457 Backend Operations Jobs - Page 19

Join Our Exciting Walk-In Drive: Unlock Your Future & Kick Start Your Career! Job description Job Title - Associate, SDU, India Qualification - Bachelor Degree Experience - 0-3 years Time: 8:30 AM - 12:00 PM Days: Monday to Friday ReSourcePro Operational Solutions Private Limited About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. Over 6,000+ ReSource Pro employees provide dedicated support to more than 400+ insurance organizations, consistently achieving a 97% client retention rate for over a decade. We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability. ReSource Pro Global Achievements: ISG Provider Lens Insurance BPO Services and Platform Solutions 2020 ReSource Pro is placed as High in Product Challenger. EVEREST PEAK Matrix P&C Insurance BPS Peak Matrix Assessment 2021 ReSource Pro is identified as a strong Market Impact in the list of Major Contenders. What Youll Do: 1. Processes routine insurance tasks and activities for clients with minimal supervision. Responsible for meeting quality, quantity, and timeliness deadlines. 2. Operates client system and processes routine insurance tasks and activities for clients with minimal supervision. Follows established procedures and meets quality, quantity, and timeliness standards and information security requirements. 3. Interacts with co-workers and supervisors to meet client needs in a timely manner. Works effectively as a member of the team. 4. Uses email to communicate with clients and responds promptly to client requests. Composes emails that are clear, polite, and well-organized. 5. Reports problems promptly to supervisor and takes initiative to find solutions. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs What You'll Bring: Communicates effectively Assists in training others effectively Builds good team relationship Demonstrates functional excellence Customer centric Ability to independently operate a variety of client systems and performs a range of insurance processing tasks. Ability to manage the Proof of Concept (POC) period effectively to on board new clients. Interact with client via email or phone regularly to provide status updates, troubleshoot issues, learn new workflows and systems, and promote additional services. Ability to analyze documents and follow complex rules. Ability to stay focused for an extended period of time. Ability to use own initiative for problem solving Customer centric and end-customer focused. What's in it For Me? (+Benefits) Monetary: Salary Range from INR 2.8 LPA INR 3.5 LPA Team budget for team outing/get together Shift allowances up to INR 7700 Performance based incentives up to INR 3000 Overtime pay Employee Referral Bonus Medical insurance covered up to INR 5 Lakh Accidental insurance covered up to INR 10 Lakh Recognition and Development: Performance based promotions Quarterly Rewards and Recognition Training and Professional Development Workshops Other Benefits: Casual dress code Open floor set up (no cabins) Music allowed on the floor and WIFI access Transportation Facilities within 25kms from the workplace Emergency medical services Maternity, Paternity and Child Adoption leaves Annual Corporate gift Interview Process: Round 1: Criteria Corp Day 1 (30 minutes) (Universal Cognitive Aptitude Test and Employee Personality Test) Round 2: Procedure Writing Assessment Day 1 (4.5 hours) (Create a Procedure document as per the training provided) Round 3: Quality First Assessment 6 days (Basic document validation and correct entry of information without making any errors) Offer Letter Shift Timings: Real Time Shift: The Real Time Shift operates from 5:30PM to 7:30AM. Regular Time Shift : The Regular Time Shift operates from 7:00AM to 5:30PM. Mid Shift : The Mid Shift operates from 12:00PM to 10:00PM. The office duration within the shift would be 9 hours (including 1 hour of break). Note: Shifts are fixed with Saturdays and Sundays off. Employee Value Proposition: Join Work with the best in class profession and know what they do Learn Learning is a lifelong process and you will have ample opportunities to develop Advance Real time promotions on business needs. Earn Our total reward strategy is much more than the base salary Location: 2nd, 3rd, 7th, 8th and 9th floor, Hub 4, Karle Town Center (SEZ) Kempapura Main Road, Nagavara, Bengaluru, 560045, India, Uday_kumar@resourcepro.in, 8088419768

Roles and Responsibilities: Provide effective leadership and direction to sales teams in the North, East, Central, West/MH and South zones. Set clear expectations and goals for each team and zone, ensuring alignment with overall organizational objectives. Facilitate the on boarding process for new sales team members, ensuring a smooth integration into the team. Manage the transition of sales team members from training to fieldwork, ensuring a seamless and effective process. Regularly monitor and analyze sales metrics to identify areas for improvement and track overall team performance. Oversee Management Information System (MIS) and data management processes, ensuring accuracy and completeness. Develop and maintain a comprehensive sales review dashboard to provide real-time insights into sales performance. Address and resolve queries related to Lead square, ensuring optimal utilization of the system. Manage and process approval emails, ensuring timely approvals for relevant sales activities. Additional Qualification and Skills: Roles in this field require a bachelor's degree. Strong communication, interpersonal, and negotiation skills are crucial. Problem-solving, adaptability, and time management are essential for addressing concerns and meeting deadlines. A customer-focused approach, proficiency in technology, and the ability to collaborate with internal teams contribute to long-term relationships. Sales and marketing knowledge, along with a positive attitude and commitment to continuous learning, further enhance success in these positions.

Join Our Exciting Walk-In Drive: Unlock Your Future & Kick Start Your Career! Job description Job Title - Associate, SDU, India Qualification - Bachelor Degree Experience - 0-3 years Time: 8:30 AM - 12:00 PM Days: Monday to Friday ReSourcePro Operational Solutions Private Limited About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. Over 6,000+ ReSource Pro employees provide dedicated support to more than 400+ insurance organizations, consistently achieving a 97% client retention rate for over a decade. We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability. ReSource Pro Global Achievements: ISG Provider Lens Insurance BPO Services and Platform Solutions 2020 ReSource Pro is placed as High in Product Challenger. EVEREST PEAK Matrix P&C Insurance BPS Peak Matrix Assessment 2021 ReSource Pro is identified as a strong Market Impact in the list of Major Contenders. What Youll Do: 1. Processes routine insurance tasks and activities for clients with minimal supervision. Responsible for meeting quality, quantity, and timeliness deadlines. 2. Operates client system and processes routine insurance tasks and activities for clients with minimal supervision. Follows established procedures and meets quality, quantity, and timeliness standards and information security requirements. 3. Interacts with co-workers and supervisors to meet client needs in a timely manner. Works effectively as a member of the team. 4. Uses email to communicate with clients and responds promptly to client requests. Composes emails that are clear, polite, and well-organized. 5. Reports problems promptly to supervisor and takes initiative to find solutions. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs What You'll Bring: Communicates effectively Assists in training others effectively Builds good team relationship Demonstrates functional excellence Customer centric Ability to independently operate a variety of client systems and performs a range of insurance processing tasks. Ability to manage the Proof of Concept (POC) period effectively to on board new clients. Interact with client via email or phone regularly to provide status updates, troubleshoot issues, learn new workflows and systems, and promote additional services. Ability to analyze documents and follow complex rules. Ability to stay focused for an extended period of time. Ability to use own initiative for problem solving Customer centric and end-customer focused. What's in it For Me? (+Benefits) Monetary: Salary Range from INR 2.8 LPA INR 3.5 LPA Team budget for team outing/get together Shift allowances up to INR 7700 Performance based incentives up to INR 3000 Overtime pay Employee Referral Bonus Medical insurance covered up to INR 5 Lakh Accidental insurance covered up to INR 10 Lakh Recognition and Development: Performance based promotions Quarterly Rewards and Recognition Training and Professional Development Workshops Other Benefits: Casual dress code Open floor set up (no cabins) Music allowed on the floor and WIFI access Transportation Facilities within 25kms from the workplace Emergency medical services Maternity, Paternity and Child Adoption leaves Annual Corporate gift Interview Process: Round 1: Criteria Corp Day 1 (30 minutes) (Universal Cognitive Aptitude Test and Employee Personality Test) Round 2: Procedure Writing Assessment Day 1 (4.5 hours) (Create a Procedure document as per the training provided) Round 3: Quality First Assessment 6 days (Basic document validation and correct entry of information without making any errors) Offer Letter Shift Timings: Real Time Shift: The Real Time Shift operates from 5:30PM to 7:30AM. Regular Time Shift : The Regular Time Shift operates from 7:00AM to 5:30PM. Mid Shift : The Mid Shift operates from 12:00PM to 10:00PM. The office duration within the shift would be 9 hours (including 1 hour of break). Note: Shifts are fixed with Saturdays and Sundays off. Employee Value Proposition: Join Work with the best in class profession and know what they do Learn Learning is a lifelong process and you will have ample opportunities to develop Advance Real time promotions on business needs. Earn Our total reward strategy is much more than the base salary Location: 2nd, 3rd, 7th, 8th and 9th floor, Hub 4, Karle Town Center (SEZ) Kempapura Main Road, Nagavara, Bengaluru, 560045, India

We are hiring a Female Back Office Assistant to handle administrative duties like data entry, record maintenance, and internal coordination. Responsibilities include preparing reports, managing files, supporting departments with backend task Required Candidate profile Candidates should be detail-oriented, proficient in MS Office, and capable of multitasking. Good communication and organizational skills are a must.Prior experience in admin/support roles is preferred

Role: 1. Manage India mart leads. 2. Making Quotations 3. Follow ups from the clients 4. Reply by email and whats app. 5. Maintain client requirements in Excel

Hiring for Back office Executives Freshers with BE/BTECH/BSC/POST GRADUATES are not eligible 1 year Back office experince or any experince in BPO can apply UK Rotational shifts and offs Work from Office Salary 19k take home to 22 k take home Work location Bangalore Need good communication skills Interview Rounds HR, Assessment and Operations round Interested candidates can reach out to HR BHANUMATHI Contact number - 8660537090

Job Title: Customer Support Executive – Back End Process Company: Teleperformance Location: Malad, Mumbai Employment Type: Full-Time Job Description: Teleperformance is hiring candidates for a non-voice back-end process in the hospitality and property listing domain. This role is ideal for individuals with strong written communication skills who are comfortable working in a back-office environment. Roles and Responsibilities: Handle support tasks related to property listings and guest/host reviews. Verify listing details and ensure compliance with quality standards. Review and validate customer feedback and ratings. Provide accurate and professional written communication. Coordinate with internal teams for resolution of complex queries. Maintain data accuracy and follow company protocols. Requirements: HSC or Graduate (any stream). Good English writing and comprehension skills. Basic computer skills with decent typing speed. BPO experience preferred, but freshers with good skills are welcome. Willingness to work in rotational shifts. Shift Details: 24/7 Rotational Shifts (including Night Shifts) 2 day's Rotational Week Offs (5 days working) Salary & Note: Maximum Salary: 20,000 (CTC) Only candidates comfortable with the offered salary should apply. Details to reach out HR Team E-mail :-sohail.sayyed@teleperformancedibs.com Contact :- 7021952360