467 Backend Operations Jobs - Page 12

Enter data into computer system with high accuracy and speed. Review and verify data for errors and inconsistencies. Maintain data integrity and confidentiality. Perform data cleaning and data validation tasks.

Enter data into computer system with high accuracy and speed. Review and verify data for errors and inconsistencies. Maintain data integrity and confidentiality. Perform data cleaning and data validation tasks.

Enter data into computer system with high accuracy and speed. Review and verify data for errors and inconsistencies. Maintain data integrity and confidentiality. Perform data cleaning and data validation tasks.

Enter data into computer system with high accuracy and speed. Review and verify data for errors and inconsistencies. Maintain data integrity and confidentiality. Perform data cleaning and data validation tasks.

Enter data into computer system with high accuracy and speed. Review and verify data for errors and inconsistencies. Maintain data integrity and confidentiality. Perform data cleaning and data validation tasks.

Enter data into computer system with high accuracy and speed. Review and verify data for errors and inconsistencies. Maintain data integrity and confidentiality. Perform data cleaning and data validation tasks.

Skills requires Able to create process within the office Strong communication skills Strong email skill Project management Team Handling Required Candidate profile Good Working Knowledge of MS Office (word and excel) Fresher can also apply with extra skill set

1. back-office operations like, purchase, redemptio (online & physical) 2. upload transaction files from RTAs 3. Review of Mutual fund portfolios 4. Update and analyze past returns, brokerage details 5. Provide client support and service

KeySkills: SPLUNK, SIEM DOMAIN, BACKEND OPERATIONS , UF, HF, SH, INDEXER CLUSTER, LOG MANAGEMENT, LOG COLLECTION, PARSING, NORMALIZATION, RETENTION PRACTICES, LOGS/LICENSE OPTIMIZATION, DESIGNING, DEPLOYMENT & IMPLEMENTATION, DATA PARSIMONY, GERMAN DATA SECURITY STANDARDS, SPLUNK LOGGING INFRASTRUCTURE, OBSERVABILITY TOOLS, ELK, DATADOG, NETWORK ARCHITECTURE, LINUX ADMINISTRATION, SYSLOG, PYTHON, POWERSHELL, OR BASH, OEM SIEM, HLD, LLD, IMPLEMENTATION GUIDE, OPERATION MANUALS As Lead Splunk, your role and responsibilities would include: Hands on experience in the SIEM domain Expert knowledge on Splunk Backend operations (UF, HF, SH and Indexer Cluster) and architecture Expert knowledge of Log Management and Splunk SIEM. Understanding of log collection, parsing, normalization, and retention practices. Expert in Logs/License optimization techniques and strategy. Good Understanding of Designing, Deployment & Implementation of a scalable SIEM Architecture. Understanding of data parsimony as a concept, especially in terms of German data security standards. Working knowledge of integration of Splunk logging infrastructure with 3rd party Observability Tools (eg ELK, DataDog etc) Experience in identifying the security and non-security logs and apply adequate filters/re-route the logs accordingly. Expert in understanding the Network Architecture and identifying the components of impact. Expert in Linux Administration. Proficient in working with Syslog. Proficiency in scripting languages like Python, PowerShell, or Bash to automate tasks Expertise with OEM SIEM tools preferably Splunk Experience with open source SIEM/Log storage solutions like ELK OR Datadog etc. Very good with documentation of HLD, LLD, Implementation guide and Operation Manuals

Role & responsibilities Responsible for driving the day-to-day operations to deliver high-quality services. Manage operations team (paralegal team) Coordinate and collaborate closely with the legal team (lawyers) Give inputs to the technology team to improve the software further Adhere to client requirements to ensure KPIs are met: Ensure the operations teams are aligned on the KPIs committed to the customer. Understand the current KRA and KPIs set for the paralegal team. Improve the same. Understand the current product, the mode of delivery, and the process used. Improve the process to maximize the efficiency/productivity of the operations team. www.maatrum.com Understand the current organizational structure of the operations team & the quality of talent/skills available. Improve on the same. Understand the training needs of the team. Real-time queue monitoring for chats/emails and managing it to meet the Targets. Also, monitoring the queue for any spike in the volume or any critical issues on the production floor so as to communicate to the client's internal management. Actively participate in the Weekly Operations Call with Manager & Operations Head to discuss the achieved target for the week/month and the root cause of the failures as well as the action plan to minimize them. Act as a people manager to drive culture, and emphasize engagement and retention initiatives on the floor. Ensure the team is well motivated. Plan and implement a training calendar for continuous improvement and up-skilling. Create a robust performance management system to reward the top performers and also to identify those who need support. Play a key role in hiring to ensure the quality of talent continues to improve Taking care of performance management by identifying improvement opportunities, providing effective feedback, coaching, training, and stimul ating the career advancement of the team members within the project or lateral movement Motivate the team members and distribute the task equally among the team members. Monitor and Audit emails & chat responses of each individual of the team and coach them to enhance their knowledge and skills. Ensure the attrition rate is within the acceptable limits and work towards zero attrition. Desired Skills: Excellent written and verbal communication skills in English and Kannada Language

Job:- Resident Relationship Manager Location:- Gurgaon Roles & Responsibilities: 1) Ensure that all operations are in compliance with SOPs and company policies, making any necessary adjustments as needed. 2) Ensure that all aspects of the residential community are functioning correctly, including facilities management, maintenance, and security. 3) Act as the primary point of contact for residents and handle any issues, concerns, or complaints promptly, effectively, and with sensitivity. 4) Manage the customer service and support processes to ensure that all residents receive excellent service and support throughout their stay. 5) Work closely with the sales team to ensure that all operations are aligned with the sales objectives and provide feedback on any potential operational issue 6) Ensure that all residents are complying with stay guidelines and create a welcoming and comfortable environment for residents. 7) Prepare regular reports on operations and customer service-related issues and provide recommendations to the management team for improvements. 8) Ensure that the residential community complies with all relevant regulations and guidelines. Skills and Qualifications: 1) A Bachelor's degree in Business Administration, Hospitality Management, or a related field. 2) Proven experience in customer service, operations, and facility management. 3) Excellent communication skills and the ability to handle resident concerns sensitively and professionally. 4) Strong problem-solving skills and the ability to work under pressure. 5) Ability to work independently, multitask, and manage time effectively. 6) Experience with relevant software applications, including property management software, customer service software, and Microsoft Office. 7) Knowledge of local regulations and guidelines related to residential communities. 8) Strong leadership skills and the ability to work well as part of a team. Perks :- Food and Accomodation

SRI BABY PROPERTY DEVELOPERS PRIVATE LIMITED JOB DESCRIPTION: We are looking for CRM senior level-2 1. Nice and Energetic Working Environment 2. Excellent Career Growth, Learning, and Experience Job Title: CRM Real estate Location: Coimbatore Experience: 2+ Years Job Type: Full-Time Industry: Real Estate / Property Development / Construction Key Responsibilities: Client Relationship Management: Develop and maintain strong relationships with clients, both existing and potential, through regular communication and proactive outreach. Understand client needs and preferences to tailor real estate solutions and services. Address client inquiries and concerns promptly and professionally. Ensure client satisfaction by providing exceptional service and resolving issues effectively. CRM System Management: Utilize CRM software (e.g., Real volve, Pipedrive, Zillow Premier Agent CRM, Zoho CRM) to track client interactions, manage leads, and organize sales activities. Maintain accurate and up-to-date client data within the CRM system. Generate reports and analyze data to identify trends and opportunities for improvement. Contribute to the development and implementation of CRM strategies. Sales Support: Assist sales teams in identifying and qualifying leads. Support sales efforts by providing timely and accurate information to clients. Contribute to the achievement of sales targets. Communication and Follow-up: Maintain regular communication with clients to keep them informed about property updates, market trends, and other relevant information. Follow up on leads and inquiries promptly to ensure timely responses and conversions. Other Duties: May be involved in marketing activities, such as creating email campaigns or social media content. Participate in team meetings and training sessions to stay up-to-date on industry best practices. Skills and Qualifications: Strong interpersonal and communication skills. Excellent customer service skills. Proficiency in CRM software. Ability to build rapport and establish trust with clients. Strong organizational and time management skills. Ability to work independently and as part of a team. Experience in the real estate industry is a plus. Bachelor's degree or equivalent experience Why Join Us? Opportunity to work with a leading real estate brand. Dynamic work environment with career growth opportunities. Kindly apply your CV for the above requirement needs only Interested candidates, please share your CV with: hr@sribabyproperties.com Website: https://www.sribabyproperties.com/

In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures Primary upward interaction Male candidate Preferred Required Candidate profile Age should be below27 years Degree must be completed Male candidate Preferred Female should ready to relocate

Job DESCRIPTION: • Over-all responsibility to monitor day to day activity of the Service/Repairing Jobs for its Engineer allocation, offer to customer, Followup for PO, Dispatches etc.. • Managing the in/out of all the products with accountability which includes finished products, dispatch & delivery. • Looking after arrangement of raw material from local market, Imports and Online shopping • Invoice preparations and payment followup with clients.. • Interact with internal team to ensure on time delivery. Desired Profile & Competencies • Age Limit up to 35 years only • Excellent communication skills both written & verbal. • Have good interpersonal skills & presence of mind. • Good Computer skills specially in Excel & Outlook • Eager to learn very fast. • Good Typing speed.

Role & responsibilities Respond promptly and professionally to customer inquiries via phone, email, live chat, or social media Provide accurate, valid, and complete information by using the right methods and tools Resolve product or service issues by clarifying the customer's complaint, determining the cause, and offering appropriate solutions Escalate unresolved issues to the appropriate internal teams when necessary Document all customer interactions in the CRM system Follow up to ensure resolution and customer satisfaction Stay updated on product knowledge, company policies, and industry best practices Identify customer needs and suggest appropriate products or services Shifts -Rotational Shift Experience in a call center or tech support environment Knowledge of [your industry or product-specific knowledge Excellent communication and interpersonal skills Candidates with a B.Com, B.B.A, B.A , or any Postgraduate degree and experience in Customer Support are welcome to apply. Please bring the original physical copy of any of your identification documents for verification. B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Supervise and manage all site operations and personnel. Liaise with clients, contractors, and internal teams to ensure project or service alignment. Address and resolve operational issues or emergencies in a timely manner. Required Candidate profile Train and mentor on-site staff, promoting best practices and continuous improvement. Age 30-37 capitalplacement02@gmail.com P- 9891750342 | WhatsApp- 7895263093

Supervise and manage all site operations and personnel. Liaise with clients, contractors, and internal teams to ensure project or service alignment. Address and resolve operational issues or emergencies in a timely manner. Required Candidate profile Malur -Karnataka Anekal - Karnataka Dohole,Bhiwandi taluka -Maharashtra capitalplacement02@gmail.com P- 9891750342 | WhatsApp- 7895263093

Role & responsibilities: Maintain and update various management information systems (MIS) with relevant data. Prepare regular reports, data analysis, and presentations as required by senior management. Ensure smooth functioning of office operations, including administrative support. Manage and organize office supplies, documentation, and other office-related tasks. Work closely with other departments for coordinating and sharing information. Ensure timely data entry, record maintenance, and follow-up on pending tasks. Desired Skills & Qualifications: Knowledge of MS Office: Proficiency in MS Excel, MS Word, PowerPoint, and other MS Office tools. Strong organizational and multitasking skills. Good understanding of data entry, report generation, and office documentation. Experience with MIS and administrative duties. Strong communication skills and attention to detail. Experience: 2 years maximum of relevant experience. Pharmaceutical industry experience is preferred, but not mandatory. Candidates from other industries with strong computer knowledge and administrative experience are also welcome to apply. Preferred Qualifications: Bachelors degree or equivalent. Prior experience working in a similar role is an advantage.

locationsPune - Business Bayposted onPosted 30+ Days Ago job requisition idR_301569 Company: Marsh Description: We are seeking a talented individual to join our Operations team at Marsh. This role will be based in Pune. This is a hybrid role that has a requirement of working at least three days a week in the office Specialist Insurance Operations The Specialist will provide essential support to Client Executives and Brokers, facilitating the placement of policies and delivering exceptional client service within the Placement value stream. We will count on you to: Ensure compliance with internal targets related to error reduction, quality checking, and processing. Develop and maintain productive relationships with CE/Broker and Policy Servicing teams Ensure all documentation complies with Marsh Procedures, Marsh Compliance Standards, and regulatory guidelines Assist Client Executives and Brokers in managing placements within the Marsh systems File necessary documentation in the Marsh systems and support internal and external teams with updates Prepare Slips/Quotes, Contracts, Endorsements document templates, adapting them based on client information and input from Broking teams Review renewal reports, identifying unnecessary risks and ensuring all documents are accurate and ready for renewal Monitor and manage workflow, coordinating the flow of business into Placement Teams Process Management: Manages own queue of work to ensure timely delivery on all cases as per SLA Understands process steps and guidance and processes case as per process guidelines and checklist Escalates delays and queries appropriately after due investigation Identifies gaps and anomalies in information provided to ensure process completeness before submission for client delivery Ensures quality of data provided by taking end to end responsibility of process delivery Risk & Compliance Ensure adherence to Compliance and operate within the guidelines of internal and external regulators Have working knowledge of the core product principles and regulations that govern the products Ensure that all statutory and company regulations are followed while processing work to protect clients, colleagues and the business interests of the company What you need to have: Graduate with 3- 5 years of experience Process knowledge of broking business and insurance terminologies Ability to prioritize and handle multiple tasks during peak volume periods Collaborative mindset across levels and teams Good command on MS Office applications (MS-Excel, MS-Word) Decision making and Problem solving skills High attention to detail Good relationship skills, Proven ability to work on functional initiatives What makes you stand out Adaptable communicator, facilitator, influencer and problem solver Certification in Insurance domain Why join our team We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSEMMC), is the worlds top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businessesMarsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

Role & responsibilities • Receives documents from both electronic and hard copy form for processing. • Sorts, images, documents, files, and archives by form type. • Identifies documents and their purpose, creating a database of information. • Classifies documents based on contract requirements. • Captures information based on client requirements. • Verifies data from automated data extraction tools. • Ensures transmission of processed data to appropriate next level. Requirement Excellent communication skills and Interpersonal skill. Only Fresher's willing to work in US Shift (night shift) may apply. Non Technical Graduate and post graduate fresher's are eligible. Flexible and eager to learn Perks and Benefits Cab facility. Monthly meal vouchers. 5 days working a week. Interested candidates can share their resume at Sakshi.srivastava@conduent.com with below details : Total Experience- Open to work in night shifts- Yes/No Notice Period- Current Location- Current CTC- Expected CTC- Kindly mention Fresher and your name in subject line

Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, live chat, or social media Provide accurate, valid, and complete information by using the right methods and tools Resolve product or service issues by clarifying the customer's complaint, determining the cause, and offering appropriate solutions Escalate unresolved issues to the appropriate internal teams when necessary Document all customer interactions in the CRM system Follow up to ensure resolution and customer satisfaction Stay updated on product knowledge, company policies, and industry best practices Identify customer needs and suggest appropriate products or services Shifts -Rotational Shift Experience in a call center or tech support environment Knowledge of [your industry or product-specific knowledge Excellent communication and interpersonal skills Candidates with a B.Com, B.B.A, B.A , or any Postgraduate degree and experience in Customer Support are welcome to apply. Please bring the original physical copy of any of your identification documents for verification. B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

We are looking for a proactive and organized Operations Coordinator/Operations Manager. This is an excellent opportunity for graduate,who are eager to begin their career in office management, coordination, or administration Required Candidate profile Supervise and manage all site operations and personnel Train and mentor on-site staff, promoting best practices and continuous improvement capitalplacement02@gmail.com P- 9891750342 | W- 7895263093

Responsibilities: * Close sales with excellent communication skills * Manage backend operations efficiently * Meet monthly sales targets * Must have experience in the Travel and Tourism Industry. * Must have GDS knowledge - Amadeus & Galileo

Telecom Company is Hiring Back Office Executive in Ruby Kolkata Any Graduate(Must know Tally/Excel) Fresher Can Apply Job Details: Billing, Data entry, stock Maintain Time: 10 am-7 pm Salary : up to18,000/- 7687028097 / 9674131854

Opportunity as a Transaction Processing ( Backend )- Airoli - Night Shifts ( 5:30 PM to 3 :00 AM ) Company - MNC Designation - Transaction Processing Representative Location - Airoli Shifts - US Shifts 5:30 PM to 3:00 AM Offered CTC - 20100 Gross 16000 In hand It is a Non voice/ mail support/ chat support Both the ways Cabs will be provided. Job Descriptions :- Perform data entry and research in various systems and tracking tools. Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problems. Assess and resolve non-standard and standard issues or problems. Seek advice and escalate issues when faced with tasks/problems outside the scope of the work. We need fresher with good communication. Interested candidates please send your updated resume on fzshaikh@eteaminc.com