525 Backend Process Jobs - Page 5

Associate (Process: Backend US HRO) Work Experience 06 - 36 Months Summary Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner. Document all pertinent end user identification information, including name, epartment, contact information and nature of problem or issue. Identify and learn appropriate product details to facilitate better client interaction and troubleshooting. Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions. Follow standard processes and procedures to resolve all client queries. Resolve client queries as per the SLAs defined in the contract. Maintain ogs and records of all customer queries as per the standard procedures and guidelines. Experience 6 - 36 Month / Basic MS Excel Category Back office/Data handling or data management Working Conditions Fixed evening shift (5 days working). Saturdays and Sundays are fixed off. Both Side Cab Service Agreement Applicable for 1 year (Mandatory) Education Skills Any graduate - BA/B.Com/B.Sc (non-technical), MA, M.Com, (0nly part time MBA, PGDM) and B.TECH and MBA fresher not Applicable Work Location Gurgaon

Skill required: Backoffice - Service Desk Non-Voice Support Designation: Utility Bill New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Location: Chennai What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here This role is aligned to our Service Desk Non-Voice Support team which is responsible for recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests based on a defined scope of support. The team manages unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web, and chat. What are we looking for? •Ability to work well in a team Results orientation Agility for quick learning Ability to establish strong client relationship Detail orientation Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Ready to be the voice of change and create customer experiences like never before? Save the date now and explore open Backend-Non-Voice roles with us! See you there!

- Location: Ghansoli, Mahape - Salary: 15,000 in-hand - Week off: Sunday (Fixed) - Shift: 10am-7pm - Role: Inbound Process (Calls, Email, Chat) - Good English skills - HSC pass - Fresher/6+ months experience - Hr Rahul (92093 07213)

Candidate have to upload data on portal Good in Typing and Data Entry Good in Managing Data Good in Web Surfing Must be hard working and team player Apply now at info@nextvisionbs.com or call / Whats neeta @ +91 80773 08341

We seek a proactive Operations Executive to handle office admin and backend ops, coordinate field teams, assign tasks, track performance, and resolve issues. Must multitask and support both technical and logistical operations efficiently.

-DSA Process Experience is mandatory or Loan Department Experience is mandatory -Takes Care of Banking Application Process KYC and documents Verification. -Handling, Connector & Agents & Free-Lancers. Contact for more details - 9513415691

Role & responsibilities Requirements Associate (US HR Operations) Work Experience- Grad Fresher to 3 years of experience: Maintains quality service by enforcing quality standards, analyzing and resolving client's problems, and recommending system improvements. Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes. Develops, coordinates, and enforces systems, policies, procedures, and productivity standards. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results. Adhere compliance and generate control reports. Generate statutory reporting per country requirement. Audit Management - Active participation in internal/external audits. Escalation management. Generating scheduled/ ad-hoc reports. Relevant Experience: Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Thorough knowledge of employment-related laws and regulations. Proficient with Microsoft Office Suite or related software. Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems. Category Back office/Data Handling or Data Management Working Conditions: Fixed evening shift (5 days working). Saturdays and Sundays are fixed off Education Skills: Any graduate: BA/B.Com/B.Sc(Non Technical), MA, M.Com, MBA(Part time), PGDM.All 6 semester original mark sheets in hard copy is mandator Work Location: Airoli. Note: Mandatory to carry hardcopy of CV.

Jewellery Manufacture company is hiring Experienced backend/backoffice executive in Howrah Ankurhati location Graduate with good knowledge in Excel minimum 3 years experience in Backend handle client order and load in production followup salary 35000

Hiring For International Voice & Chat with TOP MNC WFO/ Both Side Cabs / Sat & Sun Fixed Off / US Shifts Fresher - 22K 1 year plus Exp - Upto 42k Excellent Comms Skills Required Candidate profile Easy interview process - for quickest response pls Call /Whatsapp Resume to Eva- 7678227725 (DO MENTION CS - GGN/ NOIDA)

Fresher's willing to work in US Shift (night shift) may apply !!! Role & responsibilities Receives documents from both electronic and hard copy form for processing. Sorts, images, documents, files, and archives by form type. Identifies documents and their purpose, creating a database of information. Classifies documents based on contract requirements. • Captures information based on client requirements. Verifies data from automated data extraction tools. Ensures transmission of processed data to appropriate next level. Requirement Excellent communication skills and Interpersonal skill. Only Fresher's willing to work in US Shift (night shift) may apply. Non Technical Graduate and post graduate fresher's are eligible. Flexible and eager to learn. Perks and Benefits Cab facility. Monthly meal vouchers. 5 days working a week. Interested candidates can share their resume at Sakshi.srivastava@conduent.com with below details : Total Experience- Open to work in night shifts- Yes/No Notice Period- Current Location- Current CTC- Expected CTC- Kindly mention Fresher and your name in subject line

Role & responsibilities Conduct research and analysis to support various banking and financial processes. Perform tasks such as remediation, keying, data entry, or other activities depending on the process requirements, which may involve check adjustments, returns, exceptions, or other related areas. Ensure data confidentiality and integrity throughout the workflow. Work collaboratively with team members and other departments to meet project deadlines. Adapt to assigned tasks within the process as per business needs. Consistently meet performance metrics and quality standards. Preferred candidate profile Bachelors degree in any discipline (Commerce or Finance preferred but not mandatory). Excellent verbal and written communication skills in English. A basic understanding of banking systems and terminologies is a plus. Strong attention to detail and a commitment to accuracy. Proficiency in basic computer skills, including MS Office applications. Willingness to work flexible and rotational shifts, including weekends if required. Quick learner with a positive attitude and problem-solving skills. Perks and benefits 2-way cab pick-up and drop-off facility for a stress-free commute. One complimentary meal provided during the shift. Exposure to multiple functional areas, enhancing your professional growth. Supportive work environment focused on learning and development. Please share your cv at surbhi.malhotra@nlbtech.com

We are hiring for Sales Coordinator for our Dalhousie branch. Preferred candidate profile - Only female can apply for the position. Graduation must. Candidate should be know the basic knowledge of computer. Experience - minimum 3-6 months in calling. No fresher. Salary - 10500-11000 Nth +pf+esic( depending on interview) Job roll - Maintain all database. Good relationship with stakeholders. Present daily, weekly and monthly report. Connect with the customers over the phone and solve their problem (If required). Customer handling. It is work from office only. No work from home. Timing - Monday - Saturday (10:00a.m-7:00p.m) Interview location - Chandni. Interview date - 16.07.25 Interview timing - 10:00a.m to 12:30p.m Candidate must be maintain formal attire and bring updated cv along with passport size photo. Must mention on cv : 'Applied for Sales Coordinator' Contact person Hr Sarmistha

Hiring for International BPO 5.5 days working Rotational Shifts Need excellent Englsh Salary: 28K- 34K CTC Job location: Mohali Graduates and undergraduates can apply Cab facility available for girls Intrested can contact : 8968189657(HR Aditi)

Schedule : 24/7 (Rotational Shifts and week off ) Days off: Typically, 2 consecutive days in a week, but on one week each month (on average) they can be separated to align schedules. Location : Hyderabad (Hybrid) Roles & Responsibilities Check the images, match with the website. Verify the content with website. Understanding sensitive content View the content, check the Brand Name and Website, Check if non-Family safe content, rate the content. etc' Skills Required Communication Skills, Problem-solving Skills, Community Management, Experience Freshers 2025 passed out candidates are also eligible Soft skills Ability to work independently. Good communication skills, both verbal and oral Quick learner and adaptable to learn new processes, concepts, and skills. Organized and able to manage time and tasks efficiently. Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard. Have a neutral mindset towards different video content that needs classification, regardless of the content itself. Result-oriented, self-motivated, independent and inquisitive Able to thrive in a fast-paced and team-oriented environment. Interested in social media and current events.

Job description Greetings from Trigent Software!! Candidate with excellent communication skills are higly preferred. Note : Candidate Currently in Gurugram location can apply for this role. Role: Digital Content Mangement Representative (Non-Voice) Mode of Work: Work from Office Experience : Fresher Location : Gurugram Working Days: 5 days Shift: Rotational ( Including Night Shifts ) Qualification: Any Graduates Salary : 2.4LPA (In hand salary 15,500) Cab: Pick and Drop will be provided Notice : Immediate Job Description: * Manage and develop content across multiple platforms, databases and applications. * Identify gaps and propose continuous improvement measures. * A transaction based model which involves evaluating the given artifacts to assess the validity of a brand and then to judge the relationship (if any) between two given input brand names and providing the respective output as requested by the client. * Shift timings Flexible including Night shifts Comfortable working from office and should be within Boundary Full Time graduates Work Location - DDC5 CTC - 2.40LPA **looking only for immediate joiners** For More Details Contact HR Sujath Ali @ 7680048497 {call or WhatsApp} or email your resume to sujath_a@trigent.com Regards HR Sujath Ali Trigent Software 7680048497 sujath_a@trigent.com

Exciting Career Opportunity with a Leading American Global Corporation! Salary - 3LPA - 6LPA Daily Walk-in HBR DN2, Signet Tower Unit 804 8th Floor College More Sector V Saltlake Kolkata - 700091 Contact Details: 9147047911, 9147047910, 9007152957 Position: Process Associate (International Blended Voice & Chat) Type: Immediate Joiners Only Shift: 24x7 Operations (5 Days Working, 2 Rotational Offs) Qualification Required: 12th Pass/ Graduate / Post Graduate (Any Stream) SALARY - UPTO 3LPA- 6LPA Key Skills Required: Excellent Written & Verbal English Communication (Must-have) Strong E-Mail Writing Skills with a Customer Service Focus Ability to Solve Customer Queries Professionally via E-Mail Prior Experience in Order Management (Preferred) Why Join Us? Work with a globally renowned American MNC Professional Work Environment Excellent Career Growth Opportunities If you have excellent English communication skills and are ready to start immediately, this is your chance to join a world-class organization! HBR DN2, Signet Tower Unit 804 8th Floor College More Sector V Saltlake Kolkata - 700091 Contact Details: 9147047911, 9147047910, 9007152957

Roles and Responsibilities Maintain confidentiality and adhere to company policies. Collaborate with team members to achieve common goals and objectives. Ensure accurate and timely completion of tasks related to data entry operation, data maintenance, and backend support. Provide support to various departments such as shipping operations, inventory management, customer operations, investment operations, and backend processes. Manage back office operations, ensuring efficient data entry, maintenance, and processing. Desired Candidate Profile 0-5 years of experience in back office operations or a related field. Proficiency in data entry operation, data maintenance, and backend processing. Strong understanding of shipping operations, inventory management, customer operations, investment operations, and backend processes. Key Responsibilities: 1. Order Management: - Process and fulfill customer orders accurately and promptly. - Handle the logistic processing of each order right from booking the courier to handing over to the packaging team 2 .Inventory Management: - Track and manage inventory levels, ensuring that stock is updated and accurate. - Conduct regular stock audits and address any discrepancies. 3. Administrative Support : - Perform various administrative tasks such as filing, data entry, and correspondence. - Assist in preparing and managing documentation related to operations and compliance. - Support the operations team in implementing process improvements and efficiencies. 4. Compliance and Reporting: - Ensure compliance with company policies, industry regulations, and data protection laws. - Prepare and present regular reports on key metrics and performance indicators. - Assist in audits and assessments as required. 5. Co-ordination with the logistics Team: - Co-ordinating with the logistics team to ensure daily pickup of parcels - Co-ordinating and escalating any delays with the logistics team 6. Inter Team Co-ordination: -Co-ordinating with various teams in the company and updating them on any queries that they might have.

Key Responsibilities: Handle customer queries via email, live chat, or ticketing systems Process data entries and maintain accuracy across systems Review, verify, and update customer records as required Monitor and manage service requests and resolve issues efficiently Collaborate with internal teams to ensure timely issue resolution Follow process workflows and adhere to compliance guidelines Prepare regular reports and documentation as needed. B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible. Anyone who attended interview before 30 days are not eligible to attend walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Customer Service Representative Contact Person - Divya Bhaskar Job Summary: - We are looking for a dedicated/ professional and detailed oriented CCR for a Travel process. This role involves providing customer service support on calls, chat and email for international travel process. We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels (phone, chat and email) addressing their travel-related inquiries, and assisting with bookings, cancellations, and changes to ensure a seamless and positive experience. Who we are looking for? Handle customer inquiries and resolve issues efficiently excellent communication skills Provide accurate information to customer Process transactions and maintain customer records. Deliver excellent customer service and enhance customer satisfaction. What you would be doing? Minimum Bachelor's degree/ Under grad(min 6 months of experience) Prior experience in customer service Strong communication and interpersonal skills. Ability to handle customer queries and complaints effectively. Relevant work exp. Preferably customer service Good Spoken English Computer Skills ability/experience using computer applications Typing Speed Call Handling Etiquette What you will be signing up for? Promising career progression Best in industry compensation Transport facility Comprehensive training and development throughout your tenure World class work culture, you would not want to miss! Looking for job???? Come for the interview and be a part of our team!!! Mention HR DIVYA BHASKAR on the top of your resume.

HBR KOLKATA IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL NON VOICE & VOICE PROCESS Call/WhatsApp - 9147047911, 9147047910 Eligibility: Under Graduates and pst-graduateso can apply. ( Pursuing candidates are not eligible)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements . For more 1000+ Jobs opportunities you can follow our Intagram Page WhatsApp Group & Channel: www.instagram.com/hbrjobs

HBR KOLKATA IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL NON VOICE & VOICE PROCESS Call/WhatsApp - 9147047911, 9147047910 Eligibility: Under Graduates and pst-graduateso can apply. ( Pursuing candidates are not eligible)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements . For more 1000+ Jobs opportunities you can follow our Intagram Page WhatsApp Group & Channel: www.instagram.com/hbrjobs

Customer Support and Backend Operations Profile Required Candidate profile Problem Solving candidates only

Opportunity as a Transaction Processing ( Backend ) - Airoli - Night Shifts ( 5:30 PM to 3 :00 AM ) Company - MNC Designation - Transaction Processing Representative Location - Airoli Shifts - US Shifts 5:30 PM to 3:00 AM Offered CTC - 20100 Gross 16000 In hand It is a Non voice/ mail support/ chat support Both the ways Cabs will be provided. Job Description :- Perform data entry and research in various systems and tracking tools. Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problems. Assess and resolve non-standard and standard issues or problems. Seek advice and escalate issues when faced with tasks/problems outside the scope of the work. We need fresher with good communication. Interested candidates please send your updated resume on fzshaikh@eteaminc.com

Exciting Career Opportunity with a Leading American Global Corporation Both Way Cab For Gurgaon Location Daily Walk-in Human Before Resource Private Limited Block F-1 Unit 401 4th Floor Sector 3 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) 7678572840 7290845078 9147047909 9147047908 Position: Process Associate (E-Mail Support) Type: Immediate Joiners Only Shift: 24x7 Operations (5 Days Working, 2 Rotational Offs) Qualification Required: 12th Pass/ Graduate / Post Graduate (Any Stream) SALARY - UPTO 3LPA- 5LPA Key Skills Required: Excellent Written & Verbal English Communication (Must-have) Strong E-Mail Writing Skills with a Customer Service Focus Ability to Solve Customer Queries Professionally via E-Mail Prior Experience in Order Management (Preferred) Why Join Us? Work with a globally renowned American MNC Professional Work Environment Excellent Career Growth Opportunities If you have excellent English communication skills and are ready to start immediately, this is your chance to join a world-class organization! Daily Walk-in Human Before Resource Private Limited Block F-1 Unit 401 4th Floor Sector 3 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) 7678572480 7290845078 9147047909 9147047908

Great opportunity For Freshers - Customer Support HR SPOC - Aiswarya HR Position: Customer Support Associate Category: International Non-voice Process Industry: ITES/BPO We are looking for enthusiastic freshers to Join our team. As a Customer Support Associate, you will interact with customers, resolve queries, and ensure a seamless customer experience. This is a great opportunity to build your career in a dynamic and supportive environment. Key Skills: - Good Communication Skills. - Listening & Comprehension. - Good typing Skills is must. Minimum Eligibility: UG Arts & Science 2019 to 2024 graduates are eligible (No arrears ) 2025 Graduates who got Sixth Semester Result are eligible(Need 3 original & 3 online Copy) PG Graduates & BE/B. Tech Graduates /2025 Pursuing Graduates are not eligible Work Schedule & Location: - Shift: Flexible to work in night shift & Rotational Shift - Work Mode : Work From Office - Job Location : Navallur, Chennai - Cab Boundary Limit - One Way Upto 30kms. Direct Walk-in: - Walk - in Time: 10:30 AM - 1PM - Walk - in Date: Monday to Friday Mega Walk-in Drive Location: 5th floor, 4th block, Bayline Infocity, OMR Rajiv Gandhi Salai, Navallur, near to AGS Bus Stop, Chennai, Tamil Nadu 603103. Note: Bring you Resume, Pan card Or Aadhar card (original and Xerox) & Transfer certificate Mandatory (original) Contact Person: HR Recruiter - Aiswarya M / 8072289336 Interested candidates share your resume to aiswarya.mmm@firstsource.com Mention reference name in Madhubala top of your resume. Kindly refer your friends as well. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or aiswarya.mmm@firstsource.com