6999 Back Office Jobs - Page 27

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various channels. Work effectively in a team to achieve common goals. Maintain accurate records of customer interactions and transactions. Identify and escalate potential issues to senior management. Develop and implement process improvements to increase efficiency. Job Requirements Any graduate or postgraduate degree from a recognized institution. Excellent communication and interpersonal skills. Ability to work in a non-voice process environment. Strong problem-solving and analytical skills. Familiarity with chat support and customer service principles. Ability t...

Roles and Responsibility Provide exceptional customer service through chat support, responding to inquiries and resolving issues professionally. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to resolve customer issues and enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide accurate information to customers. Collaborate with team members to achieve sales targets and improve customer satisfaction. Job Requirements Minimum 1 year of experience in chat support or a related field. Excellent communication and i...

Dear candidate, As a Data Entry Operator, your main responsibility will be to input and update data into the computer system accurately and efficiently. With no fixed working hours, no targets, and minimal supervision, We have various types of online and offline project works. Position: Fresher /Computer Operator/ Data Entry Operator skills needed: basic computer knowledge No Age Bar No Work Pressure,No Targets. No internet required to do the work Work from smartphone or laptop or by any gadgets can be done. Job responsibility : Job Responsibilities is that you have to submit your work on time. Thank you

Roles and Responsibility Provide exceptional customer service through chat support, responding to inquiries and resolving issues professionally. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to resolve customer issues and enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide accurate information to customers. Collaborate with team members to achieve sales targets and improve customer satisfaction. Job Requirements Minimum 1 year of experience in chat support or a related field. Excellent communication and i...

Roles and Responsibility Manage customer inquiries and resolve issues through chat. Provide excellent customer service and ensure satisfaction. Work effectively in a team to achieve goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Graduation is not required; both UG and Graduates are eligible. Excellent communication and interpersonal skills are essential. Ability to work in a dynamic and rapidly changing environment. Strong problem-solving and analytical skills are necessary. Familiarity with chat support software and technology...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and accurate information about banking products and services. Build strong relationships with customers to enhance satisfaction and loyalty. Collaborate with internal teams to resolve complex customer complaints. Maintain thorough knowledge of banking products and services to effectively support customers. Identify opportunities to upsell and cross-sell banking products to customers. Job Requirements Minimum 2 years of experience in customer service, preferably in banking or finance. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multi...

Roles and Responsibility Provide exceptional customer service through chat support, responding to inquiries and resolving issues professionally. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to resolve customer issues and enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide accurate information to customers. Collaborate with team members to achieve sales targets and improve customer satisfaction. Job Requirements Minimum 1 year of experience in chat support or a related field. Excellent communication and i...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Collaborate with team members to achieve goals and objectives. Develop and maintain knowledge of products and services. Identify opportunities to upsell and cross-sell products or services. Maintain accurate records of customer interactions and transactions. Job Requirements Minimum 2 years of experience in customer service or a related field. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong analytical and critical thinking skills. Experience with cha...

Roles and Responsibility Manage customer inquiries and resolve issues through chat. Provide excellent customer service and ensure satisfaction. Work effectively in a team to achieve goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Graduation is not required; both UG and Graduates are eligible. Excellent communication and interpersonal skills are essential. Ability to work in a dynamic and rapidly changing environment. Strong problem-solving and analytical skills are necessary. Familiarity with chat support software and technology...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and accurate information about banking products and services. Build strong relationships with customers to enhance satisfaction and loyalty. Collaborate with internal teams to resolve complex customer complaints. Maintain thorough knowledge of banking products and services to effectively support customers. Identify opportunities to upsell and cross-sell banking products to customers. Job Requirements Minimum 2 years of experience in customer service, preferably in banking or finance. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multi...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Collaborate with team members to achieve goals and objectives. Develop and maintain knowledge of products and services. Identify opportunities to upsell and cross-sell products or services. Maintain accurate records of customer interactions and transactions. Job Requirements Minimum 2 years of experience in customer service or a related field. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong analytical and critical thinking skills. Experience with cha...

Roles and Responsibility Manage customer inquiries and resolve issues through chat. Provide excellent customer service and ensure satisfaction. Work effectively in a team to achieve goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Graduation is not required; both UG and Graduates are eligible. Excellent communication and interpersonal skills are essential. Ability to work in a dynamic and rapidly changing environment. Strong problem-solving and analytical skills are necessary. Familiarity with chat support software and technology...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and accurate information about banking products and services. Build strong relationships with customers to enhance satisfaction and loyalty. Collaborate with internal teams to resolve complex customer complaints. Maintain thorough knowledge of banking products and services to effectively support customers. Identify opportunities to upsell and cross-sell banking products to customers. Job Requirements Minimum 2 years of experience in customer service, preferably in banking or finance. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multi...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Collaborate with team members to achieve goals and objectives. Develop and maintain knowledge of products and services. Identify opportunities to upsell and cross-sell products or services. Maintain accurate records of customer interactions and transactions. Job Requirements Minimum 2 years of experience in customer service or a related field. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong analytical and critical thinking skills. Experience with cha...

Roles and Responsibility Handle premium travel process queries and provide exceptional customer service. Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Resolve complex issues and escalate when necessary to ensure high customer satisfaction. Collaborate with internal teams to improve processes and procedures. Maintain accurate records of customer interactions and transactions. Identify opportunities to upsell and cross-sell products or services to customers. Job Requirements Minimum 2 years of experience in customer support or a related field. Strong knowledge of customer support principles and practices. Excellent communication and problem-solvin...

Roles and Responsibility Handle customer inquiries via chat, email, and phone in a professional and courteous manner. Provide accurate information about products or services to customers. Resolve customer complaints and issues promptly and efficiently. Collaborate with internal teams to resolve complex customer issues. Maintain high levels of product knowledge to effectively support customers. Consistently meet or exceed performance metrics such as first call resolution rate and customer satisfaction scores. Job Requirements Excellent communication and interpersonal skills are essential. Ability to work in a fast-paced environment and handle multiple interactions simultaneously. Strong probl...

Roles and Responsibility Manage and coordinate recruitment processes, including scheduling interviews and communicating with candidates. Develop and implement effective hiring strategies to attract top talent. Collaborate with hiring managers to understand their requirements and provide guidance on the selection process. Conduct thorough interviews and assessments to ensure the best fit for the company. Maintain accurate records of recruitment activities, including candidate interactions and interview results. Provide exceptional customer service to both internal and external clients. Job Requirements Proven experience in HR or a related field, with a strong understanding of recruitment prin...

Roles and Responsibility Handle premium travel process queries and provide exceptional customer service. Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Resolve complex issues and escalate when necessary to ensure high customer satisfaction. Collaborate with internal teams to improve processes and procedures. Maintain accurate records of customer interactions and transactions. Identify opportunities to upsell and cross-sell products or services to customers. Job Requirements Minimum 2 years of experience in customer support or a related field. Strong knowledge of customer support principles and practices. Excellent communication and problem-solvin...

Roles and Responsibility Manage and coordinate recruitment processes, including scheduling interviews and communicating with candidates. Develop and implement effective hiring strategies to attract top talent. Collaborate with hiring managers to understand their requirements and provide guidance on the selection process. Conduct thorough interviews and assessments to ensure the best fit for the company. Maintain accurate records of recruitment activities, including candidate interactions and interview results. Provide exceptional customer service to both internal and external clients. Job Requirements Proven experience in HR or a related field, with a strong understanding of recruitment prin...

Roles and Responsibility Handle customer inquiries via voice and chat support professionally. Provide timely and accurate solutions to customer complaints and concerns. Collaborate with internal teams to resolve complex issues. Maintain high levels of product knowledge to effectively support customers. Meet performance targets and quality standards. Continuously improve processes and procedures to enhance customer experience. Job Requirements Any graduate degree is required. Excellent communication and interpersonal skills are essential. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills are necessary. Familiarit...

Roles and Responsibility Handle customer inquiries via chat, email, and phone in a professional and courteous manner. Provide accurate information about products or services to customers. Resolve customer complaints and issues promptly and efficiently. Collaborate with internal teams to resolve complex customer issues. Maintain high levels of product knowledge to effectively support customers. Consistently meet or exceed performance metrics such as first call resolution rate and customer satisfaction scores. Job Requirements Excellent communication and interpersonal skills are essential. Ability to work in a fast-paced environment and handle multiple interactions simultaneously. Strong probl...

Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide accurate information about products or services to customers. Collaborate with internal teams to resolve complex customer complaints. Develop and maintain thorough knowledge of company policies and procedures. Meet performance targets and achieve quality standards. Participate in training programs to enhance skills and knowledge. Job Requirements Minimum 2 years of experience in a related field, preferably in BPM/BPO. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and critical thinking skills. Prof...

Roles and Responsibility Handle premium travel process queries and provide exceptional customer service. Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Resolve complex issues and escalate when necessary to ensure high customer satisfaction. Collaborate with internal teams to improve processes and procedures. Maintain accurate records of customer interactions and transactions. Identify opportunities to upsell and cross-sell products or services to customers. Job Requirements Minimum 2 years of experience in customer support or a related field. Strong knowledge of customer support principles and practices. Excellent communication and problem-solvin...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various channels. Work effectively in a team to achieve common goals. Maintain accurate records of customer interactions and transactions. Identify and escalate potential issues to senior management. Develop and implement process improvements to increase efficiency. Job Requirements Any graduate or postgraduate degree from a recognized institution. Excellent communication and interpersonal skills. Ability to work in a non-voice process environment. Strong problem-solving and analytical skills. Familiarity with chat support and customer service principles. Ability t...

Roles and Responsibility Handle customer inquiries and resolve issues via chat. Provide timely and accurate responses to customer queries. Utilize problem-solving skills to address complex customer concerns. Collaborate with internal teams to enhance customer experience. Maintain high product knowledge to effectively support customers. Consistently meet or exceed performance metrics and quality standards. Job Requirements Graduation is not required; both UG and Graduates are eligible to apply. Excellent communication and interpersonal skills are essential. Ability to work in a team environment and adapt to changes. Strong problem-solving and analytical skills are necessary. Familiarity with ...