2825 Back Office Jobs - Page 37

Dat Entry Hiring International Call Center / Domestic Hiring for Chandigarh working In Shift Walkin Interviews Visit Aneja's SCF 19 , Phase 11 , Mohali WhatsApp CV: 7696517846 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Chat Support Executives Fresher For Chandigarh Walkin Interviews Visit Aneja's SCF 19 , Phase 11 , Mohali WhatsApp 7696517846 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

Sai Institutes is looking for Housekeeping & Front Office Professional to join our dynamic team and embark on a rewarding career journey Cleaning and Sanitizing: Perform general cleaning tasks, including dusting, sweeping, mopping, vacuuming, and sanitizing surfaces in rooms and common areas Room Preparation: Prepare guest rooms, hotel rooms, or residential spaces by making beds, arranging furniture, and restocking amenities Laundry and Linen Management: Wash, dry, fold, and replace linens and towels in rooms or common areas Bathroom Maintenance: Clean and disinfect bathrooms, restocking toiletries and supplies as needed Trash and Waste Management: Collect and dispose of waste and trash from rooms and public areas, following proper waste management protocols Surface Care: Polish and maintain surfaces such as floors, windows, mirrors, and furniture to keep them clean and presentable Room Inspections: Conduct regular inspections to ensure that rooms and areas meet cleanliness and quality standards Inventory Management: Keep track of cleaning supplies and consumables, and report shortages to supervisors Special Cleaning Tasks: Handle deep cleaning tasks periodically or as required, such as carpet cleaning, window washing, and upholstery cleaning Health and Safety Compliance: Follow health and safety protocols, including the use of personal protective equipment (PPE), to ensure a safe working environment

Sai Institutes is looking for F & B Service Professional to join our dynamic team and embark on a rewarding career journey Customer Service: Providing excellent customer service by greeting guests, taking orders, and ensuring a pleasant dining experience from start to finish Menu Knowledge: Familiarity with the menu, including the ability to explain dishes, recommend specials, and accommodate dietary restrictions Order Taking: Accurately recording and conveying customer orders to the kitchen, ensuring that special requests are communicated clearly Food and Beverage Presentation: Ensuring that dishes and beverages are presented neatly and aesthetically before serving them to customers Table Setting and Maintenance: Setting tables, arranging silverware, glassware, and napkins, and maintaining a clean and organized dining area Wine and Beverage Service: Offering wine recommendations, taking beverage orders, and serving drinks, including proper wine service, pouring, and decanting Course Timing: Coordinating the timing of courses to ensure that guests receive their meals promptly and courses are synchronized Up-selling and Promotion: Promoting additional items, specials, or desserts to increase revenue Billing and Payment: Presenting bills to customers, processing payments, and ensuring accurate change or payment processing via credit card or other payment methods Problem Resolution: Addressing customer concerns or complaints promptly and professionally, seeking resolutions and ensuring customer satisfaction

Decagon Software Private Limited is looking for Backoffice Support Executive to join our dynamic team and embark on a rewarding career journey Data Entry: Recording and updating information into the database accurately and efficiently. Processing Transactions: Handling and processing routine transactions such as invoices, receipts, and payments. Record Keeping: Maintaining accurate and organized records of transactions and other relevant data. Customer Support: Answering customer inquiries, resolving problems, and providing information as needed. Documentation: Preparing reports, maintaining records, and organizing files. Compliance: Ensuring all activities comply with company policies and regulations. Team Support: Assisting team members and contributing to team goals. Reporting: Generating reports and presenting findings to management. Good written and verbal communication Skills, Problem-solving

Jayashree Electron Pvt. Ltd is looking for Commercial Assistant to join our dynamic team and embark on a rewarding career journey Administrative Support: Assist in the day-to-day administrative tasks of the commercial department. Handle phone calls, emails, and correspondence on behalf of the commercial team. Documentation and Record Keeping: Maintain accurate and organized documentation, including contracts, agreements, and sales records. Update and manage databases with client and product information. Coordination: Coordinate meetings, appointments, and travel arrangements for the commercial team. Liaise with internal departments to ensure smooth communication and collaboration. Quotation and Proposal Assistance: Assist in the preparation of quotations and proposals for clients. Collaborate with sales representatives to gather necessary information. Client Communication: Communicate with clients regarding inquiries, orders, and general information. Provide excellent customer service by addressing client queries promptly. Order Processing: Process and monitor customer orders, ensuring accuracy and timely delivery. Collaborate with logistics and operations teams to coordinate order fulfillment. Market Research: Conduct market research to gather information on industry trends, competitors, and customer preferences. Provide relevant insights to support commercial decision-making. Reporting: Generate and maintain reports on sales performance, client feedback, and other key metrics. Present reports to the commercial team for analysis.

1. Follow up of quotation and getting sales order. 2. Generating new customers through calls / emails from the existing /new database. 3. Maintaining preparing different MIS reports. 4. Existing Client Management. 5. Old Client revival. Experience Requirements : 1. Convent Educated Graduate. Qualification : 1. Proven experience as telesales representative or other sales/customer service role 2. Ability to learn about products and services and describe/explain them to prospects 3. Good Communication skill - English, Hindi Bengali.

Handling incoming and outgoing mail and packages Maintaining a professional and organized front office environment Assisting with scheduling appointments and meetings Coordinating with various departments and stakeholders to ensure seamless operations Performing basic administrative tasks, such as data entry and document filing Resolving customer inquiries and directing them to the appropriate parties Maintaining security by following procedures and monitoring logbook Excellent communication and interpersonal skills Good multitasking, time management and organizational skills

As a B2B operations executive you will be incharge of end to end guest experience starting with queries, itineraries quotation, vendor bookings and ensuring a seamless guest experience on ground. Responsibilities Heritage Culture: Should have knowledge of Mumbais history and cultural legacy or be enthusiastic about learning. Booking Management: Process and confirm bookings from various channels. (B2B and B2C) Supplier Coordination: Secure and confirm services with hotels, transportation, and guides using internal system. On-ground Service: Provide arrival/departure assistance and conduct weekend tours. Administrative Tasks: Maintain records, prepare reports, and assist with presentations. Qualifications: Any Graduate Experience: 1-3 years in inbound travel operations Skills: Excellent organizational and communication skills, time management, Strong attention to detail.

Closely supervise, facilitate and support closure of deals of the team Complete sales operational requirements by scheduling and assigning employees; following up on work results and handling escalations Meeting Targets and Deadlines consistently Convert leads to sales by show-casing appropriate residential properties Handling international local clientele to solve their queries and support the sales function Evaluate the potential of new projects and enroll as a channel partner with Developers of such projects Expected Qualifications Any Basic Graduation with Fluent written and verbal communication in Tamil and English Familiar with MS Office Mandatory Requirements Should be willing to work during all weekend(s) with one weekday off per week Prior experience of 1-5 years in Sales/Telesales Should be enthusiastic/ result-oriented/ assertive/ street-smart Experience in Real Estate / Banking / Financial / Insurance domains is an added advantage Good interpersonal skills and negotiation skills Managing Processes Hands-on experience in MS Word, Excel and Outlook Perks and Benefits Good incentives

Candidates with prior telecalling and customer handling experience would be given higher preference Good interpersonal skills and negotiation skills Should be enthusiastic/ result-oriented/ assertive/ street-smart Meeting Targets and Deadlines consistently Handling international local clientele to solve their queries and support the sales function Assist clients during the decision making process by answering all relevant queries, liaising with Developer or the Company's Developer Relations team for any clarifications required and home loan requirements Experience in Real Estate / Banking / Financial / Insurance domains is an added advantage Expected Qualifications Fluent written and verbal communication in Tamil and English Familiar with MS Office Mandatory Requirements Should be willing to work during all weekend(s) with one weekday off per week Prior experience of 1-5 years in Sales/Telesales Should be enthusiastic/ result-oriented/ assertive/ street-smart Perks and Benefits Good incentives

Average com required Marathi & Hindi Fixed day shift HSC Freshers are welcomed, Immediate Joining Location: Viman Nagar Pune-411014 Age: 18 to 35 salary:- 12k to 18k + Unlimited incentives Male & Female both can apply Required Candidate profile Job Highlights: Minimum Qualification: HSC (12th Pass) Shift Timing: Fixed Day Shift Job Type: Full-time Here’s How to Apply: Call or send your CV via WhatsApp to:HR Rushikesh –9822961821

Job description 1. Resolve customer complaints via Call. 2. Responding to customer inquiries. 3. Ensure customer satisfaction & provide professional support. 4. Proper resolution to customer Queries. 5. salary up to 15k to 35k WhatsApp number 9781021114 if interested Call 9781021114, 9988353971, 9988350971, 01725000971

We are looking for a proactive and detail-oriented Office Executive to join our team in Ahmedabad. The ideal candidate will handle day-to-day administrative tasks and support our sales and accounts operations efficiently.

Handling incoming calls and other communications. Managing filing System. Recording Information as needed. Greeting clients and visitors as needed. Updating paperwork, maintaining documents, and word processing Call Komal- 7084263962 Required Candidate profile Must have good Communication Skills. Must have MS Office Knowledge. Freshers are preferred. Age Limit- 21 to 32 Year

Urgent Hiring: Tele Caller Job Details - Job Location: Gurugram, - Salary: 14,000 to 18000 in-hand - Eligibility: Only male candidates How to Apply 9315987720 Call CV share on WhatsApp 9315987720 Maintain accurate records using Excel sheets Process customer queries via phone calls Meet daily/weekly calling targets Collaborate with team on outbound campaigns Update CRM system regularly

We are looking for Coordinator Jobs in Chennai Should have experience in MIS, Presentations, Sales co-ordination or sales Support Good Communication Skills in English , Excel experience must... Preferred Male Candidates Only Call 8870813777

SUMMARY Dynamic Recruiter / Talent Acquisition Specialist Company: 2COMS Consulting Location: Sector V, Salt Lake, Kolkata (Hybrid Mode - Own laptop required) About the Role: Are you a highly motivated and target-driven individual ready to launch or advance your career in recruitment? 2COMS Consulting is seeking passionate Recruiters to join our vibrant team. We welcome both experienced professionals with a proven track record and enthusiastic freshers eager to build a successful career in the fast-paced ITES/BPS sector. Your domain expertise is secondary to your drive, problem-solving abilities, and commitment to achieving results. What You'll Do: Source & Engage: Proactively identify, attract, and engage top talent for diverse ITES/BPS domains Screen & Qualify: Conduct thorough candidate assessments to match skills and aspirations with client requirements. Pipeline Management: Efficiently manage the end-to-end recruitment lifecycle, from initial contact to successful offer closure. Target Achievement: Consistently meet and exceed recruitment targets in a dynamic, results-oriented environment. Requirements Who We're Looking For: Results-Driven: A strong, demonstrable commitment to achieving goals and delivering results. Exceptional Communicator: Outstanding verbal and written communication skills for effective candidate and client engagement. Problem-Solver: Aptitude for identifying challenges and proactively finding solutions. Adaptable & Resilient: Ability to thrive in a fast-paced environment and embrace continuous learning. Tech-Savvy: Comfortable using various recruitment tools and platforms. Essential Requirement: Must possess your own laptop for hybrid work. Benefits Why Join 2COMS? Direct impact on business growth through strategic talent acquisition. Clear career progression paths in a meritocratic, target-driven culture. Comprehensive training and mentorship programs for freshers. Flexible hybrid work model. If you're ready to make a significant impact and grow with us, apply now!

Resolving customer query over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Amisha -9211692787 or HR Sneha - 7982985747 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Charu - 8905812910 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

C# & APL Software Engineer in SimCorp, Transactions & Private Debt product area Are you a motivated developer with an agile mindset? And would you like to be part of a strategically important product area in one of the world s leading software providers within the Fintech industry? Then you should join SimCorp as a C# & APL Software Engineer! WHAT MAKES US, US Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! At its foundation, SimCorp is guided by our values caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. If you like what we re saying, keep reading! WHY THIS ROLE IS IMPORTANT TO US We are looking for an experienced C# Software Engineer, with a deep understanding of its ecosystems, and an extensive background in object-oriented programming. The ideal candidate should be familiar with the .NET framework, skilled in designing and implementing architectural patterns. Additionally, proficiency in automated testing platforms, unit tests, and Git for code versioning, along with experience in Azure environments, is highly desirable. The SimCorp Dimension product was originally designed for running on-premises with clients, utilizing hardware resources being available 24/7. As we are moving our business model towards being a SaaS provider and based on Microsoft Azure, we need to re-implement our core platform to be efficient on dynamic Azure infrastructure with a deliberate focus on the cost of compute. You ll be part of a new engineering team in the Transactions & Private Debt product area, contributing to everything from architecture and component design to performance and accessibility and responsible for delivering functionality that enables clients to make investment decisions with our back-office applications. The ideal candidate should have a willingness to learn APL (A Programming Language). Prior experience with APL isn t required we provide comprehensive training and a supportive environment to help you succeed. Our company also partly owns Dyalog APL, ensuring the language remains actively maintained and relevant. The Transactions & Private Debt product area consists of four teams, each with four to seven software engineers across several geographical locations. The new team will mainly consist of team members on-site in Noida, and as a C# & APL Software Engineer you will therefore work closely together with other team members both on-site in Noida, as well as with team members from other locations (in Europe). WHAT YOU WILL BE RESPONSIBLE FOR Contribute to end-to-end design and development of backend systems using C#/.NET and APL Participate in all development related activities such as code reviews, technical planning, agile practices, etc. Collaborate with product managers, DevOps, and front-end engineers to deliver full-stack features. Ensure code quality and system reliability through unit testing, integration testing, and CI/CD pipelines. Drive technical discussions and decision-making aligned with long-term business goals. Be PROACTIVE in improving automation, tools, frameworks, etc. Identify bottlenecks and bugs, and devise solutions to these problems. Utilize code versioning tools such as Git for version control. Work within a continuous integration environment to ensure smooth and reliable deployment of applications. Require proficient business and communication skills, and to be able to understand client specific requirements. WHAT WE ARE LOOKING FOR Most importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to be good at several of the following and be able to - and interested in - learning the rest. Bachelor s degree in computer science, information technology, or a related field. 3+ years of experience in software development. Advanced knowledge of C#, .NET Core/Framework, and object-oriented design principles. Experience with APIs, including streaming, REST, and Azure Service Bus Familiarity with various design and architectural patterns. Proficient with cloud platforms, especially Microsoft Azure (App Services, Functions, Key Vault, etc.). Familiarity with CI/CD, automated testing, and agile development methodologies. Experience with test automation tools such as Reqnroll/Specflow. Proficient understanding of code versioning tools such as Git. Experience working in an Azure environment. Advanced problem-solving skills and the ability to take initiative and collaborate effectively within a team. Effective communication and team leadership skills. WHAT WE VALUE Experience or familiarity with a vector-based or functional language will be considered as a plus, in terms of learning APL. Experience in fintech or other regulated industries. Familiarity with frontend frameworks (Angular, React) and DevOps tooling BENEFITS Competitive salary, bonus scheme, and pension are essential for any work agreement. However, at SimCorp, we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide an excellent work-life balance: flexible work hours, a hybrid workplace model. On top of that, we have IP sprints; where you have 3 weeks per quarter to spend on mastering your skills as well as contributing to the company development. There is never just only one route - we practice an individual approach to professional development to support the direction you want to take. NEXT STEPS Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process. If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks. We are eager to continually improve our talent acquisition process and make everyone s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated. WHO WE ARE For over 50 years, we have worked closely with investment and asset managers to become the world s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general. SimCorp is an independent subsidiary of the Deutsche B rse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients. SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients. #Li-Hybrid

Company Overview We are looking for a candidate for our Counterparty Connectivity Group which is the first point of contact in Arcesium for counterparties, services, third-party vendors and clients in all matters relating to establishing connectivity and enable systematic data transmission from client counterparts to our platform. The group plays an important role in facilitating availability of inbound and outbound data for various downstream teams (Middle Office, Trade Accounting & Operations, Treasury etc.) to perform critical operational workflows like Reconciliations, Collateral Management, Pricing. The group has an opening for a vital role where we establish intelligent reconciliation logic between the external data and client data, provide operational support, and product support to our internal and external clients What Youll Do Liaise with multiple stakeholders like clients, custodians, prime brokers, admins to enable systematic data workflow to Arcesium s platform. Analyze and interpret external/internal data and establish logic for daily cash, position, trades, collateral, margin etc. statements; consumed by Arcesium s downstream teams/systems and assist in resolving any variances. Become familiar with the reconciliation logic for simple and complex asset classes and assist clients (internal & external) with any related queries. Point of Contact for assigned clients to handle various queries and provide a timely resolution as per defined SLAs. Manage the client mandate from counterparty connectivity perspective and ensure all queries get addressed in an expected and timely manner. Work 75% supporting existing operations and 25% on new build required for existing client operations. Perform regular review of client s workflow to look for business process improvements. Understand the upstream and downstream workflow and liaise with various development teams to meet the business requirements related to any new reconciliation setup or new implementation. Achieve good understanding of the internal control environment and ensure compliance with internal policies and procedures. Communicate regularly and effectively and must have ability to build effective relationships with key internal and external stakeholders. What Youll Need Bachelor s/Master s degree in financial discipline with 0-3 years of relevant experience Proficient in Industry and domain knowledge Technical skillsets including knowledge of python and other languages would be preferable. An outstanding academic background with a passion to work in fast paced and dynamic environment Exceptional verbal and written communication skills Ability to multitask and manage multiple deliverables A high level of personal maturity and a collaborative attitude Exceptional interpersonal skills Should be able to demonstrate delivering high-quality work under stringent deadlines Work experience between 0 to 3 years if applicable, in financial services - supporting Middle and back-office trade life cycle and/or interacting with Hedge Fund managers and other asset managers will be an advantage.

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs. We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space. We operate 3 business segments: Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign. We are the market leaders in Singapore with ~5% market share of all new business incorporations Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK. We have around 500 staff with an intact startup mindset. We have recently raised Series B financing off the back of >70% compound annual growth in Revenue over the last 5 years. Sleek has been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore. We are looking for a Senior Product Designer who is excited about the below Mission and Outcomes. Mission: You will be the customer champion who will define how the user interacts with sleek in his/her journey. Right from making their onboarding simpler, to hand holding them on the key tasks to creating a wonderful service experience everything will be your say and responsibility. The outcomes below outline the nuances, but in short you will be the guardian of the user experience of internal and external customers to service delivery. Outcomes: Outcome 1: Improve core usability and activation metrics Outcome 2: Contribute to and enhance Sleek s design system Outcome 3: Champion a user-centered approach to design To do this, you would need a minimum of 5-8 years of experience as a Product Designer or UX/UI Designer, and this role is based in India (remote). Behavioural Fit: We are looking for candidates that have a proven track record of embodying the following attributes in their recent roles: Ownership - Reliable and proactive, you follow through and see challenges to completion. Humility - You re open to feedback and comfortable admitting what you don t know. You learn fast and collaborate well. Structured Thinking - You make thoughtful decisions in a complex, multi-service, multi-country environment. Data Driven - You lean on data and insight to guide product decisions and design improvements. Can Have Tough Conversations in a Positive Way - You handle conflict constructively and build trust through open, respectful communication. Role-Specific Attributes: User-Centric - You re passionate about crafting intuitive, effective, and delightful user experiences. Tech + Services Savvy - You appreciate the role of UX in a tech-enabled services business and think at the intersection of systems and people. Attention to Detail - You consistently produce polished, development-ready designs that meet the highest standards. Clear Communicator - You can explain the why behind design decisions clearly and effectively across functions. AI-Ready and Curious - You understand the potential of AI in design and are excited to explore its applications. Some other great things about working at Sleek Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. Flexibility: This is a fully remote role based in India, offering you the freedom to work from wherever you re most productive. In addition, you ll have the opportunity to work from anywhere in the world for 1 month each year. Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region. Personal growth: You ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you ll be making decisions, making mistakes and learning. There s also a range of internal and external facing training programmes we run. We re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional. Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we ve been committed to building Sleek as a force for good. In just over 5 years, we ve joined a community of industry leaders like Patagonia, Ben & Jerrys, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030.

Join us on our mission to revolutionize the way we support our customers as we reimagine how Digital, Device, and Alexa Support (D2AS) manages technical support tickets. Our approach to problems is entrepreneurial -you will be challenged to invent, create and solve challenging problems as well as wear many hats and collaborate in an environment that s more startup than big company. You will need a strong ability to troubleshoot and triage processes and partner with stakeholders to come up with simple solutions. Your primary goal will be to eliminate customer friction and help automate tools or create self-service options for customers to receive support with technical issues. Successful candidates will be strong leaders who can prioritize well, communicate clearly, and have a consistent track record of partnering with engineers and leading teams that deliver results. This role will partner with several internal Amazon teams to build out infrastructure, create new processes and metrics, and share best practices with similar teams across the company. Your team will monitor the health and maintenance of these programs and create positive friction to ensure these processes are adhered to as a global standard. You will drive the creation and execution of strategies across teams, change management processes that impact the larger organization, and implement strong project management methodologies and approach to executing these deliverables. Communication is especially important, as team members are expected to summarize complex issues and clearly describe action items and solutions to stakeholders and senior leaders. Lead a growing team dedicated to managing the end to end workflow of ticket management. Anticipate bottlenecks, provide escalation management, and ensure user privacy is not compromised. Design technical solutions which offer extensibility, scalability, and efficiency for a growing business. Earn trust of business partners by understanding business plans and constraints, anticipating safety and compliance challenges, and proactively communicating win-win solutions. Manage the investigation and resolution of escalations for the most difficult customer facing tickets. Develop and lead periodic business reviews by creating and monitoring business metrics to track process effectiveness. Define the escalations management vision and roadmap including KPIs, establish metrics and goals and deliver against program objectives. Maintain current technical knowledge to support rapidly changing technology; always be on the look out for new technologies and work with management and development team in bringing new technologies. Reduce ticket volume through creating self-service or automated solutions that eliminate the need for a ticket to be created. A day in the life As the Senior Manager for Ticketing Issue Management, you will work closely with senior leadership across the company to define and manage the customer journey for ticket management. This includes building and maintaining new processes, influencing partner teams on the best way to identify and detect issues, and identifying the best tools, systems, and controls to measure the health of the program. This role will advise senior leadership on emerging trends and partner with technology to create new mechanisms to protect customers and meet Amazon s high standards for customer satisfaction. About the team This team is part of the Customer Trust organization. Customer Trust is a collection of back-office teams that identify and resolve the most egregious customer issues. The team is a group of collaborative, supportive, and positive people who work with each other to push the boundaries of what we can do on behalf of our customers. We leave our egos at the door, positively challenge ideas in a healthy way, and focus on the best way to enhance the customer experience and support a happy and healthy environment for ourselves and our employees. 10+ years of program or project management experience 10+ years of team management experience Experience implementing repeatable processes and driving automation or standardization Experience defining program requirements and using data and metrics to determine improvements Experience owning program strategy and end to end delivery Experience working with, presenting to and influencing senior executives up to VP level

Manage Client databases. Sharing Project details with clints. Follow up on clints. Create social media content for real estate projects. Perform tenant verification via government regulations online. Freshers are welcome Traning provided

Maintains office operations by receiving and distributing communications collecting and mailing correspondence and copying information Maintains supplies by checking stock to determine inventory levels must be fluent in english skills Telephone skill