290 Backend Process Jobs - Page 2

• Fresher’s can apply • To coordinate with Vendors via calls & mails and finalizing contracts • Diploma / Degree / Certification in Computers • To look after the training & support to staff for improvement & to optimize workflows Required Candidate profile Please call on this no. 6398425354 or email on divyanshi.k@experteyeconsulting.com

Job Title : Service Advisor Reports to : Team Manager Day-to-day basis responsibilities: Maintain the highest standards of customer service, for both inbound and outbound calls across all markets / functions in order to ensure customer confidence, satisfaction and loyalty. Provide first call resolution for Executive club members, Premium Customers, Preferred Partners by carrying out the role of a technical expert within the team to resolve any queries or issues Responsible to undertake all back office related activities, which includes handling queues, reissues, handling advanced fares and ticketing etc. To provide support during business contingency which may arise including mass disruptions. Responsible for checking and authorizing Automated Ticket Sales reports including reconciliation and related documentation. Ensure audit compliance. To deliver departmental and/or team targets to attain customer service and revenue. To play a leading role in an ongoing programme of process and quality improvement through the implementation of new technology and new working method. To maintain data protection and confidentiality for both staff and customers. Responsible for self-development to ensure own technical and product knowledge is kept up-to-date. Undertake any contact centre related jobs entrusted from time to time. Eligibility: Travel industry/call centre experience preferred Excellent communication skills both oral and written. Strong conflict/objection handling skills Customer Service background preferred Flexible with shift working environment

Job description Step into Customer Service , Ideal for Freshers, No Experience Require Are you ready to begin your professional journey? Join our dynamic global support team and build your career in a thriving international environment! Who Can Apply? Education: Open to both graduates and undergraduates Experience: No prior experience? No problem! Freshers with excellent English communication skills are encouraged to apply If you have experience, you may be eligible for a salary hike of up to 30% What Youll Do: Assist customers through voice, email, and chat support Handle customer queries in a friendly and professional manner Provide timely and effective solutions to ensure high satisfaction Work across different communication platforms Meet targets like quick response times and positive feedback Work Environment: Rotational shifts Flexibility is important 5 working days a week with rotating weekly offs Why Join Us? Free two-way cab service for comfortable commuting Monthly incentives based on performance Full health insurance coverage Extra allowances to increase your take-home pay A chance to learn, grow, and shine in a global organization Ready to Apply? Send your resume via WhatsApp to HR SAKSHI : 7447716444 Or email your CV to: sakshi.pande@spes.in

We are hiring for Froud Analyst Mininmum 6 month experience is mandate in banking or froud analyst salary - 26k to 29k in hand + incentives 5 days working 2 rotational week off 1 way cab facility available Rotational shift HR Arti 9522754537

The opportunity The Candidate will be part of the team which will work with the wider Real Estate Services Group and RETI team. The profile calls for a smart, efficient and intellectual individual who can prioritise, multitask, and have strong analytical skills. Additionally, they should be able to successfully interact with the clients and provide ad hoc data in a timely manner. This also includes having a innovative mindset and assist in identifying and implementing process efficiency and/or automation to avoid mundane tasks. Your key responsibilities The associate would be required to work in a team environment in delivering the needs of the Global customers in supporting the global Visual Communication system. The task includes attending to tickets, support/work independently in tool deployments, technical & configuration support. Work with the team to implement and deliver deployment projects Learn the system(s) in detail and attend to admin support queries Perform data integrity checks Assists in coordinating, along with the Technical Team, the delivery of product updates and enhancements May act as primary escalation point on product or service related issues Relationship building with key stakeholders Clear understanding and definition of customer requirements, liaising at ease with the customers in terms of job receipts, complaints, reporting and reviews Ensuring that key commitments of the customers and SLAs are always on track May update end user documentation and training material, as assigned. Helps in providing subject matter knowledge during workshops and other training sessions Skills and attributes for success Essential MS Office Tools, Basic administration & project management skills Desirable BI tools, analytical tools To qualify for the role, you must have Reporting Skills Well Versed with Microsoft applications such as Excel, Word and PowerPoint Should have basic knowledge in MS Excel Ability to summarize and present information to the Global Leaders Ability to work under pressure, flexibility and positive attitude to challenge would be added advantage Process Ad-hoc requests in a timely manner Administration and organization Enjoys problem solving Able to prioritize effectively Strong project management skills Comfortable using IT database systems Ideally, youll also have Interpersonal skills Excellent written and oral communication skills Strong team player comfortable working collaboratively with others Must be able to work virtually, and independently Able to be diplomatic when dealing with clients Flexibility Respond well to deadlines & work outside of normal hours when required Comfortable working on a number of activities concurrently Able to work in a rapidly changing environment and prioritize accordingly Key attributes Professional and diplomatic communicator Quality focused and takes pride in paying attention to detail Self-starter, who can manage with minimal direction Able to interact with senior management Extremely organized and enjoys administration Able to work in a team arrangement

Exciting Career Opportunity with a Leading American Global Corporation! Both Way Cab For Gurgaon Location Daily Walk-in Human Before Resource Private Limited Block F-1 Unit 402 4th Floor Sector 3 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: 7678572840, 9997196123 (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) Position: Process Associate (E-Mail Support) Type: Immediate Joiners Only Shift: 24x7 Operations (5 Days Working, 2 Rotational Offs) Qualification Required: 12th Pass/ Graduate / Post Graduate (Any Stream) SALARY - UPTO 3LPA- 5LPA Key Skills Required: Excellent Written & Verbal English Communication (Must-have) Strong E-Mail Writing Skills with a Customer Service Focus Ability to Solve Customer Queries Professionally via E-Mail Prior Experience in Order Management (Preferred) Why Join Us? Work with a globally renowned American MNC Professional Work Environment Excellent Career Growth Opportunities If you have excellent English communication skills and are ready to start immediately, this is your chance to join a world-class organization! Daily Walk-in Human Before Resource Private Limited Block F-1 Sector 3 Office Number - B001 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: 9147047908, 9147047909

Min. 6 months of experience Grads only Both side cabs 5 days working 24*7 shifts Salary: 20k in hand | 23k CTC Performance based incentives No Freshers Virtual Interviews HR SADHVI Contact: 8447910644

Min. 6 months of experience Grads only Both side cabs 5 days working 24*7 shifts Salary: 20k in hand | 23k CTC Performance based incentives No Freshers Virtual Interviews Contact: 85279 84611 [Diya Sharma] Mail: diyasharma.skillsseekers@gmail.com

We are looking to hire an experienced back office executive to join our busy back office team. As a back office executive, you will be reporting to the back office manager and assisting with various administrative duties.This includes data management

Non Voice Back office Process for BPO In Vizag 12th Pass With English Fresher: 270000 Exp 1 (7months to 23months): 350000 Exp 2 (24months and above): 410000 WhatsApp CV 9988767373 Register for call Back www.callcenterjobs.anejabusinessgroup.com Required Candidate profile 12th Pass and Above With Good English Skills Non Voice , Back office Email and Chat Process for Vizag MNC BPO Domestic bpo WhatsApp CV 9988767373 Register www.callcenterjobs.anejabusinessgroup.com Perks and benefits 2.70 CTC to 4.10 CTC for Non Voice Bpo At Vizag

Role & responsibilities 3-5 years of experience in a similar role (back office executive). Bachelor's degree in any specialization (B.B.A/ B.M.S). Proficiency in MS Office applications (Word, Excel) for data entry and documentation purposes. Strong understanding of accountancy principles for financial record-keeping.

Hiring for Content Moderation- Bengali language Under/Grad with 1 year exp can apply Salary upto- 29k in hand 24*7 Shifts 5 Days working Roster off Gurgaon Candidate should know how to read and speak bengali language Call/ Whatsapp- 9910810424 Perks and benefits Both side cab Facility PF/ESI

Enter and manage data in Excel Write and reply to emails clearly Document verification Learn new tasks quickly Help the team with daily office work

Job Description Role: Junior Executive Experience: 0 - 2 Yrs. Location: Chennai - Teynampet. Salary: As per company norms. Language: *Kannada/Telugu/Malayalam*. Gender: Female's only. Regards Kavi C 78258 90269 kavi.hrperations@gmail.com

Walk-in Content Moderator (Fresher) Role & responsibilities Responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Review, classify and/or remove content according to client guidelines, using specific tools and channels. Understand and remain updated on changing client policies and guidelines. Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Serve as an advocate for the user community Participate in process improvement initiatives that improve quality and efficiency of work Participate in continuous training programs and workgroup discussions for optimal development in the role Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe. Preferred candidate profile: Strong coping, emotional resilience, and stress-management skills • Excellent comprehension, communication and (English) Skills. Strong attention to detail. Deep familiarity and passion for the internet, internet platforms, and internet culture supported • Ability to work well individually and as part of a team Ability to work in rotations/shifts and non-standard work hours. Perks and benefits: Cab facilities will be provided, Medical benefits.

Tech Mahindra Ltd Hiring Fresher for Australian Chat Process Contact: Mayuresh 8830743694(Call/WhatsApp) Anisha - AB001076800@techmahindra.com Interview Location: Tech Mahindra Sharda Centre Opp to Persistent near Nal Stop Erandwane Pune 411004 Job Location : Tech Mahindra, Hinjewadi Phase 3, Time: 11 am to 4 pm (Friday) Date- 13th June 2025 Roles and Responsibilities : Resolve customer issues and complaints efficiently while maintaining a positive and empathetic attitude. Escalate complex issues to senior representatives or appropriate departments when necessary. Build rapport with customers to create a seamless customer experience across all your interactions. Provide information about products and services and guide customers through various processes. Meet or exceed performance metrics related to Sales target, response time, eNPS , resolution time, customer satisfaction. Stay updated on product knowledge and any changes in company policies or procedures Drive upselling and cross-selling initiatives where applicable. Required profile Any Undergraduate or Graduate freshers with good communication skills Target driven mindset with the focus on results Adaptable to changes in processes and targets Should be flexible to work in 24/7 shifts 5 days a week. Excellent verbal and written communication skills. Technical Knowledge would be prefered. ( HTTP/IP Address/Routers/Wifi) Perks and Benefits- Cab Facility both ways [ Pick up and drop within Transport radius ] Immense Growth

Looking for Backoffice Associates for Airoli Location Work location : Airoli Exp: 0-3 Years (Freshers are also welcome) Non Voice Process (Both Side Cab)Night Shift only Service Agreement- 1 year Age criteria: 22 years to 27 years are allowed Role & responsibilities Associate (Process: US HR operations) Work Experience 0-36 months Summary Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner. Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue. Identify and learn appropriate product details to facilitate better client interaction and troubleshooting. Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions. Follow standard processes and procedures to resolve all client queries. Resolve client queries as per the SLAs defined in the contract. Maintain logs and records of all customer queries as per the standard procedures and guidelines. Relevant Experience Any/Basic MS Excel Category Back office/Data handling or data management Working Conditions Fixed evening shift (5 days working). Saturdays and Sundays are fixed off. Service Agreement Applicable for 1 year (Mandatory) Education Skills Any graduate - BA/B.Com/B.Sc (non-technical), MA, M.Com, part time MBA, PGDM B.Tech & MBA full time freshers are not eligible Note : Looking for immediate joiners or who can join within 10-15 days

International Hotels Hiring Customer Service Profile Fresher - 27-28 K In-Hand Experience - 29-30 k In hand 5 days working Rotational shifts/offs Cabs only in night shift

We Are looking for Computer Operator, Who can Perform defined tasks per documented instructions/process, Male and Female Both Can Apply,Fresher and Experience both can apply ,Basic computer Knowledge must hardworking

HCLTech is hiring for Customer Service (Email & Chat) | MEGA WALK IN - 14th June Eligibility Criteria : Any graduate Work Location : Client Site, Unitech Signature Tower, Gurgaon Shifts : 24x7, 5 days working (Sat-Sun Fix Off) Cabs : Yes (Both Side) Walk-In Date : 14th June Walk-In Address : HCLTech Candor Tech Space Tower 11, 1st Floor, Sector 21 Dundahera Village Gurugram, Haryana 122022 Time : 11:00 am - 4:00 pm Contact Person : Tanya Please Carry: 2 Copy of Resume 1 ID Proof Job Responsibilities: Use deductive reasoning to make sound business decisions. Follow best practices and collaborate with multiple teams to complete tasks and other daily job functions. Multi-task across tools to maintain client databases, validate order information, and verify payment terms with high attention to detail and urgency. Ensure compliance with company and business policies, administer open sales orders, and ensure appropriate order flow. Own and manage internal order-to-cash processes for multiple products, ensuring compliance with organizational policies. Learn and process all products offered in the logo. Required Skills : Excellent fluency in the English language , both written and spoken. Driven to deliver an excellent customer experience through resolutions and adherence to response times. Strong email writing skills with a focus on customer service. Ability to solve customer queries via email. Note: Please do not carry any laptop, pen drive, or external storage devices. Interested candidates can walk in directly we look forward to meeting you!

Responsibilities: * Prepare Excel reports with data entry assistance. * Collaborate on backend processes & back office support. * Manage operations from start to finish. * Input data into computer systems accurately. * Relationship Management.

Assist in day-to-day operational activities, ensuring smooth and efficient running of the business Communicate effectively with internal and external stakeholders to ensure seamless coordination Excel knowledge Required Candidate profile Collaborate with team members to streamline processes and optimize operational efficiency satish kohli capitalplacement02@gmail.com P- 9891750342 | W- 7895263093

WIPRO is Hiring || Backend Operations Profile- Noida Location Job Location- Noida Qualification- BBA/Bsc/BA/MBA/MA only Experience- 0 to 4 years Role- Backend Operations Shift Timings - Night Shift Salary - Best in the market Cab facility- Both Sides (with no deduction for travel) Notice Period- Immediate Interview Date- 11th June 2025 Interview Timings- 11am to 2pm Interview Location - Wipro Limited Tower - A ,Tech Boulevard Park ,Plot no.- 6 | Sector 127 | Noida JOB DESCRIPTION You will help empower results for our client by processing and/or auditing Benefits / HR transactions in a timely and accurate manner. You will work with the Subject Matter Expert and manager to identify issues, opportunities for improvement and recommend / implement solutions for various clients. Your Impact as a Processor Timely completion of the task, Inventory management and ongoing quality service delivery of the task assigned. Complying to all Data Security and Code of Conduct standards, MIS, internal guidelines and following customer concern matrix Carrying out data entry and rule-based entry for processes and performing simple process calculations Education Graduate with Bachelors Degree (Except Btech / BE/ LLB/ B.ED /BSc (IT)/MCA OR regular MBA) You bring knowledge & expertise Required Experience 0 - 2 years work experience in back office or similar transaction processing Good computer operating skills required (MS- Office Applications) with typing Speed of Minimum 25 WPM with 90% Accuracy You should demonstrate good written & verbal communication Preferred Experience Previous experience from Outsourcing and possessing good social skills Work Condition Flexibility to work in 24*5 shift environment Flexibility to occasionally extend work hours to meet business needs Flexibility to move across client teams

Great opportunity For Freshers - Customer Support Don't Miss it !! HR SPOC - Subitsha HR Position: Customer Support Associate Category: International Non-voice Process Industry: ITES/BPO We are looking for enthusiastic freshers to Join our team. As a Customer Support Associate, you will interact with customers, resolve queries, and ensure a seamless customer experience. This is a great oppurtunity to build your career in a dynamic and supportive environment. Key Skills: - Good Communication Skills. - Listening & Comprehension. - Good typing Skills is must. Qualification : - OnlyArts & Science UG Graduates from 2019 to 2024 can apply (No arrears) - PG Graduates & BE/B.Tech Graduates are not eligible. Work Schedule & Location: - Shift: Flexible to work in night shift & Rotational Shift - Work Mode : Work From Office - Job Location : Navallur, Chennai - Cab Boundary Limit - One Way Upto 30kms. Direct Walk-in: - Walk - in Time: 10:30 AM - 1PM - Walk - in Date: Monday to Friday Mega Walk-in Drive Location: 5th floor, 4th block, Bayline Infocity, OMR Rajiv Gandhi Salai, Navallur, near to AGS Bus Stop, Chennai, Tamil Nadu 603103. Note: Bring you Resume, Pan card Or Aadhar card (original and Xerox) & Transfer certificate Mandatory (original) Contact Person: HR Recruiter - Subitsha G /8248574072 Interested candidates share your resume to subitsha.ggg@firstsource.com Mention reference name in Subitsha HR top of your resume. Kindly refer your friends as well. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or subitsha.ggg @firstsource.com

In this Role you will be Responsible For : - Read and understand the process documents provided by the customer - Analyze the insurance claims and process as per standard operating procedures - To understand and calculate (COB - Coordination of Benefit) the patients responsibility and perform insurance calculations - Familiarize, navigate multiple client applications and capture the necessary information to process insurance claims Requirements for this role include: - 0 -1 Year of experience in any Healthcare BPO - University degree or equivalent that required 3+ years of formal studies - Candidates with good typing skills with 25 WPM or completed typewriting lower preferred or good to have - 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. - Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business requirements - Ability to communicate (oral/written) effectively in English to exchange information with our client ** 2025 passout are not eligible for this role** If interested please walk - in to the location on below date NTT Data services, 5th Block 4th Floor, DLF IT park, Ramapuram, Chennai Date - 10th June 2025