170 Backend Support Jobs - Page 3

Sales Assistant Backend Support Sone India is seeking a diligent Sales Assistant Backend Support professional to provide essential administrative and coordination support to our sales team. This role is crucial for ensuring smooth sales operations, efficient documentation , and seamless communication across departments to facilitate timely order fulfillment and customer satisfaction. Key Responsibilities: Provide backend support to the sales team by preparing quotations, proposals, and sales documentation. Coordinate with internal departments (such as logistics, finance, and operations) to ensure timely order fulfillment. Maintain and update customer databases and sales reports. Track order status, follow up on deliveries, and communicate updates to the sales team and clients. Assist in preparing sales presentations, reports, and performance dashboards. Respond to customer inquiries via email/phone and ensure timely resolution in coordination with the front-line sales team. Support in preparing MIS reports, sales trackers, and performance analytics. Maintain confidentiality and accuracy of all customer and sales-related data.

-Takes care of Banking back End Process -Banking Experience is mandatory -Handling channel Distributors, channel handling, connector handling, sub DSA handling, agents and freelancers. Contact for more details - 8970113344

• Acts as a crucial link between different departments. • Monitoring and maintaining backend systems. • Coordinate with different departments’ • Documentation, filling, paper work • To support Team working on different sites of company.

Assist in day-to-day operational activities, ensuring smooth and efficient running of the business Communicate effectively with internal and external stakeholders to ensure seamless coordination Excel knowledge Required Candidate profile Collaborate with team members to streamline processes and optimize operational efficiency capitalplacement02@gmail.com

Experience: 6 months of prior experience is required, preferably in a support role. Education: Minimum of 12th pass . Skills: Good written English is essential. A typing speed of 45+ WPM with at least 90% accuracy is needed. Technical: You must have your own laptop as this is a backend chat process . Work Schedule: This is a 6-day work week role. Location: We prefer candidates who live close to HSR and have their own vehicle . Availability: We are looking for immediate joiners . Interview & Hiring Process Interview Rounds: There are 2 interview rounds : a skill round and a fitment round. Commitment: We are looking for candidates who will stay with the company for the long term.

Asp.Net Developer The candidate should have knowledge in backend development Knowledge in API development SQL server AWS setup & MVC Structure is a plus Should be able to generate reports in Excel/PDF and other formats Ability to integrate APIs Required Candidate profile Exp - 1 to 2 years Developing web applications Dot net framework Hands-on experience with backend queries (API development knowledge for mobile apps is a plus) Only whats app - 9011612355

Role & responsibilities Job Title: Back Office Executive Company: Esamayak Software Pvt Ltd Location: Dahisar East, Mumbai Experience: 1 - 2 Years Work Schedule: 6 days a week with 2 mandatory night shifts (Work from home available for female staff during night shifts) We are seeking a proactive and customer-focused Back Office Executive to handle international customer support via chat, email, and social media channels. This role demands strong communication skills, attention to detail, and the ability to resolve customer inquiries efficiently, ensuring a seamless customer service experience. Key Responsibilities: - Provide timely and professional support to international customers through email, live chat, and social media platforms. - Respond to customer queries, complaints, and feedback with accuracy and empathy. - Maintain detailed records of customer interactions and transactions. - Coordinate with internal teams for prompt issue resolution. - Ensure high levels of customer satisfaction through efficient query management. - Stay updated on company services, processes, and client requirements. Preferred candidate profile

Hello Candidates, Join our team at Tech Mahindra!! We are hiring for Customer Support Associate for a Backend Process(EMAIL SUPPORT) . Roles and Responsibilities: Assist in banking processes, including back office support for financial transactions. Strong understanding of Banking Processes and Back Office Support. Ability to work independently with minimal supervision while maintaining high levels of accuracy. Eligibility: Male candidates only. Excellent English communication skills is required. Only Graduates can apply. Experienced candidates can apply. 5 days working with rotational shifts and off. Immediate joiners are required. Interested ones can contact HR Shreya- 9897146778 or can directly come for an walk-in interview at below mentioned address and mention " HR Shreya " on top of your resume. Address- A8 Knowledge Boulevard, 1st floor Tech Mahindra, Noida Sector 62, Beside IMS College. Nearest metro station - Noida Electronic City Interview Time - 10AM to 3PM(Monday to Saturday) Carry below list of documents while coming for interview. Hard copy of resume E-Aadhar card & Pan card All education documents All experience letters

Who We Are Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries ofscience and engineering to make possiblethe next generations of technology, join us to Make Possible a Better Future. What We Offer Location: Bangalore,IND At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. Were committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . Youll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers.We empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied. Key Responsibilities Provide technical support for applications built using .Net as well as Angular, React and other open source technologies. Troubleshoot and resolve issues related to Front End, APIs and backend services. Collaborate with development teams to understand and resolve technical issues Assist in the deployment and maintenance of software applications. Ensure the performance, quality, and responsiveness of applications and apply permanent fixes to the critical and recurring issues Help maintain code quality, organization, and automation. Perform design reviews with the respective development for critical applications and provide inputs Document support processes and solutions for future reference. Stay up-to-date with the latest industry trends and technologies. Required Skills and Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field. 8+ years of experience in software development and support. Strong proficiency in .Net, Angular, React, Proficient in Python for backend support Familiarity in Hadoop Ecosystem as well as Databricks Experience with RESTful APIs and web services. Solid understanding of front-end technologies, including HTML5, CSS3, and JavaScript as well as Azure, AWS Strong Background in SQL Server and other relational databases Familiarity with version control systems (e.g., Git) as well as Atlassian Products for Software Development and Code Deployment Mechanisms/DevOps Best practices in hosting the applications in containerized platforms like OCP (onprem and cloud) etc Experience with open-source projects and contributions. Strong problem-solving skills and attention to detail. Excellent communication and teamwork skills. Certifications in relevant areas specially Microsoft will be a plus Functional Knowledge Demonstrates conceptual and practical expertise in own discipline and knowledge of Semiconductor industry is nice to have interpersonal Skills Explains difficult or sensitive information; works to build consensus Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 10% of the Time Relocation Eligible: Yes Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Deliver 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation Mandatory Skills: Oracle Financials Cloud Accounts Payable. Experience5-8 Years.

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Deliver 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation Mandatory Skills: Microsoft Identity Manager. Experience3-5 Years.

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Deliver 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Deliver 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation Mandatory Skills: Workday Payroll. Experience3-5 Years.

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Deliver 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation Mandatory Skills: SAP Testing. Experience3-5 Years.

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Deliver 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation Mandatory Skills: Oracle Apps Finance Functional. Experience5-8 Years.

Key Responsibilities: Handle data entry and data management tasks accurately and efficiently Process client requests, transactions, or documentation according to company guidelines Validate information for completeness and accuracy Maintain and update records in the system Coordinate with internal teams to ensure smooth process flow Meet daily/weekly productivity and quality targets Adhere to compliance and confidentiality standards Prepare reports or summaries as required Requirements: Proficiency in MS Office (Excel, Word, Outlook) Strong attention to detail and accuracy Ability to work independently and manage time effectively Good written communication skills Prior experience in a backend/non-voice BPO or data processing role is a plus Preferred Skills: Familiarity with CRM or ERP systems Basic knowledge of industry-specific software (e.g., banking, healthcare, logistics) Typing speed of 30+ WPM with high accuracy Benefits: Competitive salary and performance-based incentives Health insurance and other benefits Training and development programs Opportunity to work with a global team Excellent communication and interpersonal skills Candidates with a B.Com, B.B.A, B.A , B.C.A freshers are welcome to apply. Please bring the original physical copy of any of your identification documents for verification. B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Deliver 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation Mandatory Skills: SAP PPM Project & Portfolio Management. Experience3-5 Years.

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Deliver 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation Mandatory Skills: SAP Successfactor Onboarding. Experience3-5 Years.

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Deliver 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation Mandatory Skills: Oracle Apps Finance Functional. Experience3-5 Years.

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Deliver 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation Mandatory Skills: Oracle SCM Order Management Cloud. Experience5-8 Years.

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Deliver 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation Mandatory Skills: Oracle SCM Order Management Cloud. Experience3-5 Years.

Job Purpose : The Sales Coordinator will be responsible for coordinating the daily operations of the sales team, ensuring accurate attendance tracking, monitoring sales performance, and supporting the execution of various sales plans. This role requires efficient communication with the sales staff and the ability to manage and report on sales activities, including tour plans, beat plans, and performance tracking. Good knowledge of Excel is essential for generating reports and analyzing data. Key Responsibilities : Attendance Management : Monitor and mark attendance for the sales team as per the App. Ensure that all team members are marked correctly and any discrepancies are addressed promptly. Tour Plan Management : Review and modify tour plans based on business needs and the sales team's feedback. Ensure that the team follows the updated tour plans for optimal productivity. PJP (Primary Job Plan) : Create and update the PJP for the sales team based on market demands and targets. Ensure alignment of PJP with overall sales goals and strategic objectives. Beat Plan Changes : Manage and implement changes to the beat plan, ensuring that sales representatives visit the right areas at the right times. Keep the team updated on any changes to their assigned beats or territories. Training : Provide training to new and existing sales staff on sales processes, tools, and the proper use of App-based systems. Conduct refresher sessions as necessary to keep the team up to date on best practices. Reporting : Generate various sales and performance reports using Excel to provide actionable insights to the sales leadership. Assist in analyzing sales trends and data to identify areas for improvement. Monitoring Sales Performance : Track and monitor sales staff performance against key metrics, including P1 and P3 sales targets. Work closely with the sales team to address performance gaps and ensure targets are met. Sales Staff Support : Act as the first point of contact for any queries or issues faced by the sales team. Offer administrative support to the sales team, ensuring smooth operations and fostering a positive working environment. MIS

Provide backend support to the sales team by preparing quotations, proposals, and sales documentation Coordinate with internal departments (such as logistics, finance, and operations) to ensure timely order fulfillment Maintain and update customer databases and sales reports Track order status, follow up on deliveries, and communicate updates to the sales team and clients Assist in preparing sales presentations, reports, and performance dashboards Respond to customer inquiries via email/phone and ensure timely resolution in coordination with the front-line sales team Support in preparing MIS reports, sales trackers, and performance analytics Maintain confidentiality and accuracy of all customer and sales-related data

Dear [Candidate Name], Infoedge is conducting a walk-in drive for the role of Sales Support / Backend Executive with iimjobs. Please find below the details. Date - 25th June 2025 (Wednesday) Time - 10 AM to 2 PM Address - A-88, Sector - 2, Noida (near sector - 15 metro station) Job Title: Sales Support Executive (Account Activation) Department: Growth and Acquisiton Location: Sector - 132, Noida (both side shuttle available till Botanical Garden metro station) Experience: 03 Years (preferred) Employment Type: Full-time Job Summary: We are seeking a proactive and detail-oriented Sales Support Executive to join our dynamic team. The ideal candidate will play a critical role in supporting the sales function through prompt communication, data management, reporting, lead generation, and campaign execution. This role requires strong analytical and communication skills, proficiency in Excel/MIS, and the ability to coordinate effectively with internal and external stakeholders. Key Responsibilities: Email Communication & Query Resolution: Respond to internal and external email communications in a timely and professional manner. Address and resolve queries from various stakeholders including sales teams, clients, and partners. MIS & Reporting: Prepare and maintain comprehensive MIS reports to track sales performance and business metrics. Generate ad-hoc reports for management as required, ensuring accuracy and timeliness. Provide actionable insights to support business decisions. Lead Generation & Database Management: Identify and extract leads (C-level, HR, and Business Executives) from both internal CRM and external databases. Maintain a clean and updated lead repository to support outreach and campaign activities. Dashboard Management: Work on internal dashboards to support sales team and provide activation of products for client. Assist in updating and maintaining real-time data accuracy. Campaign Support: Execute product activation and email/mailer campaigns as per the defined strategy. Coordinate with requisite stake holders to inculcate their requirements while iniate mailers Please Note - Its a 5 days working role with fixed Sat & Sunday off

Must have: Experience MS Excel, MS Office, Quotations if any Good to have: Quotations, Backend Sales Support