467 Backend Operations Jobs - Page 13

Location: HSR Layout, Bangalore Job Type: Full-time (Work from Office) Shift: Day Shift (Rotational Offs) Experience: 02 years (Freshers welcome) Requirements: Typing Speed: Minimum 30 WPM with 90% accuracy. Good communication skills in English and regional languages (Kannada, Hindi, etc.). Basic computer knowledge and familiarity with MS Office. Ability to multitask and work in a fast-paced environment. Positive attitude and willingness to learn. Immediate Joiner Prefered Preference for candidates with experience in the Foodtech industry. Salary & Benefits: Salary: 12,000 16/month (based on experience) Incentives: Performance-based Benefits: PF, ESI, Paid Leaves, Training Provided How to Apply: Please share your updated CV at amrit.sharma@cogenthub.com WhatsApp me (No Calls) @ 8867996428

POSITION- BACK OFFICE EXECUTIVE ( OPERATIONS) SALARY- 32700 TO 45000 (PF,ESIC) ANY GRADUATE, MALE/FEMALE BOTH FRESHER/ EXP BOTH CAN APPLY LOCATION- NAGPUR, CHANDRAPUR, AMRAVATI, BEED, WARDHA, WARORA JOINING IN ( JUNE & JULY 2025), LIMITED SEATS Required Candidate profile Assisting and supporting management, Gathering and processing research data, Excellent organizational skills, Basic knowledge of financial and accounting software, Strong organisational skills.

Roles and Responsibilities - Verify data and make the correction. Process Pension form or salary forms Process payment on the system Review and verify the entries Give the regular Detail of payments Transfer data from excel and PDF formats to system. Maintain the Confidential records Inbox Management Understanding the queries of the clients and resolving the same through emails Process loan application forms Verify data and make the correction. Verify KYC documents Review and verify the entries Online forms processing Maintain the Confidential records Liasoning with client Supervising the team and take care of client deliverables Query resolution Preparation of timely MIS report s. Job Location - Mubai and Kalyan. Candidate Profile - Knowledge as a Computer Operator, Back office operation and Internet Browsing Freshers and minimum 6 months of any corporate experience Able to write and read English. Analytical & Logical thoughts process Knowledge of Excel Skills Required - Good communication skills. Ability to work under pressure. Interpersonal Skills. Typing Speed 30 wpm

Hello Job Seekers! Greeting from Shining Stars ITPL! New Opportunities are available hurry up! Any Graduate Who has minimum 6 month of experience in any Insurance Sales with excellent communication skills can easily apply Location: Noida Operation Executive Working -6 days Rotational day Shift Salary- Up to 3.5 LPA Roles and Responsibilities Process life and general insurance policies through Max Insurance platform. Handle backend operations for insurance policies, including policy renewal, claims processing, and customer retention. Communicate effectively with customers via phone calls (CSA) to resolve queries related to policy renewals, premiums, and other operational issues. Desired Candidate Profile 0-3 years of experience in insurance operations or a similar industry. Strong understanding of insurance sales principles, particularly life insurance products. Ready to take your career to new heights? Apply Now! For more details contact Monika(7266822602), Nishee(9214101672) or whatsapp your resume. Thanks and Regards, Monika Singh 7266822602 HR Executive Shining Stars ITPL

Design and update job descriptions Source potential candidates from various online channels e.gsocial media and professional platforms like LinkedIn, Naukri etc Craft recruiting emails to attract passive candidates Screen incoming resumes and forms Required Candidate profile Position: HR Recruiter Location: Varachha, Surat . Mo - 9429770326 .

NIIT is Hiring: Customer Service Specialist HRO - WIPRO Location: Gurgaon Salary: 3.08 LPA 3.25 LPA Both side cab facility Night Shift Freshers can also apply Interested? Send your resume to sakshi.8.sharma @niitmts.com Contact: 8433467894 We are conducting virtual drive on Monday - 2nd-June- 25 VIRTUAL DRIVE DETAILS- Download Microsoft Teams and join through laptop/cellphone with no background noise and earphones Join the meeting now Meeting ID: 456 839 060 705 6 Passcode: zU2Fj6NS Role: Customer Service Specialist Eligibility: Graduates in B.Com, B.A., BBA, BCA, BHM, B.Sc, or B.Sc IT ( Note: Excludes Statistics, Maths Hons, and Economics Hons graduates ) Key Responsibilities: Handle customer queries through phone calls with professionalism and empathy Deliver timely and accurate services, meeting defined productivity and quality benchmarks Aim for first-contact resolution and maintain high customer satisfaction Comply with service level agreements (SLAs) including AHT, CSAT, and Customer Effort scores Document all interactions accurately and follow up when required Identify opportunities for process improvements and contribute to operational efficiency Ensure consistent attendance and adherence to company policies Required Skills & Experience: Excellent verbal and written communication skills Basic computer proficiency and knowledge of MS Office

Skill required: Group Core Benefits- Claims Case Mgmt. Group Disability Insurance Designation: Claims Management New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Team prepares a case studyGroup disability coverage is tied to employment. If change or loss of job, the coverage is not portable. The cost of group coverage can also change from year to year. It is a sort of insurance that pays out if a policyholder is unable to work and earn an income due to a disability. What are we looking for Problem-solving skillsWritten and verbal communicationCollaboration and interpersonal skillsAbility to meet deadlinesProcess-orientation Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Group Core Benefits- Claims Case Mgmt. Group Disability Insurance Designation: Claims Management Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Team prepares a case studyGroup disability coverage is tied to employment. If change or loss of job, the coverage is not portable. The cost of group coverage can also change from year to year. It is a sort of insurance that pays out if a policyholder is unable to work and earn an income due to a disability. What are we looking for Problem-solving skillsWritten and verbal communicationCollaboration and interpersonal skillsAbility to meet deadlinesProcess-orientation Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

We are currently seeking a Senior Associate/Associate to join our team in Pune for a Backend Outbound Process . The ideal candidate should possess a minimum of 0-4 years of relevant experience in backend, preferably in Back office , insurance, or claims transactions . Key Responsibilities: Handling case management tasks effectively Managing insurance, and claims transactions Providing timely and accurate support to customers Analyzing and processing data efficiently Typing skills with attention to detail Comfortable with rotational shifts. (Day/Night both) No Cab facility, additional travel allowance will be provided. Open for rotational week offs. Looking for only Immediate joiners or 30 days. Eligibility Criteria: Minimum 1 year of relevant work experience into Backend Support, Preferably outbound process. Excellent verbal and written communication skills. Insurance/Claims/ Back office experience.

Urgent Hiring for Voice Process / Non Voice Email Chat Process for Work From Office & Work from Home Both. Urgent Hiring Customer Support Executive l Customer Service Executive Inbound Voice Process l Technical Support l Semi Voice Pro

1.Daily, Weekly and Monthly MIS and PPT. 2.Client Profiling, Configurations, and relative documentation 3.Cleaning up Ticket level Pendency’s for multiple projects. Required Candidate profile Handling escalations or urgent tasks from management/other teams. Excel strong, Accounts taking care of, comfortable by handling no. of issues, release note, PPT

Greetings from ReSource Pro!!! . Job Description Job Title: Manager, Service Delivery, India Working Experience: Minimum 12 years experience, 1 + years of experience as an Manager (on paper). Department: Service Delivery Unit Minimum Qualifications: Graduation Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. In this role, you will lead and manage the internal delivery teams to review incidents, problems, and any other operations issues impacting the client. Drive the teams to remediate problems and provide root cause analysis as needed. In this role, you will lead and supervise Service Delivery Supervisors and a number of client teams to establish and maintain a motivated and skilled service delivery workforce. Oversee the daily operations to ensure client satisfaction, work quality and efficiency, current and future business needs are met. Identify and lead the department, division or company level projects to realize corporate goals and strategies. Principal Responsibilities: Talent Inventory: Manage and coach direct reports to be effective in both client management and people management. Identify, develop and retain high-potential employees by providing effective leadership, coaching, training, and performance evaluation to team members and their supervisors. Client Services: Oversee the daily operations of each client team to ensure client satisfaction; manage email, phone or, in-person interactions with clients to maintain and enhance client relationships; execute company-wide client-related programs to ensure consistent service delivery and brand promises; Oversee on-boarding of new clients. Business Growth: Proactively seeks opportunities to improve client experience and drive business growth. Support US-based business development functions effectively in acquiring new clients and developing existing clients. Ensure all department activities comply with information security policies. Problem Solving: Resolve high-impact client issues or new situations by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions, executing and making necessary changes, and communicating effectively. Managing Projects: Stay well informed of corporate goals and strategies; identify and lead the department, division, or company-level projects. Lead assigned cross-function or company-wide activities and projects. Employee Engagement and Budget: Manages staffing level and targeted activities to accommodate a healthy balance of employee engagement, client satisfaction, and business development needs. Manages priorities and budgets to meet company, department, and team goals. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs. Competencies, Skills and Behaviors: Manages for effective performance and develop staff Build effective team relationships Communicates effectively Demonstrates functional excellence Customer centric Shift Timings: Regular Shift - 7:00 AM to 4:00 PM | 7:30 AM to 4:30 PM | 8:00 AM to 5:00 PM | 8:30 AM to 5:30 PM Real-Time Shift - 6:30 PM to 3:30 AM | 7:30 PM to 4:30 AM | 8:30 PM to 5:30 AM | 9:30 PM to 6:30 AM Contact Scope: Contact - HR Sakshi | 8904593038 | Call | Email sakshi_gupta@resourcepro.in

Join Our Exciting Walk-In Drive: Unlock Your Future & Kick Start Your Career! Job description Job Title - Associate, SDU, India Qualification - Bachelor Degree Experience - 0-3 years Time: 8:30 AM - 1:00 PM Date: May 31, 2025 ReSourcePro Operational Solutions Private Limited About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. Over 6,000+ ReSource Pro employees provide dedicated support to more than 400+ insurance organizations, consistently achieving a 97% client retention rate for over a decade. We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability. ReSource Pro Global Achievements: ISG Provider Lens Insurance BPO Services and Platform Solutions 2020 ReSource Pro is placed as High in Product Challenger. EVEREST PEAK Matrix P&C Insurance BPS Peak Matrix Assessment 2021 ReSource Pro is identified as a strong Market Impact in the list of Major Contenders. What Youll Do: 1. Processes routine insurance tasks and activities for clients with minimal supervision. Responsible for meeting quality, quantity, and timeliness deadlines. 2. Operates client system and processes routine insurance tasks and activities for clients with minimal supervision. Follows established procedures and meets quality, quantity, and timeliness standards and information security requirements. 3. Interacts with co-workers and supervisors to meet client needs in a timely manner. Works effectively as a member of the team. 4. Uses email to communicate with clients and responds promptly to client requests. Composes emails that are clear, polite, and well-organized. 5. Reports problems promptly to supervisor and takes initiative to find solutions. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs What You'll Bring: Communicates effectively Assists in training others effectively Builds good team relationship Demonstrates functional excellence Customer centric Ability to independently operate a variety of client systems and performs a range of insurance processing tasks. Ability to manage the Proof of Concept (POC) period effectively to on board new clients. Interact with client via email or phone regularly to provide status updates, troubleshoot issues, learn new workflows and systems, and promote additional services. Ability to analyze documents and follow complex rules. Ability to stay focused for an extended period of time. Ability to use own initiative for problem solving Customer centric and end-customer focused. What's in it For Me? (+Benefits) Monetary: Salary Range from INR 2.8 LPA INR 3.5 LPA Team budget for team outing/get together Shift allowances up to INR 7700 Performance based incentives up to INR 3000 Overtime pay Employee Referral Bonus Medical insurance covered up to INR 5 Lakh Accidental insurance covered up to INR 10 Lakh Recognition and Development: Performance based promotions Quarterly Rewards and Recognition Training and Professional Development Workshops Other Benefits: Casual dress code Open floor set up (no cabins) Music allowed on the floor and WIFI access Transportation Facilities within 25kms from the workplace Emergency medical services Maternity, Paternity and Child Adoption leaves Annual Corporate gift Interview Process: Round 1: Criteria Corp Day 1 (30 minutes) (Universal Cognitive Aptitude Test and Employee Personality Test) Round 2: Quality First Assessment 3 days (Basic document validation and correct entry of information without making any errors) Offer Letter Shift Timings: Real Time Shift: The Real Time Shift operates from 5:30PM to 7:30AM. Regular Time Shift : The Regular Time Shift operates from 7:00AM to 5:30PM. Mid Shift : The Mid Shift operates from 12:00PM to 10:00PM. The office duration within the shift would be 9 hours (including 1 hour of break). Note: Shifts are fixed with Saturdays and Sundays off. Employee Value Proposition: Join Work with the best in class profession and know what they do Learn Learning is a lifelong process and you will have ample opportunities to develop Advance Real time promotions on business needs. Earn Our total reward strategy is much more than the base salary Location: 2nd, 3rd, 7th, 8th and 9th floor, Hub 4, Karle Town Center (SEZ) Kempapura Main Road, Nagavara, Bengaluru, 560045, India

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Genpact is hiring | Underwriting | Noida | physical drive on 31st May Interview Location: Genpact Headstrong Office, Noida sector 59, D-4, D Block, Sector 59, Noida, Uttar Pradesh 201301, near to sector 59 Metro Station. Date: 31-MAy-25 Time: 11:00 Am to 2:00 PM Skill Sets - US Mortgage, Underwriting, US Brokerage, Insurance, Backend Ops, Insurance, Property and Casualty, P&C Insurance, In this role, you will be responsible for Provide expert advice on commercial insurance products, risk management strategies, and regulatory requirements. Your expertise will be required to ensure that team members receive the best possible advice and solutions tailored to their specific needs. You will be required to interact and work with the client partners for all process/business knowledge related documents are updated periodically and team is made aware of the same in a timely manner. Should be open to work in any shift as per the business requirement Your role will require you to utilize your experience in and knowledge of insurance/reinsurance and underwriting processes to process transactions for the Underwriting Support Teams and communicate with the Onsite Team. Responsibilities * Perform necessary activities to support broking teams in collaborating with account management to initiate a renewal, preparing and submitting marketing proposals to underwriters, processing endorsements and policy checking along with other requests * Identify and retrieve relevant compliance documentation necessary to process new policies and policy renewals, changes, additions, deletions and cancellations. * Calculating adjustments and premiums on policies and other insurance documents. * Ensure repository of record is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail. * Communicating directly with underwriters/brokers/account executives to follow up or obtain additional information. * Monitor and attend to requests via client service platform that require action in a timely manner. * Help colleagues troubleshoot and resolve basic issues and perform other related duties as required. Qualifications we seek in you! Minimum Qualifications * Graduate with an excellent interpersonal, communication and presentation skills, both verbal and written * Relevant and meaningful years of experience of working in US P&C insurance lifecycle - pre-placement, placement, and post-placement activities (such as endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections and so on. * Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. * Proficient in English language- both written (Email writing) and verbal * A strong attention to detail; analytical skills and the ability to multi-task are important Preferred Qualification and Experience * Relevant years of insurance experience and domain knowledge, especially P&C insurance * Candidate having Broker (US P&C insurance) experience would be an asset * Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) * A strong attention to detail; analytical skills and the ability to multi-task are important * Should be a team player with previous work experience in an office environment required * Client focused with proven relationship building skills * Ability to work collaboratively as a key member of a team and independently with minimum supervision * Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Openings are with leading MNC based in Kolkata . Graduates with 2-5 years experience into BPO operations & looking for Backend Operations apply! Fixed Shifts - 5:30-2:30 am 5 Days, 2 Weekends Off 1 Side Cab! Aman @ 8700871235 Required Candidate profile Graduates with 2-5 years experience into BPO operations & looking for Backend Operations apply! Fixed Shifts - 5:30-2:30 am 5 Days, 2 Weekends Off 1 Side Cab! Aman @ 8700871235

Roles and Responsibilities- 1.Vendor Management & Database maintenance Fetch & manage external training partners for departmental training requests. Source relevant industry expert trainers as per the departmental objectives & expectations.. Drive the process end to end till execution of the training, evaluation & certification. Work on Certification sponsorship for employees. Manage the internal process and maintain database of all certified/ongoing/forecast certifications. Maintain the forecast & expense of external training/certification and other related amounts. Analyze and present a report quarterly department wise. 2. Create & drive Internal Surveys Create internal surveys on the campaigns, clubs & initiatives being driven quarterly and generate reports. Create Assessments/forms as per need for external training/certification requests. Send poll/ survey for gathering open decision forum results. 3. Manage E-learning Portals: Ensure certification/course assigning to nominees on portals such as EC-Council, Immersive labs, IBM labs, Linkedin learning etc. Ensure completion with defined timelines and share weekly/monthly reports with Managers. Creating learning pathways on Digital learning portals & maintaining reports. 4. Training Delivery: Prepare content and deliver 3 training programs a month. 2 online & 1 classroom. 5. Other Projects: Projects related to L&D related to Intranet, Zoho, Power Automation, Dashboards 6. Change Management: Creative & proactive approach towards learning solutions and report management. Being proficient with the latest technologies to maintain accurate training dashboards & analysis. Essential Skills- Proactive, Analytical approach, Self-motivated and driven to succeed, no spoonfeeding approach, Result Oriented, Excellent Communication Skills, Have a learning attitude. Expert in MS-Excel. Demonstrated ability to work independently and within a team. Education Requirements & Experience- Any Graduate + L&D Certifications/Diploma/PG required 4-5 years of relevant experience Excellent written and verbal communication Ability to manage multiple tasks while remaining proactive and flexible in style Ability to work collaboratively and develop strong partnerships with stakeholders Ability to deal effectively with all levels of staff and management Excellent MS Office skill

Dear Candidate, Greetings for the day Please find the Company Profile and Job Description mentioned below. Telus International Health Care Domain is in the business of helping organizations help their people because we believe that engaged people are the driving force for society. Every day, the expertise of our employees is recognized as essential to the financial security, health and productivity of our clients and their people.We are always looking for talented professionals and strategic leaders who will listen and work together with colleagues to form long-term relationships and to deliver integrated solutions that fit.As we continue to grow, were presently engaging with exceptional candidates interested in growing our global sales teams. Url: https://www.telusinternational.com Note: Flexibility to work in the EST North American time zone (from 5:30 PM to 2:30 AM IST). Candidate must have excellent communication skills Experience in Documentation Handling , MS EXCEL & MS Office Salary Package: A 20% to 30% hike on your current CTC. Free pick up and drop facility will be provided within 35 Kms range Job Location is in Gurugram DLF World Tech Park & Noida sector 135 any of Location need to work 2 days working from office Saturday & Sunday off If this opportunity aligns with your experience and availability, we would love to discuss it further with you. Below are some of the basic requirements:- 1 - 2 years of relevant work experience. Written and verbal proficiency in Basic French is a must. Good verbal & written communication skills Good command on MS Office applications (MS-Excel, MS-Word) Attention to detail Ability to multitask

Enter information into database systems accurately and efficiently. Manage and maintain accurate records and reports. Meet productivity and quality standards. Basic computer skills and knowledge of MS Office require

Enter information into database systems accurately and efficiently. Manage and maintain accurate records and reports. Meet productivity and quality standards. Basic computer skills and knowledge of MS Office require

Enter information into database systems accurately and efficiently. Manage and maintain accurate records and reports. Meet productivity and quality standards. Basic computer skills and knowledge of MS Office require

Role & responsibilities: collecting data through calls from the internal team. providing sales support and MIS co-ordination

Role & responsibilities Voice Process: Handle inbound/outbound customer calls professionally. Resolve queries related to products/services with clarity and accuracy. Deliver excellent customer experience and maintain high CSAT scores. Follow standard procedures for proper escalation of unresolved issues. Non-Voice Process: Process customer data, queries, or claims through email/chat/back-office tools. Ensure timely and accurate data entry and response. Maintain confidentiality and data integrity. Adhere to SLA and quality metrics. Backend process Verify and validate customer information and documentation. Perform data entry and update banking records accurately. Reconcile discrepancies and resolve data issues. Ensure compliance with banking policies and regulatory guidelines. Coordinate with other teams to resolve process exceptions and escalations. Maintain confidentiality and security of sensitive banking information. Desired Skills: Good communication skills in English (Voice and backend process). Basic computer knowledge and typing speed (Non-Voice). Willingness to work in rotational shifts. Customer-focused with a positive attitude. Problem-solving ability and adaptability. Documents to Carry: Updated Resume (Hard Copy) Government ID Proof (Original + physical Copy) Once you reach here kindly contact HR kanak phone no. 6361345172 Preferred candidate profile No BSc, Btech, B.E and postgraduate freshers are eligible, B.com, BBA, BCA freshers and experienced are welcome. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Should be Smart & Capable of Handling Every Single Work Allotted to them.Candidate should have Proper Computer Knowledge Should have Knowledge of Excel and Word Will required to maintain accurate reports of work done. Required Candidate profile 6 days week (Monday to Saturday) Growth Opportunity within the organization. Employee centric Organization.

B.Tech/B.Com./ B.sc /B.B.A/BA any graduate Experience: 0-1 Location : Gurgaon Joining- Immediate joiners and freshers preferred. Preferred candidates from Haryana 1. Proficient in MS Office (Word & Excel) 2. Interpersonal and communication skills. 3.Excellent communication skills 4. Young and Energetic. 5.Good Typing skills 6..We are looking for good candidate with Positive attitude, willing to accept challenges & Work pressure.

Hiring For Backoffice, Only Graduate Can Appply, Need minimum 2 Years to 6 Years Both Can Apply, Kolkata Location, Fixed Shifts & Weekenoffs. Need- Only Graduate Can Apply Offer- Salary upto 3.75 LPA to 7 LPA+ Cabs+ Incentives Backoffice batch- Great opportunity of growth. Please NOTE- 5 Days Working - Night Shifts Backoffice Profile EXCELLENT COMMUNICATION-Skills REQUIRED It is work from Office Candidate should be from Delhi NCR location . OR candidates should be ready to relocate immediately after selection. Please start a chat on whatsapp for a quick reply. Call us at 9899117267 (Kashish)