467 Backend Operations Jobs - Page 14

Role: We are seeking a detail-oriented and proactive Legal Back Office to support our back-office department. The ideal candidate will possess strong analytical skills, exceptional time management abilities, and the ability to work efficiently in a fast-paced environment. You will be responsible for performing various administrative and back-office duties that assist in maintaining smooth operations within the legal back office. Responsibilities: Provide administrative support to the legal team, including document management, filing, and data entry. Maintain and update legal records and databases with a high level of accuracy and attention to detail. Draft, proofread, and format legal documents, contracts, and correspondence under supervision. Ensure timely processing of legal paperwork, including scanning, copying, and distribution of documents. Follow defined processes and instructions to complete tasks within set timelines. Identify and suggest improvements to existing processes to enhance efficiency. Collaborate with other departments and teams to ensure smooth communication and workflow. Handle confidential and sensitive information in accordance with company policies and legal guidelines. Role & responsibilities Preferred candidate profile

KYC Analyst : Risk & Fraud Analyst Sector/ Industry Banking & Financial Services Expertise : Minimum 2-year financial institution program background. Subject matter expert in KYC should have a passion for detecting fraud/risk and ensuring protection from bad actors Responsibilities : The Agent shall be assigned distinctive roles - Maker (first line of KYC operations) and Checker (audit KYC work conducted by Maker) Conducting EDD (Enhanced Due Diligence) reviews and ongoing Period Reviews of customer accounts Analyze onboarding and customer data to make data-informed decisions to drive operational efficiencies and address compliance gaps Languages : Excellent English, B2 Quality Minimum Qualification Graduates Salary Upto 5lpa Screening : HR Round, Assessment, and OPS Work Location : Chennai, Perungalathur, Shriram Gateway Working days : 5 days, 24*7 Process- Rotational week off and shift Work hours Any 9 hours including one hour break- Cab will be provided. Candidates must be within the boundary limits 2) International Process : Customer Support Executive Minimum 1 year of experience in Business KYC with a knowledge of AML. Excellent communication skill in English. Graduation Must Responsibilities Backend support. Business KYC experience with a knowledge of AML. A candidate who has worked with UK / US banks are preferable. should have knowledge of Onboarding & Offboarding keyword for search CB- corporate banking BB - Business banking FATCA- CRS (FATCA- CRS - Foreign account tax compliance act - common reporting standards) Screening HR Round, Ops round Salary upto 5.5LPA Work Location : Chennai, Perungalathur Work days : 5 days working, night shift, fixed Saturday & Sunday off. Work hours : Any 9 hours including one hour break.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also, they do preventive work to avoid future overdue with accounts that have a high exposure. Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also, do preventive work to avoid future overdue with accounts that have a high exposure Provide functional expertise and ongoing support to operations and cross functional initiatives Handle maintenance related queries like balance, statement, APR and other maintenance requests with integrity & within specified timeframes Respond to all customer queries in a timely and comprehensive manner keeping Customer first ethos Deliver to the Colleagues, Customer and Shareholder metrics as per goals Highlight issues through feedback and recommend changes in workflows, procedures, service levels, based on customer demands to meet their needs and ensure quality service is always given Ensure adherence to quality and compliance guidelines Support any new initiatives in the directorate Balance customer interests with the interests of American Express Communicate effectively, oral and written to identify and document necessary information Minimum Qualifications Any Graduate, with minimum 2-3 Years of experience in back-end Operations Strong analytical skills with attention to detail Excellent verbal and written communication skills Strong problem-solving abilities and a customer-focused mindset Ability to work independently and as part of a team The American Express competencies that are relevant for this role Works well in teams and co-operates across departments Preferred Qualifications Must be a team player, flexible, adaptable, and dependable; good interpersonal skills are required Excellent customer service skills are a must, including superior written and verbal communications skills Proficient with Microsoft Excel and Word Good Presentation skills We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• To monitor & supervise the customer service team & ensure all complaints are resolved in Turnaround times defined • Coordinating with Department Heads & ensure all complaints are resolved in Turnaround time defined • Bringing Escalations to senior management timely • Improve customer service at training centres by monitoring & also physically auditing the centre . • Proactively checking & monitoring customer satisfaction & ensuring timely resolutions • Prepares customer care performance reports as defined from time to time . • Deal with irate customers tactfully & in a polite manner • Communicating with customers on e mail , phone & in person Roles and Responsibilities • To monitor & supervise the customer service team & ensure all complaints are resolved in Turnaround times defined • Coordinating with Department Heads & ensure all complaints are resolved in Turnaround time defined • Bringing Escalations to senior management timely • Improve customer service at training centres by monitoring & also physically auditing the centre . • Proactively checking & monitoring customer satisfaction & ensuring timely resolutions • Prepares customer care performance reports as defined from time to time . • Deal with irate customers tactfully & in a polite manner • Communicating with customers on e mail , phone & in person

Job Role * The role involves managing, updating the travel details such as hotel fares, promotions, stop sales, excursions hotel profile on the travel system * Work closely with the team-lead and stack-holders to upload correct information on the system with the aim of maintain quality. * Manage emails and tasks on google sheets and outlook. * Manage daily production that includes contract loading, promotion loading, and QC. * He/she must have strong command on excel and English communication * Edit, proofread and improve writers- posts Key Competencies * The applicant should have a strong command on English communication and contract understanding. * The applicant should have an analytical approach to problem-solving and is able to think "user first"

Job Role * The role involves managing, updating the travel details such as hotel fares, promotions, stop sales, excursions hotel profile on the travel system * Work closely with the team-lead and stack-holders to upload correct information on the system with the aim of maintain quality. * Manage emails and tasks on google sheets and outlook. * Manage daily production that includes contract loading, promotion loading, and QC. * He/she must have strong command on excel and English communication * Edit, proofread and improve writers- posts Key Competencies * The applicant should have a strong command on English communication and contract understanding. * The applicant should have an analytical approach to problem-solving and is able to think "user first"

Hiring for Backend Executive We are looking for freshers only Male and Female both can apply Industry - Wind Energy Location: Chennai, Shenoy Nagar

Interview Address: 3i Infotech Ltd, Tower # 5, 3rd Floor, International Infotech Park, above Vashi Railway station, Vashi, Navi Mumbai 400 703 Urgent Bulk Hiring for Data Entry Operator 3i Infotech Ltd* Interview Location : Vashi Opening :- 30 *Required only Male candidates* *Qualification: HSC / Graduate* Profile :- *Banking documents verification, data entry, & all back office work* Salary :- 17k CTC Experience :- 0 to 6 months Job Location: Vashi & Sakinaka Tying Speed Mandatory Min. Typing Speed: 30 & Typing accuracy: 90% Contact With HR *Rehman Sayyed* What's app and Calling no. *8652419133* *Email ID* : rehman.sayyed@3i-infotech.com

Support the front office team for customers issues. Document preparation Reconciling the customer's accounts & confirming the balances. Timely issuance of documents related to sales. Timely reconciliations of the Bank Accounts. Monthly/weekly reporting to Management/various teams as per agreed SLA's. Preparing of reports with Qualitative Analysis of the data.

Responsibilities: * Manage backend processes for non-voice clients * Execute email and chat support services globally * Maintain high customer satisfaction ratings through timely resolutions Annual bonus Health insurance Provident fund

assisting a manager in various aspects of running a department or business, often taking on leadership responsibilities and making important decisions when the manager is absent Required Candidate profile Minimum age should be below 28 years with good communication skills

Supervise and manage all site operations and personnel. Liaise with clients, contractors, and internal teams to ensure project or service alignment. Address and resolve operational issues or emergencies in a timely manner. Required Candidate profile Train and mentor on-site staff, promoting best practices and continuous improvement. Age 30-37 capitalplacement02@gmail.com P- 9891750342 | WhatsApp- 7895263093

Responsibilities: * Collaborate with cross-functional teams on strategic initiatives * Oversee operations & back office tasks * Ensure compliance with regulatory standards * Manage budget & resources effectively * Follow up documents Travel allowance Flexi working Annual bonus

Shift - UK Shift immediate to 60 Days NP (nego) Handle non-voice back office operations related to US insurance and healthcare benefits. Process transactions and updates for 401(k), defined benefit, and defined contribution retirement plans. Required Candidate profile Experience Required: 1 to 8 Years of exp in any US/UK process/ int bpo will be considered (Freshers are also welcome) only international process can be considered Notice Period: 0 to 45 Days Preferred

-Hiring Fresher & Experience candidates for Voice Process - English+ Tamil/Kannada/Malayalam/Hindi -Location : Chennai -Salary- 11k to 22K In hand --Call Swathi 6357012499 For info . . Required Candidate profile Chennai - Graduation not Mandatory. Good communication.

Role: Back End Operations Experience: 0-4 years' work experience in back office/BPO/Customer Service or similar transaction BPO processing Shift Timing- 1.30pm to 11.30pm IST (Only fixed shift /Mon-Fri) Cab -One Way Cab drop Work from Office: From Day 2 Onwards (Work from office -5days) Permanent work profile with Wipro Education - B.com, BA, BBA, Any B.sc (graduates only)/ NO BE/B TECH will be eligible for this hiring Note - No Remote from Work /Hybrid for this position, Monday -Friday (Work from office) Work Location: Wipro Kolkata salt lake Application Link to apply - https://forms.office.com/r/XJfNfVxYPM Get application filled from 26th May - 28th May Job Summary Strong understanding of client plan provisions/product & processing guidelines and SLA metrics Able to manually perform Benefit processes and complex tasks/calculations that require plan knowledge, analysis, and interpretation Research complex Benefits issues and formulates resolutions/ recommendations by analyzing fact patterns and applying plan provisions and best practices Resolve tasks in accordance with due dates and ensure process is well documented Create adhoc reports as required to support client service delivery functions Provide day-to-day client and third party administrator contact for participant processing inquiries Participate & contribute in daily huddles and status meetings Document task/ workflow analysis and comments in a concise, effective manner such that it can be easily understood by participant Develop and deliver client-specific operational training; monitor ongoing adherence to SOPs to ensure high quality Work with the client team across shores to deliver against client requirements Proactively identify training needs and provide necessary coaching as required to BOAs Proactively seek performance feedback to build & enhance knowledge Build and leverage partnerships across shores to deliver against client requirements Create robust documentation & SOPs for transition of activities between Ops and Shared Services, combined with ongoing coaching Document task/ workflow analysis and comments in a concise, effective manner such that it can be easily understood by the broader team Actively listens to all stakeholder/ team members to understand their perspective and ensure continuous understanding regardless of communication channels Interview Rounds GATE -online assessment HR/GD Ops Manager connect

Responsibilities: * Ensure data accuracy and confidentiality * Manage administrative tasks with efficiency * Collaborate closely with teams across departments * Oversee back office operations from A-Z

Coordinate with vendors, logistics, and internal teams Track inventory, resources, and material dispatch Manage event setup and teardown operations Maintain cost and operation logs Assist in campaign execution on the ground when needed

Role & responsibilities : End to End Ecommerce Operations, Logistics Operations, Sales reports, Team Handling. Preferred candidate profile: Any Industry, trainintg will be provided Perks and benefits: EPF

Information Technology Professionals Job Title: Software Engineer/IT Analyst, Banking Sales & OPS . Job Summary: We're seeking highly skilled IT professionals to join our team. The ideal candidate will have experience in specific areas. Key Responsibilities: - Design, develop, and implement software solutions - Collaborate with cross-functional teams to identify and prioritize project requirements - Troubleshoot and resolve technical issues - Stay up-to-date with industry trends and emerging technologies Requirements: - Bachelor's degree in any .University - years of experience in IT/software development - Strong problem-solving and analytical skills Banking Professionals Job Title: Relationship Manager/Credit Analyst. Job Summary: We're looking for experienced banking professionals to join our team. The ideal candidate will have a strong understanding of banking products and services. Key Responsibilities: - Build and maintain relationships with clients - Identify and pursue new business opportunities - Conduct credit analysis and risk assessment - Stay up-to-date with market trends and regulatory requirements Requirements: - Bachelor's degree in Finance, Banking, or related field - MIN 1 year of experience in banking/finance - Strong analytical and communication skills - Knowledge of banking products and services Location: PAN INDIA Work Mode : WFH

Graduate Freshers can apply Undergraduate with minimum 1 year of exp required in backend Fres. Salary 22 k CTC Exp 24 k CTC Typing Speed 30WPM Both Sides Cabs Good communication needed Interested candidate contact Send me your resume 8448473507 Required Candidate profile Contact HR Sonu Chaurasiya 8448473507 Skill seekers consultancy Towers, 401, 1, pvr, Vikaspuri, New Delhi, Delhi 110018

Roles and Responsibilities Manage back office operations, ensuring efficient processing of transactions and maintenance of accurate records. Perform KYC verification for new customers and update files accordingly. Handle loan operations, including disbursement and repayment processes. Oversee credit card operations, including application processing, issuance, and servicing. Ensure seamless transaction processing through backend systems. Finance background (B.Com, BBM, MBA) Excellent written and verbal communication skills Hands on experience within banking and financial services particularly Superannuation/retirement domain is preferred. Job Location- Bangalore: Shift Timing -5:30 AM to 3.30 PM or 7:30 AM to 4.30 PM based on business requirement. Work Mode- Work from office 5 days working with 2 fixed Weekly off (Sat & Sun).

Roles and Responsibilities - Process loan application forms Verify data and make the correction. Verify KYC documents Review and verify the entries Online forms processing Maintain the Confidential records Completely working from the office Working Days / Hours / Benefits: 6 days week (Monday to Saturday) Growth Opportunity within the organization. Flexible working hours. Employee centric Organization.

NIIT Limited is hiring for its MNC client - WIPRO Wipro HR Services India Pvt Ltd. is looking for a Customer Care Specialist for Human Resource Outsourcing (HRO) Process. We are looking for smart professionals with a great attitude to make every single client interaction delightful Salary: 3.08LPA- 3.25 LPA LOCATION Gurgaon Interested candidates, please apply directly or share your resumes on : sakshi.8.sharma@niitmts.com or reach out directly at 8433467894 Your Impact as a Customer Service Specialist- HRO Customer Service through calls. Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort Maintain Internal & Client level delivery quality on calls. Adhere to Customer Service Attendance & Accountability policies Execute issue /query resolution and ensure proper documentation &follow-up Identify, share and support operational improvements Required Experience Excellent communication skills Should be flexible to work in rotational shifts Proficient in computer usage and Basic knowledge on MSOffice Designation: Customer Service Specialist Education: Graduates in B.Com, B.A,BCA, BBA,BHM, BSc & BSc IT (Except Stats, Maths Hons & EcoHons) We Offer You: Defined career roadmap which offers growth opportunities Performance based incentive program** Investment in talent development and skills enhancement Work life balance with 5 day workweek Collaborative environment with best in class professionals Focus on colleague engagement and fun@work Night Allowances * Insurance benefits

Location: Bengaluru (Work From Office) Department: Category Reporting To: Head of Puja Category Type: Full-Time Role Overview: We are looking for a proactive and detail-oriented Category Associate to join our team at AppsForBharat. You will be instrumental in managing puja listings and supporting state-level execution, ensuring a seamless user experience across our app and web platforms. This role is pivotal to scaling our category offerings and driving growth in the faith-tech space. Key Responsibilities: Puja Listings Updates: Upload new pujas, update existing ones, and ensure 100% accuracy and quality control across app/web. State-Level GTM Execution: Support Category Managers in state-specific research and local execution plans. Data Collection Analysis: Gather insights on regional puja trends, user behavior, and vendor inputs; submit actionable reports. Pricing Inventory Coordination: Maintain backend pricing and SKU mapping aligned with the frontend experience. Vendor Temple Coordination: Collaborate with the temple ops team/vendors to gather and update puja content (images, videos, timings). Campaign Execution Support: Assist in seasonal campaign launches curate banners, finalize naming, and implement offers. Internal Coordination: Liaise closely with Marketing, Ops, and Content teams to ensure seamless task execution. Quality Assurance: Perform regular checks on live puja pages and flag any discrepancies. CRM Repeat Order Nudges: Help drive nudges and personalized recommendations for repeat orders in collaboration with the CRM team. SOP Documentation: Maintain and regularly update SOPs for puja launches and execution processes. Key Deliverables: 100% accuracy and TAT 24 hrs for listing updates. Timely and actionable research reports (2 3 per month). Full QA coverage of puja pages and proactive issue flagging. Support for X state launches and X campaigns per month. Timely turnaround ( 48 hrs) for new puja requests. Zero delays in cross-functional coordination. What We re Looking For: 2 4 years of experience in category management, e-commerce operations, or a related field. Strong coordination, data management, and communication skills. Ability to work cross-functionally and handle multiple priorities. High attention to detail and ownership mindset. Familiarity with backend operations and content management systems is a plus. Interest in faith-tech or cultural commerce is a bonus. This role is critical to driving our growth and ensuring an excellent experience for users participating in pujas through AppsForBharat. If you thrive in fast-paced environments and enjoy owning processes end-to-end, we d love to hear from you!