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0.0 years

0 - 2 Lacs

Noida

Work from Office

Naukri logo

Greetings of the day...!! SCA Health is hiring for Freshers *Location - Noida Sector -62 *Immediate Joiner *Experience: Fresher Requirements: *Qualification: Any Graduate *Salary : Depends on your interview. *Should be open to work form office. Apply Fast & grab this wonderful opportunity. Interested candidates can come to the office directly for an interview Interested Candidate Share their Cv's at siddharth.tripathi@scasurgery.com Contact No - 7447248530

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1.0 - 6.0 years

3 - 5 Lacs

Bengaluru

Work from Office

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Handle customer queries through chat, email, or web-based tools. Provide prompt, courteous, and accurate responses. Document all interactions and resolutions properly. Ensure high customer satisfaction scores and meet KPIs. Required Candidate profile Excellent written English communication skills Fast typing speed Good comprehension logical thinking Ability to multitask handle global clients Familiarity with CRM or helpdesk platforms is a plus Perks and benefits Perks and Benefits

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0.0 - 5.0 years

1 - 2 Lacs

Bengaluru

Work from Office

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Role & responsibilities Respond promptly and professionally to customer inquiries via phone, email, live chat, or social media Provide accurate, valid, and complete information by using the right methods and tools Resolve product or service issues by clarifying the customer's complaint, determining the cause, and offering appropriate solutions Escalate unresolved issues to the appropriate internal teams when necessary Document all customer interactions in the CRM system Follow up to ensure resolution and customer satisfaction Stay updated on product knowledge, company policies, and industry best practices Identify customer needs and suggest appropriate products or services Shifts -Rotational Shift Experience in a call center or tech support environment Knowledge of [your industry or product-specific knowledge Excellent communication and interpersonal skills Candidates with a B.Com, B.B.A, B.A , or any Postgraduate degree and experience in Customer Support are welcome to apply. Please bring the original physical copy of any of your identification documents for verification. B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

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0.0 - 1.0 years

1 - 2 Lacs

Chennai

Work from Office

Naukri logo

Great opportunity For Freshers - Customer Support Don't Miss it !! HR SPOC - Priyanka N Position: Customer Support Associate Category: International Non-voice Process Industry: ITES/BPO We are looking for enthusiastic freshers to Join our team. As a Customer Support Associate, you will interact with customers, resolve queries, and ensure a seamless customer experience. This is a great oppurtunity to build your career in a dynamic and supportive environment. Key Skills: - Good Communication Skills. - Listening & Comprehension. - Good typing Skills is must. Qualification : - OnlyArts & Science UG Graduates from 2019 to 2024 can apply (No arrears) - PG Graduates & BE/B.Tech Graduates are not eligible. Work Schedule & Location: - Shift: Flexible to work in night shift & Rotational Shift - Work Mode : Work From Office - Job Location : Navallur, Chennai - Cab Boundary Limit - One Way Upto 30kms. Direct Walk-in: - Walk - in Time: 10:30 AM - 1PM - Walk - in Date: Monday to Friday Mega Walk-in Drive Location: 5th floor, 4th block, Bayline Infocity, OMR Rajiv Gandhi Salai, Navallur, near to AGS Bus Stop, Chennai, Tamil Nadu 603103. Note: Bring you Resume, Pan card Or Aadhar card (original and Xerox) & Transfer certificate Mandatory (original) Contact Person: HR Recruiter - Priyanka N / 9884022260 Interested candidates share your resume to priyanka.narayanamoorthy@firstsource.com Mention reference name in Priyanka HR top of your resume. Kindly refer your friends as well. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or priyanka.narayanamoorthy@firstsource.com

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0.0 - 1.0 years

1 - 2 Lacs

Noida

Work from Office

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Role & responsibilities • Receives documents from both electronic and hard copy form for processing. • Sorts, images, documents, files, and archives by form type. • Identifies documents and their purpose, creating a database of information. • Classifies documents based on contract requirements. • Captures information based on client requirements. • Verifies data from automated data extraction tools. • Ensures transmission of processed data to appropriate next level. Requirement Excellent communication skills and Interpersonal skill. Only Fresher's willing to work in US Shift (night shift) may apply. Non Technical Graduate and post graduate fresher's are eligible. Flexible and eager to learn Perks and Benefits Cab facility. Monthly meal vouchers. 5 days working a week. Interested candidates can share their resume at Sakshi.srivastava@conduent.com with below details : Total Experience- Open to work in night shifts- Yes/No Notice Period- Current Location- Current CTC- Expected CTC- Kindly mention Fresher and your name in subject line

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0.0 - 5.0 years

1 - 2 Lacs

Bengaluru

Work from Office

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Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, live chat, or social media Provide accurate, valid, and complete information by using the right methods and tools Resolve product or service issues by clarifying the customer's complaint, determining the cause, and offering appropriate solutions Escalate unresolved issues to the appropriate internal teams when necessary Document all customer interactions in the CRM system Follow up to ensure resolution and customer satisfaction Stay updated on product knowledge, company policies, and industry best practices Identify customer needs and suggest appropriate products or services Shifts -Rotational Shift Experience in a call center or tech support environment Knowledge of [your industry or product-specific knowledge Excellent communication and interpersonal skills Candidates with a B.Com, B.B.A, B.A , or any Postgraduate degree and experience in Customer Support are welcome to apply. Please bring the original physical copy of any of your identification documents for verification. B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

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0.0 - 5.0 years

0 - 2 Lacs

Bengaluru

Work from Office

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Role & responsibilities Respond promptly and professionally to customer inquiries via phone, email, live chat, or social media Provide accurate, valid, and complete information by using the right methods and tools Resolve product or service issues by clarifying the customer's complaint, determining the cause, and offering appropriate solutions Escalate unresolved issues to the appropriate internal teams when necessary Document all customer interactions in the CRM system Follow up to ensure resolution and customer satisfaction Stay updated on product knowledge, company policies, and industry best practices Identify customer needs and suggest appropriate products or services Shifts -Rotational Shift Experience in a call center or tech support environment Knowledge of [your industry or product-specific knowledge Excellent communication and interpersonal skills Candidates with a B.Com, B.B.A, B.A , or any Postgraduate degree and experience in Customer Support are welcome to apply. Please bring the original physical copy of any of your identification documents for verification. B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

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0.0 - 5.0 years

2 - 3 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

Hybrid

Naukri logo

Hiring for non voice process Salary - 21k in-hand + incentive 5 days working with any 2 week off Rotational shift Required Candidate profile Graduation Compulsory for this. ok with night shift then only apply Perks and benefits plus up to 5000 per month Performance Incentives.

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0.0 - 5.0 years

2 - 4 Lacs

Gurugram

Work from Office

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* Handle customer queries related to US banking services * Deliver timely and accurate resolutions via calls and chat * Maintain customer satisfaction and adhere to quality standards Salary upto 4.25 LPA + Incentives NO WORK FROM HOME AVAILABLE Required Candidate profile * Grad Freshers and UG with min 6 months of experienced candidates can apply * Excellent communication skills required To Apply Contact Muskan - 7303558869 (Call/Whatsapp) Perks and benefits 5 Days Working Both Side Cabs US Rotational shifts

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0.0 - 1.0 years

4 - 7 Lacs

Chandrapur, Nagpur, Amravati

Work from Office

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POSITION- BACK OFFICE EXECUTIVE ( OPERATIONS) SALARY- 32700 TO 45000 (PF,ESIC) ANY GRADUATE, MALE/FEMALE BOTH FRESHER/ EXP BOTH CAN APPLY LOCATION- NAGPUR, CHANDRAPUR, AMRAVATI, BEED, WARDHA, WARORA JOINING IN ( JUNE & JULY 2025), LIMITED SEATS Required Candidate profile Assisting and supporting management, Gathering and processing research data, Excellent organizational skills, Basic knowledge of financial and accounting software, Strong organisational skills.

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0.0 - 1.0 years

0 - 2 Lacs

Hyderabad

Remote

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Location : Hyderabad Schedule : 24/7 Days off: Typically, 2 consecutive days in a week, but on one week each month (on average) they can be separated to align schedules. Roles & Responsibilities Check the images, match with the website. Verify the content with website. Understanding sensitive content View the content, check the Brand Name and Website, Check if non-Family safe content, rate the content. etc' Skills Required Communication Skills, Problem-solving Skills, Community Management, Experience Fresher Soft skills Ability to work independently. Good communication skills, both verbal and oral Quick learner and adaptable to learn new processes, concepts, and skills. Organized and able to manage time and tasks efficiently. Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard. Have a neutral mindset towards different video content that needs classification, regardless of the content itself. Result-oriented, self-motivated, independent and inquisitive Able to thrive in a fast-paced and team-oriented environment. Interested in social media and current events.

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0.0 - 5.0 years

1 - 3 Lacs

Surat

Work from Office

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Design and update job descriptions Source potential candidates from various online channels e.gsocial media and professional platforms like LinkedIn, Naukri etc Craft recruiting emails to attract passive candidates Screen incoming resumes and forms Required Candidate profile Position: HR Recruiter Location: Varachha, Surat . Mo - 9429770326 .

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0.0 - 3.0 years

1 - 2 Lacs

Noida

Work from Office

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Hi Jobseeker, We are hiring for CHAT SUPPORTEXECUTIVES! GRADUATE AND UNDERGRADUATE BOTH CAN APPLY Position - Chat support Process Salary- up to 3 LPA CTC 6 working days and rotational off Key Responsibilities: Handle inbound and outbound customer calls/emails/chat inquiries in a professional manner. Collaborate with internal teams to resolve escalated or complex issues. Maintain a positive and professional tone when communicating with customers. Follow established protocols and guidelines for customer support procedures. Continuously improve product knowledge to assist customers effectively. Required Qualifications and Skills Any Graduate /undergraduate can apply Excellent verbal and written communication skills in English. Strong problem-solving abilities with a customer-centric mindset. Flexibility to work in different shifts. Interested candidates can apply or contact on 8881331031 (Nandini) / 6388237997 (Nidhi) 9214101672 (Nishee) Regards, Nandini 8881331031 HR Executive Shiningstars ITPL

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

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Avarage comms required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Salary : 14k to 20k +incentive Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Required Candidate profile Minimum HSC required. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Akshay :- 9822146578 Perks and benefits High Incentives and growth opportunities

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0.0 - 5.0 years

2 - 4 Lacs

Noida, Chandigarh, Gurugram

Hybrid

Naukri logo

PERMANENT WORK FROM HOME 2025 graduate can also apply An Urgent Requirement For graduates and under graduates for Data Entry Sal 10 to 35k take home Required Age 18 to 35 Years Full Time Easy Selection Process Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us.

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0.0 - 5.0 years

2 - 4 Lacs

Pune, Lucknow, Ahmedabad

Hybrid

Naukri logo

PERMANENT WORK FROM HOME 2025 graduate can also apply An Urgent Requirement For graduates and under graduates for Data Entry Sal 10 to 35k take home Required Age 18 to 35 Years Full Time Easy Selection Process Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us.

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0.0 - 5.0 years

2 - 4 Lacs

Kolkata, Delhi / NCR, Mumbai (All Areas)

Hybrid

Naukri logo

PERMANENT WORK FROM HOME 2025 graduate can also apply An Urgent Requirement For graduates and under graduates for Data Entry Sal 10 to 35k take home Required Age 18 to 35 Years Full Time Easy Selection Process Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us.

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2.0 - 5.0 years

2 - 4 Lacs

Kolkata

Work from Office

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Openings are with leading MNC based in Kolkata . Graduates with 2-5 years experience into BPO operations & looking for Backend Operations apply! Fixed Shifts - 5:30-2:30 am 5 Days, 2 Weekends Off 1 Side Cab! Aman @ 8700871235 Required Candidate profile Graduates with 2-5 years experience into BPO operations & looking for Backend Operations apply! Fixed Shifts - 5:30-2:30 am 5 Days, 2 Weekends Off 1 Side Cab! Aman @ 8700871235

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0.0 - 5.0 years

0 - 2 Lacs

Bengaluru

Work from Office

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Role & responsibilities Respond promptly and professionally to customer inquiries via phone, email, live chat, or social media Provide accurate, valid, and complete information by using the right methods and tools Resolve product or service issues by clarifying the customer's complaint, determining the cause, and offering appropriate solutions Escalate unresolved issues to the appropriate internal teams when necessary Document all customer interactions in the CRM system Follow up to ensure resolution and customer satisfaction Stay updated on product knowledge, company policies, and industry best practices Identify customer needs and suggest appropriate products or services Shifts -Rotational Shift Experience in a call center or tech support environment Knowledge of Your industry or product-specific knowledge Excellent communication and interpersonal skills Candidates with a B.Com, B.B.A, B.A , or any Postgraduate degree and experience in Customer Support are welcome to apply. Please bring the original physical copy of any of your identification documents for verification. B.E ,B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

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0.0 years

1 - 4 Lacs

Hyderabad, Pune, Bengaluru

Work from Office

Naukri logo

Enter information into database systems accurately and efficiently. Manage and maintain accurate records and reports. Meet productivity and quality standards. Basic computer skills and knowledge of MS Office require

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0.0 years

1 - 5 Lacs

Hyderabad, Pune, Bengaluru

Work from Office

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Enter information into database systems accurately and efficiently. Manage and maintain accurate records and reports. Meet productivity and quality standards. Basic computer skills and knowledge of MS Office require

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0.0 - 3.0 years

4 - 4 Lacs

Hyderabad

Remote

Naukri logo

Hiring Opening for Non Voice International Chat Process. CTC: 36,342/month (incl. 1,731 Performance Incentive) | ~4.36 LPA Location: Remote work from home Shift: Rotational Eligibility: Graduate / Undergraduate any can apply Experience with minimum 6 months in a Customer Service role or Freshers with strong communication skills in English Can apply Applicant must have typing Speed: 30 WPM with 90% accuracy Tech Requirements: We will give you the computer Internet: Minimum 100 Mbps Power Backup: Mandatory

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2.0 - 6.0 years

3 - 7 Lacs

Kolkata, Howrah

Work from Office

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Hiring For Backoffice, Only Graduate Can Appply, Need minimum 2 Years to 6 Years Both Can Apply, Kolkata Location, Fixed Shifts & Weekenoffs. Need- Only Graduate Can Apply Offer- Salary upto 3.75 LPA to 7 LPA+ Cabs+ Incentives Backoffice batch- Great opportunity of growth. Please NOTE- 5 Days Working - Night Shifts Backoffice Profile EXCELLENT COMMUNICATION-Skills REQUIRED It is work from Office Candidate should be from Delhi NCR location . OR candidates should be ready to relocate immediately after selection. Please start a chat on whatsapp for a quick reply. Call us at 9899117267 (Kashish)

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0.0 - 4.0 years

2 - 3 Lacs

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

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Handling Customer queries over calls, email/back office work International/Domestic BPO Voice/Non voice Process Day/Night shift 5/6 day working Rotational shift including night Location- Malad, Airoli,Thane Contact/Whatsapp - HR SAMIKSHA 9068896961 Required Candidate profile Graduate/HSC candidate Fresher/Experience candidate Immediate joiners Communication skills Comfortable with rotational/night shifts Perks and benefits Virtual interview Cab facility Incentives + bonus

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0.0 - 5.0 years

2 - 5 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

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International Hotels Hiring Customer Service Profile Fresher - 27 K In-Hand Experience - 29 k In hand 5 days working Rotational shifts/offs Cabs only in night shift

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Exploring Backend Process Jobs in India

The backend process job market in India is thriving with numerous opportunities for job seekers. Backend process roles are essential in the technology industry as they focus on the server-side of web development, ensuring that applications run smoothly and efficiently.

Top Hiring Locations in India

  1. Bangalore
  2. Pune
  3. Hyderabad
  4. Chennai
  5. Mumbai

These cities are known for their vibrant tech industries and actively hire professionals for backend process roles.

Average Salary Range

The average salary range for backend process professionals in India varies based on experience level. Entry-level positions can expect to earn between ₹3-5 lakhs per annum, while experienced professionals with several years of experience can earn upwards of ₹10 lakhs per annum.

Career Path

In the backend process field, a career typically progresses from Junior Developer to Senior Developer, and eventually to a Tech Lead role. As professionals gain more experience and expertise, they may also have the opportunity to move into managerial positions.

Related Skills

In addition to backend process skills, professionals in this field are often expected to have knowledge of database management, server maintenance, and programming languages such as Java, Python, or PHP. Strong problem-solving and analytical skills are also beneficial.

Interview Questions

  • What is the difference between PUT and POST methods in HTTP? (basic)
  • Explain the concept of middleware in backend development. (medium)
  • How do you optimize database queries for better performance? (advanced)
  • What is the importance of RESTful APIs in backend development? (medium)
  • Can you explain the concept of normalization in databases? (basic)
  • How do you handle errors and exceptions in your code? (medium)
  • What is the role of caching in backend processes? (advanced)
  • How would you secure a backend API from potential threats? (medium)
  • Describe the process of deploying an application to a server. (basic)
  • What is the role of indexing in database optimization? (medium)
  • Explain the difference between synchronous and asynchronous programming. (medium)
  • How do you ensure data integrity in a database system? (advanced)
  • What are the benefits of using a microservices architecture in backend development? (medium)
  • How do you handle versioning of APIs in a production environment? (medium)
  • Describe your experience with cloud services in backend development. (medium)
  • What are the advantages of using NoSQL databases over traditional SQL databases? (advanced)
  • How do you troubleshoot performance issues in a backend application? (medium)
  • Can you explain the concept of session management in web development? (basic)
  • What are the best practices for securing sensitive data in a backend system? (medium)
  • How do you ensure scalability in a backend application? (advanced)
  • Describe a situation where you had to optimize a slow-performing backend process. (medium)
  • How do you handle concurrent requests in a multi-threaded backend system? (advanced)
  • What is the role of ORM frameworks in backend development? (medium)
  • How do you ensure code reusability in a backend application? (medium)
  • Explain the concept of load balancing in the context of backend servers. (medium)

Closing Remark

As you explore backend process jobs in India, remember to showcase your skills and experience confidently during interviews. With the right preparation and a positive attitude, you can land a rewarding career in this dynamic field. Good luck!

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