2825 Back Office Jobs - Page 36

Looking for Backoffice Associates for Airoli Location Work location : Airoli Exp: 0-3 Years (Freshers are also welcome) Non Voice Process Night Shift only (Both Side Cab will be provided) Service Agreement- 1 year Age criteria: 22 years to 27 years are allowed Role & responsibilities Associate (Process: US HR operations) Work Experience 0-36 months Summary Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner. Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue. Identify and learn appropriate product details to facilitate better client interaction and troubleshooting. Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions. Follow standard processes and procedures to resolve all client queries. Resolve client queries as per the SLAs defined in the contract. Maintain logs and records of all customer queries as per the standard procedures and guidelines. Relevant Experience Any/Basic MS Excel Category Back office/Data handling or data management Working Conditions Fixed evening shift (5 days working). Saturdays and Sundays are fixed off. Service Agreement Applicable for 1 year (Mandatory) Education Skills Any graduate - BA/B.Com/B.Sc (non-technical), MA, M.Com, part time MBA, PGDM B.Tech & MBA full time freshers are not eligible Note : Looking for immediate joiners or who can join within 10-15 days

Provide information to job seekers on WhatsApp. Pass lead to recruitment team for qualified leads - in a timely manner. Work From Home Looking For Freshers For Recruiter: Source candidates through various channels such as job boards. Required Candidate profile Immediate Joiner Work From Home Candidate should be from Hyderabad, New Delhi, Mumbai, Pune, Bangalore, Fresher Candidates from 2023, 2024,2025,2026 batches - any stream (IT/Non IT)

Call Handling, Messaging: Answer inbound calls from potential job seeker, listen to their needs, & qualify them. Provide information on WhatsApp. Pass lead to recruitment team for qualified leads - in a professional and timely manner. Work From Home Required Candidate profile Immediate Joiner Work From Home Candidate should be from Hyderabad, New Delhi, Mumbai, Pune, Bangalore,

Responsibilities: * Online form filling, customer service focus * Basic computer knowledge (typing, file handling, internet). *Online form filling experience (govt/private portals). *Customer-friendly nature, punctual aur responsible vyakti.

Role & responsibilities Good in logical and reasoning skills, Ability to analyse the requirements. • Attention to detail and quickly absorb training provided by SME and other trainers. • Should have PC proficiency that include Word, Excel, PowerPoint and Office 365/Outlook. • Clear and concise interpersonal, verbal and written communication skills. Flexible about work timings. Very good in typing speed Preferred candidate profile Candidates completed Graduation in 2024 and 2025 only apply

Roles and Responsibilities Manage front desk operations, ensuring a smooth flow of communication between departments. Handle guest relations by providing exceptional customer service, resolving issues promptly, and maintaining confidentiality when necessary. Coordinate office activities such as scheduling appointments, managing calendars, and responding to emails efficiently. Maintain accurate records of incoming calls, messages, and correspondence using computer software or manual systems. Provide administrative support to the team members as needed. Desired Candidate Profile 4-9 years of experience in receptionist activities or related field (front desk management). Strong communication skills with excellent verbal and written abilities. Proficiency in computer operating systems (MS Office) with knowledge of telephone operating systems. Ability to work independently with minimal supervision while maintaining high levels of accuracy.

Back Office Executives Summary of work 1. Tracking Service Employees 2. Tracking Sales Employees 3. Preparation of Various types of reports 4. Warranty Tracking 5. Preparation of claims Warranty / Goodwill etc. LOCATION

Job Title: Lead Software Engineer Job Code: 10391 Country: IN City: Mumbai Skill Category: IT\Technology Description: Divisional Overview: Information Technology division supports the dynamic financial business through the development of strategic initiatives. IT partners with business to develop, implement and support sophisticated trading systems as well as middle and backoffice systems through the user of state of art technology. Business Overview: International Wealth Management (IWM) as an Asian private bank, we have more than 50 years of experience delivering value to highnetworth clients in Asia. Position Specifications: Corporate Title Vice President Functional Title Avaloq Developer Experience Refer to table below Qualification Refer to table below Requisition No. 10391 Job Role & Responsibilities: Team lead for Avaloq development team in CEFO domain. Lead and guide the Avaloq development team in CEFO domain through technical knowledge and functional expertise. Lead and drive solution feasibility study/analysis, project effort sizing and ensure consistent and complete requirement and solution coverage. Act as a functional SME at specific areas relating to CEFO domain and able to go deep into requirement/solution gaps with support from product architects. Lead and drive implementation for projects at Build/Test/GoLive stages. Translate, map and document business requirements from BRD to technical solution for delivery in FRS. Able to develop and review code changes. Act as key lead in supporting various testing phases of the project as well as production issues if arise. Support projects golive. Participate/support in regional and/or global projects. *CEFO = Client ExperienceFront Office Job Requirements/Experience: University bachelor s or master s degree in computer science, computer engineering, information systems or banking. At least 15 years of relevant working experience, preferably in the Technology space. At least 12 years of work experience in Avaloq core banking platform and financial banking industry understanding particularly in Wealth Management domain. Avaloq certified professional. Good understanding of business product and process flows and product lifecycles. Has implementation experience in medium to large scale projects. Able to work independently with minimal supervision. Able to work and organize with sense of urgency under multiple deadlines. Able to multitask and prioritize under stress. Able to lead and guide team members under charge. Adept in project management experience is preferred. Wellverse in client output, cost and fee in Avaloq preferred. Excellent analytical and problemsolving skills. Willing to learn and able to adapt to different technologies. Selfmotivated, responsible and reliable team player. Communicates well & across all levels. Nomura Leadership Behaviours: Leadership Behaviours Description Element Exploring Insights & Vision Comprehensively analyse the nature of the problems we face and set our focus toward the future vision Gather Intelligence Create a vision Identify an issue Making Strategic Decisions Analyse options and feasibility to resolve issues, in making judgments and recommendations Identify countermeasures Assess feasibility Make a judgment Inspiring Entrepreneurship in People Promotes the vision and goals to others in such a way that inspires commitment and independent contributions Influence Inspire Commit Elevating Organizational Capacity Maximize organizational productivity through leadership development and engagement Have an ownership in own development Support other s growth Encourage organizational growth Inclusion Respect diverse perspectives and promote psychological safety and the creation of a risk culture Foster psychological safety Encourage the active participation of all talent Foster a risk culture We are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees. We prohibit discrimination in the workplace whether on grounds of gender, marital or domestic partnership status, pregnancy, carer s responsibilities, sexual orientation, gender identity, gender expression, race, color, national or ethnic origins, religious belief, disability or age. *Applying for this role does not amount to a job offer or create an obligation on Nomura to provide a job offer. The expression "Nomura" refers to Nomura Services India Private Limited together with its affiliates.

Operations Management: Understand the SOP for data sourcing from internal stakeholders and setup process to track quality Do Independent process study and define the workflow , quality checks to ensure the accuracy of the data and partner with technology to improve the Quality assurance process Define and implement the appropriate Metrics for reporting to stakeholder on a regular basis (weekly/monthly). Monitor the team of Data operators who collect the data from various public sources such as company Website, Company s Annual reports, financial reports as per SOP Responsible for the quality of data collected by Data operators from Company annual statements, financial reports, Stock Exchanges. Perform RCA of the errors occurred and have necessary controls to avoid repetition. Independently manage the process includes daily deliverables, stakeholders management, proactive approach, and process improvement initiatives. People Management: Focus on training pool of Juniors, and setting up of team workflows , process to detect data quality issues, metrics and KPIs. Consistent touch on Team members progress and helping team to acquire right level of trainings and skills. Develop Training plan and module that helps training new joiners and backfills. Delivery: Deliver quality assured data (financial/non-financial) as per agreed daily SLAs Work with internal stakeholders and downstream teams on meeting Service Level Agreements (SLA) on data Quality Assurance (accuracy, completeness, and timeliness). Create and implement the appropriate metrics on deliverables to the stakeholders and always ensure the agreed SLA is met. Process Improvement: Lead team Quality improvements by analyzing existing process and focus on areas for improvement, automation applying Lean Six Sigma, Balanced Scorecard, and other TQM approaches. Focused on process improvements including elimination of redundancies, brainstorming the process improvements ideas and partner with the engineering teams to improvise the current state of work. Your Key Responsibilities Should have hands on experience on creating new process metrics, KPI and scorecard. Can independently manage the deliverables and stakeholders expectations. Individuals with an analytical mindset who can analyze the data with strong attention to details to identify problems, trends/patterns, anomalies, issues within data and solve the issues. Familiarity with process and quality improvements Work schedules is in India time zone could extend into EMEA hours for meetings Adaptability and flexibility to work in a fast paced and changing environment Ability to work within a team-oriented environment across hierarchies, functions and geographies Ability to communicate with various internal and external parties globally. Intent in automation and carry supporting skills like advanced excel knowledge , building dashboard using PowerBI , and automation through Jupyter/Python notebooks etc. Have high interests to learn new things and willingness to take and deliver challenging work. Good to have: Have sound knowledge on capital markets and functioning of the markets (Exposure to various financial products like Equities, Fixed Income, Derivatives, Commodities, Corporate actions etc.) Knowledge about Financial Statements like Annual reports, Income statement, Balance Sheet, and Cash flow statement Your skills and experience that will help you excel 5-7 years of full-time professional experience in: Experience in a global financial institution or shared service firm. Research background a plus (Economic, Environmental, Industry or Sector) Experience in Annual Report analysis and reporting a big plus. Master s Degree in Business, Environmental Science, Public Health or Climate Management a big plus. Have sound technical knowledge who can handle the data analysis and ability to learn the financial product and Finance statements. Experience in data quality and automation related roles, Business analysis , analyzing existing process and reengineer to achieve efficiency and improved quality. Good to have people management experience in operations, back-office, KPO set-up. About MSCI What we offer you Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing. Flexible working arrangements, advanced technology, and collaborative workspaces. A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results. A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients. Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development. Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles. We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women s Leadership Forum. At MSCI we are passionate about what we do, and we are inspired by our purpose to power better investment decisions. You ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

Manage and maintain accurate records, files, and databases Coordinate with various teams to ensure timely completion of tasks Handle data entry, filing, and other administrative tasks Perform other back-office tasks as required Required Candidate profile 2-3 years of experience in a back-office role should be good in communication + Excel, Vlookup functions

We are looking for a detail-oriented and process-driven Documentation Executive to support our shipping agency's back-office operations. This role is essential in maintaining data integrity across booking, export, and import related workflows. The ideal candidate will ensure timely and accurate entry of shipment details, aligned with global shipping agency standards and SOPs. Key Responsibilities: Enter shipment data such as booking details, container information, cargo descriptions, and documentation instructions into the agency systems. Validate and cross-check data received from customers, internal departments, or overseas offices to ensure completeness and accuracy. Follow standard input formats and conventions as per the SOPs. Coordinate with supervisors or front-end teams to clarify missing or incorrect data elements. Flag inconsistencies or system issues to the supervisor for resolution. Perform other related duties as assigned within the operational scope. Required Qualifications: Education: Bachelor's degree (any discipline; preference for candidates with logistics or maritime exposure). Experience: Minimum 1 to 4 years in a Data Entry, Documentation or shipping operations support role. Location: Gateway Office Parks, Perungalathur, Chennai Shift: Open to working in shifts aligned with international time zones, five days per week. Skills: Prior knowledge of container shipping processes and agency documentation is preferred. Proficient in keyboard operations with strong typing skills Proficiency in Excel and web-based systems/tools. Good communication and ability to follow structured procedures. Perks and Benefits: Competitive salary package Health and wellness benefits Structured training and upskilling programs Exposure to global shipping systems and documentation standards

Responsibilities: * Maintain records & reports * Coordinate office activities * Manage back office operations * Ensure compliance with policies & procedures * Process administrative tasks

Job Summary: We are seeking a dedicated and detail-oriented Back Office Executive to join our team. The ideal candidate will play a crucial role in ensuring efficient administrative operations and supporting various departments within the organization. This position is exclusively open to female candidates. Roles and Responsibilities Roles & Responsibilities: Manage and coordinate administrative tasks including data entry, filing, and record management. Assist in the preparation of reports and presentations for internal meetings and client interactions. Maintain and update the company’s databases and documentation systems. Handle correspondence and communication between departments and with clients. Support the sales and marketing teams with clerical duties, including processing orders and managing inventory records. Assist in scheduling appointments, meetings, and travel arrangements for senior management. Ensure compliance with company policies and procedures in all back-office operations. Provide excellent customer service by addressing inquiries and resolving issues promptly. Collaborate with other team members to improve workflow and enhance operational efficiency.

Any Fresher, who is ready to work in back office at Company office at Sokli, near Viramgam, can apply. This is office job and you need to do data entry on Computer. For query call at 8000044060 Required Candidate profile Any Fresher, who is ready to work in back office at Company office at Sokli, near Viramgam, can apply. This is office job and you need to do data entry on Computer. For query call at 8000044060

Any Fresher, who is ready to work in back office at Company office at Sokli, near Viramgam, can apply. This is office job and you need to do data entry on Computer. For query call at 8000044060 Required Candidate profile Any Fresher, who is ready to work in back office at Company office at Sokli, near Viramgam, can apply. This is office job and you need to do data entry on Computer. For query call at 8000044060

Whats the roleAn Implementation & Care Executive will assist in growing and supporting a new software product and service with local, regional, and global partners at Hilti. As part of the Design Optimal Solution phase with the customer this individual will work directly with the Software Field Specialist and customer to define the optimal implementation package. This position will also be responsible for defining and executing the CARE phase of our ON!Track customer base by working directly with the customer platform to analyze gaps and opportunities to drive customer loyalty within our Software as a Service (SaaS). Who is HiltiAt Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day. Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day. What does the role involvePlay the leading role of implementation of the software and retention of the customers Work with the Ontrack Sales Team during the customer analysis to design the optimal solution for each individual customer s implementation plan, including selling additional days and/or taggers Visiting jobsites and warehouses, tagging of physical assets & training the customers on On!Track Gathering data of all the assets, commodities and consumables in coordination with the customer Follow the implementation & care process as per the given excel tools and get the customer s acknowledgement for all steps in the process Coordinate efforts of entire team of On!Track Sales, marketing team, and back office with a goal of improving market reach of ON!Track solution. Collaborating with the sales team to retain the customer on On!Track Support launch of new products and features to Customers by acquainting them with feature benefits and solution functionality What do we offerYour responsibilities will be great and, with them, we ll give you the freedom and autonomy to do whatever it takes to deliver outstanding results. We ll offer you opportunities to move around the business to work abroad, experience different job functions and tackle different markets. It s a great way to find the right match for your ambitions and achieve the exciting career you re after. We have a very thorough people review process which enables your career progression as soon as you re ready for the next challenge. What you need is: Sales, Marketing or Business Development experience 0-3 Years minimum Software / solution selling preferred but not a must. Education: B.Tech / B.E / Engineering Mechanical / Civil (Preferred) Demonstrated analytical, problem-solving and creative mind when facing problems with no obvious solution Ability to make key decisions regarding change management and adjust each plan to the individual needs Strong interest in software and skilled in Microsoft office suite Ability to work in a cross-functional team environment: Marketing, Sales and 3rd party service provider Good written and verbal communication skills. Ability to multitask, prioritize, and manage time effectively. Drive to develop strong and sustainable relationships internal and external Go Getter with decent negotiation skills Comfortable with jobsite conditions and Willingness to travel up to 80% Why should you apply

. Our superpower? A team of relentless problem solvers and doers, on a mission to empower businesses to unlock exponential growth through the power of SaaS. Ready to bring ideas to life from 0 to 1? Were on the lookout for folks who love speed, have immense curiosity, and love building and scaling SaaS products. What We Do We craft and scale innovative SaaS products that empower businesses to simplify processes, boost productivity, and achieve exponential growth. Our growing portfolio includes: : A seamless platform to create, purchase, and manage mailboxes for top-notch email outreach. Join a team that achieved $8M ARR in just 8 months by creating solutions that fill real market gaps. We re relentless, driven, and committed to scaling bigger and faster - togeth er. This isn t your boring 9-to-5 account role. This is ownership, hustle, energy, and real growth - from Day 1. What You ll Do Own the entire people function, from hiring to engagement to performance Build and scale a hiring engine that attracts the best talent Partner with founders and leads to define team structures, KRAs, and growth paths Drive culture initiatives, think rituals, recognitions, pulse checks, and feedback loops Build a transparent, feedback-driven performance review process Manage onboarding, offboarding, and everything in between with care and clarity You champion hiring people who take full ownership from day one. You ll lead employer branding, campus relations, vendor and HR operations, while ensuring every team member has the training and resources they need to thrive. Who You Are People-Obsessed : You genuinely care about people, and it shows Process-Driven, Not Bureaucratic : You bring structure that accelerates growth Culture Builder : You create rituals, not just policies Problem Solver : You don t complain about chaos, you organize it Excellent Communicator : Whether it s a tough conversation or a team-wide Slack message, you re clear, kind, and direct 1-3 Years of Experience : In HR, People Ops, or Culture roles, startup/SaaS background is a must Self-Starter : You don t wait to be told, you see the gap and fill it You ll have the space and support to lead with the flexibility to bring ideas to life, shape culture, and design processes that work best for the team You ll create real impact with the freedom to move fast Try new things, break the boring, and innovate HR Join us if youre ready to redefine what it means to do People & Culture in a high-growth startup. This is not a back-office HR gig, this is core to how we scale. Lets build something incredible together.

Operations Management: Understand the SOP for data sourcing from internal stakeholders and setup process to track quality Do Independent process study and define the workflow , quality checks to ensure the accuracy of the data and partner with technology to improve the Quality assurance process Define and implement the appropriate Metrics for reporting to stakeholder on a regular basis (weekly/monthly). Monitor the team of Data operators who collect the data from various public sources such as company Website, Company s Annual reports, financial reports as per SOP Responsible for the quality of data collected by Data operators from Company annual statements, financial reports, Stock Exchanges. Perform RCA of the errors occurred and have necessary controls to avoid repetition. Independently manage the process includes daily deliverables, stakeholders management, proactive approach, and process improvement initiatives. People Management: Focus on training pool of Juniors, and setting up of team workflows , process to detect data quality issues, metrics and KPIs. Consistent touch on Team members progress and helping team to acquire right level of trainings and skills. Develop Training plan and module that helps training new joiners and backfills. Delivery: Deliver quality assured data (financial/non-financial) as per agreed daily SLAs Work with internal stakeholders and downstream teams on meeting Service Level Agreements (SLA) on data Quality Assurance (accuracy, completeness, and timeliness). Create and implement the appropriate metrics on deliverables to the stakeholders and always ensure the agreed SLA is met. Process Improvement: Lead team Quality improvements by analyzing existing process and focus on areas for improvement, automation applying Lean Six Sigma, Balanced Scorecard, and other TQM approaches. Focused on process improvements including elimination of redundancies, brainstorming the process improvements ideas and partner with the engineering teams to improvise the current state of work. Your Key Responsibilities Should have hands on experience on creating new process metrics, KPI and scorecard. Can independently manage the deliverables and stakeholders expectations. Individuals with an analytical mindset who can analyze the data with strong attention to details to identify problems, trends/patterns, anomalies, issues within data and solve the issues. Familiarity with process and quality improvements Work schedules is in India time zone could extend into EMEA hours for meetings Adaptability and flexibility to work in a fast paced and changing environment Ability to work within a team-oriented environment across hierarchies, functions and geographies Ability to communicate with various internal and external parties globally. Intent in automation and carry supporting skills like advanced excel knowledge , building dashboard using PowerBI , and automation through Jupyter/Python notebooks etc. Have high interests to learn new things and willingness to take and deliver challenging work. Good to have: Have sound knowledge on capital markets and functioning of the markets (Exposure to various financial products like Equities, Fixed Income, Derivatives, Commodities, Corporate actions etc.) Knowledge about Financial Statements like Annual reports, Income statement, Balance Sheet, and Cash flow statement Your skills and experience that will help you excel 5-7 years of full-time professional experience in: Experience in a global financial institution or shared service firm. Research background a plus (Economic, Environmental, Industry or Sector) Experience in Annual Report analysis and reporting a big plus. Master s Degree in Business, Environmental Science, Public Health or Climate Management a big plus. Have sound technical knowledge who can handle the data analysis and ability to learn the financial product and Finance statements. Experience in data quality and automation related roles, Business analysis , analyzing existing process and reengineer to achieve efficiency and improved quality. Good to have people management experience in operations, back-office, KPO set-up. About MSCI What we offer you Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing. Flexible working arrangements, advanced technology, and collaborative workspaces. A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results. A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for for ongoing skills development. Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles. We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women s Leadership Forum. . MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for . Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries. To all recruitment agencies . Note on recruitment scams

Join our Loans group as a Loan Servicing Manager - Associate, where youll lead a dynamic team to ensure excellence in meeting Service Level Agreements (SLAs). Oversee critical processes such as Deal Closing, Drawdowns, and Rate-Fixings, while honing your expertise in Nostro & Past Due Reconciliation. This role offers a unique opportunity to drive impactful operations and elevate your management skills in a collaborative environment Job Summary As a Loan Servicing Manager - Associate within our Loans group, you will be responsible for closely monitoring and guiding your team daily to ensure all Service Level Agreements (SLAs) are met. You will oversee a variety of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to enhance your skills in managing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations. Job Responsibilities Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution. Supervise processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation. Ensure adherence to QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model. Serve as the SME, handling complex process-related queries and routing them to onshore teams if needed. Implement a robust Knowledge Management model, including SOP maintenance and training. Drive 100% compliance with process-related policies, guidelines, and controls. Motivate and support team members to meet goals, identifying HIPOs and planning for their development. Identify alternatives and options for issues, seeking alternative scenarios. Work successfully with others, valuing diverse skills and building interdependence. Identify training needs to improve performance and ensure compliance with training timelines. Ensure high team depth with trained backups for critical work queues. Required qualifications, capabilities and skills Hold a Bachelors degree with minimum 8 years of relevant loan servicing experience in syndicated loans or back office/financial industry roles. Gain knowledge of loan systems like Loan IQ Possess knowledge of nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems. Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive small to medium-sized projects, achieving strong results. Preferred qualifications, skills and capabilities Influence and lead conversations with stakeholders effectively. Demonstrate executive presence by summarizing, recommending, and presenting issues and solutions to senior management and executive leadership. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly. Join our Loans group as a Loan Servicing Manager - Associate, where youll lead a dynamic team to ensure excellence in meeting Service Level Agreements (SLAs). Oversee critical processes such as Deal Closing, Drawdowns, and Rate-Fixings, while honing your expertise in Nostro & Past Due Reconciliation. This role offers a unique opportunity to drive impactful operations and elevate your management skills in a collaborative environment Job Summary As a Loan Servicing Manager - Associate within our Loans group, you will be responsible for closely monitoring and guiding your team daily to ensure all Service Level Agreements (SLAs) are met. You will oversee a variety of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to enhance your skills in managing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations. Job Responsibilities Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution. Supervise processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation. Ensure adherence to QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model. Serve as the SME, handling complex process-related queries and routing them to onshore teams if needed. Implement a robust Knowledge Management model, including SOP maintenance and training. Drive 100% compliance with process-related policies, guidelines, and controls. Motivate and support team members to meet goals, identifying HIPOs and planning for their development. Identify alternatives and options for issues, seeking alternative scenarios. Work successfully with others, valuing diverse skills and building interdependence. Identify training needs to improve performance and ensure compliance with training timelines. Ensure high team depth with trained backups for critical work queues. Required qualifications, capabilities and skills Hold a Bachelors degree with minimum 8 years of relevant loan servicing experience in syndicated loans or back office/financial industry roles. Gain knowledge of loan systems like Loan IQ Possess knowledge of nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems. Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive small to medium-sized projects, achieving strong results. Preferred qualifications, skills and capabilities Influence and lead conversations with stakeholders effectively. Demonstrate executive presence by summarizing, recommending, and presenting issues and solutions to senior management and executive leadership. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Mega Virtual Drive for Customer Service roles -English+ Hindi Language on 9th July 2025 (Wednesday) || Ahmedabad Location Date: 9-July-2025 (Wednesday) MS Teams meeting ID: 443 367 437 219 MS Teams Passcode: Pm3Xt2Nq Time: 12:00 PM - 1:00 PM Job Location: Ahmedabad (Work from office) Languages Known: Hindi + English Shifts: Flexible with any shift Responsibilities • Respond to customer queries and customer's concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you Minimum qualifications • Graduate (Any Discipline except law) • Only Freshers are eligible • Fluency in English & Hindi language is mandatory Preferred qualifications • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Note: Please keep your E-Aadhar card handy while appearing for interview.

Welcome to m/s SIMNA traders, your trusted partner in Data solutions, healthcare, hospitals, pharmaceuticals, manufacturing, lawyers, retail, shipping, transport, insurance, banking, and travel agencies. Perks and benefits Welcome to m/s SIMNA trader,working-Monday-friday.

Role & responsibilities Good communication skill in Hindi and English Good in MS OFFICE. Must be from Faridabad only. Preferred candidate profile Ready to take work pressure . Apply only those who live in Faridabad. Must be good in computer. Ready to take sales and collection pressure.

Perform routine office tasks such as filing, data entry, and handling correspondence. Manage scheduling, coordinate meetings, and maintain office supplies. Provide administrative support to office staff and management. Answer phones, route calls, and respond to inquiries. Organize and maintain office records and documentation.

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