867 Backend Operations Jobs - Page 8

We looking for Senior Executive - offline operation. Experience in handling B2B agents. To support all offline queries received through agency partners worldwide. Maintaining positive relationship with suppliers & agents. Required Candidate profile 6+ Years exp Location- Andheri 6 day working Interested candidates kindly contact 7400855477, rdubey@gmail.com

Achieving business targets as laid down by acquiring new client relationships and maintaining them. Graduate in any discipline Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along with disbursement Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements Execute sales promotion activities to build customer interest in the TCFSL brand Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels Ensure compliance to all Audit / RBI regulations. Location : Mumbai,New Delhi,Pune,Bangalore,Hyderabad,Chennai

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location : Mumbai,New Delhi,Pune,Bangalore,Hyderabad,Chennai

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location: M umbai,New Delhi,Pune,Bangalore,Hyderabad,Chennai

Note - Only Immediate joiners are considered. Essential Duties and Responsoblities : Research and updates: Research prescribed documents and updated data in the relevant databases to provide valuable insights to clients or internal stakeholders. Client Engagement: Build and maintain strong relationships with clients by effectively communicating financial insights, addressing their concerns, and meeting their reporting requirements. Data Accuracy and Integrity: Ensure the accuracy and integrity of financial data, including reconciliations and data validation. Compliance and Regulatory Adherence: Ensure compliance with relevant financial regulations and industry standards, particularly in the financial industry where compliance is crucial. Risk Management: Identify and assess financial risks, developing strategies to mitigate them. Process Improvement: Continuously review and improve financial processes, including the implementation of best practices and automation. Quality Assurance: Maintain high-quality standards in financial analysis and reporting, following quality control protocols. Client Satisfaction: Measure and track client satisfaction with the financial services provided and take corrective actions as necessary. — Timeliness: Ensure that financial reports and analyses are delivered on time, meeting client or internal deadlines. — Team Collaboration: Work collaboratively with cross-functional teams, including other analysts, operations, and technology teams to achieve common goals. — Continuous Learning: Keep up to date with financial industry trends, regulatory changes, and best practices. — Data Security and Confidentiality: Ensure the security and confidentiality of sensitive financial data. — Documentation and Reporting: Maintain comprehensive documentation of financial processes, transactions, and analyses. Qualifications: Atleast 1 year of relevant work experience . — Familiar with Microsoft Office. — Should have sound knowledge of accounting and general financial concepts. — Competent written and oral English language communication, ability to communicate in various formats: E-mail, Chat, Calls, and face-to-face communication. — Must be comfortable working with numbers and statistics. This includes statistical analysis, data interpretation, and quantitative modeling. Perks & Benefits - 5 Day Working, Weekends are off - Both side cab facility - Company Meals - Group Medical Insurance - Leave Encashment Options

If you excel at providing a well-rounded customer experience, are a highly-motivated customer service professional, a fast worker, and a great team player, you might be just the person were looking for! Entratas Insurance department is seeking an Agency Support Representative to join our Insurance team! You will provide data verification to Entratas clients, provide basic written support to policyholders, and assist with other non-customer-facing tasks. . Responsibilities will include Answering emails from existing and prospective policy holders, providing world class customer service. Maintain regular and punctual attendance and shift adherence Maintain accuracy of paperwork in regards to existing policies (updating notes and other transactional records) and assist with billing procedures Verifying Insurance Coverage from 3rd party providers Providing feedback to members of management to better the product offerings Minimum Qualifications 6+ months customer service experience Excellent customer service mentality Above-average interpersonal skills Above average mastery of the English language (written and spoken) Basic Computer skills Self-motivated with desire to succeed and grow Ability to manage your workload autonomously or with team collaboration

Responsibilities: * Ensure compliance with regulatory standards * Collaborate with cross-functional teams on process improvements * Manage backend operations using Excel skills * Oversee data analysis and reporting

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

To ensure the achievement of disbursement targets of retail loan product with minimum delinquency. Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along with disbursement Sanction ratio target achievement Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements Execute sales promotion activities to build customer interest in the TCFSL brand Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels Provide training to staff members and vendors so as to develop a strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market. Ensure compliance to all Audit / RBI regulations. Qualification :- Graduate in any discipline Location - mumbai,delhi,pune,bangalore,hyderabad,chennai

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location - Mumbai,Delhi / NCR,Pune,Bangalore,Hyderabad,Chennai

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

To ensure the achievement of disbursement targets of retail loan product with minimum delinquency. Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along with disbursement Sanction ratio target achievement Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements Execute sales promotion activities to build customer interest in the TCFSL brand Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels Provide training to staff members and vendors so as to develop a strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market. Ensure compliance to all Audit / RBI regulations. Exp (in yrs) :- 0-3 yrs Qualification :- Graduate in any discipline.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location - mumbai,delhi,pune,bangalore,hyderabad,chennai

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Sr. Executive Incidents Management System Centre Handling inbound and outbound calls that include calls for Preventive maintenance, ATM updates / custodians/ Vendors and other calls from FLM/ SLM Support Co- ordination with different departments (Field/ UPS/ CRA/ OEM vendors) Handling the escalation from Internal/ External sources and maintain a healthy relationship with all the stakeholders Providing online technical support to field engineers and Electrician FLM and SLM Follow up & Alert handling/ Escalation handling Incident Management & Logging of Complaints Ensuring minimum ATM downtime associated with ATM Hardware / Network / Power Responsibilities: Monitoring of ATMs as well as Coordinating with ATM officers for FLM, SLM Maintain the track for high priority issues, Co- ordinate with local Coordinators, area managers and Vendors for resolution Authenticate the dependency for down time of ATMs and work closely to make ATM operational on priority Escalate high TAT calls to internal/external stakeholders Handle interactions on phone as well as on mail within stipulated period Desired Attributes: Energetic, excellent communication skills, Team spirit, Team Player, Problem solving approach Experience and Education Background: 1-3 years preferably from ATM Industry Any Undergraduate OR Graduate with Good Communication Skills Open to work in Rotational Shifts (Day / Night)

Sr. Executive Incidents Management System Centre Handling inbound and outbound calls that include calls for Preventive maintenance, ATM updates / custodians/ Vendors and other calls from FLM/ SLM Support Co- ordination with different departments (Field/ UPS/ CRA/ OEM vendors) Handling the escalation from Internal/ External sources and maintain a healthy relationship with all the stakeholders Providing online technical support to field engineers and Electrician FLM and SLM Follow up & Alert handling/ Escalation handling Incident Management & Logging of Complaints Ensuring minimum ATM downtime associated with ATM Hardware / Network / Power Responsibilities: Monitoring of ATMs as well as Coordinating with ATM officers for FLM, SLM Maintain the track for high priority issues, Co- ordinate with local Coordinators, area managers and Vendors for resolution Authenticate the dependency for down time of ATMs and work closely to make ATM operational on priority Escalate high TAT calls to internal/external stakeholders Handle interactions on phone as well as on mail within stipulated period Desired Attributes: Energetic, excellent communication skills, Team spirit, Team Player, Problem solving approach Experience and Education Background: 1-3 years preferably from ATM Industry Any Undergraduate OR Graduate with Good Communication Skills Open to work in Rotational Shifts (Day / Night)

Hiring for KYC for Gurugram Location 5 days Working Grad /UG both can apply 1 year Experience required in KYC ONBOARDING Salary upto 5lac (hike on last) Rotational shifts / Offs Cabs/ Travel Allowances HR Guneet kaur 8826891660

Key Objective of the Job: To ensure the effective management and supervision of credit operations across branches, including conducting due diligence on funding proposals, implementing credit policies, maintaining portfolio quality, providing training, managing a team, and staying updated on market trends to inform underwriting decisions. Additionally, the role involves regular audits, addressing audit queries, and fostering coordination with other financial institutions. Key Deliverables: Timely due diligence of the funding proposals of the branches Ensuring the Credit policy implementations Managing and supervising FI agency/ valuation agency operations Ensuring quality portfolio of the branches within the set parameters Conducting training for FI/Channels and cross verticals at regular intervals Visiting Channels/ Branches and customers at regular intervals Handling a team of Credit Managers and associates Providing market feedback through fieldd visits and networking with Credit counterparts of competition Providing inputs for localized schemes based on market dynamics and delinquency studies Audit of files and Process and taking corrective measures Complying to audit Queries Keep track on performance of self and drive the team to enable positive results on KPIs Communicate & Maintain co-ordination with other financers to stay updated on financing traits, market understanding, customer feedback, new schemes launch which helps in underwriting Education Qualification: MBA/CA/ICWA/CS/M.com/B.com (Hons) Specialized job competencies: Functional Competencies Credit Analysis Analytical & Accuracy Skill Understanding of Lending Procedures Credit Risk Assessment Behavioral Competencies Execution Excellence Customer Centricity Fostering Synerygy People Leadership Strategic Orientation Hiring Parameters: Should have Direct or CFT experience in Credit/Operations/Sales/Collections Should have knowledge of local market Good Communication & Negotiation Skill will be added advantage Ability to work under pressure Should have problem Solving Skill Location: mumbai,delhi,pune,bangalore,hyderabad,chennai

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location: mumbai,delhi,pune,bangalore,hyderabad,chennai

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location: mumbai,delhi,pune,bangalore,hyderabad,chennai

1. Candidates have to do all type of official work. 2. Good knowledge of Excel, Advance Excel, Tally. 3. Making MIS daily working report. 4. Handle all type of backend work. 5. Discuss with customers, take payment follow up. Required Candidate profile 1. All graduate, Undergraduate preferred, should have good computer knowledge of Tally , MS Office, Word, Excel, Advance Excel 2. Good Communication skills Preferred.