170 Backend Support Jobs - Page 4

Languages to be known: English and Kannada (must) Hindi (preferable) UG Degree: Any degree Age: 24 to 35 years, Gender - Female Skill Requirements: Basic excel and MS word Job Responsibilities: 1. Good communication and Interpersonal skills 2. Basic knowledge in excel and word 3. Basic knowledge in tally/Accounts and MIS 4. Coordinate with franchises and trainers 5. Day-to-day channel/backend support

Post : Process Coordinator Qualification: Any Graduate Experience: 56-year minimum experience Age: 35 (Female) Salary- 12-15 k. Current location: Kolkata, West Bengal Functional Skill- Responsible for all the flowcharts running in every business process. All the steps in a flowchart to get work done in a specific timeline. Her main tasks are to provide all the relevant information with everyone in the workflow. Apply Now: Sharbani Biswas (Executive Recruitment) 9831067997 sharbani.b@ipsgroup.co.in

Roles and Responsibilities Collaborate with cross-functional teams to identify market trends, competitor analysis, and customer needs to inform sales strategies. Provide backend support to the sales team by managing data entry, documentation, and reporting tasks efficiently. Ensure timely delivery of high-quality products to customers while maintaining excellent communication skills throughout the process. Identify areas for improvement in existing processes and implement changes to increase productivity and efficiency. Desired Candidate Profile 2-4 years of experience in pharmaceutical or nutraceutical industry with a focus on domestic marketing or CDMO services. Strong understanding of formulation development, OSD (Oral Solid Dose) manufacturing processes, and regulatory requirements. Excellent documentation skills with attention to detail; ability to manage multiple projects simultaneously under tight deadlines.

A Customer Support Executive (CSE) assists customers, resolves issues, and ensures satisfaction through various channels, using CRM systems to manage interactions and help build and maintain strong customer relationships. Contact no HR - 8657594412

A Customer Support Executive (CSE) assists customers, resolves issues, and ensures satisfaction through various channels, using CRM systems to manage interactions and help build and maintain strong customer relationships. Contact no HR - 8657594412

We are looking for a highly experienced and strategic System Failure Analysis Lead to oversee teardown, diagnostics, reporting, and continuous improvement initiatives within the Production Engineering (PE) team. The ideal candidate should possess strong leadership, analytical, and project management skills to drive failure analysis excellence across functions . Key Responsibilities: Lead and manage the System Failure Analysis team , ensuring productivity, skill development, and adherence to best practices. Own and drive project execution , ensuring timely resolution of critical failure issues and process deviations. Oversee asset management , including planning, calibration, tracking, and maintenance of tools and diagnostic equipment. Prepare and deliver high-quality technical presentations and reports (FA, yield, teardown findings, etc.) to internal and customer teams. Implement and promote Lean Manufacturing principles to drive efficiency and reduce waste. Apply basic understanding of EQ/Testers to guide troubleshooting and ensure robust failure diagnostics. Collaborate cross-functionally with R&D, Quality, Production, and Customer Support to resolve high-impact system issues. Champion a culture of continuous improvement through structured problem-solving (e.g., 4M, 5W1H, RCA). Key Skills & Competencies: Proven team management and leadership skills in an engineering environment Strong project and asset management capabilities Excellent presentation, reporting, and communication skills Working knowledge of tester/equipment principles (EQ) Deep understanding of Failure Analysis, teardown, and inspection processes Proficiency in Lean methodologies and problem-solving frameworks Preferred Background: 12+ years of experience in electronics, mobile device manufacturing, or semiconductor industry Hands-on experience in teardown analysis, diagnostics, and system-level FA Strong exposure to production environments and multi-disciplinary coordination

We are seeking a highly skilled and experienced Senior System Failure Analysis Engineer with a strong background in failure diagnostics, lean manufacturing principles, and data-driven root cause analysis. The ideal candidate will lead system-level failure investigations and drive continuous improvement through structured methodologies and team collaboration. Key Responsibilities: Apply deep understanding of Failure Analysis fundamentals to identify, analyze, and resolve recurring issues in production systems. Conduct and contribute to FMEA (Failure Modes and Effects Analysis) for risk assessment and mitigation planning. Perform Cpk (Process Capability) studies and suggest improvements to enhance process reliability. Utilize structured problem-solving tools such as 4M Analysis to identify root causes. Operate OMM (Optical Measuring Machine) and similar equipment for inspection and analysis. Prepare and present clear and comprehensive technical reports on FA outcomes and trends. Collaborate with cross-functional teams (Engineering, QA, Production) to implement corrective actions. Lead and mentor a team of junior engineers and technicians in day-to-day failure analysis operations. Required Skills: Strong knowledge in Failure Analysis , FMEA , and Lean Manufacturing principles Expertise in Cpk and capability studies Proficiency in technical report preparation and presentation Skilled in OMM operations and use of measuring tools Effective team leadership and coordination abilities Analytical mindset with excellent problem-solving skills Good communication skills for technical reviews and customer-facing updates Preferred Candidate Profile: Prior experience in electronics, mobile, or semiconductor manufacturing environment Hands-on involvement in large-scale FA programs and lean process initiatives Ability to lead continuous improvement and RCA (Root Cause Analysis) projects

We are looking for a skilled System Failure Analysis Engineer with hands-on experience in mobile phone backend process failure analysis, teardown, and detailed reporting. The candidate should be analytical, methodical, and capable of identifying root causes of failures to drive quality improvements. Key Responsibilities: Perform Failure Analysis (FA) of mobile phones during backend production processes. Conduct teardown and repair activities to identify physical and functional issues in mobile hardware. Analyze backend process parameters impacting product performance and yield. Prepare detailed Failure Analysis and Yield Reports for internal and customer reviews. Utilize structured problem-solving techniques like 4M Analysis and 5W1H to identify root causes. Work closely with cross-functional teams (Production, QA, Engineering) for process improvement. Operate tools such as OMM (Optical Measuring Machine) , VHX (Digital Microscope) , and other measuring instruments. Apply logical thinking and structured diagnostics to detect anomalies in system behavior and design. Required Skills: Hands-on experience with teardown, inspection, and repair of mobile phones or electronic components Strong understanding of Failure Analysis methodologies Proficiency in FA report and yield report preparation Familiarity with 4M/5W1H analysis techniques Experience with measuring tools like OMM, VHX, Vernier, Micrometers Strong analytical and logical thinking skills Basic understanding of backend production processes in electronics Preferred Candidate Profile: Experience in mobile phone, electronics, or semiconductor industries Ability to work under pressure and solve problems independently Good documentation and communication skills

Analyst - Operations ROI assists in analyzing and interpreting data to provide valuable insights to drive all support aspects, focusing on troubleshooting and resolving issues remotely via the phone, email, and available software. Role & responsibilities: General • Proficient verbal and written communication skills. • Ability to Work in night shifts. • Strong ability to work under pressure, and dedication to maintaining data integrity. • Ability to research, analyze, and sort information as needed. Operational Support • Troubleshoot issues to determine root cause, identify solutions, or escalate appropriately. • Ability to follow instructions and excellent communication skills for rectifying problems and providing feedback. • Investigate discrepancies, fill gaps in incomplete records, and resolve other problems. • Performs all duties as assigned and meets project compliances. Skills and Experience: • Experience 0-1 years with excellent written, verbal, and interpersonal communication skills. • Strong time management skills. • Ability to key, scan, and transcribe high volumes of data from various sources. • Review data being entered from sources to ensure accuracy and completeness. • Strong understanding of accuracy and efficiency in managing large volumes of data. • Proficiency in Microsoft Office, including Word, Outlook, and Excel, and knowledge of or ability to quickly learn other computer applications. • US Healthcare domain experience will be an added advantage. • Effective problem-solving skills. • Ability to thrive in a small team in a fast-paced and deadline-driven environment. • Ability to take ownership of tasks through resolution. • Ability to work under minimum supervision. • Skilled in utilizing various data entry software / ticketing tools will be an added advantage

We're hiring Customer Support Executives(Voice Process) in Gurgaon! 22K CTC, fixed day shift, shuttle facility. Grads/undergrads with good comm. & basic troubleshooting skills freshers/experienced eligible. Only Delhi candidates. Immediate joiners! Perks and benefits Fixed dayshift Shuttle facility Training provided

Connect with parents, assess tutoring needs, and convert leads into customers across cities. Designation -: Process Associate Job Location -: Jaipur Qualification- Any Graduation Salary- 16-30k (In Hand) Health insurance

SALES ADMINISTRATION EXECUTIVE Job Summary We are seeking an organized and proactive Sales Administration Executive to support our sales team by managing orders, coordinating with clients, and ensuring smooth sales operations. The ideal candidate will have strong administrative skills, attention to detail, and the ability to work in a fast-paced sales environment Key Responsibilities TENDER & QUOTATION MANAGEMENT Prepare and manage tender documents, quotations, and proforma invoices for medical equipment based on the requirements posted Coordinate RFQ responses with technical sales teams & manufacturers Prepare e-tender submissions on all regional government & private portals. 2. SALES ADMINISTRATION SUPPORT Act as primary contact for hospital procurement teams in South Indian languages (Kannada/ English & other south Indian Languages a plus) Liaise between hospital procurement teams, biomedical engineers, and sales executives Schedule and document equipment demonstrations and clinical trials across the region & manage all related documentation. Liaise with logistics vendors to ensure movement of material for supply & demonstrations Track the Sales team activities and prepare reports for the management team 3. ORDER & CONTRACT MANAGEMENT Manage PPE (Pre-Purchase Evaluation) documentation for hospital procurement teams Track warranty registrations, AMC contracts, and service agreements 4. COMPLIANCE & DOCUMENTATION Ensure adherence to state-specific healthcare policies before dispatch of consignments a) Process E-sugam/ E-way bills documentation for movement of equipment Maintain OEM authorization letters for South India territory 5. GENERAL OFFICE ADMINISTRATION Maintain office supplies of inventory & place orders as needed Ensure the office environment is clean, organised and professionally maintained Greet visitors and direct them appropriately. Answer and manage incoming calls, emails, and correspondence. Handle courier and postal services Prepare and maintain reports, presentations, and spreadsheets. Support HR with onboarding new employees (ID cards, workstation setup). Desired Candidate Profile Degree in Biomedical Engineering/Business Administration (preferred) 2+ years in Sales admin , with experience in South India Fluency in English + Kannada Hands on experience with CRM software and MS Office (MS Excel in particular, Word, PowerPoint). Advanced MS Excel for comparative bid analysis Expertise in GeM portal & state e-tendering systems a plus Strong organizational and multitasking skills with high attention to detail Excellent communication (written & verbal) and interpersonal skills Ability to work under pressure and meet deadlines in a target-driven environment A team player with high level of dedication Why join us? Competent salary All Statutory Allowances as per Indian Companies Act. Exposure to South India's fastest-growing healthcare market Career progression to Key Account Management for South region Competitive salary + performance incentives. Opportunity to grow into sales coordination/management roles. Collaborative and dynamic work culture.

Tech Mahindra is Hiring for Premium Email (backend) process:- Desired candidates:- Only graduates can apply Must have at least 2 years of documented experience in BPO industry Excellent communication skills required Immediate joiner would be required Note:- Only Male candidates can apply Salary:- Up to 3.60 LPA Interested please share your CV at below mentioned number or Email:- Please contact HR Puneet Saraswat:- 8920626983 Email id:- ps00848472@techmahindra.com

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the worlds leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com About the Role: An e-commerce executive is responsible for the day-to-day operations of an e-commerce business, including the Invoicing, inventory keeping and optimization of the online store The person will report to the Assistant Manager - Planning. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Complete invoicing for all platforms Ensuring 100% invoicing on timely manner Supporting ecom team with inventory keeping and timely raising PO for maintaining the stock level Key Result Areas: Communication - An e-commerce executive should be able to clearly communicate job duties to their team CN/DN wherever required needs to be cleared without any error Role Type / Key working relationships: Individual Contributor Internal team External stakeholders What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that its our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds. Requirements Competencies (Skills essential to the role): Communication Skills Good with MS Excel Inventory management Go getter Educational Qualification / Other Requirement: Graduation in any field or any Graduate with upto 2 years experience in Ecommerce Good vocal & written communication skills. Proficiency in Microsoft Office, particularly Excel and PowerPoint. Basic knowledge of Microsoft Office, Word, and Adobe Acrobat preferred.Familiarity with e-commerce platforms and digital marketing tools is preferred. Strong attention to detail and ability to manage multiple tasks efficiently. Team player with a proactive approach to problem-solving. Benefits What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that its our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation For more details, please contact Hitesha Patel at 8828018709 or share your updated resume at hiteshav.patel@rentokil-pci.com.

Role & responsibilities : Back office coordination,data entry,data analysis,report writing, Preferred candidate profile knowledge of SAP/ERP nd Sound knowledge of micro soft office

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Deliver 1.Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation Mandatory Skills: Oracle Procurement Cloud. Experience: 3-5 Years.

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Deliver 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation Mandatory Skills: Workday HCM Core. Experience: 5-8 Years.

Roles and Responsibilities Candidate will be required to work as a backoffice executive where training about the process shall be provided.. Role will involve tracking sales, pipeline of 12+ sales executives across various locations. The role will require monitoring, providing management level assistance to sales team members. Desired Candidate Profile An Ideal candidate will be a graduate or post-graduate with good communication skills in English to coordinate with internal team members. The candidate should have excellent communication skills and must be able to work in a team. Perks and Benefits Salary, PF, Health Insurance, Monthly grocery vouchers and Incentives.

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Deliver 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Deliver 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer

Assist in day-to-day operational activities, ensuring smooth and efficient running of the business Communicate effectively with internal and external stakeholders to ensure seamless coordination Excel knowledge Required Candidate profile Collaborate with team members to streamline processes and optimize operational efficiency satish kohli capitalplacement02@gmail.com P- 9891750342 | W- 7895263093

About The Role Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client ? DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client ? Deliver 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation ? ? Mandatory Skills: Oracle Apps Finance Functional. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role : Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Deliver 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation

We're Hiring: Support Executive (FASTag Services Operations) Job ID: SE/OPR/APR25 Company: Akova Fintech Solutions Private Limited Location: 18 Rabindra Sarani, Poddar Court Building, Gate No: 3, 3rd Floor, Room No: U, Kolkata 700001 Salary: As per candidature (competitive and experience-based) Work Mode: Hybrid – Work from Office & Work from Home About Akova: Akova Fintech Solutions Pvt. Ltd. is a leading fintech company specializing in FASTag services, delivering innovative, seamless toll payment solutions across India. We're expanding and looking for motivated individuals to join our growing Operations Support Team. Role Overview – Support Executive (FASTag Services): As a Support Executive, you’ll be the first point of contact for our customers, assisting them with FASTag-related queries through phone, chat, and email. You’ll play a key role in ensuring smooth user experience, issue resolution, and service education. Responsibilities: Respond to customer queries via phone, chat, and email. Assist with FASTag account issues, transaction disputes, and service interruptions. Educate users on new features, policies, and processes. Guide customers through troubleshooting and self-service steps. Ensure timely resolution and maintain follow-up on open tickets. Accurately document customer interactions and feedback. Preferred Skills & Qualifications: Strong communication skills (verbal & written). Ability to manage multiple queries in a fast-paced environment. Preferred Knowledge: SQL Python Advanced Excel Problem-solving mindset with a customer-first approach. Freshers welcome – training will be provided. Work Details: Rotational Shifts (Details shared during interview) Hybrid Role – Work from Office and Work from Home flexibility High-visibility operational role with impact Why Join Akova? Training and mentorship provided Opportunity to grow in the fintech sector Friendly and collaborative work culture Flexibility and career advancement opportunities Apply Now: Send your updated CV to: pratik.ghosh@akova.in Contact: 9147067841

CALL SANDEEP PARMAR FOR INTERVIEW 9999408126 Role & responsibilities Coordinate with the Sales team to manage day-to-day operational tasks and assist in lead tracking and client communication. Prepare quotations, proposals, and presentations as required by the sales team. Maintain and update sales and customer records in CRM or ERP systems. Follow up with clients for documents, payments, and delivery schedules. Support order processing and coordination with internal departments like procurement, logistics, and accounts. Generate and analyze sales reports and MIS for the management team. Handle post-sales customer support and address client queries promptly. Maintain communication with vendors and partners for pricing and delivery. Preferred candidate profile Excellent written and verbal communication Strong coordination and follow-up skills Good knowledge of MS Office (Excel, Word, PowerPoint) Basic knowledge of CRM / ERP systems Ability to work independently and handle pressure Time management and multitasking CALL SANDEEP PARMAR FOR INTERVIEW 9999408126