467 Backend Operations Jobs - Page 15

Industry :Financial Location : Dalhousie Experience - 2-4 yr in handling backend job of legal matters Gender : Male/Female Maintain organized records of property and legal documents. Visit lawyers and attend court hearings when required. Required Candidate profile Coordinate with senior advocates and assist in legal documentation. Take detailed notes of court proceedings.

Manage daily operations to support NEET aspirants. Respond to student and parent queries; escalate issues when needed. Update student databases and prepare operational reports. Schedule online classes, doubt sessions, and mentor meetings.

Job Description: Position: Executive Assistant / Executive Officer Location: Dappar (Near Panchkula) Department: International Business Job Summary: The EA/EO will play a crucial role in managing backend operations and maintaining accurate records. This role requires proficiency in various software tools, attention to detail, and the ability to work effectively in a fast-paced environment. Key Responsibilities: Backend Operations: Oversee and manage backend operations, ensuring efficient workflow and timely completion of tasks. Coordinate with different departments to ensure smooth operations and resolve any issues promptly. Internal Coordination: Facilitate effective communication and coordination among internal teams. Assist in the preparation of reports, presentations, and other documentation as required. Software and Tool Management: Update and manage ClickUp for task management, ensuring all tasks are tracked and completed on time. Utilize Tableau for data visualization and reporting, ensuring accurate and up-to-date information is available. Maintain and update hard files and physical records, ensuring they are organized and easily accessible. Administrative Support: Provide comprehensive administrative support to the reporting manager. Handle confidential information with discretion and professionalism. Perform other related duties as assigned to support the overall operations of the company. Education: Master's degree in Business Administration Experience: 1 to 3 years Skills: Excellent verbal and written communication skills. Strong problem-solving skills and attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). High level of professionalism and integrity. Proactive and self-motivated. Ability to work independently and as part of a team. Strong interpersonal skills and the ability to build relationships with stakeholders.

Graduation or UG + 1 Years of Exp in chat-25500 in hand salary Graduate Fresher salary- 22000 in hand 5 days of working 2 days week off Rotational shift/off Cabs Incentives International chat Support 2000% Selection Guarantee by HR Sonu Chaurasiya Required Candidate profile Contact HR Sonu Chaurasiya 8448473507 Skill seekers consultancy building number - 24 gaurav tower, Vikas puri Pvr complex Near Bank Of Baroda Delhi 110018 nearest metro station janakpuri west

Graduation or UG + 1 Years of Exp in chat-25500 in hand salary Graduate Fresher salary- 22000 in hand 5 days of working 2 days week off Rotational shift/off Cabs Incentives International chat Support 2000% Selection Guarantee by HR Sonu Chaurasiya Required Candidate profile Contact HR Sonu Chaurasiya 8448473507 Skill seekers consultancy building number - 24 gaurav tower, Vikas puri Pvr complex Near Bank Of Baroda Delhi 110018 nearest metro station janakpuri west

Graduation or UG + 1 Years of Exp in chat-25500 in hand salary Graduate Fresher salary- 22000 in hand 5 days of working 2 days week off Rotational shift/off Cabs Incentives International chat Support 2000% Selection Guarantee by HR Sonu Chaurasiya Required Candidate profile Contact HR Sonu Chaurasiya 8448473507 Skill seekers consultancy building number - 24 gaurav tower, Vikas puri Pvr complex Near Bank Of Baroda Delhi 110018 nearest metro station janakpuri west

Role & responsibilities Conducting Background Checks: Utilize various resources and databases to verify a candidate's education, employment history, references, and other relevant information. Data Analysis and Reporting: Analyze the results of background checks, identify discrepancies, and prepare comprehensive reports for HR and hiring managers. Ensuring Compliance: Stay up-to-date on legal and regulatory requirements for background checks and ensure compliance with company policies. Communication and Collaboration: Communicate with candidates, previous employers, and educational institutions to gather necessary information. Maintaining Records: Keep accurate records of background checks, ensuring the confidentiality of sensitive information. Problem-Solving and Decision-Making: Investigate discrepancies in verification data and make informed decisions on report accuracy. Preferred candidate profile Communication Skills: Effective verbal and written communication skills are necessary for interacting with various parties. Analytical Skills: The ability to analyze data and draw conclusions is important. Problem-Solving Skills: The ability to resolve issues and make informed decisions is essential. Knowledge of HR Policies and Procedures: A strong understanding of HR practices and background verification procedures is required. Confidentiality and Ethical Considerations: The ability to handle sensitive information with discretion and adhere to ethical guidelines is crucial. Working Days- Monday to Friday Alternate Saturdays and fixed Sundays off. Working Hours: 11 am to 8pm

Candidate will need to do extensive working on MS Excel/huge data handling including application of functions/formulas and other functionalities Candidate also need to understand the processes and the context of information that he/she will be working on Candidate will need to maintain a daily track of all work done with 100% accuracy and is going to be accountable for all data being handled by him/her Eye for detail and ability to maintain high-quality work while meeting timelines There will be monthly targets/projects rationalized basis the complexity/quantum of work

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Process Associate - Underwriting Support! Your role will require you to utilize your experience in and knowledge of insurance/reinsurance and underwriting processes to process transactions for the Underwriting Support Teams and communicate with the Onsite Team. Responsibilities • Transaction processing for Underwriting Support Teams • Knowledge of Market Reform Contract (Slip), it's sections and details such as written line, Sign Line etc. as well as carrier generated policy documentation. • Exposure to London Market i.e., Company and Bureau markets is preferable. • Invoice production and provision of credit control support • Responsible to comprehend, good customer service attitude to clearly articulate the resolution. • Responsible to balance dynamic volumes of workloads and to reach targets and deadlines on a timely basis. • Data collection, formatting, and analysis • Document production, collection, and distribution • Supporting client teams in the UK and liaising with their colleagues on a multi-national basis • Operational support with multiple activities for client service teams Qualifications we seek in you! Minimum Qualifications • Graduate (in any discipline) • Should have knowledge of Insurance lifecycle. • Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. • Proficient in English language- both written and oral Preferred Qualification • Insurance domain awareness • P&C Underwriting knowledge • Good knowledge of MS Office • Higher certifications preferred- LM1 & LM2 Why join Genpact? * Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation * Make an impact Drive change for global enterprises and solve business challenges that matter * Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities * Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day * Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Handling claims related to FMLA, disability (STD/LTD), parental leave, personal leave, and other applicable programs. Taking a decision on leaves, resulting in either approval, denial or extension of the leaves. Managing and processing employee leave claims in compliance with federal, state, and company policies. Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision meeting client SLA s. Maintain internal & client defined quality scores. Consistently meet or exceed KPIs. Ensuring proper documentation and follow-ups in accordance with SOPs. Identifying issues, process delays, and quality problems and recommending and implementing solutions. Execute Issue/Query/ Workflow Resolution Ongoing client delivery of quality service /audits & First level quality check. Consistently applying logical reasoning and critical thinking skills. Ability to work in a fast-paced environment with short deadlines. Take complete ownership of self-learning & development Requirements Bachelor s degree in BCom, B.A, BBA (Full time MBA/MCA/B Tech/BE/B Ed candidates will not be considered). Associate Level hires: 2-5 years of work experience in Insurance Claims/Leave claims and Backend Operations (International Voice /Non-Voice/Blended process) Analyst Level hires: 5 - 8 years of work experience in Insurance Claims/Leave Claims and Backend Operations (International Voice/Non-Voice/Blended process) Outstanding customer service skills Excellent verbal and written communication skills. Basic computer knowledge (MS-Office, Excel) Good analytical skills & attention to detail. Ability to work evening/night shift

Handling claims related to FMLA, disability (STD/LTD), parental leave, personal leave, and other applicable programs. Taking a decision on leaves, resulting in either approval, denial or extension of the leaves. Managing and processing employee leave claims in compliance with federal, state, and company policies. Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision meeting client SLA s. Maintain internal & client defined quality scores. Consistently meet or exceed KPIs. Ensuring proper documentation and follow-ups in accordance with SOPs. Identifying issues, process delays, and quality problems and recommending and implementing solutions. Execute Issue/Query/ Workflow Resolution Ongoing client delivery of quality service /audits & First level quality check. Consistently applying logical reasoning and critical thinking skills. Ability to work in a fast-paced environment with short deadlines. Take complete ownership of self-learning & development Requirements Bachelor s degree in BCom, B.A, BBA (Full time MBA/MCA/B Tech/BE/B Ed candidates will not be considered). Associate Level hires: 2-5 years of work experience in Insurance Claims/Leave claims and Backend Operations (International Voice /Non-Voice/Blended process) Analyst Level hires: 5 - 8 years of work experience in Insurance Claims/Leave Claims and Backend Operations (International Voice/Non-Voice/Blended process) Outstanding customer service skills Excellent verbal and written communication skills. Basic computer knowledge (MS-Office, Excel) Good analytical skills & attention to detail. Ability to work evening/night shifts

Roles and Responsibilities Manage back office operations, ensuring efficient processing of transactions and maintaining accurate records. Perform data entry tasks accurately and efficiently using computer software applications. Provide excellent customer service by responding promptly to queries via phone or email. Maintain confidentiality when handling sensitive information.

Role & responsibilities 2-7 years of experience in back office operations or a related field. MBA/PGDM degree from a reputed institution. Strong proficiency in Microsoft Excel including HLOOKUP, VLOOKUP, Pivot Tables. Good command over English language with excellent written and verbal communication skills.

-Role & responsibilities - Tracking and handling lecture rescheduling/addition as per planner - Tracking daily notes upload in all ongoing batches - Tracking and managing Material Upload/Release - Tracking pending DPPs, DPP Solutions, Advanced DPPs etc. - Following up with teachers to finish pending tasks - Keep a track of upcoming tests in all the ongoing batches - Instruct teacher before time to create question paper as per syllabus - Getting the question paper ready before time - Uploading question paper - Batch/Test Planner Creation - Scheduling Classes and Tests on APP - Doubt tab and Free Resource management. Apply lokeshc150896@gmail.com

We are looking for Back Office Operation role in Banking & Finance domain. Positions : Multiple Qualifications : B.COM, BAF, BMS, BBI, Location : Nariman point ( Mumbai) Interview : Face to Face work mode : Work from Office Experience: 1-3 yrs If interested kindly share your CV on recruiter@peopletreeconsultants.com / 9820073110 Once we receive your CV. We will get in touch with you. Thanks.

Job Title: Back Office Executive Number of Openings: 10 Location: Poonawalla Fincorp Ltd. Kalyani Nagar, Pune, Maharashtra 411014 Key Responsibilities: Perform data entry and validation for financial transactions. Handle documentation and record-keeping related to banking and financial processes. Support internal teams in ensuring accurate and timely processing of loan applications. Maintain confidentiality and compliance with company policies. Qualifications: Education: B.Com / M.Com / BBA / MBA graduates Experience: Minimum 3 months of relevant experience in Banking or Financial Process Skills Required: Strong knowledge of banking and financial operations. Good communication and interpersonal skills. Proficiency in MS Office tools, especially Excel. Detail-oriented and organized approach to work. Shift Timings: Rotational Shifts: 2:00 PM 11:00 PM / 3:00 PM 12:00 AM / 4:00 PM 1:00 AM (Candidates should be comfortable with night shifts.) Compensation: CTC: 16,697 In-hand Salary: 14,102 AITM: 15,200 Interview Venue: Kalyani Nagar, Pune To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Neha Mob No :- 9168991284

**MALE CANDIDATES ONLY** Tech Mahindra is hiring Customer Support Associate(Backend Process) Job details & Requirement: Excellent communication skills. Minimum 2 Years of experience will be considered. Banking/Email/Excel knowledge is mandatory. 5 days working with Rotational shifts & week-offs. SHIFTS: 24*7 working window for Males SALARY: Upto 3.70 LPA (Basis on experience and last drawn salary) Interview Venue: A8, Knowledge Boulevard Sector 62, 1st Floor, Tech Mahindra, Near IMS College Noida, Nearest Metro Station Noida Electronic City. How to Apply? Interested candidates can drop their updated Resume on below mentioned email ID or can directly Walk-in at above mentioned address. Contact person:- HR Shreya Singh:- 9897146778

Real time technology intensive operations to include data analysis, data preparation based on established rules and norms, preparation of reports in required format and submission of them to the desired stakeholders in a time bound manner. Day-to-day monitoring and execution of operations and tracking of open issues within the defined business processes or procedures. Ensuring accuracy of reported data, investigation of data discrepancy and escalating the same to the appropriate stakeholders. Efficiency in handling ticketing based operations dashboard, with a thorough understanding of the complete operations process, in order to mitigate any risk prone event or activity as well as handle contingency situations with no or minimum risk. Candidates should be result oriented, self-motivated and be able to take complete ownership of the designated role and responsibility. Expected Skill Set: Qualification : Bachelors Degree in Engineering, preferably in Electrical/Electronics/Energy streams. Experience : 0-1 year Willing to work in rotational shifts, including morning, afternoon, and night shifts. Required Skills and Knowledge : Basic spreadsheet skills - Knowledge of excel/ Google sheets an added advantage. Preferable to have background knowledge of energy and power systems. Strong written and oral communication skills and ability to articulate complex issues to all stakeholders. Other Skills (non core/soft skills): Ability to interact and communicate with people from diverse backgrounds. Persistence in following up with stakeholders and resolving open issues. Interview Mode: Face-to-Face Interview (includes Written Test and Technical Interview)

Supervise and manage all site operations and personnel. Liaise with clients, contractors, and internal teams to ensure project or service alignment. Address and resolve operational issues or emergencies in a timely manner. Required Candidate profile Train and mentor on-site staff, promoting best practices and continuous improvement. capitalplacement02@gmail.com P- 9891750342 | WhatsApp- 7895263093

Job Summary: We are seeking a detail-oriented and proactive International US Mortgage Non-Voice Process Associate to join our team. Job Title: International US Mortgage Non-Voice Process Executive Location: [Kharadi / Magarpatta ] Shift: Fixed Night Shift (Sat-Sun Off) Package: Upto 6 LPA (Approx. 45k in-hand) Transport: Both-side cab facility provided Key Responsibilities: Handle US mortgage loan processing activities with minimal or no voice interactions. Review and verify mortgage documents, ensuring compliance with company and regulatory standards. Coordinate with clients, agents, and internal teams via email and chat to facilitate smooth loan Benefits: Competitive salary package up to 6 LPA. Fixed night shift with consistent off days (Saturday and Sunday). Both-side cab facility for easy commute. Friendly and supportive work environment. * Note- No Virtual Rounds will be conducted (Immediate Joining) Interested Candidates Can call or share their updated CV on below mentioned details. Contact Person : HR AKANKSHA - 8956822344 akanksha.pardeshi@spes.in Reference Are Highly appreciated!!!!!

Job Description: Assistant Manager Report to : Operations manager Department: Service Delivery Unit Location: Bangalore, India Contact Scope: Mentioned Below [ WE ONLY CONSIDER ASSISTANT MANAGER PROFILES AND NOT TEAM LEADERS, THOSE WHO HAVE TAKEN THE INTERVIEW THEY SHALL COMPLETE THE COOLING PERIOD OF ONE YEAR ] [ MINIMUM 8 YEARS OF EXPERIENCE AND SHOULD WORK AS ASSISTANT MANAGER FOR ATLEAST ONE YEAR ] Roles and responsibilities: Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. Leading the Service Delivery team, managing conflicts, and ensuring the teams processes and tasks are carried out efficiently. Managing finances and budget. You will lead and manage the internal delivery teams to review incidents, problems, and any other operations issues impacting the client. Drive the teams to remediate problems and provide root cause analysis as needed. You will lead and supervise Service Delivery Supervisors and a number of client teams to establish and maintain a motivated and skilled service delivery workforce. Oversee the daily operations to ensure client satisfaction, work quality and efficiency, current and future business needs are met; Identify and lead the department, division or company level projects to realize corporate goals and strategies. Responsibilities: Talent Inventory: Manage and coach direct reports to be effective in both client management and people management. Identify, develop and retain high-potential employees by providing effective leadership, coaching, training, and performance evaluation to team members and their supervisors. Client Services: Oversee the daily operations of each client team to ensure client satisfaction; manage email, phone or, in-person interactions with clients to maintain and enhance client relationships; execute company-wide client-related programs to ensure consistent service delivery and brand promises; Oversee on-boarding of new clients. Business Growth: Proactively seeks opportunities to improve client experience and drive business growth. Support US-based business development functions effectively in acquiring new clients and developing existing clients. Ensure all department activities comply with information security policies. Problem Solving: Resolve high-impact client issues or new situations by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions, executing and making necessary changes, and communicating effectively. Managing Projects: Stay well informed of corporate goals and strategies; identify and lead the department, division, or company-level projects. Lead assigned cross-function or company-wide activities and projects. Employee Engagement and Budget: Manages staffing level and targeted activities to accommodate a healthy balance of employee engagement, client satisfaction, and business development needs. Manages priorities and budgets to meet company, department, and team goals. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs. Contact Scope: HR Karthik - 9008042208 Email ID - Karthik_Venkat@resourcepro.in Internal Contacts: Team members within the client team, Supervisor External Contacts: Client contacts Minimum Qualifications: Education Background: Major N/A, Degree Bachelor, Licenses/Certificates N/A Working Experience: Minimum 8 years experience, 3 years management experience Some of the mandatory skill sets required: Operations / Process / Transition Management Client Focus Coaching and Training SOP Creation and management Quality - Auditing, Planning, Target Setting Interpersonal Communication Capacity Planning Employee Retention Team Performance Shift Timings: Regular Shift: 8:00 AM to 5:00 PM | 8:30 AM to 5:30 PM Real-Time Shift: 6:30 PM to 3:30 AM | 7:30 PM to 4:30 AM | 8:30 PM to 5:30 AM | 9:30 PM to 6:30 AM Contact Scope: HR Karthik - 9008042208 Email ID - Karthik_Venkat@resourcepro.in Location: 2nd, 3rd & 7th Floor, Hub 4, Karle Town Center (SEZ), Kempapura Main Road, Nagavara, Bengaluru - 560045, India

Key Responsibilities Operations Management: Ensure seamless execution of academic schedules, sessions, events, and communication. Student Engagement: Drive community activities, clubs, hackathons, and speaker sessions. Coordination: Liaise between students, faculty, and external mentors for smooth delivery. Experience Design: Curate and enhance the student journeyacademically and socially. Issue Resolution: Handle student queries, feedback, and logistical escalations. Reporting & Feedback: Maintain records, track engagement, and present improvement insights. Required Qualifications Bachelors degree in Business, Education, or relevant field. 2+ years of experience in student engagement, operations, or campus coordination. Excellent organizational and communication skills. Energetic, empathetic, and solution-oriented mindset.

We're Hiring: Support Executive (FASTag Services Operations) Job ID: SE/OPR/APR25 Company: Akova Fintech Solutions Private Limited Location: 18 Rabindra Sarani, Poddar Court Building, Gate No: 3, 3rd Floor, Room No: U, Kolkata 700001 Salary: As per candidature (competitive and experience-based) Work Mode: Hybrid – Work from Office & Work from Home About Akova: Akova Fintech Solutions Pvt. Ltd. is a leading fintech company specializing in FASTag services, delivering innovative, seamless toll payment solutions across India. We're expanding and looking for motivated individuals to join our growing Operations Support Team. Role Overview – Support Executive (FASTag Services): As a Support Executive, you’ll be the first point of contact for our customers, assisting them with FASTag-related queries through phone, chat, and email. You’ll play a key role in ensuring smooth user experience, issue resolution, and service education. Responsibilities: Respond to customer queries via phone, chat, and email. Assist with FASTag account issues, transaction disputes, and service interruptions. Educate users on new features, policies, and processes. Guide customers through troubleshooting and self-service steps. Ensure timely resolution and maintain follow-up on open tickets. Accurately document customer interactions and feedback. Preferred Skills & Qualifications: Strong communication skills (verbal & written). Ability to manage multiple queries in a fast-paced environment. Preferred Knowledge: SQL Python Advanced Excel Problem-solving mindset with a customer-first approach. Freshers welcome – training will be provided. Work Details: Rotational Shifts (Details shared during interview) Hybrid Role – Work from Office and Work from Home flexibility High-visibility operational role with impact Why Join Akova? Training and mentorship provided Opportunity to grow in the fintech sector Friendly and collaborative work culture Flexibility and career advancement opportunities Apply Now: Send your updated CV to: pratik.ghosh@akova.in Contact: 9147067841

Designation: Process Associate and Trainee Process Associate (Fresher) Job location: Chennai (Nungambakkam) Role & Responsibilities: Process data automatically extracted by the online portal of Maatrum Technologies. Review all scanned documents related to a property, as provided by the bank, to identify relevant information. Collate relevant records from online sources (websites) related to the property. Manually extract data from relevant online records and scanned documents pertaining to the property. Utilize the online portal created by Maatrum Technologies to perform the above tasks. Work in alignment with the policies of Maatrum Technologies and the bank while performing the above tasks. Maintain the required turnaround time as stipulated by Maatrum Technologies. Preferred Candidate Profile and Qualifications: Fluent in reading and writing the regional language(Tamil) Bachelor's degree in any field. Good written and verbal communication skills in English and Tamil. Ability to work a rotational shift, 6 days a week. Proficient in typing. Open to both male and female candidates. We are looking for a dynamic individual who not only meets the qualifications and experience outlined above but also brings a proactive and solution-oriented approach to the role. If you are excited about joining a forward-thinking company at the forefront of real estate technology

Assist in day-to-day operational activities, ensuring smooth and efficient running of the business Communicate effectively with internal and external stakeholders to ensure seamless coordination Excel knowledge Required Candidate profile Collaborate with team members to streamline processes and optimize operational efficiency Salary:- 20 K to 28 K satish kohli capitalplacement02@gmail.com P- 9891750342 | W- 7895263093