467 Backend Operations Jobs - Page 16

We are looking for a proactive and organized Operations Coordinator. This is an excellent opportunity for MBA graduates who are eager to begin their career in office management, coordination, or administration. Required Candidate profile Proficiency in MS Office (Word, Excel, PowerPoint) Ability to work independently and as part of a team satish kohli capitalplacement02@gmail.com P- 9891750342 | WhatsApp- 7895263093

I. Role & responsibilities Responsibility Area (E.g. Budgeting & Planning, Team Management, etc.) Description (Do in order to/to ) 1. Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. Meets and exceeds client performance standards. 2. Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner. Takes initiative to find solutions and works effectively as a member of the team. 3. Develops and implements procedures to meet quality, quantity, and timeliness standards. 4. Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. 5. Coaches less-experienced staff in learning procedures and insurance knowledge. 6. Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. II. Purpose of the Position * Processes complex tasks, implements new tasks and/or manages existing tasks without supervision . Provides guidance, instruction and direction to the team of client associates and client analysts. Ensures to maintain and meet the quality and quantity standards, with timelines. Responsible for meeting quality, quantity, and timeliness requirements. Contact Scope Internal Contacts - Team members within the client team, supervisor External Contacts - Client contacts (by email)N III. Minimum Qualifications Experience 5+ years at least and 1.5+ years as a team lead Education Background Bachelor Degree (Major) Skills Auditing, Training, Quality check, SOP creation, Process Transition, Escalation management, Performance management, Attrition and Shrinkage. Competencies and Behaviors Train others Builds team relationships Communicates effectively Demonstrates functional excellence Customer centric Licenses/Certificates - N/A

Please do not search for the number and do not call,just apply to the job we will call you PERMANENT WORK FROM HOME 2025 graduate can also apply An Urgent Requirement For graduates and under graduates for Back office Required Age 18 to 35 Years Full Time Easy Selection Process Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us. The requirements are not yet active from Client's side.

Please do not search for the number and do not call,just apply to the job we will call you PERMANENT WORK FROM HOME 2025 graduate can also apply An Urgent Requirement For graduates and under graduates for Back office Required Age 18 to 35 Years Full Time Easy Selection Process Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us. The requirements are not yet active from Client's side.

Please do not search for the number and do not call,just apply to the job we will call you PERMANENT WORK FROM HOME 2025 graduate can also apply An Urgent Requirement For graduates and under graduates for Back office Required Age 18 to 35 Years Full Time Easy Selection Process Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us. The requirements are not yet active from Client's side.

Cogito is currently working on Artificial Intelligence applications in Annotation work and is looking to engage with candidates to participate in ongoing projects. Total Openings: 70 Work Type: Back Office Designation: Data Annotator/Back Office Executive Gender: Male/Female CTC: DAY: Rs, 13,900 Per Month NIGHT: Rs, 15,900 Per Month Extra Benefit: Yearly bonus Location: Sector 2, Noida NOTE: Freshers are eligible. Direct Walk in Interview dates: 22nd-26th May'25 Interview Time: 9:00 am to 5:00 pm Interview Venue - Cogito, A-83, Sector 2 Noida Contact HR Department ----- Regards Team HR

Job Title: Back Office Executive Location: Dahisar East, Mumbai Experience: freshers/1year Work Schedule: 6 days a week with 2 mandatory night shifts (Work from home available for female staff during night shifts) We are seeking a proactive and customer-focused Back Office Executive to handle international customer support via chat, email, and social media channels. This role demands strong communication skills, attention to detail, and the ability to resolve customer inquiries efficiently, ensuring a seamless customer service experience. Key Responsibilities: - Provide timely and professional support to international customers through email, live chat, and social media platforms. - Respond to customer queries, complaints, and feedback with accuracy and empathy. - Maintain detailed records of customer interactions and transactions. - Coordinate with internal teams for prompt issue resolution. - Ensure high levels of customer satisfaction through efficient query management. - Stay updated on company services, processes, and client requirements. Note- Only candidates based in Mumbai are eligible to apply for this role. Applications from other locations will not be considered If interested please connect at WP/Mobile-7400498278 Email-ashish.u@genxhire.in

NIIT Limited is hiring for its MNC client Wipro HR Services India Pvt Ltd. is looking for a Customer Care Specialist for Human Resource Outsourcing (HRO) Process. We are looking for smart professionals with a great attitude to make every single client interaction delightful Your Impact as a Customer Service Specialist- HRO Customer Service through calls. Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort Maintain Internal & Client level delivery quality on calls. Adhere to Customer Service Attendance & Accountability policies Execute issue /query resolution and ensure proper documentation &follow-up Identify, share and support operational improvements Required Experience Excellent communication skills Should be flexible to work in rotational shifts Proficient in computer usage and Basic knowledge on MSOffice Designation: Customer Service Specialist Education: Graduates in B.Com, B.A,BCA, BBA,BHM, BSc & BSc IT (Except Stats, Maths Hons & EcoHons) We Offer You: Defined career roadmap which offers growth opportunities Performance based incentive program** Investment in talent development and skills enhancement Work life balance with 5 day workweek Collaborative environment with best in class professionals Focus on colleague engagement and fun@work Night Allowances * Insurance benefits Salary: 3.08LPA- 3.25 LPA LOCATION Gurgaon Interested candidates, please apply directly or share your resumes on : Neha.2b.sharma@niitmts.com

Role Overview – Job Fulfilment & Marketplace Operations Location: ETT, Noida Experience Required: 3–6 years Function: Client Operations – Naukrigulf Role Purpose: This role is critical to ensuring that Naukrigulf maintains its position as a reliable, high-quality recruitment platform for the Gulf region. You will be responsible for managing end-to-end job fulfilment for our clients, maintaining the quality of free jobs on the site and contributing to operational excellence through data insights, process enhancements, and collaboration across functions. The person in this role will work at the intersection of execution, quality control, and platform reputation. If you take pride in delivering work with speed and precision, and enjoy improving processes while managing daily ops, this role is for you. Key Responsibilities: 1. Job Fulfilment (Core Delivery Mandate): Ensure timely and error-free posting of paid client jobs as per platform standards. Review job content, apply the right categorization, keywords, and visibility enhancements. Coordinate with Sales and Client Servicing teams to close gaps or discrepancies. Maintain high SLA adherence and serve as a reliable execution partner to client-facing teams. 2. Free Job Screening & Marketplace Moderation: Screen incoming free job submissions daily, applying filters to block spam, duplicates, and irrelevant listings. Use the internal job dictionary and category rules to maintain listing hygiene. Raise flags for potential violations or borderline content that may affect brand credibility. Continuously contribute to refining screening logic and SOPs. 3. Platform Hygiene & Job Quality Audits: Conduct periodic checks of live jobs to identify outdated, poor-quality, or misclassified listings. Work with web crawling and product teams to support accurate job mapping from aggregated sources. Recommend clean-up or improvement actions based on observed job trends. 4. Data Reporting & Operational Insights: Track volume of jobs processed, rejection reasons, SLA metrics, and queue status. Prepare reports to showcase performance and flag areas needing intervention. Use data to make cases for process improvement, automation, or SOP changes. 5. Process Improvement & Workflow Ownership: Take ownership of one or more key operational modules (e.g., blue collar category screening, fast-track job uploads, quality scoring logic). Identify gaps, propose fixes, and pilot new workflows that drive efficiency and accuracy. Contribute to updating documentation and onboarding material for team scaling. 6. Internal Collaboration: Engage with cross-functional teams including Tech, Product, Web Crawling, and Client Servicing to ensure smooth execution of job-related processes. Participate in UATs and new feature rollouts affecting job workflows. What Success Looks Like: 1. Jobs are posted fast, right, and on time – with near-zero errors and full SLA compliance for paid clients. 2. Platform remains clean and credible – through careful screening and categorization of all job types. 3. You act like an owner – proactively improving processes, reducing escalations, and enabling Sales/CS/Product to deliver better client value. Required Skills & Experience: 3 to 6 years of hands-on experience in backend operations, job content moderation, service delivery, or platform support – preferably in the recruitment, HR tech, or classifieds space. Strong grasp of job taxonomy, content standards, and quality parameters. Proficient in Excel/Google Sheets for reporting and tracking. Detail-oriented, process-driven, and reliable under pressure. Strong coordination and written communication skills. Exposure to Gulf market dynamics is a plus

Hi Candidate, We are hiring for Commerce Graduate Freshers for Vikhroli- Mumbai for a Reinsurance process. Roles and Responsibilities: - Trainee:- Follow all processes explicitly to ensure the secure, efficient and auditable handling of clients monies • Maintain up to date and accurate records Own the fiscal relationship for designated clients / reinsurers. Act as the main point of contact for all matters relating to payment Actively service accounts to a high standard and within deadlines. Ensure timely collection and payment of monies due to / from clients, reinsurers and third parties; reconciliation, chasing and minimisation of funding Use MI to identify debtor related problems and escalate / negotiate / influence where necessary to resolve. Review and correlate cash on a daily basis Ensure compliance with Gallagher internal accounting and settlement procedures and external regulations (e.g. FCA) Maintain ongoing relationships with assigned Clients / Reinsurers / Third parties Liaise with Client Service Managers and other associates as appropriate to ensure Business Unit targets met Escalate issues to Client Service Manager / Operations Director / Account Executive as appropriate Adhere to standardised Group policies and procedures, Accounting and Settlement fundamentals, including all GEM and other regulatory requirements Deliver as per the KPIs defined for the role. To always maintain set SLA Accuracy/Quality, TAT standards prescribed by the Business Unit meeting Gallagher Re Servicing Standards and metrics Manage workload / volumes and delivery expectations as per business requirement. Skills: Business Communication Written & Verbal Only Commerce (B.com /BBI) Graduates - Fresher (2024/2025 - passed out) Analytical skills (including but not limited to - Eye for detail, Interpretation of documents) Basic MS Office Skills (especially, Excel and Word) Interested candidates can share the CV's on Ragaveni_Hundekar@ajg.com

Looking for dynamic candidate for a fashion brand who can support the operations and data related work for the brand. Should have good communication skills and have knowledge of computers.

We are looking to onboard an Application Associate - who will be our interface with all possible UG / PG aspirants. They will guide them through our program application process, and resolve their doubts. Why is this a great opportunity for the right candidate: Full-time opportunity that offers meaningful work with a lot of autonomy Experienced Founding team Backed by marquee global investors like Sequoia Capital and Owl Ventures Have a deep tangible impact in shaping the future of students Roles and responsibilities: Ensure proper submission of student details and documents on the University application portal. Clear any doubts of the students regarding the pathway program during the application process Maintain a database of applicant details and insights gathered during the application process Work closely with the Academic Counselling team to line up application calls for students Support the Counselling team for follow-ups with the prospective students Ideal candidate: 1+ year of application processing experience for study abroad students for USA destination. Understanding of requirements like the GRE/GMAT exam, English proficiency tests, and terms like OPT Prior experience in handling backend operations for study-abroad organization

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Inviting applications for the role of Process Associate, Wealth Management The objectives of this Genpact operations unit must tie into the overall aims of business. The group seeks to provide a high standard of service for business. The positions operate in a dynamic environment and are well suited to those with strong processing skills and a positive, can do” attitude. The candidate must be willing to work flexible and varying shifts through the year and must react positively, patiently and effectively to calls/emails seeking clarifications, have a customer centric approach in problem solving. You will work for end Customers to enable them to manage their Super account – Opening account, applying contributions, processing withdrawals, maintenance of accounts and reconcile the account. Responsibilities • To be able to work well on requests sent by the channels • To be quick and detailed in interpreting the request of the customer • Work well in the current frame of things & ability to escalate when required • Should have a customer focused approach & Attention to detail • Good Communication and interpersonal skills required • Relationship management ability with internal customers Qualifications Minimum qualifications • B. Com Graduate Preferred qualifications • Quick Learner & Ambitious • Good Excel Skills Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

We are seeking a detail-oriented Data Entry Executive to manage and input data accurately. Responsibilities include maintaining databases, verifying information, and generating reports.

1. Back Office Executive(Freshers) (Male & Female both can apply ) Contact:-, Rajiv Phanse- 9156451786 Neville Patros- 9156451797 Email Id:- rajiv.phanse@service1stbpm.com Opening-20 Work Timing - US Shift Night 8 pm to morning 5 am Mode - Only Work From Office (Monday to Friday Working) (Saturday-Sunday Off) Interview Timings Monday to Friday 3 PM to 8 PM (No Interviews on Saturday and Sunday) Transportation: Not available Job Location Magarpatta City Interview address:-- 5th floor, office 504, Pentagon Tower 4, Magarpatta city, Hadapsar Eligibility - Fresher those who have good knowledge of computers, Microsoft Office, Good typing speed or Experience (Title search/ Title commitment) only other industry experience does not count. Requirements Good understanding of English Good typing speed Prior experience in US mortgage title commitment, title search, typing experience added advantage The candidate needs to be ok with the Night shift. Immediate joiner would be preferred. Salary:- As per Industry standard Shift - Only Night shift (US Shift Timing) Join our team and help us attract top talent to drive our company's success! If you are passionate about work and eager to make an impact, we want to hear from you. Apply now by submitting your resume and cover letter detailing your relevant experience and qualifications. Qualification - Graduation/ Class 10+2 / Class 10+3yrs Diploma (any stream) Facility:- P.F+ E.S.I.C Contact:-, Rajiv Phanse- 9156451786 Neville Patros- 9156451797 Email Id:- rajiv.phanse@service1stbpm.com

Hiring for Back office Executive Need good communications skills Freshers with good communication skills and analytical skills are mandate Freshers with Post graduates/BE/BTECH/BSC can not apply 1 year experince into back office is mandatory/ Insurance/claims/BFS transaction/Utility bills UK rotational shifts and offs Work from office only Work location Bangalore, Brook field, Kundanahalli Salary 19.5 k take home to 22k take home Need immediate joiners Interview rounds HR, ASSESSMENT AND OPERATIONS ROUND INTERESTED CANDIDATES CAN REACH OUT TO HR BHANUMATHI AND PLEASE MENTION BHANUMATHI ON TOP OF THE RESUME BEFORE SUMBIMITING CONTACT NUMBER 8660537090 ( 11 AM TO 8PM)

We have an urgent opening with our esteemed client. Our client is a leading FMCG D2C brand that manufactures and sells chocolates, cookies, and confectionaries. Experience : Freshers can apply Location : Goregaon East Roles & Responsibilities : 1. Customer Interaction: Respond to customer inquiries via phone, email, chat, and social media. Provide accurate information about products and services. Handle customer complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution. 2. Problem Resolution: Troubleshoot and resolve product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution, and following up to ensure resolution. 3. Customer Records : Maintain customer records by updating account information. Document customer interactions, transactions, comments, and complaints. 4. Collaboration: Work with other departments to ensure customer issues are resolved promptly and efficiently. Escalate unresolved issues to the appropriate internal teams when necessary. 5. Feedback and Improvement : Gather customer feedback and share insights with the team to improve products, services, and customer experience. Suggest and implement improvements in customer support processes. As the requirement is a bit urgent, an early response on this would be highly appreciated. Alternatively, if you know someone suitable and available please refer or share their contact details at shakil.shaikh@upgrad.com Regards, Shakil

Hiring for Operations Manager Skills - Legal back office, Insurance, Mortgage, Voice Min 12 Years of Exp Salary up to 20 LPA Loc - Noida Immediate Joining Contact 9213608933 ( Ritik ) Email - ritik.imaginators@gmail.com

Role Operational Executive Client- RBL Bank Gross salary - 17,000 p/m Net Salary- 15,000 p/m Address : Reliable Tech Park , Thane Belapur Road, Aeroli. 400708 Language: Hindi/Marathi Job Description : Verification of financial vouchers with regard to banks guidelines Publishing MIS for staff productivity Maintaining productivity standards of the department Quality checking with due diligence Discipline on working timings and productivity Note: Training will be provided to the candidate.

• Maintain and organize both hard-copy and soft files. • Regularly update the documents • Maintain spreadsheets, databases, and records of various office activities. • Should have good typing speed • Knowledge of MS Office.

Job Title - Executive Service Operations (Escalations) Location - Marol, Andheri East (Mumbai) Overall Purpose of the Role Handling end-to-end escalation/ queries pertaining to products and process of the company Identifying, analyzing, and initiating the escalation resolution Coordinating with the respective team for resolution Reviewing the root cause of escalation for improving the escalation procedures Coordinate with customer/ sales team / client on calls and mails. Areas of Responsibility Operations Escalations Escalation handling and management Daily follow up with respective teams for resolution Qualification & Experience Required Graduate or Equivalent. Experience of 1-2 years in customer service, Service Coordinator/Executive is desirable. Skills Required Actioning complaints/ queries Use CRM system to compile and track performance at team and individual level Must be able to utilize computer terminal and navigate through multiple systems to input and retrieve information Fluency English Identify training need Interested can share CV on given id sangeeta.rajput@techguard.in

looking after Operations & Procurement where coordinating with Suppliers for making bookings and dealing with clients. Good Communication Skills Oral as well as written - English language is must MS office and Email communication Required Candidate profile Good Communication Skills Oral as well as written - English language is must Knowledge of MS office and Email communication

Shift: Night Experience: Minimum 1 year in Data Entry, should know POWER BI, SQL should be from Gurgaon only Salary: Up to 25,000 CTC Location: Gurgaon Contact FATIMA 9990683423

InfoEdge is hiring for Field Representative in Bangalore for 99acres.com . We have conducted a walk-in drive for this . You can give your Face to Face interview for Feild Executive role Vineet Kumar Nair on 19th May 2025 Date - 19th May 2025 (Monday) Time - 10:00 AM to 5:00PM Contact Person : Vineet Kumar Nair | Vrinda Gupta (HR) Address - 144, 2JRF+RGJ Doctor, 144, Outer Ring Rd, MS Ramaiah North City, next to Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045 Map - https://maps.app.goo.gl/kF3KG6UcGgPNBhWa7 Documents Required - Resume in hard copy Attend your walk-in if Y OU HAVE OWN BIKE, DRIVING LICENSE AND A SMARTPHONE AND YOU ARE OKAY WITH A FULL TIME FIELD JOB . Education- UG: Graduation Not Required | PG: Post Graduation Not Required Job Description Key Responsibility Areas: Scheduling number of meeting with the clients and helping them understand the verification process Visiting the actual property site of the existing and registered customers across localities Making field visits to verify owner/brokers property Provide Site Visit Assistance to the prospective buyers Capturing internal property images, videos, floor plans and additional property information Confirming the property details provided by customer and suggest changes (by taking consent of seller, if required) Ensure daily/monthly verification target is met Undergraduates Can also apply. NOTE : MUST HAVE HIS OWN BIKE, DRIVING LICENSE AND A SMARTPHONE AND IT IS A FULL TIME FIELD JOB | MUST HAVE A VALID DRIVING LICENSE, BIKE AND A SMARTPHONE Desired Candidate Profile Any Undergraduates / Graduates candidate with 1 to 4 year experience. Open to Field Visits and data verification. Exposure to local language will be preferred. Office details for Interview : 2144, 2JRF+RGJ Doctor, 144, Outer Ring Rd, MS Ramaiah North City, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045 Contact Person : Vineet Kumar Nair | Vrinda Gupta (HR) GIVE YOUR CONFIRMATION ON vrinda.gupta@naukri.com AND DO NOT FORGET TO TAKE YOUR UPDATED CV IN HARD COPY

Responsible for all the flowcharts running in every business. Get the work done within the specific timeline. Provide all the relevant information with everyone in the workflow