867 Backend Operations Jobs - Page 4

Backend Support Executive (Client Support Internal Operations) Responsibilities: Support internal teams by managing backend tasks based on client requirements and requests. Work closely with the Onboarding / Client Success team to understand the deliverables expected by the client. Coordinate with technical teams or relevant departments to ensure tasks are completed as per the defined scope and timelines. Maintain and update internal trackers, task management systems, and reports related to client projects. Review data and documents shared by clients and ensure accurate processing or uploading. Perform quality checks on completed backend tasks to ensure error-free execution. Proactively escalate delays, dependencies, or issues to relevant stakeholders. Provide regular updates to the internal team about the progress of assigned backend work. Document standard operating procedures and key learnings for repeatable backend processes. Contribute to process improvement initiatives by identifying recurring patterns or challenges. Key Skills/Activities: 0 1 years of experience in backend operations, client support, or a similar role. Familiar with tools such as Canva, Excel, HTML, SQL, Google Sheets, and Photoshop. Strong multitasking skills with the ability to manage multiple priorities under tight deadlines. Excellent attention to detail and time management abilities. Understanding of SaaS-based platforms and their client-facing functionalities. Ability to comprehend client requirements, identify gaps, and deliver effective solutions. Strong communication skills with a proven ability to coordinate across internal teams. Proactive in providing timely updates and aligning with cross-functional stakeholders. Quick learner with the ability to adapt to new systems, tools, and operational processes. Expectations: Work in a fast-paced, collaborative environment that encourages continuous learning and problem-solving. Requires regular coordination and communication with cross-functional internal teams to ensure seamless execution. May involve occasional extended hours based on client priorities and project deadlines. INR 2.4 LPA - INR 3.0 LPA

Role & responsibilities Requirements Associate (US HR Operations) Work Experience- Grad Fresher to 3 years of experience: Maintains quality service by enforcing quality standards, analyzing and resolving client's problems, and recommending system improvements. Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes. Develops, coordinates, and enforces systems, policies, procedures, and productivity standards. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results. Adhere compliance and generate control reports. Generate statutory reporting per country requirement. Audit Management - Active participation in internal/external audits. Escalation management. Generating scheduled/ ad-hoc reports. Relevant Experience: Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Thorough knowledge of employment-related laws and regulations. Proficient with Microsoft Office Suite or related software. Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems. Category Back office/Data Handling or Data Management Working Conditions: Fixed evening shift (5 days working). Saturdays and Sundays are fixed off Education Skills: Any graduate: BA/B.Com/B.Sc(Non-Technical), MA, M.Com, MBA (Part time), PGDM. All 6 semester original mark sheets in hard copy are mandator Work Location: Airoli. Note: Mandatory to carry hardcopy of CV.

Responsibilities: * Manage back office operations with excellence * Ensure timely data processing and analysis * Coordinate cross-functional teams effectively * Maintain accurate records using Excel Office cab/shuttle Annual bonus

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location - Mumbai,Delhi,Pune,Bangalore,Hyderabad,Chennai

Role:- Back Office Executive Location: Kalyani Nagar, Pune, Maharashtra 411014. Job Details: Position: Back Office Executive Job Type: Full-time (On-site) Client: Poonawalla Project: LAP (Loan Against Property) Back Office Eligibility Criteria: Education: B.Com / M.Com / BBA / MBA Graduates only Experience: Fresher or experienced with knowledge in banking, financial processes, or prior work in a CA firm Gender Preference: Male candidates only Shift Timings: 2:00 PM 11:00 PM 3:00 PM 12:00 AM 4:00 PM 1:00 AM (Candidates must be open to rotational evening/night shifts.) Salary Package: CTC: 16,697 In-hand: 14,102 After Incentive/Travel/Misc (AITM): 15,200 Key Responsibilities: Handle backend operations related to financial documentation and data entry Process and verify financial data for the LAP (Loan Against Property) vertical Coordinate with internal teams to ensure smooth back-office workflow Maintain confidentiality and accuracy in handling customer data Required Skills: Strong understanding of banking or financial processes Good knowledge of documentation and compliance Basic proficiency in MS Office (Excel, Word) Attention to detail and time management Interview Address: Kalyani Nagar, Pune, Maharashtra – 411014 To schedule your interview Contact on Contact Person: HR Dhanshree :- 9765799435

We are hiring candidates for one of our client based out of Jaipur. Candidate Should have Min experinece of 6 months in BPO Back office, seller support, Content Moderation, catelog Management, trust and safety and Pricing. intersted candidate can share their cv to hr@suciglobal.com.

To ensure the achievement of disbursement targets of retail loan product with minimum delinquency. Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along with disbursement Sanction ratio target achievement Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements Execute sales promotion activities to build customer interest in the TCFSL brand Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels Provide training to staff members and vendors so as to develop a strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market. Ensure compliance to all Audit / RBI regulations. Exp (in yrs) :- 0-3 yrs Qualification :- Graduate in any discipline

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Key Responsibilities: Assist with invoicing, billing, and basic financial recordkeeping to maintain accurate financial documentation. Support sales order processing, manage customer databases, and track inventory levels to ensure smooth sales operations. Handle general administrative tasks, including managing emails, scheduling meetings, and maintaining office supplies to facilitate daily operations. Maintain records of staff attendance, leaves, and expenses, and provide consolidated reports to management. Provide ad hoc assistance to the team as needed to support various projects and initiatives. Qualifications: Basic accounting knowledge and proficiency in office software (Excel; familiarity with Tally is an added advantage). Strong communication, organizational, and multitasking skills to effectively manage various responsibilities. Attention to detail and a proactive attitude to ensure accuracy and efficiency in all tasks. Ability to work collaboratively in a team environment and adapt to changing priorities. Key Skills : Back Office Backend Operation

Minimum 1 Year Experience in Operation Work for General Insurance Products Required Candidate profile Any Graduate Mini 1 Year Experience

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location - Mumbai,Delhi / NCR ,Pune,Bangalore,Hyderabad,Chennai

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location - mumbai,delhi,pune,bangalore,hyderabad,chennai

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location: mumbai,delhi,pune,bangalore,hyderabad,chennai

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location: mumbai,delhi,pune,bangalore,hyderabad,chennai

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location: mumbai,delhi,pune,bangalore,hyderabad,chennai

To ensure the achievement of disbursement targets of retail loan product with minimum delinquency. Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along with disbursement Sanction ratio target achievement Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements Execute sales promotion activities to build customer interest in the TCFSL brand Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels Provide training to staff members and vendors so as to develop a strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market. Ensure compliance to all Audit / RBI regulations. Location: mumbai,delhi,pune,bangalore,hyderabad,chennai Qualification :- Graduate in any discipline

Associate (Process: Backend US HRO) Work Experience 06 - 36 Months Summary Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner. Document all pertinent end user identification information, including name, epartment, contact information and nature of problem or issue. Identify and learn appropriate product details to facilitate better client interaction and troubleshooting. Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions. Follow standard processes and procedures to resolve all client queries. Resolve client queries as per the SLAs defined in the contract. Maintain ogs and records of all customer queries as per the standard procedures and guidelines. Experience 6 - 36 Month / Basic MS Excel Category Back office/Data handling or data management Working Conditions Fixed evening shift (5 days working). Saturdays and Sundays are fixed off. Both Side Cab Service Agreement Applicable for 1 year (Mandatory) Education Skills Any graduate - BA/B.Com/B.Sc (non-technical), MA, M.Com, (0nly part time MBA, PGDM) and B.TECH and MBA fresher not Applicable Work Location Gurgaon