2850 Back Office Jobs - Page 48

Role & responsibilities Coordination & Communication: Working with other departments to facilitate smooth workflow, ensure efficient operations, and maintain communication between teams. Data Management & Record Keeping: Accurately recording and updating information in databases, maintaining organized files, and ensuring data integrity. Administrative Tasks: Assisting with general administrative duties like scheduling, preparing reports, and managing correspondence. Customer Support: Responding to inquiries, resolving issues, and providing information to customers or clients, sometimes as a point of contact. Proficiency in Office Software: Familiarity with MS Office suite (Word, Excel, PowerPoint) and other relevant software. Attention to Detail: Accuracy and thoroughness in data entry, record-keeping, and other tasks. Candidate Preference English Medium Candidate with fluent English communication & English writing skills .

We are looking for a Back Office Executive to handle data entry, documentation, and support tasks. The ideal candidate should have good computer skills, attention to detail, and the ability to manage records and internal coordination efficiently.

1.Banking Knowledge preferably 2.Back office work 3.Good Communication skills and Pleasant Personality 4.Bank Pay Roll Job 5.No sales profile or target type job 6.Handsome salary and perks 7.Fresher or exprience can apply fix sallary sitting job

Urgent Required any fresher graduate candidate for pay roll banking profile. Candidate must be having good communication Skill and good knowledge of computer . We have opening in Banking sector. Back office, branch handlind, acquestion manager etc.

Enter data into computer systems/databases accurately and efficiently. Manage job postings and advertisements. Collaborate with team members. Required Candidate profile Any graduate with 0-1 year of data entry experience. Excellent communication and interpersonal skills. Staying near by Thane will be prefeed

Urgent Hiring For Data Entry Operator Basic Typing Speed, Basic Computer Knowledge Fresher And Experience Both Can Apply No Target Work

We are looking for a motivated and results-driven Tele Sales Executive to join our dynamic sales team. The ideal candidate will be responsible for generating leads, making outbound calls to potential customers, and closing sales over the phone.

About Us HC Global Fund Services, LLC (HC Global) is a privately owned fund administrator serving fund managers and investment advisors in the alternative investments industry Job Description Middle Office and Back Office Functions: Reviews the daily reconciliation and daily reporting work of the Associate Accountants on a timely basis and gives appropriate review notes and comments to facilitate improvement on their work; Reviews the progress of work of the Associate Accountants and provides guidance on the daily work and any issues encountered in the day-to-day transactions; Assists the Director and/or Associate Directors in managing the day-to-day transactions by responding to questions or communications to/from Director and/or Associate Directors to the team; Prepares the time budget for each engagement that will assist the Director and/or Associate Director in evaluating profitability of the engagement; Prepares budget to actual analysis for each engagement and provides justifications for unfavorable variances to facilitate additional billing to clients if necessary; Discusses issues and project management with the Director/Associate Director; Reviews the monthly, quarterly reporting such as balance sheet, profit and loss, and the monthly allocation prepared by the Associate Accountants; Perform an analytical review of the monthly, quarterly, yearly gross and net returns ensuring that the returns are within the expected results for a particular period; Prepares a summary of issues and concerns and leads the discussion for the team with the Director/Associate Director on a weekly basis This includes identifying issues and recommendations for appropriate resolutions to any issues identified; Ensures that all procedures in the fund administration process are completed and complied with by the Associate Accountant; Assists the Director/Associate Directors in coordinating with year-end work with auditors; Assists the Director/Associate Directors in coordinating with tax personnel for the tax preparation of the funds; Conducts orientation for the Associate Accountants for each new engagement and coaches them on all engagements; Conducts training among peers during non-busy period This training can be for general accounting topics, financial statements accounting updates, or strategy specific such as funds, private equity or venture capital, and or portfolio accounting software training; Evaluates performance of Associate Accountants in every engagement on a timely basis and provides feedback to improve their performance; Provides initial recommendation for promotion of Associate Accountants to Senior Associates; In instances where an engagement has no Associate Accountant assigned or if the Associate Accountant is unavailable, the Senior Associate may be required to perform the work of the Associate Accountant as necessary; Ensures that all deliverables are managed and completed in accordance with agreed internal deadlines; Ensures that all outputs by Associate Accountants undergo detailed review prior to submission to Associate Director/Director; Reviews the timesheet prepared by Associate Accountants; Develops client contacts, when necessary, and be regularly available and responsive to their business needs In addition to the above functions, employee may also be expected, from time to time, to assist in other non-operations work, as the need arises, and as determined by the Associate Director or Director supervising them Requirements Education: Bachelors degree in Accountancy or a related field is required Professional Certification: Must hold one of the following designations: CPA (Certified Public Accountant), CA (Chartered Accountant), CFA (Chartered Financial Analyst), or CAIA (Chartered Alternative Investment Analyst) Experience: Minimum of 3 consecutive years in an accounting or finance role Previous experience in Fund Administration, Asset Management, or Audit is a strong asset Leadership: Proven experience managing and mentoring staff in a professional setting Skills: Strong analytical skills and meticulous attention to detail Solid understanding of financial concepts, accounting standards, and business procedures Team-oriented with the ability to work both independently and collaboratively

About Us HC Global Fund Services, LLC (HC Global) is a privately owned fund administrator serving fund managers and investment advisors in the alternative investments industry Job Description As Senior Associate, you will be responsible for such duties and responsibilities that are normally associated with your position, which include, but are not limited to the activities Enumerated Below Middle Office and Back Office Functions: Reviews the daily reconciliation and daily reporting work of the Associate Accountants on a timely basis and gives appropriate review notes and comments to facilitateimprovement on their work; Reviews the monthly and quarterly reporting prepared by the Associate Accountants Provides guidance and checks on their progress to ensure that expected results are delivered timely, and addresses any issues encountered in their day-to-day transactions; Ensures that all procedures in the fund administration process are completed and complied with by the Associate Accountant; Assists the Director and/or Associate Directors in managing the day-to-day operations by responding to questions or communications to/from Director and/or Associate Directors to the team; Prepares the time budget for each engagement that will assist the Director and/or Associate Director in evaluating profitability of the engagement; Assists the Director/Associate Directors in coordinating with year-end work with auditors and with tax personnel for the tax preparation of the funds; Conducts training among peers during non-busy period This training can be for general accounting topics, financial statements accounting updates, or strategy specific such as funds, private equity or venture capital, and or portfolio accounting software training Training also includes orientation to new Associate Accountant on each new engagement; Evaluates performance of Associate Accountants in every engagement on a timely basis and provides feedback to improve their performance; In instances where an engagement has no Associate Accountant assigned or if the Associate Accountant is unavailable, the Senior Associate may be required to perform the work of the Associate Accountant as necessary; Reviews the timesheet prepared by Associate Accountants; Develops client contacts, when necessary, and regularly be available and responsive to their business needs Process & Tech Related Functions Assists the Process and Technology (P&T) Managers in the resolution of issues raised by the Client Service team with regards to software and systems used (Geneva, GWI, H2 apps, Hexaview, etc); Assists the P&T Managers in process automation projects and migration of selected funds to Geneva, GWI, H2 apps, Hexaview, and other systems Conducts training to different teams with regards to the use of these systems; Assists the P&T Managers in testing customization and improvements to software and systems used May also take part in evaluating prospective systems to improve our daily work; Provides support to the P&T Managers in monitoring improvements and ensures that the software and systems used are well-maintained and up to date; Coordinates with different teams within the firm on fund admin process improvements and automation requirements In addition to the above functions, employee may also be expected, from time to time, to assist in other non-operations work, as the need arises, and as determined by the Associate Director or Director supervising them Requirements Job Specifications: Graduate of Bachelors degree in Accountancy; Must be a Certified Public Accountant (CPA), Chartered Accountant (CA), Chartered Financial Analyst (CFA) or Chartered Alternative Investment Analyst (CAIA); Must have at least 3 consecutive years of experience as an accounting or finance professional Experience in Fund Administration, Asset Management Audit or equivalent is an advantage; Must have experience in managing staff; A team player; must be able to work individually and as part of a team; Has a good business understanding of financial concepts and procedures; Analytical and very detail-oriented; Flexibility to expand work hours as necessary and support business needs Benefits Additional leave Company events Health insurance Life insurance Opportunities for promotion Supplemental Pay Types Performance bonus Spot bonus 8 hour shift Day shift

Job Description Job Profile Almost without exception, the best products are developed by teams with desire to solve a problem; not a company s need to fulfill a strategy - Jeff Weiner, ex-CEO, Linkedin Schneider Digital is leading the digital transformation of Schneider Electric by building highly available, massive scalable Automation platform for the enterprise. The goal of the Automation team is to design and develop high-quality automation solutions to solve business problems / challenges via a combination of off-the-shelf and open-source technologies. We are looking for a Robotic Process Automation (RPA) Developer in a technical development role. If you always strive towards a sustainable, scalable and secure code, while keeping in mind the customer needs, then you are what we are looking for. You ll get the chance to work with experienced engineers across our enterprise with a chance to move across varying automation technologies roles in the future. Responsibilities Stabilize production L2/L3 issues in Blue Prism and Ui Path Build and development of a given business operational process automation ensuring it adhere to required development standards, framework and best practices Partner with RPA technical analyst / solution architects to assist with solution design Partners with Scrum Master during project delivery to provide any development clarity and/or troubleshoot any code issues Creates development standards and promotes modularization and reuse of code Assist with code quality checks and peer reviews. Provide technical software support, including investigating and qualifying bugs, and maintaining accurate documentation Provides mentoring and guidance to other RPA developers Requirements and Skill 2-4 years of RPA development experience on UI Path and Blue Prism 2+ years of RPA L2/L3 Support experience Bachelor s Degree in Software Engineering or Information Technology Good Understanding of exception handling best practices in an RPA environment Good Understanding of how Blueprism UI Path interfaces with business applications via APIs, Surface Automation Good knowledge in preparation of process design document, Technical specification document (TSD), Interface specification documents (ISD) and Test Plan/Report Experience with HTTP, REST, RESTful, JSON API services in a programming language. Experience in CI/ CD, DevOps Jenkins Exposure to .NET Technologies, C#.Net, ASP.Net, ADO.Net, Web Services Good understanding of front, middle and back office Business processes Strong analytical and problem-solving skills Effective team member and capable of self-directed work Time management skills and the ability to simultaneously work on multiple deliverables About Us manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment: https://youtu.be/NlLJMv1Y7Hk . Great people make Schneider Electric a great company. . See what our people have to say about working for Schneider Electric: https://youtu.be/6D2Av1uUrzY . Schedule: Full-time Req: 009GMI

Job Description MISSION 1. Define & Lead Digital Energy Services Operation Efficiency Plan Deploy key internal processes, tools, including guidelines for Utilization/Absorption Ensure yearly capacity planning process/production linked to growth ambition and utilization, absorption efficiency action plan. Monitor progress as per backlog build up and capacity. Build current state and future state model by leading Service Efficiency Execution, from assessment to performance outputs, with very strong customer satisfaction mindset. Work closely with top countries to ensure alignment and execution of an agreed plan with support from SE Digital, LoB and Commercial 2. Drive Demand Creation with Modernization Operational Marketing Programs for growth across top countries, Legacy BMS IB transitions : Track Installed Base by deployment of Global tools such as IB Genius, Platforming tools, drive monetization by clear program to be deployment by Category Managers/Country Work closely with Line of Business on Offers, tools, and sales enablement to support country operations in accelerating transitions Monitor progress, country maturity, and drive good practices sharing Leading KPIs Utilization % and Absorption/Chargeability Rate % EBO Modernization / transitions, Modernization growth REQUIREMENTS Working E xperience: Preferred University Master s degree (Engineering and/or Business) Master s degree in international business management (MBA) will be a plus Minimum 8 years in customer interfacing roles preferably in multi country role. Previous experience in Services especially in Services Tools/bfs/ServiceMax On site deployment, IB Intel and Salesforce is a strong plus. Strong knowledge of Key service operations KPIs, and actions needed to improve. Ability to understand, influence & convince customers and internal stakeholders in a complex, fast moving set up. Ability to manage multiple senior stakeholders in across Zone/Division and Countries with country and customer interest as a priority. Strong skills using Microsoft Office suite of applications (Excel, Word, Powerpoint) Business Understanding : Strong on boarding will be provided on DE Offers and Services with key leaders. Service business models, processes, tools. Good Verbal and Written communication skills in English Ability to simulate estimation models to forecast and drive decisions. Analytical - critical reasoning and quantitative analysis skills a plus Qualifications AREAS OF RESPONSIBILITY (Describe the nature, scope, level of improvements to new ideas, etc.) LEVEL *(Full, Partial, Supportive) MEASUREMENT (Quantitative or quality criteria to achieve responsibility) 1. Define & Lead Digital Energy Services Operation Efficiency Plan Lead Service Efficiency Execution, from assessment to performance outputs, with very strong customer satisfaction mindset. Assess potential efficiency savings along execution process (FSR and supporting Back-offices) and transform into actionable yearly plan to improve Utilization and Absorption Global: assess with global experts how both Digital technologies (FSR tools, RPA, tasks automation) and Process Transformations (e.g. regional hubs set up to synergize back-office tasks) can address major pain points; build business cases; coordinate overall efficiency roadmap Address key tools required: BFS, Dispatch tools, Work Orders/Timesheets/Utilisation Tracking Transform outputs into actionable action plans at country and global level and ensure their execution to drive business improvement. Define and implement relevant KPIs to drive Service Execution Performance Assess and address internal processes, tools, including guidelines for Utilization/Absorption and key external customer interaction best in class model and tools with a clear plan on current state and future state. Ensure each leading KPI s are easily actionable by Operations, connected to GM impact and enable early detection of possible risks. Drive the cost to serve program (execution mix evolution: internal FSR/partner FSR/remote intervention): Achieve efficiency with Digital. Ensure clear alignment across key stakeholders: Division Leadership, SE Digital Tools and GFS Efficiency VP and their teams as well as Country Leaders Full Utilization Rate % Chargeability / Absorption Gross Margin Improvement 2. Installed Base Management IB Tracking, Platforming: Legacy Installed Base Transitions, IB tracking with IB Genius Build and deploy clear approach, process, and tools to track Installed Base of Legacy BMS assets/sites/customers by Country. Tools: Leverage methodologies and tools build by Global Field Services organization and deploy in DBIBS in top 12 countries Collaborate with LoB to ensure Installed Base Catalogue is up to date, with a clear process to update catalogue and IB Database and dynamic update from Registration and Connection EBO AuM. Collect Country Sales Enablement, offer & technical needs in a structured manner to provide feedback to LoB. Country Workshops with Category Managers: Act as a coach on key tools and processes: IB Intel, Platforming and Coverage Model Drive yearly IB platforming as per playbook, leverage group good practices and ensure clear Sales coverage is defined: Sales organization and Service Operation in the country to cover Strategic Accounts, MCTA, National Accounts, Branch led and long tail customers with Digital Sales Sales Enablement, Coaching and Support: Build Sales enablement and coaching playbook: work closely with Category Managers and Line of business to support country organization to clearly understand transition/digital value proposition. Build playbooks and tools where necessary. Coach sales organization where necessary on creating account plans to deliver customer value. Program Maturity: Build and deploy program maturity model from tools, processes, platforming, coverage, and sales growth on modernization across all countries. Tools and process for IB capture and management but not modernization. Document and share good practices. Follow up with Services Category leaders and publish maturity to drive execution in Country with appropriate challenge and support. Full Installed base Tracking. Drive - Track, Renew & Upsell Modernization/Transitions Pipeline and Orders Growth. Country Maturity Schedule: Full-time Req: 009G76

Make outbound calls to prospective customers Follow up on leads and maintain customer databases Good communication skills in English and Kannada (Mandatory)

The Receptionists will be the first point of contact for patients. Responsibilities include managing front desk operations, greeting visitors, scheduling appointments, and handling patient inquiries. Excellent organizational and communication skills are required.

Your mission is to design, assemble, and manage this ecosystem: voice models, data pipelines, vector DBs, fine-tuning partners, compliance tools, and more. This is not a back-office role. you'll be building the infrastructure for how we go to market with AI. Key Responsibilities 1. Ecosystem Assembly Identify, evaluate, and onboard best-in-class vendors across the 10-component stack (voice SLMs, RAG, LLMOps, integration agents, etc) Negotiate commercial and integration terms Maintain a clear build vs partner vs invest map for each component 2. Stack Design & Governance Work closely with House of AI engineers and TAMs to ensure ecosystem tools are usable, scalable, and compliant Define APIs, SLAs, security protocols, and data sharing agreements Ensure components integrate into a unified delivery toolchain for the TAM + agentic coder loop 3. Vendor and Infra Ops Set up processes to monitor uptime, cost, latency, and security across ecosystem components Own partner performance, escalation, and renewal cycles Maintain a live dashboard of what s deployed where, with what stack 4. Internal Enablement Create and maintain documentation, onboarding kits, and integration guides for TAM teams Serve as the go-to person for all AI infrastructure questions across delivery teams Run quarterly ecosystem reviews with senior leadership Who You Are You think like a product manager but act like an operations leader You have deep comfort with LLMs, MLOps, APIs, cloud infra, and open-source AI tools you've either worked in an AI-native startup or managed external platforms/integrations in a scaling B2B SaaS company You move fast, ask sharp questions, and know when good enough is good enough Bonus: you've built or run AI partnerships before. What Success Looks Like (First 6 Months) 100% of our AI delivery stack is sourced, integrated, and documented 2 customers go live with House of AI use cases using fully ecosystem-delivered infrastructure you've reduced average TAM deployment time by 40% by pre-integrating the right tools Exotel builds no infra. All infra is partner-delivered, with

Be customer obsessed: Develop & provide the organization with a deep appreciation for customer needs, the ecosystem and the key market dynamics Define requirements: Translate product requirements into clearly defined epics, features and stories with clear & measurable outcomes, ensuring mutual understanding Manage strategic alignment across teams: Working with product owners with each scrum team, ensure backlogs are properly prioritized and refined according to anticipated business value & measurable outcomes Agile Mindset: Advocate for taking an agile approach to product development through all activities from defining an epic to writing acceptance criteria on a user story. Lead the design and build of the product with engineering: Work closely- as one agile team- across a product domain Work across cross functional teams: Work with cross functional teams to plan work, understand dependencies, and minimize time to market and errors Oversee delivery and testing of product features (eg, serving and enabling scrum teams) Measure outcomes & seek continuous improvements: Evaluate & seek to improve existing practices, metrics, and roles to continually optimize. Own and deliver on post-launch reviews and customer feedback, and incorporate this information into the future launch plans ALL ABOUT YOU: 4+ years of product management or new product development and experience shipping high-quality products in the payments industry. Understands and can explain the business context and the associated customer use cases Experience in Lean Product management and Lean management principles and practices. Can deliver high quality technology products/services in a high growth environment where priorities shift rapidly Comprehensive experience in agile delivery methodologies (scrum, Kanban, etc), CI/CD and modern DevOps based PDLC and SDLC. Technical savviness to enable TDD and BDD. Track record of successful delivery of product features from design, development, deployment and customer integration. Proficient at grooming user stories, features and epics, setting entrance/exit criteria and prioritizing a platform product backlog. Data driven - ability to define measurable and SMART leading and lagging metrics for all backlog items to enable decisions and priority. Take the time to fully learn the functionality, architecture, dependencies, and runtime properties of the systems supporting your platform products. This includes the business requirements and associated use cases, Mastercard customers experience, Mastercards back-office systems, the technical stack (application/service architecture), interfaces and associated data flows, dependent applications/services, runtime operations (ie trouble management/associated support strategies), and maintenance. Thrives in a highly collaborative environment involving different stakeholders and subject matter experts globally- across multiple regions. Recognize discordant views and take part in constructive dialog to resolve them Ability to engage with numerous stakeholders on existing product capabilities and potential co-development opportunities or dependencies Experience leading and managing others through both direct manager relationships and through influence Improve team processes that accelerate delivery, drive innovation, lower costs, and improve quality Action oriented & hands on: Owns outcomes & deliverables Excellent communication skills, both written and verbal Payments expertise a huge plus Creative, fun, self-motivated individual bachelors degree Globally distributed teams in India, EU and US. Some travel may be required

We are seeking an experienced computer operator. Candidate should have knowledge of - MIS, Excel. Knowledge of SAP is added advantage.

Dear candidates, Looking for Immediate Joiners or 15 days Ctc will be Up to 2.3 LPA Please Share me the cv as fresher C2H Payroll will be crownsolution, Company will be Capgamini Interested candidates an share the cv to this mail or number 9611446226 geetha@crownsolution.com Immediate opening for back office/data entry at chennai location. Job description. Should have excellent communication and typing speed skill. if candidate selected they will work under payroll of crown solution and client is capgemini Good in logical and reasoning skills, ability to analyse the requirements. • Attention to detail and quickly absorb training provided by SME and other trainers. • Should have PC proficiency that include Word, Excel, PowerPoint and Office 365/Outlook. • Clear and concise interpersonal, verbal and written communication skills. Flexible about work timings. Very good in typing speed Shift-Rotational shift Location-chennai salary-2.3 LPA (19k ctc ) intrested candidate can share resume to 8088317273 anu@crownsolution.com intrested candidate can share resume to 9611446226 Geetha@crownsolution.com

Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can whatsapp on HR Abhimanyu - 9509414694 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Jyoti - 9214555567 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Responsibilities: Maintain accurate records & databases Manage administrative tasks efficiently Coordinate with departments for smooth operations Ensure timely data processing

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Mega Virtual Drive for Customer Service roles -English+ Hindi Language on 30th June 2025 (Monday) || Ahmedabad Location Date: 30-June-2025 (Monday) MS Teams meeting ID: 460 360 108 287 3 MS Teams Passcode: cH6uA9wo Time: 12:00 PM - 1:00 PM Job Location: Ahmedabad (Work from office) Languages Known: Hindi + English Shifts: Flexible with any shift Responsibilities • Respond to customer queries and customer's concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you Minimum qualifications • Graduate (Any Discipline except law) • Only Freshers are eligible • Fluency in English & Hindi language is mandatory Preferred qualifications • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Note: Please keep your E-Aadhar card handy while appearing for interview.

Email , google sheet, Quotation, purchase order, client coordination, back office work , Avg English required , work from office immediate joiner Exp - office executive, backend executive, office assistant, office Coordinator Required Candidate profile Any graduate 3 to 5 Years of experience Immediate joiner negotiation skills

Apply Now Job Title Operations Manager I Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations Role And Key Responsibilities Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed Maximize revenue generation to reach long and short term financial projects (i e data collection for billable/non-billable hours, forecasting, budgeting, etc ) Selecting, training, developing, and managing performance of direct reports and their associatesincluding planning and assigning work for staff in accordance with the organizations policies and applicable legal requirements Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports) Create and maximize relationships with client partners Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance targets Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner Participate in cross functional meetings to review information received from operational support functions Training, HR, Quality, WFM, TA and partner to define action plans that resolve issues and drive continuous improvement Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements Attend business reviews with the client Handle a team of team leaders Key Skills And Knowledge Must be a graduate Strong verbal and written communication skills Experience of working with Voice or chat or both Good Presentation skills Thorough knowledge of MS office/ back office Excellent facilitation and people management skills Experience in direct Client interaction will be an additional advantage Should have handled bigger spans of agents ,TLs, AMs etc Education:- Graduate in any discipline is essential Disclaimer:- 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ?recruitment, ?processingor any other kind of fees in exchange for offer letters from Concentrix Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities Location: IND Gurgaon Bld 14 IT SEZ (GST) Language Requirements Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Apply Now

Purpose of the role To address customer questions, concerns or requests while maintaining customer service expectations Accountabilities Provision of customer service to customer questions, concerns and requests regarding accounts, products, and services in a timely and professional manner Collaboration with teams across the bank to align, promote, and integrate customer care initiatives Management and maintenance of customer records and documentation to ensure accuracy Participation in training and development initiatives to improve customer skills, knowledge, and services Identification of industry trends and developments related to customer service to implement best practice in customer care Execution of escalation requests to the relevant team or senior management as required in a timely manner Execution of customer service activities through various communication channels including chat, email, and phone Analyst Expectations To meet the needs of stakeholders/ customers through operational excellence and customer service Perform prescribed activities in a timely manner and to a high standard No people leadership roles at this grade Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members Identify escalation of policy breaches as required Take responsibility for customer service and operational execution tasks Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function Work within well-defined procedures that may involve a variety of work routines Demonstrate an understanding of the procedures Evaluate and select the appropriate alternatives from defined options Make judgements based on the analysis of factual information Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave

Back Office / Tele Assistant / Sales Support (01 Open Roles) Manage data entry, documentation, and administrative support tasks. Assist sales teams by handling calls, scheduling, and follow-ups. Ensure smooth coordination between departments and timely client updates.