525 Backend Process Jobs - Page 10

Looking for Backoffice Associates for Airoli Location Work location : Airoli Exp: 0-3 Years (Freshers are also welcome) Non Voice Process (Both Side Cab)Night Shift only Service Agreement- 1 year Age criteria: 22 years to 27 years are allowed Role & responsibilities Associate (Process: US HR operations) Work Experience 0-36 months Summary Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner. Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue. Identify and learn appropriate product details to facilitate better client interaction and troubleshooting. Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions. Follow standard processes and procedures to resolve all client queries. Resolve client queries as per the SLAs defined in the contract. Maintain logs and records of all customer queries as per the standard procedures and guidelines. Relevant Experience Any/Basic MS Excel Category Back office/Data handling or data management Working Conditions Fixed evening shift (5 days working). Saturdays and Sundays are fixed off. Service Agreement Applicable for 1 year (Mandatory) Education Skills Any graduate - BA/B.Com/B.Sc (non-technical), MA, M.Com, part time MBA, PGDM B.Tech & MBA full time freshers are not eligible Note : Looking for immediate joiners or who can join within 10-15 days

International Hotels Hiring Customer Service Profile Fresher - 27-28 K In-Hand Experience - 29-30 k In hand 5 days working Rotational shifts/offs Cabs only in night shift

We Are looking for Computer Operator, Who can Perform defined tasks per documented instructions/process, Male and Female Both Can Apply,Fresher and Experience both can apply ,Basic computer Knowledge must hardworking

HCLTech is hiring for Customer Service (Email & Chat) | MEGA WALK IN - 14th June Eligibility Criteria : Any graduate Work Location : Client Site, Unitech Signature Tower, Gurgaon Shifts : 24x7, 5 days working (Sat-Sun Fix Off) Cabs : Yes (Both Side) Walk-In Date : 14th June Walk-In Address : HCLTech Candor Tech Space Tower 11, 1st Floor, Sector 21 Dundahera Village Gurugram, Haryana 122022 Time : 11:00 am - 4:00 pm Contact Person : Tanya Please Carry: 2 Copy of Resume 1 ID Proof Job Responsibilities: Use deductive reasoning to make sound business decisions. Follow best practices and collaborate with multiple teams to complete tasks and other daily job functions. Multi-task across tools to maintain client databases, validate order information, and verify payment terms with high attention to detail and urgency. Ensure compliance with company and business policies, administer open sales orders, and ensure appropriate order flow. Own and manage internal order-to-cash processes for multiple products, ensuring compliance with organizational policies. Learn and process all products offered in the logo. Required Skills : Excellent fluency in the English language , both written and spoken. Driven to deliver an excellent customer experience through resolutions and adherence to response times. Strong email writing skills with a focus on customer service. Ability to solve customer queries via email. Note: Please do not carry any laptop, pen drive, or external storage devices. Interested candidates can walk in directly we look forward to meeting you!

Responsibilities: * Prepare Excel reports with data entry assistance. * Collaborate on backend processes & back office support. * Manage operations from start to finish. * Input data into computer systems accurately. * Relationship Management.

Assist in day-to-day operational activities, ensuring smooth and efficient running of the business Communicate effectively with internal and external stakeholders to ensure seamless coordination Excel knowledge Required Candidate profile Collaborate with team members to streamline processes and optimize operational efficiency satish kohli capitalplacement02@gmail.com P- 9891750342 | W- 7895263093

WIPRO is Hiring || Backend Operations Profile- Noida Location Job Location- Noida Qualification- BBA/Bsc/BA/MBA/MA only Experience- 0 to 4 years Role- Backend Operations Shift Timings - Night Shift Salary - Best in the market Cab facility- Both Sides (with no deduction for travel) Notice Period- Immediate Interview Date- 11th June 2025 Interview Timings- 11am to 2pm Interview Location - Wipro Limited Tower - A ,Tech Boulevard Park ,Plot no.- 6 | Sector 127 | Noida JOB DESCRIPTION You will help empower results for our client by processing and/or auditing Benefits / HR transactions in a timely and accurate manner. You will work with the Subject Matter Expert and manager to identify issues, opportunities for improvement and recommend / implement solutions for various clients. Your Impact as a Processor Timely completion of the task, Inventory management and ongoing quality service delivery of the task assigned. Complying to all Data Security and Code of Conduct standards, MIS, internal guidelines and following customer concern matrix Carrying out data entry and rule-based entry for processes and performing simple process calculations Education Graduate with Bachelors Degree (Except Btech / BE/ LLB/ B.ED /BSc (IT)/MCA OR regular MBA) You bring knowledge & expertise Required Experience 0 - 2 years work experience in back office or similar transaction processing Good computer operating skills required (MS- Office Applications) with typing Speed of Minimum 25 WPM with 90% Accuracy You should demonstrate good written & verbal communication Preferred Experience Previous experience from Outsourcing and possessing good social skills Work Condition Flexibility to work in 24*5 shift environment Flexibility to occasionally extend work hours to meet business needs Flexibility to move across client teams

Great opportunity For Freshers - Customer Support Don't Miss it !! HR SPOC - Subitsha HR Position: Customer Support Associate Category: International Non-voice Process Industry: ITES/BPO We are looking for enthusiastic freshers to Join our team. As a Customer Support Associate, you will interact with customers, resolve queries, and ensure a seamless customer experience. This is a great oppurtunity to build your career in a dynamic and supportive environment. Key Skills: - Good Communication Skills. - Listening & Comprehension. - Good typing Skills is must. Qualification : - OnlyArts & Science UG Graduates from 2019 to 2024 can apply (No arrears) - PG Graduates & BE/B.Tech Graduates are not eligible. Work Schedule & Location: - Shift: Flexible to work in night shift & Rotational Shift - Work Mode : Work From Office - Job Location : Navallur, Chennai - Cab Boundary Limit - One Way Upto 30kms. Direct Walk-in: - Walk - in Time: 10:30 AM - 1PM - Walk - in Date: Monday to Friday Mega Walk-in Drive Location: 5th floor, 4th block, Bayline Infocity, OMR Rajiv Gandhi Salai, Navallur, near to AGS Bus Stop, Chennai, Tamil Nadu 603103. Note: Bring you Resume, Pan card Or Aadhar card (original and Xerox) & Transfer certificate Mandatory (original) Contact Person: HR Recruiter - Subitsha G /8248574072 Interested candidates share your resume to subitsha.ggg@firstsource.com Mention reference name in Subitsha HR top of your resume. Kindly refer your friends as well. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or subitsha.ggg @firstsource.com

In this Role you will be Responsible For : - Read and understand the process documents provided by the customer - Analyze the insurance claims and process as per standard operating procedures - To understand and calculate (COB - Coordination of Benefit) the patients responsibility and perform insurance calculations - Familiarize, navigate multiple client applications and capture the necessary information to process insurance claims Requirements for this role include: - 0 -1 Year of experience in any Healthcare BPO - University degree or equivalent that required 3+ years of formal studies - Candidates with good typing skills with 25 WPM or completed typewriting lower preferred or good to have - 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. - Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business requirements - Ability to communicate (oral/written) effectively in English to exchange information with our client ** 2025 passout are not eligible for this role** If interested please walk - in to the location on below date NTT Data services, 5th Block 4th Floor, DLF IT park, Ramapuram, Chennai Date - 10th June 2025

International Hotels Hiring Customer Service Profile Maximum age is 25 years Freshers - 27-28 K In Hand Experienced - 29-30K In hand 5 days working Rotational shifts/offs Cabs only in night shift

Immediate Hiring: Customer Support (Non-Voice) Location: Mohali Working Days: 5 Days a Week Cabs Available Salary: Upto 30k ctc Looking for candidates with good communication skills. Freshers & experienced both welcome! Required Candidate profile Don't miss the chance to grow your career in a supportive environment! Apply Now / DM for more details 7658043424 Email- hr02skywaysolution@gmail.com

Job Summary: We are looking for a detail-oriented and process-driven individual to join our healthcare backend operations team. The ideal candidate will be responsible for processing and managing healthcare-related data accurately, supporting international clients, and adhering to industry-specific standards and turnaround times. Key Responsibilities: Process medical records, insurance claims, or healthcare data as per client requirements. Ensure accuracy and completeness of information while handling sensitive patient or provider data. Adhere to defined guidelines, compliance standards, and quality benchmarks. Coordinate with internal teams to resolve discrepancies and ensure smooth workflow. Maintain confidentiality and data security as per organizational and regulatory norms. Qualifications & Skills: Minimum qualification: Graduate in any discipline. Average communication skills in English (written and basic verbal). Strong attention to detail and data accuracy. Basic understanding of MS Office (Excel, Word) and computer operations. Ability to work in rotational shifts including night shifts, as per international time zones. Prior experience in healthcare backend or BPO operations is preferred but not mandatory. B.Tech/B.E. and Postgraduate freshers are not eligible for this role. Preferred Attributes: Knowledge of healthcare terminology or prior exposure to US healthcare processes (RCM, medical billing, claims processing, etc.) Ability to work under pressure and deliver consistent output. Good team player with a process-oriented mindset.

Candidate should be proficient in MS office i.e Excel and Google Sheets. Should be familiar with browsing, social media sites and news Ability to meet deadlines Self Motivated and Positive attitude Should be able to perform without supervision

We are hiring for international Back office Profile. any grad with minimum 6 months of exp. can apply, salary upto - 3lpa CTC, 5 days a week working, excellent comms skills required Call/WhatsApp HR Nainy- 9354475254 Perks and benefits Cab Available

PERMANENT WORK FROM HOME 2025 graduate can also apply An Urgent Requirement For graduates and under graduates for Data Entry Sal 10 to 35k take home Required Age 18 to 35 Years Full Time Easy Selection Process Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us.

PERMANENT WORK FROM HOME 2025 graduate can also apply An Urgent Requirement For graduates and under graduates for Data Entry Sal 10 to 35k take home Required Age 18 to 35 Years Full Time Easy Selection Process Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us.

HBR is hiring for Email Support Role (Non Voice) CTC - 20K - 50K Per Month + Benefits Job Location- Gurgaon Walk In Address- Human Before Resource Private Limited. Block F-1 Sector 3 Unit 402 4th Floor Lift 2 Landmark- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Call & Whatsapp:- 9147047908 / 7290845078 / 8882138273 Time 10:30 AM to 3:30 PM Please carry two copies of resume & 1 ID. Contact Person - Abhishek & Majida Perks & Benefits- 5 days working - 2 days off - Rotational offs. 24*7 Shifts Cabs (Graduate/post Graduate- Fresher) (BTech/MTech Candidates are not eligible for this process) Requirements- Good fluency of the English language, both written and spoken Driven to deliver an excellent customer experience through resolutions and adherence to response times Strong E-Mail Writing Skills with focus on Customer Service Solving Customer Queries Via E-Mail chat Job Description - You will use deductive reasoning to make sound business decisions. You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions. You will multi-task in between tools in maintaining client databases, validating order information and verifying payment terms with high attention to detail and sense of urgency Call & Whatsapp:- 9147047908 / 7290845078 / 8882138273

HBR KOLKATA IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL NON VOICE & VOICE PROCESS Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 6296317938, 9147047911 Incase if you are not getting any response than please WhatsApp your cv for further process 9674757948 Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake City Kolkata - 700091 Eligibility: Under Graduates and pst-graduateso can apply. ( Pursuing candidates are not eligible)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements . Call & WhatsApp No: 9147047911, 6296317 938 Incase if you are not getting any response than please WhatsApp your cv for further process 9674757948 Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake City Kolkata - 700091 For more 1000+ Jobs opportunities you can follow our Intagram Page WhatsApp Group & Channel: www.instagram.com/hbrjobs https://chat.whatsapp.com/HSBUMVixr1W8zLPofXpjyu https://whatsapp.com/channel/0029Va7uwmAJ93wSueS1oJ05

Seeking a dedicated female Executive for back office to manage daily office operations. Must have good analytical skills, ,MS office & technical knowledge. MBA will be prefered Salary: 15,000–20,000 Send your updated CV via WhatsApp: 91 9520887537.

All Jobs Senior Product Support Specialist Edit Job Basic info and job description 1 Job info2 Approval 3 Hiring team 4 Hiring stages 5 Application Form 6 Sourcing 7 Automation Job details cannot be changed during or after the approval process. Contact your admin in case you want to do so. Basic information Job PositionSub-Business unit/Business unit Ops Job Category/Function Customer Success Job Type Third Party Contract Job Level/Grade (Optional: For internal use) G9 Hiring Type Backfill This is a remote jobThis job promotes diversity and inclusionJob LocationBengaluruNo. of Openings (For internal use) Mark as confidential Will be visible to hiring team only and will not show up on reports Job Description Generate using AI Role Overview: As a Senior Product Support Specialist , you will be responsible for resolving complex technical queries, addressing product functionality concerns, and coordinating with Software Engineers to deliver effective product support. The role requires multitasking across various communication channels and handling both escalated and non-escalated customer interactions with precision and empathy. Key Responsibilities: Technical Support & Issue Resolution Resolve complex technical/product-related queries and defects. Coordinate with software engineers for timely resolution and root cause analysis. Ensure thorough documentation of each case in the ticketing system. Follow standard operating procedures with a strong focus on quality. Customer Interaction Channels Manage queries through Live Chat, Calls, and Email . Handle multiple interactions simultaneously, ensuring swift and effective resolutions. Customer Engagement & Product Usage Analyze customer behavior, product expectations, and usage trends. Encourage product adoption and increased engagement by highlighting valuable features. Deliver consistent, top-notch experiences by going the extra mile. Escalation & Process Ownership Demonstrate sound judgment in escalating issues when necessary. Contribute to process improvements by challenging inefficiencies and proposing alternatives. Customer Retention Maintain high customer satisfaction and retention by resolving concerns proactively and empathetically. Ideal Candidate Should Have: Excellent troubleshooting and problem-solving skills. Ability to multitask and work efficiently under pressure. Attention to detail and a proactive mindset. Strong communication skills across verbal and written platforms. 6 days/week (Rotational Week Offs) 25 -35K/month (Including Incentives)

WE ARE HIRING FOR TOP NOTCH MNC 5DAYS WORKING BOTH SIDE CAB ROTATIONAL SHIFT SALARY UP TO 27K INHAND UG/GRAD WITH 6 MONTH EXPERIENCE REQUIRED CONTACT 9971235034 KAPIL HR

Key Responsibilities: -Verbal communication/ articulate/ polished: strong oral and written communication skills must be able to communicate with clients through calls and emails. -Flexible to work in night shifts. (24*7 timings) -Work ethic: Accountability/ownership -Quick learner and ability to deal with change management and adapt quickly. -Strong reporting skills using MS office applications ( Word, Excel, & PowerPoint ) -Should be flexible in shifts & Ability to prioritize and work on multiple tasks. -Experience operating in collaborative team environment Experience and Qualifications: -Under Graduates will be considered(Minimum qualification is higher secondary )

WE ARE HIRING FOR TOP NOTCH MNC 5 DAYS WORKING BOTH SIDE CAB ROTATIONAL SHIFT SALARY FOR FRESHER 22K INHAND FOR EXPERIENCE 27K INHAND LOCATION NOIDA GRADE FRESHER ANUG MIN 6 MONTH EXPERINCE REQUIRED CONTACT 9971235034 KAPIL HR

looking for detail-oriented and organized candidates for Banking Assistant to join their team. The role involves updating accurate data in databases, spreadsheets, and systems as required.

Enter, maintain & organize data in a computer Handle day to day office activities Answer phone calls and manage emails