providing 24*5 Training Administration support to top companies in the EMEA, NAM & APAC region. Assist the customers with the Training Administration issue/E-mail Provide the customer with resolutions / Training scheduling options Gather additional information about reported issue Perform detailed case analysis and document the case in the system and generate ticket Generate daily / weekly reports for the customer on Microsoft Excel Perform Training Management activities on the Learning Management Systems. Both side cab facilities, with no deductions will be provided for which your location should be under our hiring zone. Note : 18 months of surety bond. Rotational Shift NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic Interested candidates can share their resumes on: deepak@niitmts.com

About The Role Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client ? DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client ? Deliver 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Hiring Backend Developer who can manage and solve the software errors. To manage Data Migration, Project Management, Database Management, User Training

Updating Ongoing status with corresponding dept. Handle post order coordination ensuring on-time delivery, standards. Manage relationships with all suppliers Logistic providers and customer. Handle calls &Follow up on pending deals, payment reminder. Required Candidate profile Location:Manjalpur Preferred Female Candidate Manage relationships with all suppliers, internal teams, Logistic providers and customers. Excellent Negotiating, problem solving and prioritizing skills

Roles and Responsibilities: Provide effective leadership and direction to sales teams in the North, East, Central, West/MH and South zones. Set clear expectations and goals for each team and zone, ensuring alignment with overall organizational objectives. Facilitate the on boarding process for new sales team members, ensuring a smooth integration into the team. Manage the transition of sales team members from training to fieldwork, ensuring a seamless and effective process. Regularly monitor and analyze sales metrics to identify areas for improvement and track overall team performance. Oversee Management Information System (MIS) and data management processes, ensuring accuracy and completeness. Develop and maintain a comprehensive sales review dashboard to provide real-time insights into sales performance. Address and resolve queries related to Lead square, ensuring optimal utilization of the system. Manage and process approval emails, ensuring timely approvals for relevant sales activities. Additional Qualification and Skills: Roles in this field require a bachelor's degree. Strong communication, interpersonal, and negotiation skills are crucial. Problem-solving, adaptability, and time management are essential for addressing concerns and meeting deadlines. A customer-focused approach, proficiency in technology, and the ability to collaborate with internal teams contribute to long-term relationships. Sales and marketing knowledge, along with a positive attitude and commitment to continuous learning, further enhance success in these positions.

Job Title: Customer Support Executive – Back End Process Company: Teleperformance Location: Malad, Mumbai Employment Type: Full-Time Job Description: Teleperformance is hiring candidates for a non-voice back-end process in the hospitality and property listing domain. This role is ideal for individuals with strong written communication skills who are comfortable working in a back-office environment. Roles and Responsibilities: Handle support tasks related to property listings and guest/host reviews. Verify listing details and ensure compliance with quality standards. Review and validate customer feedback and ratings. Provide accurate and professional written communication. Coordinate with internal teams for resolution of complex queries. Maintain data accuracy and follow company protocols. Requirements: HSC or Graduate (any stream). Good English writing and comprehension skills. Basic computer skills with decent typing speed. BPO experience preferred, but freshers with good skills are welcome. Willingness to work in rotational shifts. Shift Details: 24/7 Rotational Shifts (including Night Shifts) 2 day's Rotational Week Offs (5 days working) Salary & Note: Maximum Salary: 20,000 (CTC) Only candidates comfortable with the offered salary should apply. Details to reach out HR Team E-mail :-sohail.sayyed@teleperformancedibs.com Contact :- 7021952360