867 Backend Operations Jobs - Page 16

We are seeking a detail-oriented Data Entry Executive to manage and input data accurately. Responsibilities include maintaining databases, verifying information, and generating reports.

Fresher's willing to work in US Shift (night shift) may apply !!! Role & responsibilities Receives documents from both electronic and hard copy form for processing. Sorts, images, documents, files, and archives by form type. Identifies documents and their purpose, creating a database of information. Classifies documents based on contract requirements. • Captures information based on client requirements. Verifies data from automated data extraction tools. Ensures transmission of processed data to appropriate next level. Requirement Excellent communication skills and Interpersonal skill. Only Fresher's willing to work in US Shift (night shift) may apply. Non Technical Graduate and post graduate fresher's are eligible. Flexible and eager to learn Perks and Benefits Cab facility. Monthly meal vouchers. 5 days working a week. Interested candidates can share their resume at Sakshi.srivastava@conduent.com with below details : Total Experience- Open to work in night shifts- Yes/No Notice Period- Current Location- Current CTC- Expected CTC- Kindly mention Fresher and your name in subject line

BGV Company is looking for Freshers - backend operations executive, good in computers, Excel, and Fluent in English. Immediate joiners for Gurgaon location. Preferred language : Hindi, English. Location- Gurgaon /Jaipur

Hello Candidates, Join our team at Tech Mahindra!! We are hiring for Customer Support Associate for a Backend Process(EMAIL SUPPORT) . Roles and Responsibilities: Assist in banking processes, including back office support for financial transactions. Strong understanding of Banking Processes and Back Office Support. Ability to work independently with minimal supervision while maintaining high levels of accuracy. Eligibility: Male candidates only. Excellent English communication skills is required. Only Graduates can apply. Experienced candidates can apply. 5 days working with rotational shifts and off. Immediate joiners are required. Interested ones can contact HR Shreya- 9897146778 or can directly come for an walk-in interview at below mentioned address and mention " HR Shreya " on top of your resume. Address- A8 Knowledge Boulevard, 1st floor Tech Mahindra, Noida Sector 62, Beside IMS College. Nearest metro station - Noida Electronic City Interview Time - 10AM to 3PM(Monday to Saturday) Carry below list of documents while coming for interview. Hard copy of resume E-Aadhar card & Pan card All education documents All experience letters

Role - Process Executive - Non Voice Process An Executive in the Data stream is responsible for transcribing information from a variety of sources into a standardized database system according to pre-defined rules. S/he has to ensure that all rules are followed in cleansing the data and the data is transferred accurately. When required, s/he will undergo supplemental or developmental training required on skills or processes. Although an individual contributor, s/he will be instrumental in ensuring harmonious working of the team. ESSENTIAL QUALIFICATION: Freshers who are ready to join immediately Graduate with mandatory documents like provisional or degree certificate Flexible to work in night shift timings and work from office Excellent Communication skills in English, both verbal and written Knowledge of basic Insurance and insurance related concepts ESSENTIAL SKILLS/PERSONALITY TRAITS: Resources executing day to day activities of the engagement Strong analytical, logical and data management skills preferred Service Excellence orientation MS Office Skills Basic keyboarding skills and computer skills of data entry Personal effectiveness skills Prioritizes and tracks own activities Follows documented processes Documentation of own work on a daily basis Interpersonal skills Keeps own work aligned with teams requirements OPERATIONAL RESPONSIBILITY: Read shift preparatory notes, with specific reference to any process changes Timely Downloading of data files Check of data in files for correctness Enter data from files / images into the database system Rework data found to be inaccurate (either self check or other QC check) Record data relating to production statistics, end-user related notes, etc as appropriate Record attendance and time-sheet related data Compliant to Organizational Policy Validate own employment related records and update as necessary Undergo skill / process related training as required

Strong proficiency with CRM systems (Zoho preferred) and production workflows. Excellent organisational skills with the ability to manage multiple tasks under tight deadlines. Required Candidate profile Strong communication skills, both written and verbal, with the ability to collaborate effectively with internal teams and external clients.

JOB DESCRIPTION JOB TITLE DEPARTMENT Sales IMMEDIATE SUPERVISOR: LOCATION Gurugram SUPERVISOR NAME: Executive Scheduling Manager - Scheduling MAIN OBJECTIVE OF THE POSITION JOB FUNCTIONS 1.- Sales Operation Management - Execute onscreen/offscreen weekly ad schedules. Movie and Client Data Management 2.- Data and Reporting - Generation of Logs. Competition Tracking Reports. Weekly Budgets and Estimates Analysis 3.- Techninal Tools Management - system administration - connectivity solutions - IT coordination across cinema network 4.- Creative and Design Support - Design promotional materials, presentation templates and visual content for client proposals 5.- Supporting team in monthly billing and invoicing 6.- Client Relations and Follow up 7.- Coordination with IT, Finance and other departments. BUDGET 1.- Theres no interaction with any issues relating to budget. 2.- Provides or arranges information to be used in budgeting. x JOB DIMENSIONS 1.- Good and effective communication skills 2.- Efficient information exchange and clear. 3.- Collaborative and cross departmental problem-solving. 4.- Negotiation and influencing others. 5.- High-level messages to change the direction of a company or group of companies. 6.- Creative brief interpretation and execution

Responsibilities: Manage back office operations: data entry, record keeping, reporting Coordinate sales activities: lead generation, follow-up calls Provide administrative support: scheduling, communication with teams Sales incentives Annual bonus Provident fund

Minimum Requirements : Advanced MS Excel (VLOOKUP, Pivot Tables, Macros, Conditional Formatting, Data Validation). Experience with CRM tools (preferred: Salesforce, Zoho, HubSpot, Freshworks, etc.) Knowledge of consumer trends & trade practices. Data analysis and reporting. Attention to detail and high accuracy in data handling. Strong organizational and time-management skills. Good communication and team coordination skills. Key Responsibilities: Maintain, update, and clean customer data using Excel spreadsheets and other tools. Preparation of Monthly/Annual Collection plan, Overseeing the preparation of weekly MIS reports and ensuring streamlined cash-flow. Create and manage reports, dashboards, and trackers to monitor CRM KPIs and customer engagement metrics. Perform data validation, duplication checks, and segmentation to ensure data accuracy. Coordinate with the marketing, sales, and customer support teams to provide backend support for campaigns and customer lifecycle management. Analyse data trends and provide actionable insights to improve CRM strategies. Assist in setting up workflows, automations, and triggers in CRM tools (e.g., Salesforce, Zoho, HubSpot). Maintain proper documentation and SOPs for data management processes. Support UAT and implementation of new CRM features or integrations as required. Handle bulk data uploads, exports, and backups regularly.

Responsible for coordinating communication across branches PAN India, managing documentation, maintaining data accuracy,Working on GEM portal, and ensuring smooth process flow across different operations.

Responsibilities: * Manage backend operations with efficiency * Ensure accurate data entry into Google Sheets * Collaborate on dashboard creation using Google Tools * Maintain high standards of organizational excellence Sports for women Accessible workspace Free meal Cafeteria Travel allowance House rent allowance Accidental insurance Performance bonus Joining bonus Provident fund

Role - Senior Process Executive - P&C Insurance An Executive in the Data stream is responsible for transcribing information from a variety of sources into a standardized database system according to pre-defined rules. S/he has to ensure that all rules are followed in cleansing the data and the data is transferred accurately. When required, s/he will undergo supplemental or developmental training required on skills or processes. Although an individual contributor, s/he will be instrumental in ensuring harmonious working of the team. ESSENTIAL QUALIFICATION: Graduate with 1.5 year - 5 years of overall processing experience preferably in P&C insurance Flexible to work in night shift timings Excellent Communication skills in English, both verbal and written Min 1 year of Mandatory work exp - P&C Commercial Insurance preferably in Underwriting/ Policy Servicing/Claims/ Renewals Candidates who are Immediate joiners or with Notice Period of 30days are only preferred Candidates from in and around Chennai location are only preferred ESSENTIAL SKILLS/PERSONALITY TRAITS: Resources executing day to day activities of the engagement Prior experience of Back office, data management Strong analytical, logical and data management skills preferred Service Excellence orientation MS Office Skills Basic keyboarding skills and computer skills of data entry Personal effectiveness skills Prioritizes and tracks own activities Follows documented processes Documentation of own work on a daily basis Interpersonal skills Keeps own work aligned with teams requirements OPERATIONAL RESPONSIBILITY: Read shift preparatory notes, with specific reference to any process changes Timely Downloading of data files Check of data in files for correctness Enter data from files / images into the database system Rework data found to be inaccurate (either self check or other QC check) Record data relating to production statistics, end-user related notes, etc as appropriate Record attendance and time-sheet related data Compliant to Organizational Policy Validate own employment related records and update as necessary Undergo skill / process related training as required

Responsibilities: * Ensure compliance with regulatory requirements * Process investment transactions accurately and efficiently * Maintain customer records and communicate updates * Manage mutual fund back office operations Accessible workspace Job/soft skill training

Greetings from ReSource Pro! Job Title: Analyst, Service Delivey Working Experience: 2 - 5 years Department: US Property and Casualty (P&C) Insurance Minimum Qualifications: Any Graduation Purpose of the Position: Join our dynamic team at ReSource Pro India and elevate your career in the US Property and Casualty (P&C) Insurance sector. We are seeking passionate professionals to contribute to our innovative and forward-thinking environment. Key Responsibilities: Insurance Expertise: Mastery in Rating/Online Rating, Quoting, Submissions, and Endorsement tasks. Industry Knowledge: In-depth understanding of Lines of Business (LOBs) such as Workers Compensation, Business Owners Policies, General Liability, BOP, etc. Technical Skills: Advanced skills in MS Excel. Communication: Strong communication abilities to effectively collaborate and drive results. Why Choose Us? Innovative Environment: Be part of a team that values creativity and innovation. Career Growth: Enjoy numerous opportunities for professional development and advancement. Collaborative Culture: Thrive in a supportive and team-oriented workplace. Ready to Make an Impact? If your skills match our needs, we would love to connect with you! Contact Scope: Send your resume to Sakshi Gupta at sakshi_gupta@resourcepro.in.

Hiring for Back office Executive Need good communications skills Freshers with good communication skills Freshers with Post graduates/BE/BTECH/BSC can not apply 1 year experince into back office can be a added advantage UK rotational shifts and offs Work from office only Work location Bangalore, Brook field, Kundanahalli Salary 19.5 k take home to 22k take home Need immediate joiners Interview rounds HR, ASSESSMENT AND OPERATIONS ROUND INTERESTED CANDIDATES CAN REACH OUT TO HR BHANUMATHI AND PLEASE MENTION BHANUMATHI ON TOP OF THE RESUME BEFORE SUMBIMITING CONTACT NUMBER 8660537090 ( 11 AM TO 8PM) Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Role & responsibilities * Handle customer calls * Resolve customer queries effectively. Languages known : (Malayalam,English and hindi ) or (Malayalam,English and Tamil) or (Malayalam and Tamil). Shift: Rotational shifts & Rotational Week-offs. Work days: 6 days a week. Gendor: Male or Female Qualification: Degree required (No backlogs). Joiners: Immediate Joiners preferred. No Contract - Permanent Job. Freshers are always welcome... No work experience required. Eligible candidates please what's up me your cv on 7510646407

Job Summary: We are seeking a proactive and detail-oriented Operations Executive to join our backend operations team. The ideal candidate should have basic MS Excel skills, sound communication, and a general understanding of banking and loan processing. Freshers with the right attitude and skills are welcome to apply. Key Responsibilities: Review and validate loan applications and accompanying documents Enter all loan application details into the LOS (Loan Origination System) Generate proposal IDs for further credit evaluation and disbursement process Handle data entry, reporting, and record maintenance in MS Excel Coordinate with internal teams to ensure a smooth and accurate workflow Support backend processes for operations and customer service Ensure confidentiality, compliance, and data accuracy at all times Required Skills: Basic proficiency in MS Excel (data entry, formulas, formatting) Strong written and verbal communication skills Understanding of loan processing , basic banking , and financial documentation Good analytical and documentation reading skills Ability to manage tasks under pressure and during peak operational hours Focused, consistent, and capable of multitasking Willingness to learn new systems and adapt to process changes Eligibility: Graduate in any stream ( B.Com preferred ) 01 year of relevant experience Freshers with the required skills and attitude are encouraged to apply

Key Responsibilities: Handle data entry and data management tasks accurately and efficiently Process client requests, transactions, or documentation according to company guidelines Validate information for completeness and accuracy Maintain and update records in the system Coordinate with internal teams to ensure smooth process flow Meet daily/weekly productivity and quality targets Adhere to compliance and confidentiality standards Prepare reports or summaries as required Requirements: Proficiency in MS Office (Excel, Word, Outlook) Strong attention to detail and accuracy Ability to work independently and manage time effectively Good written communication skills Prior experience in a backend/non-voice BPO or data processing role is a plus Preferred Skills: Familiarity with CRM or ERP systems Basic knowledge of industry-specific software (e.g., banking, healthcare, logistics) Typing speed of 30+ WPM with high accuracy Benefits: Competitive salary and performance-based incentives Health insurance and other benefits Training and development programs Opportunity to work with a global team Excellent communication and interpersonal skills Candidates with a B.Com, B.B.A, B.A , B.C.A freshers are welcome to apply. Please bring the original physical copy of any of your identification documents for verification. B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Defined Benefit (DB). Experience3-5 Years.

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire. Pay Band: 4 / H Country/Location: Noida, India Department: GSS English & Exams (IELTS Operations) Contract Type: Fixed Term Contract, until 31st March 2026 Closing Date: Tuesday, 24th June 2025- 23:59 Malaysia Time (GMT +8) Role Purpose Collaborate closely with the Global Marking Support team to support Examiner Hubs in achieving consistent and effective operations. Ensure that all processes within the Hubs are executed to a high standard, fully compliant with internal policies and external regulations, and able to withstand audit or external review. Role Accountabilities The role is responsible for delivering efficient and high-quality operational support across the Global Marking Function by implementing standardized procedures, managing logistics, and ensuring timely completion of key milestones. It involves proactive communication and coordination with team leaders, examiners, and test centers, while maintaining high standards of customer service and timely resolution of queries. The post holder builds strong working relationships with internal and external stakeholders, adheres to regulatory and internal compliance requirements, and provides accurate reporting and data analysis to support decision-making. Additionally, the role supports resource planning, examiner utilization tracking, and may contribute to the day-to-day performance management and training of examiners to ensure consistent and effective service delivery. Role specific skills, knowledge and experience The ideal candidate will have at least two years of experience in a customer service or backend operations role, with a proven ability to meet tight, non-negotiable deadlines while maintaining excellent organizational skills. They should be comfortable handling phone communications, capable of keeping clear and accurate records especially in interactions with Examiners and willing to work in a 24/7 operational environment. Experience working as part of a dispersed team and the ability to adapt positively to change are also highly desirable. Further Information Language: Strong English proficiency is crucial for this role, requiring fluency in both written and spoken communication to effectively navigate British Council systems and international operations. Education: A bachelors degree in any discipline is required. Locally recruited: Applications are welcomed from candidates currently in this location with a natural right to work. Relocation support is not provided. Overseas Citizen of India (OCI) card holders will need have, or be able to obtain, a valid special work permit issued from Government of India (GOI) to work in the British High Commission (BHC). BHC will not be able to sponsor work visas or obtain/ assist with the special work permit from GOI. Offers of employment made to OCI card holders will be conditional upon candidates obtaining a special work permit. Note: For requisite special permission to take up employment in any foreign Diplomatic Missions in India, OCI Cardholder must visit https://ociservices.gov.in Work Schedule: This is a 24/7 on-site role with rotating shifts, including night shifts. The position offers two days off per week, which may not always fall on weekends. Flexibility and adaptability to a continuous shift-based environment are essential.There is no hybrid work arrangement for this position and it requires working onsite five days a week. A connected and trusted UK in a more connected and trusted world. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org

Enter and update data accurately into company systems databases Maintain confidentiality and integrity of data Perform regular quality checks on entered data Prepare and sort documents for data entry Assist with other administrative tasks as required Required Candidate profile Proficient in MS Office (especially Excel) and typing Good communication skills Attention to detail and accuracy Ability to manage time and meet deadlines

Job description Hiring for International non voice process Contact person: HR Kiran kiran.kumar.com ( Please share your resume) Timings : 11:30 am 2 pm Should be excellent in both verbal and written ommunication skills Flexible to work in rotational shifts and offs Flexible to work from office in Bangalore Good knowledge in customers support/BPO Knowledge in Banking, Insurance, Bonds Qualification : Only graduates Freshers with BE/BTECH/BSC/POST GRADUATES are not eligible to apply Salary-Best in the market plus attractive incentives Walk-in Address; Brigade Tech Gardens, Kundalahalli, Brookefields Green Avenue, Kundalahalli, ITPL Main Rd, Phase 2, Brookefield, Bengaluru, Karnataka 560037 Documents to carry:Please carry hard copy of resume and Govt ID proof. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Responsibilities: * Manage back office operations with efficiency * Ensure accurate data entry and processing * Collaborate closely with team members * Maintain high typing speed and accuracy * Support backend processes seamlessly

NIIT is Hiring: Customer Service Specialist HRO Process Location: Salt Lake City , Kolkata Salary: 1.9lpa One side cab facility Evening /Night Shifts Freshers can also apply Interested candidates can reach out directly at Jasleen.2.Kaur@niitmts.com (7042458078) Role: Customer Service Specialist Eligibility: Graduates in B.Com, B.A., BBA, BHM, B.Sc, Key Responsibilities: Handle customer queries through phone calls with professionalism and empathy Deliver timely and accurate services, meeting defined productivity and quality benchmarks Aim for first-contact resolution and maintain high customer satisfaction Comply with service level agreements (SLAs) including AHT, CSAT, and Customer Effort scores Document all interactions accurately and follow up when required Identify opportunities for process improvements and contribute to operational efficiency Ensure consistent attendance and adherence to company policies Required Skills & Experience: Excellent verbal and written communication skills Basic computer proficiency and knowledge of MS Office

Responsibilities: Maintain accurate records & reports Ensure timely data entry & processing Coordinate with departments for smooth operations Manage administrative tasks efficiently Support team with backend processes Health insurance Provident fund