867 Backend Operations Jobs - Page 13

Back Office (Non-Voice Process) - Computer operation, Verify KYC and other scanned documents, email handling, Excel working and MIS Work Location: Nr Music Academy, Cathedral Road, Chennai Fresh BCOM BBA BCA Grad 2025 Day Shift Pay Rs.13k pm+benefits Required Candidate profile BCOM, BBA, BCA, Freshers 2025 or Experienced 0-1 year Computer Operation mandatory Excel Operation mandatory Analytical mind and grasping skills English Communication Training provided for freshers Perks and benefits Annual Bonus

Responsibilities: * Ensure timely order fulfillment * Manage backend ops & processes * Oversee voice sales team * Coordinate email communications * Enhance communication skills within the team Accessible workspace Onsite creche facility Travel allowance Job/soft skill training Capability building program Leave encashment Mobile bill reimbursements Sales incentives

Responsibilities: * Ensure data security and compliance standards met. * Collaborate with e-commerce platforms on backend processes. * Manage backend ops & processes at IndiaMart .com.

Were looking for someone who has these abilities and skills: Required Skills and Abilities: University Degree with minimum 50% aggregate. French language skills: business level. Relevant years of experience in IT/ITES or Insurance Oriented roles. Excellent written and communication skills. Excellent analytical skills with an attention to detail. Knowledge of database searching techniques. Prior experience in Compliance / Sanctions role an advantage (not mandatory). Knowledge of database searching techniques. Able to prioritise competing workloads.

We are seeking a highly organized and detail-oriented Back Office Executive to provide support to our organization. The candidate will be responsible for managing day-to-day operations, maintaining records, performing various administrative tasks.

back-officeResponsibilities: * Prepare Excel reports with accuracy * Manage backend operations from start to finish * Communicate effectively via email & phone * Oversee back office tasks efficiently Timings - 12:30 PM -9:30 PM & 1:30 PM - 10:30 PM Food allowance Provident fund

Key Responsibilities: Operations: Coordinate end-to-end policy issuance processes, including proposal form verification, documentation, and underwriting follow-ups. Maintain and update policy records in the system accurately and timely. Track renewal and endorsement schedules and ensure timely action. Handle premium reconciliation, payment follow-ups, and coordination with finance. Assist in the claim intimation process and documentation coordination. Client Servicing Support: Act as a support point for queries from clients related to policy coverage, endorsements, and claims. Prepare and share policy summaries, MIS reports, and renewal notices with clients. Follow up with internal teams and insurance companies for pending deliverables. Support in client onboarding, policy comparisons, and proposal presentations. Maintain service trackers, client folders, and communication logs. Required Skills & Competencies: Good knowledge of general / health/life insurance products & processes Strong communication and coordination skills Detail-oriented with good documentation handling MS Office proficiency (Excel, Word, PowerPoint) Customer-focused mindset with the ability to manage timelines Educational & Experience Requirements: Graduate / Postgraduate in any stream (Commerce or Insurance preferred) 13 years of experience in insurance operations or client servicing (brokerage or insurance company preferred) Only those candidates who are based in Ranchi can apply. Only female candidates are preferred. Looking for a candidate who can join immediately . Interested candidates can share their resume at susweta@salasarservices.com for instant application.

Designation :- Chat Support Executive Profile:- To solve customer queries through chat or email Shifts:- Rotational with 02 week offs Cab Facility Qualification:- Only Graduate Experience :- any For faster response WHATSAPP cv to HR 79827 39499

-Takes care of Banking back End Process -Banking Experience is mandatory -Handling channel Distributors, channel handling, connector handling, sub DSA handling, agents and freelancers. Contact for more details - 8970113344

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire. Pay Band: 4 / H Country/Location: Noida, India Department: GSS English & Exams (IELTS Operations) Contract Type: Fixed Term Contract Role Purpose The role is to provide a positive experience for all British Council customers by handling their enquiries effectively and aiming to resolve them on the first contact, helping to support and grow the business. Role Accountabilities The role involves delivering excellent customer service by maintaining a positive and professional attitude, promptly and accurately handling enquiries, and ensuring customer satisfaction through strong product knowledge. It also includes working closely with team members to share information and address customer needs. Additionally, the role requires adherence to information security policies, including compliance with ISO 27001 and IGA standards, managing user access, providing security awareness, maintaining proper records, and ensuring timely resolution of incidents within agreed SLAs. Role specific skills, knowledge and experience The ideal candidate will have 6 months to 2 years of experience in customer service or backend operations, preferably gained within a blended process environment. Further Information Language: Strong English proficiency is crucial for this role, requiring fluency in both written and spoken communication to effectively navigate British Council systems and international operations. Education: A bachelors degree in any discipline is required. Locally recruited: Applications are welcomed from candidates currently in this location with a natural right to work. Relocation support is not provided. Overseas Citizen of India (OCI) card holders will need have, or be able to obtain, a valid special work permit issued from Government of India (GOI) to work in the British High Commission (BHC). BHC will not be able to sponsor work visas or obtain/ assist with the special work permit from GOI. Offers of employment made to OCI card holders will be conditional upon candidates obtaining a special work permit.

We are inviting applications for the role of AML/KYC We require someone with extensive knowledge and experience in General Accounting. Responsibilities In this role, you will be responsible for all the activities related to AML/KYC which include: Document findings and ensure this is adequate for quality checks and audits Able to identify red flags and judge the need for issue Able to meet timelines and turn around completed cases to meet service level agreements without compromising on quality Ability to work independently and deliver against commitments Ability to act swiftly and work in a evolving digital environment Should have good knowledge on AML and KYC end to end Process Qualifications we seek in you! Minimum qualifications Advanced Communication and Presentation skills Problem solving and decision-making Preferred qualifications Will consider people with capital markets experience Strong knowledge about AML/CTF and sanctions Good knowledge about banking/capital markets products, processes and platforms contact 8591818500 watsapp only

Hello, Greetings from Kotak Life Insurance..!!! Kotak Life Insurance is looking for candidates for the role of Assistant Manager for Branch Operations and below is the Job Description attached. Only MALE candidates preferred Interested candidates can share their resume to kli.jayshree-jain@kotak.com or Whatsapp on 7972001255. Job location: Kochi Age limit : 26 Years Job Description : 1. New Business proposal form processing. 2. Primary underwriting. 3. Customer Service. 4. Renewal Calling 5. Stale Cheque Closure. 6. Surrender Retention Retention of customers who come to branch for surrender of policy, by means of educating about benefits of long term stay and use of retention kit. 7. ECS Sourcing Convincing and registering customers for ECS by means of educating customers about benefits from walk-in customers, renewal calling and at all touch points with customers and achieving assigned monthly targets. 8. Driving conversion of new business by means of follow-up with sales team on requirements. 9. Driving End to End TAT. 10. Medical Co-ordination in medical proposal forms with medical center, sales team and customer. 11. Riders sourcing from walk-in customers and renewal calling. 12. Follow-up with customers for arranging Direct Credit documents towards all types of pay-outs [ like surrender ( part or full), maturity, survival benefit etc. ] 13. Other back office work. 14. Receipting of Premiums new business , renewals, agency, shortfall premiums etc. all types of payments in cash and cheque at branches. 15. Banking of cheque and cash collected on previous day thru Bank appointed pick-up person. 16. S2S Service to Sales and cross sell. Desired Candidate Profile Graduate Fresher OR Graduate+1year of experience Perks and Benefits A great learning opportunity A pathway for growth in career with Kotak Life

Responsibilities: * Dealing with Customer Enquiries * Collaborate with stakeholders on strategic planning & execution * Ensure compliance with aviation standards & medical protocols * Manage team performance, development & communication

Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Global Payment Solutions (GPS) is made up of almost 10, 000 colleagues across 58 countries and territories. This business is uniquely positioned to help clients make payments across borders, currencies and regulations, quickly and efficiently with dedicated in-country and regional support. Our expertise in this area is repeatedly recognised by the industry s most prominent publications and associations with numerous global, regional, and country awards. We are currently seeking an experienced professional to join the Global Liquidity and Cash Management - Client Services team. Principal Responsibilities HSBC Bank has been at the forefront of Innovation in the cash management space and has been offering comprehensive range of new age solution for GBM and CMB clients globally. The bank has been recognised by industry s most prominent publications and associations for its strength in combining innovation and service excellence with end-to-end customer solutions. HSBC GLCM serves as a core service provider for Commercial (CMB) and Global Banking (GBM) customers. The jobholder is required to provide strategic direction for consistent delivery of top quality and market leading CS functions in country to achieve the overall business objective of revenue growth. The role is focused on achieving revenue retention, effective transactional advisory to other frontline teams, pro-active management of GLCM service performance and increased clients usage of GLCM products and solutions. The jobholder is responsible for: To manage client queries and be responsible for retaining the HSBC wallet. One point spoc for all GLCM requirements for the managed portfolio. Alignment with the global model and business objectives Working with CS Team leader of all CS initiatives including client communications, allocated staff training and development, technology implementation, client surveys etc. Contribute to the achievement of strategic direction given by CS Head for consistent delivery of top quality and market leading Client Service functions for regional/global clients Compliance with all applicable laws, regulations and Global Standards by the CS team; Contribute towards achievement of local/ regional/ global targets of CS. Support to the Team Leader GLCM Client Services and Country Head of Client Management in driving a culture of long term, high quality needs-based solutions for Clients, setting a market leading standard for client service/ experience. #LI-HSBCRM Requirements Essential Bachelor s degree in business, related field or equivalent work experience Excellent knowledge and experience in managing client under Transaction Banking. Front line customer handling experience High commitment to service excellence and client relationship management Strong knowledge of back end Operations process. A passion for serving clients and managing clients. Strong interpersonal, influencing and communication skills Strong relationship-building skills Minimum 3-5 years of experience in transaction banking Desirable Experience of working in an International Global Banking environment Broad based knowledge of HSBC Group companies Additional Information Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required. Useful Link Link to Careers Site: Click HERE HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Coordinate end-to-end corporate travel bookings Manage approval workflows and ensure policy compliance Communicate with vendors for timely arrangements Provide real-time support to clients Maintain and optimize platform accuracy and reporting

Position Summary This position will serve as a key member of the Insurance/Finance Team and Will be reporting to the Service Delivery Manager. Primary Responsibilities 1) The Team Lead will be responsible for understanding operational requirements, researching best practices, assist with the design and implementation of new processes and tools. 2) This position will require the ability to cultivate a team environment that provides exceptional customer service and ensuring all staff members perform at a consistently high level. 3) The ability to motivate, instill accountability and achieve results. 4) Effectiveness of a team of Process Associates. 5) Prepare MIS reports. 6) Interact with Customers and manage their queries. 7) This position will require providing day-to-day coordination on the activities of the team. 8) Attending and responding to written/electronic correspondence. 9) Candidate should have been in a Team Lead role, on papers for at least 1year 10) Should have exposure to handling 10+ FTEs Additional Responsibilities 1. Positive attitude and should be flexible to work in dynamic environment. 2. Ability to generate process improvement ideas through Kaizen and projects. 3. Enhances organization reputation by taking ownership and accountability. V. Skills and Competencies 1) This position will require an individual who has a previous and demonstrated ability of success in - Proven people management skills - Service delivery 2) Good academic record (50% or above). 3) Excellent communication skills (Verbal and Written). 4) Strong analytical skills Minimum Qualifications Education Major 1) Graduate/Post Graduate (Preferably Commerce). Degree Bachelor Master Licenses/Certificates Work Experience 1) Minimum 4 years of post qualification experience in BPO/KPO industry. (Insurance Domain) 2) Candidate must have 1 year on papers experience as a TL and should be currently designated as a TL Remuneration, Perks and Stocks (as applicable) 1. Package range from lac per annum to lac per annum 2. Performance based incentives 3. Night shift allowances 4. Joining bonus

Title : NMRP Support Executive Experience : 2+ years in Customer Support, preferably Key Responsibilities: Support & Communication: Manage the NMRP mailbox, respond to learner queries promptly, and follow up to ensure program completion. Reporting & Tracking: Maintain accurate Excel-based trackers and dashboards. Content Coordination: Draft concise, engaging content for learner emails, reminders, and program teasers. Collaboration: Work closely with internal teams (legal, marketing, design) to support seamless program execution. Social Media Monitoring: Track and escalate learner interactions on relevant posts and support community engagement. Qualifications: Mandatory Strong written and verbal communication skills Customer-focused mindset Preferred Intermediate MS Excel proficiency Basic content writing ability Detail-oriented and organized Basic understanding of branding and marketing communication Comfort with cross-functional collaboration Familiarity with social media platforms handling Qualifications Intermediate Excel proficiency (Pivot Tables, VLOOKUP/XLOOKUP, basic dashboards). Strong written and verbal communication skills. Basic understanding of content writing best practices . Organized , responsive , and customer-focused mindset . Familiarity with social media platforms and community engagement (not mandatory)

Responsibilities: * Ensure accurate data entry into systems * Draft emails * Manage back office tasks with efficiency * Maintain organized computer files & documents * Work on MS word, Excel and Google sheets

Seeking a graduate fresher for our non-voice team. The ideal candidate will possess strong communication skills and attention to detail to handle various operations. Walk-in Interview Venue: Quinte Financial Technologies, Gurugram

- Manage and execute Mutual fund transactions, kyc applications, handle customer queries related to the same. - Manage and execute life and general insurance policy renewals, maintain cusomter data on relevant softwares.

We are hiring for CRM Executive for a Real Estate Industry Location-Greater Noida Qualification-Graduate Experience-2-4 years in the real estate industry Salary-depends on the interview Key Requisites: 1.Must have Good Communication skills 2. Must have hands on experience on 4QT Software 3. Must have proper knowledge of post sales process 4. Experience on drafting BBA/LOA 5. Should have basic knowledge of CRM key terms.

Looking for a back office executive for a leading pharma company based in Jodhpur Call - 9928075555 Immediate joiners preferred

Opportunity as a Transaction Processing ( Backend ) - Airoli - Night Shifts ( 5:30 PM to 3 :00 AM ) Company - Accenture Designation - Transaction Processing Representative Location - Airoli Shifts - US Shifts 5:30 PM to 3:00 AM Offered CTC - 20100 Gross 16000 In hand It is a Non voice/ mail support/ chat support Both the ways Cabs will be provided. Job Description :- Perform data entry and research in various systems and tracking tools. Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problems. Assess and resolve non-standard and standard issues or problems. Seek advice and escalate issues when faced with tasks/problems outside the scope of the work. We need fresher with good communication. Interested candidates please send your updated resume on fzshaikh@eteaminc.com

We are looking for a Process Executive - Non-Voice to join our team, working on the US Bank process. The ideal candidate will possess strong communication skills and attention to detail to handle various operations.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.