7041 Back Office Jobs - Page 35

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Work effectively in a team to achieve common goals. Develop and implement process improvements to increase efficiency. Maintain accurate records of customer interactions and transactions. Collaborate with other teams to ensure seamless operations. Job Requirements Excellent communication and interpersonal skills. Ability to work in a dynamic and changing environment. Strong problem-solving and analytical skills. Proficient in using computer systems and software applications. Ability to adapt to new processes and procedures quickly. Strong attent...

Roles and Responsibility Manage and process large volumes of emails efficiently. Provide excellent customer service through various communication channels. Collaborate with team members to achieve common goals. Develop and implement process improvements to boost productivity. Maintain accurate records and reports of email interactions. Ensure compliance with company policies and procedures. Job Requirements Strong understanding of email backend operations and non-voice processes. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in using computer applications and software. Strong analytical and organizational skills...

Roles and Responsibility Manage and coordinate with various teams to ensure smooth operations. Develop and implement process improvements to increase efficiency and productivity. Analyze data and metrics to identify trends and areas for improvement. Collaborate with stakeholders to resolve issues and improve customer satisfaction. Provide excellent customer service through multiple channels. Ensure compliance with company policies and procedures. Job Requirements Strong understanding of HR principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Experience with cha...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Work effectively in a team to achieve common goals. Develop and implement process improvements to increase efficiency. Maintain accurate records of customer interactions and transactions. Collaborate with colleagues to achieve sales targets and objectives. Job Requirements Strong communication and interpersonal skills. Ability to work in a fast-paced environment and adapt to changes. Basic computer knowledge and proficiency in Microsoft Office. Strong problem-solving and analytical skills. Ability to learn quickly and take on new cha...

Roles and Responsibility Manage and execute backend processes with high accuracy and efficiency. Collaborate with team members to achieve process goals and objectives. Develop and implement process improvements to boost productivity and quality. Analyze data and metrics to identify trends and areas for improvement. Provide excellent customer service and support to internal stakeholders. Ensure compliance with company policies and procedures. Job Requirements Strong understanding of BPM/BPO industry operations and processes. Excellent communication and interpersonal skills are required for effective teamwork. Ability to work in a fast-paced environment with multiple priorities and deadlines. ...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and accurate responses to customer requests via voice or chat. Work effectively in a team to achieve common goals. Maintain high levels of product knowledge to provide excellent support. Utilize problem-solving skills to address complex customer complaints. Collaborate with internal teams to improve overall customer experience. Job Requirements Excellent communication and interpersonal skills are required. Ability to work in a dynamic environment and adapt to changes. Strong problem-solving and analytical skills are necessary. Proficiency in using computer systems and software applications is...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and accurate responses to customer requests via voice or chat. Work effectively in a team to achieve common goals. Maintain high levels of product knowledge to provide excellent support. Utilize problem-solving skills to address complex customer complaints. Collaborate with internal teams to improve overall customer experience. Job Requirements Excellent communication and interpersonal skills are required. Ability to work in a dynamic environment and adapt to changes. Strong problem-solving and analytical skills are necessary. Proficiency in using computer systems and software applications is...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Work effectively in a team to achieve common goals. Develop and implement process improvements to increase efficiency. Maintain accurate records of customer interactions and transactions. Collaborate with colleagues to achieve sales targets and objectives. Job Requirements Strong communication and interpersonal skills. Ability to work in a fast-paced environment and adapt to changes. Basic computer knowledge and proficiency in Microsoft Office. Strong problem-solving and analytical skills. Ability to learn quickly and take on new cha...

Roles and Responsibility Manage and coordinate with various teams to ensure smooth operations. Develop and implement process improvements to increase efficiency and productivity. Analyze data and metrics to identify trends and areas for improvement. Collaborate with stakeholders to resolve issues and improve customer satisfaction. Provide excellent customer service through multiple channels. Ensure compliance with company policies and procedures. Job Requirements Strong understanding of HR principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Experience with cha...

Roles and Responsibility Manage and coordinate with various teams to ensure smooth operations. Develop and implement process improvements to increase efficiency and productivity. Analyze data and metrics to identify trends and areas for improvement. Collaborate with stakeholders to resolve issues and improve customer satisfaction. Provide excellent customer service through multiple channels. Ensure compliance with company policies and procedures. Job Requirements Strong understanding of HR principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Experience with cha...

Roles and Responsibility Manage and execute backend processes with high accuracy and efficiency. Collaborate with team members to achieve process goals and objectives. Develop and implement process improvements to boost productivity and quality. Analyze data and metrics to identify trends and areas for improvement. Provide excellent customer service and support to internal stakeholders. Ensure compliance with company policies and procedures. Job Requirements Strong understanding of BPM/BPO industry operations and processes. Excellent communication and interpersonal skills are required for effective teamwork. Ability to work in a fast-paced environment with multiple priorities and deadlines. ...

Job Title: Data Entry Operator (Apprenticeship) Company: Madhu Jayanti International Pvt. Ltd Location: Howrah Salap Employment Type: Apprenticeship (Full-time, Work from Office) Salary: 10,000 per month (in-hand) Experience: No experience required – Freshers are welcome About the Company: Madhu Jayanti International Pvt. Ltd is one of India’s leading tea companies, serving premium tea brands both domestically and globally. We are committed to quality, innovation, and excellence in every aspect of our operations. Job Description: We are looking for a Data Entry Operator (Apprentice) to join our team at our Howrah – Salap facility. The role involves managing and maintaining accurate data reco...

Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide exceptional customer service through various channels, including phone, email, and chat. Resolve complex customer complaints and concerns in a timely and efficient manner. Collaborate with internal teams to improve overall customer experience. Develop and maintain thorough knowledge of products and services for accurate information. Identify opportunities to upsell and cross-sell products or services to customers. Job Requirements Minimum 2 years of experience in customer service, preferably in a similar role. Strong communication and interpersonal skills are essential. Ability to wo...

Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide exceptional customer service through various channels, including phone, email, and chat. Resolve complex customer complaints and concerns in a timely and efficient manner. Collaborate with internal teams to improve overall customer experience. Develop and maintain thorough knowledge of products and services for accurate information. Identify opportunities to upsell and cross-sell products or services to customers. Job Requirements Minimum 2 years of experience in customer service, preferably in a similar role. Strong communication and interpersonal skills are essential. Ability to wo...

Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide exceptional customer service through various channels, including phone, email, and chat. Resolve complex customer complaints and concerns in a timely and efficient manner. Collaborate with internal teams to improve overall customer experience. Develop and maintain thorough knowledge of products and services for accurate information. Identify opportunities to upsell and cross-sell products or services to customers. Job Requirements Minimum 2 years of experience in customer service, preferably in a similar role. Strong communication and interpersonal skills are essential. Ability to wo...

Roles and Responsibility Manage and coordinate recruitment processes to ensure timely and efficient hiring. Develop and implement effective employee engagement strategies to boost morale and productivity. Provide guidance and support to employees on HR-related matters and policies. Analyze and resolve complex HR issues and conflicts fairly and promptly. Collaborate with other departments to achieve business objectives and goals. Maintain accurate and up-to-date records and reports of HR activities and metrics. Job Requirements Bachelor's degree in any discipline; relevant certifications or training programs are an asset. Proven experience in HR operations, preferably in a similar role or ind...

Roles and Responsibility Handle customer inquiries and resolve issues via chat. Provide timely and professional responses to customer queries. Utilize problem-solving skills to address complex customer concerns. Collaborate with internal teams to enhance customer experience. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills are required. Ability to work effectively in a team environment is essential. Strong problem-solving and analytical skills are necessary. Adaptability to changing situations and priorities is key. Proficiency ...

Roles and Responsibility Handle customer inquiries and resolve issues via chat. Provide excellent customer service and ensure satisfaction. Work effectively in a team to achieve goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills. Ability to work in a dynamic and rapidly changing environment. Strong problem-solving and analytical skills. Proficient in using technology and software applications. Ability to adapt to new processes and procedures. Strong attention to detail and organizati...

Roles and Responsibility Handle customer inquiries and resolve issues via chat. Provide timely and professional responses to customer queries. Utilize problem-solving skills to address complex customer concerns. Collaborate with internal teams to enhance customer experience. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills are required. Ability to work effectively in a team environment is essential. Strong problem-solving and analytical skills are necessary. Adaptability to changing situations and priorities is key. Proficiency ...

Roles and Responsibility Handle customer inquiries and resolve issues via chat. Provide timely and accurate responses to customer queries. Utilize problem-solving skills to address complex customer concerns. Collaborate with internal teams to enhance customer experience. Maintain high product knowledge to effectively support customers. Meet performance targets and quality standards. Job Requirements Excellent communication and interpersonal skills. Ability to work in a team environment and adapt to changes. Strong problem-solving and analytical skills. Proficient in using computer applications and software. Ability to learn quickly and adapt to new processes and systems. Strong attention to ...

Roles and Responsibility Handle international collections from clients across various industries. Develop and implement effective collection strategies to meet business objectives. Build and maintain strong relationships with clients to resolve outstanding issues. Conduct thorough research to identify potential risks and opportunities. Collaborate with internal teams to ensure seamless operations and efficient workflow. Analyze data to provide insights for process improvements and optimize results. Job Requirements Proven experience in international collections or a related field. Strong knowledge of BPM/BPO industry trends and practices. Excellent communication and interpersonal skills. Abi...

Roles and Responsibility Handle customer inquiries and resolve issues via chat. Provide timely and professional responses to customer queries. Utilize problem-solving skills to address complex customer complaints. Collaborate with internal teams to enhance customer experience. Maintain accurate records of customer interactions and resolutions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills are required. Ability to work in a team environment and adapt to changes. Strong problem-solving and analytical skills are necessary. Proficiency in using computer applications and software is essential. Cand...

Roles and Responsibility Handle customer inquiries and resolve issues through chat support. Provide timely and accurate responses to customer queries and concerns. Utilize problem-solving skills to address complex customer issues. Collaborate with internal teams to enhance customer experience. Maintain high levels of product knowledge to effectively support customers. Consistently meet or exceed performance metrics and quality standards. Job Requirements Minimum 1 year of experience in a chat process or customer service role. Excellent written and verbal communication skills. Ability to work in a team environment and adapt to changes. Strong problem-solving and analytical skills. Proficient ...

Roles and Responsibility Handle customer inquiries and resolve issues via chat. Provide timely and professional responses to customer queries. Utilize problem-solving skills to address complex customer concerns. Collaborate with internal teams to enhance customer experience. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills are required. Ability to work effectively in a team environment is essential. Strong problem-solving and analytical skills are necessary. Proficiency in using computer applications and software is expected. Ad...

Roles and Responsibility Handle customer inquiries and resolve issues via chat. Provide excellent customer service and ensure satisfaction. Work effectively in a team to achieve goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills. Ability to work in a dynamic and rapidly changing environment. Strong problem-solving and analytical skills. Proficient in using technology and software applications. Ability to adapt to new processes and procedures. Strong attention to detail and organizati...