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BI operation Support Persolkelly India

1.0 - 3.0 years

8 - 12 Lacs

gurugram

Hybrid

Role & responsibilities User & Access Support: Manage the central BI&A support inbox, triaging and responding to user questions, incidents, and feedback across 1520 business analytics products. Monitor and triage access requests via a centralized access provisioning portal, ensuring requests align with defined product policies and user roles. Evaluate access requests based on the requesters role and responsibilities, helping users get the appropriate level of access without overprovisioning. Maintain a working knowledge of each analytics products purpose, data sensitivity, and ideal user personas to effectively guide users. Identify and resolve duplicate, excessive, or misaligned access requ...

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