2822 Back Office Jobs - Page 20

As a Back Office Associate in mutual funds/insurance, you’ll handle key admin & operational tasks, ensuring smooth business support, client experience, & compliance. Strong attention to detail & coordination skills are essential for this role. Required Candidate profile Quotations, Tally, admin, data entry, proposal uploads, insurance quotes.

KPMG India is looking for Executive- Java Backend Executive- Java Backend to join our dynamic team and embark on a rewarding career journey Assisting with the preparation of operating budgets, financial statements, and reports. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration. Keeping records and documenting financial processes.

Required Skills Technology | Power Apps | Build Apps Technology | Java Script, CSS, HTML Technology | .Net Framework | C#.NET, Programming Languages | C# Technology | Sharepoint Online Technology | D365 CRM Dev/Admin Technology | API Integration - REST, SOA WebServices, Microservices Technology | Azure Services - Azure Devops, Function Apps, LogicApps Education Qualification : Engineer - B.E / B.Tech / MCA Delivery Skills : 1. Deliver high quality, tested and secure code -Write well designed, testable, efficient, high quality code base by using industry standard software development practices. -Gather and refine specifications and requirements based on technical needs. -Develop technical documents and handbooks to accurately represent application design and code -Experience developing and designing technical solutions such as custom development for Dynamics 365 Customer Engagement or Dynamics CRM (Jscript, C# plugins, web development, systems integration) -Design and implementation of integration solutions for backend services and back-office applications 2. Excellent understanding of software design patterns and programming principles. -Should have Excellent Verbal and Written communication skills along with Problem-solving attitude and attention to detail 3. Perform thorough analysis and generate root-cause-analysis for any production issue -Provide necessary fixes and test the fixes to ensure no defect leakage. -Adherence to project processes and ensure SLA compliance. - Understanding of D365 Setup or Deployment in different environments

Embark on a transformative journey as a Team Manager for Merchant Services at Barclays, where youll play a pivotal role in shaping the future. Join us in our mission to safeguard our business and our customers. Key critical skills required for this role include: Handle inbound and outbound voice calls related to card servicing, payment queries, and customer complaints. Execute back-office processes including transaction investigations, payment reconciliations, and dispute resolutions. Log, track, and resolve customer complaints in line with the BUK Mandatory Complaints Procedures. Follow established procedures for voice-based payment checks as outlined in Procedure - Voice Payment Checks. Collaborate with cross-functional teams to ensure first-point-of-contact (FPOC) resolution and reduce handoffs to back-office. Maintain accurate records of customer interactions and ensure timely follow-up. Support continuous improvement by identifying process gaps and contributing to transformation initiatives such as those in Ops Transformation & Change Lab. You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based out of Noida. Purpose of the role To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. Accountabilities Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution. Collaboration with teams across the bank to align and integrate operational processes. Identification of areas for improvement and providing recommendations in operational processes. Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice in banking operations. Participation in projects and initiatives to improve operational efficiency and effectiveness. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

About the Job We are seeking a highly skilled and experienced Specialist in SAP Analytics to join our team. As a specialist, you will play a vital role in building and configuring analytical reports in the areas of SAP Business Warehouse(BW4HANA) and Embedded Analytics (S4HANA-CDS Views), collaborating with other developers to ensure efficient and effective solutions for M&S(Manufacturing and Supply). What you will be doing: The ideal candidate should possess a minimum of 8 years of SAP Analytics application expertise in SAP BW and 4 years of Embedded Analytics (S4HANA-CDS Views). SAP Analytics Specialist will validate design and effort estimates, manage change requests, review requirements and specifications, develop analytical solutions, participate in projects, scope new demands, and provide business advisory on SAP solutions. They will focus on embedded analytics (CDS views) and SAP Business Warehouse reports, ensuring data quality, performance, and integration. Main responsibilities: Embedded Analytics (S4HANA - CDS View) Development: Design and develop CDS views to provide data models for embedded analytics applications. Collaborate with business users and data architects to define data requirements and create efficient CDS views. Ensure data quality, consistency, and performance of CDS views. SAP Analytics Report Development: Create and maintain SAP Analytics reports using SAC tool, based on data models from SAP BW4HANA and/or Embedded Analytics(S4HANA - CDS Views). Develop complex reports and dashboards to meet the analytical needs of business users. Optimize report performance and improve data visualization for effective decision-making. Data Integration: Integrate data from various sources (e.g., S/4HANA, SAP ECC, external systems) into BW and CDS views. Develop data extraction, transformation, and loading (ETL) processes using BWs ETL capabilities and work with the Integration team to facilitate data sharing using IICS. Data Modelling: Design and implement data models in BW and CDS views to support analytical requirements using industry best practices. Ensure data consistency and integrity throughout the data landscape. Performance Optimization: Analyse report performance and identify bottlenecks. Implement optimization techniques to improve query performance and reduce system load. Technical Support: Provide technical support for embedded analytics and BW4HANA reporting solutions. Troubleshoot issues and resolve problems related to data, reports, and performance. Collaboration: Work closely with business analysts, data architects, and developers to understand requirements and deliver effective solutions. Collaborate with other teams to ensure data integration and consistency across the organization. Demonstrate openness and adaptability to work effectively with colleagues from diverse cultural backgrounds (Spain, Italy, France, etc.). Leverage experience in international or multicultural environments to foster strong collaboration across geographically distributed teams. About you Experience 8+ years of SAP Analytics experience in total with 2+ years of experience doing ERP delivery in a business-oriented context, preferably in a global company. Extensive experience in implementing and maintaining SAP BW4HANA, Embedded Analytics (S4HANA - CDS Views) & SAC (SAP Analytics Cloud). Must have good knowledge of functional modules like SD, MM, PP, PM, and eWM for SAP Analytics. ERP transformation experience in a global company Executive-level communication and engagement skills, both written and verbal Strong configuration experience, ability to determine when to use configuration vs. code as well as advanced troubleshooting skills. Ability to translate functional specifications into technical design documents, provide efforts and cost estimates, and manage delivery of the desired functionality. Maintain a high level of quality while working on complex problems under pressure and deadlines. Guide Data Migration teams with master data & transactional data loads. Project management experience; continuous improvement skills and mindset. Experience with multi-geography, multi-tier service design and management. Deep understanding of Application and Technology Architecture. Knowledge of SAP S/4 HANA is a must in the Embedded Analytics (CDS Views) context. Knowledge of agile ways of working is a plus. Knowledge of current ERP software trends in their area of expertise is a plus. Knowledge of Snowflake and IICS for integration is a plus. Knowledge of AI ML capabilities is a plus. Soft skills Demonstrated conflict resolution & problem-solving skills in a global environment. Strong appetite to learn and discover. Adaptable and open to changes. Company-first mindset: able to put the interests of the company before their own or those of their teams if applicable. Excellent analytical skills: able to frame and formalize problem statements and formulate robust solution proposals clearly and concisely. Autonomous and Results-driven. Role model our 4 values: teamwork, integrity, respect, courage Education Bachelor s Degree or equivalent in Information Technology or Engineering Languages Fluent spoken and written English When joining our team, you will experience: If you have a passion for SAP Analytics Industrial processes (Manufacturing and Supply) or Back Office and are looking for a challenging role where you can make a significant impact, we would love to hear from you. An international work environment in which you can develop your talent and realize ideas and innovations within a highly competent team. Your own career path within Sanofi. Your professional and personal development will be supported purposefully. Better is out there. Better medications, better outcomes, better science. But progress doesn t happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let s be those people. At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity At Sanofi, diversity and inclusion are foundational to how we operate and embedded in our Core Values. We recognize that to truly tap into the richness diversity brings, we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients, and customers. We respect and celebrate the diversity of our people, their backgrounds, and experiences, and provide equal opportunity for all.

Sales Development Representative Location: Hyderabad, India. Employment Type: Full-Time; Salaried. Compensation: Base Salary, Bonus, Medical, etc. Job Description About Us: At Innovapptive, we are bringing the industrial front-line worker, back-office and assets together. Our platform is the only patented and Code-Free connected worker platform for SAP and IBM Maximo and is disrupting and digitizing archaic, tedious, & labor intensive paper-based processes for maintenance, operations, & supply chain. The industrial front-line workers are empowered with a suite of highly reconfigurable mobile apps, while the back-office has real-time visibility into the front-line workforce with better planning, scheduling, adoption monitoring and actionable insights. Some of the world s largest brands such as Newmont Mining, Dominion Nuclear, Hess, Shell, UNICEF, ConocoPhillips, Reckitt Benckiser are digitally transforming their back-office and front-line industrial worker experiences. We are saving companies millions of dollars by improving their asset uptime, productivity, safety, and talent challenges, while delivering jobs better, faster, cheaper and safer. We are backed by Tiger Global Management, a Global Marquee Fund with over $30 Billion of Assets Under Management (AUM). Tiger Global Management has a reputation of investing and building some of the worlds "Unicorn" brands such as Spotify, Netflix, Facebook, LinkedIn, Amazon, Peloton, Harrys, Ola, Flipkart, Freshworks and many more!. Recently in May 2023 Innovapptive raised a Series B investment led by Vista Equity Partners ("Vista"), a leading global investment firm focused exclusively on enterprise software, data and technology-enabled businesses. Existing investor Tiger Global Management also participated in the round. Vista is a leading global investment firm with more than $96 billion in assets under management as of December 31, 2022. The firm exclusively invests in enterprise software, data and technology-enabled organizations across private equity, permanent capital, credit and public equity strategies, bringing an approach that prioritizes creating enduring market value for the benefit of its global ecosystem of investors, companies, customers and employees. The Role The Sales Development Representative will play an integral role in driving the growth of our customer base and revenue through generating qualified leads for the sales team. This is an excellent opportunity to break into the high-tech sales industry or take your sales career to the next level. The SDR is to generate sales qualified leads through consultative selling and 1:1 ABM approach and will carry a quarterly quota . If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications: How You Will Make an Impact: Research targets companies and key decision makers to identify their business challenges and need for Innovapptive solutions. Write compelling emails and tell engaging stories that leave prospective customers wanting to learn more about the value of our products. Qualify accounts for short- and medium-term opportunities. Accurately update Customer Relationship Management (CRM) software with customer data. Schedule opportunities to engage with prospects and members of the sales team. Collaborate with sales and marketing to continuously improve our lead generation and follow up process. Other duties as assigned. What You Bring to the Team: To be successful in this role, we believe that you need to possess the following attributes. Bachelor s degree in Computer Science, Software Engineering, or related field (or equivalent work experience). Prior experience of 2+ years as a SDR for enterprise SaaS company is a plus This role is open for 1+ years experience from Tier-1 engineering and management colleges Proficient communication both written and oral Detail oriented and diligent Must thrive in a fast-paced competitive environment Excellent organization and analytical skills What We Offer above work: A positive, open, and highly-innovative environment and team. Entrepreneurial spirit with unlimited opportunity to grow. Opportunity to work with leading global brands on exciting and impactful projects. Competitive Base Pay. Best of plan on Vacation & Paid Time Off. Provision of Medical Insurance for family - self, dependent, spouse, dependent children, parents/parent-in-laws. Paid Maternity and Paternity leave. Bi-annual reviews to ensure transparency and promote high performance culture. OKR Driven Performance Development Environment. Learning & Development - access to a wide range of e-Learning courses (technical, Product, Process, etc.,). A host of Interest Groups/Clubs for Book Reading, Toastmasters, Sports - Cricket, Volleyball, Throw-ball, Badminton, TT, Music. Innovapptive does not accept and will not review unsolicited resumes from search firms.

Job description B.tech ,M.tech, BCA, BE and MCA candidate is not eligible Walk-In Drive for Customer Support Executive HCL Tech Profile - Non Voice, customer service. HCL Tech Hiring for US Non -Voice Process 21st July'25 Walk in directly. Any Grad/UG can apply (No Regular Students / No Law Graduate) For the role B.tech ,M.tech, BCA and MCA candidate is not eligible Interview Location : HCL Technologies, Sandhya Infocity, Beside Vivira Mall, Village and Panchayat, ETA (B1) - Techno Park, Special Economic Zone 33 Rajiv, Gandhi Salai, Navalur, Taluk, Chengalpattu, Tamil Nadu 603103 . Two Ways Cabs Available Walk-in Date- 21st July'25 Timing- 12PM-3PM Contact Person: Shine Albert. send CV at shine.albert@hcltech.com Night Shift | 5 Days/Week | 10-Hour Shifts|| 2 Week Offs. Join our Email & Back Office Support team! We're looking for a detail-oriented professional with: Requirements: Minimum 1 year of customer service experience Graduate in any discipline Excellent written and verbal English communication Ability to manage email queries and backend tasks efficiently Strong multitasking and problem-solving skills Contact Person- Shine Albert

We are hiring for graduates who knows tally, only females preferred if interested contact swathi@brainsnskills.com or 9341818811

Basic Requirements: Bachelors Degree Proficiency in MS Excel Good understanding & fast learner Good typing speed Pay: upto 10,000 per month To Apply: Send your resume to hr@agnitiure.com

J ob Overview We are looking for an enthusiastic individual to join our company who will act as a liaison between our company and its current and potential customers. An ideal candidate should be able to accept ownership for effectively solving customer issues, complaints, and queries while keeping customer satisfaction as an utmost priority. Responsibilities Manage tickets and update customer information in the database during and after each call. Maintain a database of customer interactions and transactions, record details of inquiries, complaints, and comments, as well as actions taken. Convert Leads to new orders. Contact potential customers to showcase company products or services Follow-up on Interested Leads Negotiate prices and terms with customers Get the documentations done for the converted leads Work with other team members to ensure customer satisfaction Engage in problem-solving and process improvement. Develop strategies to ensure judicial usage of resources and timely delivery. In case you wish to apply, share your resume at hr@cityfurnish.com or whatsapp on 8826260848

Key Responsibilities: Operate computer for day-to-day e-commerce tasks Coordinate pickups and deliveries with Amazon, Flipkart, and other logistics partners Handle packaging of orders neatly and efficiently Manage inventory and maintain records of dispatched orders Assist in creating and updating product listings when required Ensure smooth daily operations and timely delivery fulfillment Requirements: Basic computer knowledge (Excel, browser, email) Ability to communicate with delivery partners and courier companies Willingness to do physical packaging work Attention to detail and basic understanding of online marketplaces like Amazon

Key Responsibilities: - Partnering with Hiring Managers: Collaborate with hiring managers to determine staffing needs and understand client requirements. - Sourcing Candidates: Source potential candidates from various online channels, such as social media, job boards, and professional networks. - Screening and Shortlisting: Screen incoming resumes, shortlist candidates, and conduct interviews. - Candidate Relationship Building: Build rapport with candidates, provide guidance on resume writing and interview preparation, and ensure a seamless candidate experience. - Client Relationship Management: Understand client requirements, job descriptions, and company culture to effectively match candidates with suitable job opportunities. - Interview Scheduling and Coordination: Coordinate and schedule interviews between candidates and employers, ensuring timely communication and feedback. - Background Checks and Verification: Conduct reference checks and verify candidates' credentials to ensure suitability for specific job roles. Required Skills: - Excellent Communication: Strong written and verbal communication skills to interact with candidates and employers effectively. - Interpersonal Skills: Ability to build rapport with diverse individuals and maintain strong relationships. - Analytical and Problem-Solving Skills: Exceptional analytical and problem-solving abilities to evaluate candidates' qualifications and match them with suitable job opportunities. - Recruitment Software Proficiency: Proficiency in using recruitment software, applicant tracking systems, and other relevant tools. - Time Management and Organization: Excellent time management and organizational skills to handle multiple tasks and meet deadlines. Qualifications: - Bachelor's Degree: Bachelor's degree in Human Resources, Business Administration, or a related field. - Recruitment Experience: Proven experience as a Recruitment Consultant or similar role.

The ideal candidate should also be proficient at multitasking (handling of other back office work). Telecallers handle a wide range of calls, including sales calls, and customer service Married Candidate Required Candidate profile calls. Good knowledge of MS Office software. The Candidate must be fluent in English E- hrcps9@gamail.com P- 8370014003

Associate (Process: Backend US HRO) Work Experience 06 - 36 Months Summary Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner. Document all pertinent end user identification information, including name, epartment, contact information and nature of problem or issue. Identify and learn appropriate product details to facilitate better client interaction and troubleshooting. Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions. Follow standard processes and procedures to resolve all client queries. Resolve client queries as per the SLAs defined in the contract. Maintain ogs and records of all customer queries as per the standard procedures and guidelines. Experience 6 - 36 Month / Basic MS Excel Category Back office/Data handling or data management Working Conditions Fixed evening shift (5 days working). Saturdays and Sundays are fixed off. Both Side Cab Service Agreement Applicable for 1 year (Mandatory) Education Skills Any graduate - BA/B.Com/B.Sc (non-technical), MA, M.Com, (0nly part time MBA, PGDM) and B.TECH and MBA fresher not Applicable Work Location Gurgaon

As a Planning Executive in an advertising agency, you will play a key role in understanding client objectives and consumer behavior to craft strategic communication plans. You will work closely with the client servicing, creative, and media teams to ensure campaigns are well-informed, targeted, and effective. Key Responsibilities: Collaborate with clients and internal teams to understand business goals, brand positioning, and campaign requirements. Conduct market research, consumer insights, and competitor analysis to support strategic decisions. Develop strategic briefs for the creative and media teams, outlining key messages, target audience, and campaign objectives. Assist in media planning and selection of appropriate channels (OOH, digital, print, radio, etc.) for maximum campaign impact. Monitor ongoing campaigns, track performance metrics, and recommend optimizations. Maintain planning documentation, timelines, and campaign reports. Participate in brainstorming sessions and contribute innovative ideas to strengthen campaign strategy. Coordinate with vendors, research partners, and media houses as needed.

Hello Urgent opening for Back office associate Key Responsibilities: Drafting professional letters and emails with the help of tools like Chat GPT Preparing and formatting official communication documents Performing data entry tasks accurately and efficiently Maintaining and organizing digital files and records Assisting with routine office documentation work Key Skills Required: Basic written communication skills in English Familiarity with MS Word, Excel, and Google Sheets Comfortable using AI tools (e.g., ChatGPT) for drafting Attention to detail and accuracy Ability to meet deadlines and follow instructions Location: CBD Belapur Interested candidate kindly revert with your updated resume on adhyay.recruitment@outlook.com

Dear Candidate, Are you looking for a flexible job you can do from home We're currently hiring Data Entry Operators who are reliable, detail-oriented, and ready to start immediately. Positions Available: Data Entry Executive Typist Computer Operator Back Office Support Location: 100% Remote Work from anywhere Job Type: Choose between Part-Time or Full-Time based on your availability Requirements: Basic computer skills Access to a smartphone, laptop, or any internet-enabled device Minimum qualification: 12th pass Who Can Apply Students, freshers, homemakers, retired professionals anyone looking for flexible remote work Open to both male and female applicants Key Highlights: No targets, no pressure Work at your own pace Stress-free environment Timely submission of work is your main responsibility No prior experience needed just a willingness to learn If you're looking for a genuine opportunity to earn from home with full support and flexibility, this is your chance. Apply now and take the first step toward a more balanced work-life experience. Warm regards, HR Team

Position: Data Entry Operator / Back Office Executive Job Location : Remote (Work from home) Job Type : Fresher/Entry-level Job Responsibilities: Update and maintain company data on servers from various sources. Ensure data is accurate, up-to-date, and easily accessible. Submit work on time, adhering to deadlines. Basic data entry tasks and regular updates in the system. Skills Required: Basic computer knowledge and familiarity with data entry tools. Good typing speed and accuracy. Ability to work independently with minimal supervision. Qualifications: Open to all Graduates, Diploma holders, or those with any equivalent qualification. No specific experience required training will be provided. Work Environment: Work can be performed from a smartphone, laptop, or any gadget with internet connectivity. Flexible working hours manage your time as per your convenience. Perks and Benefits: Flexible working hours : Work at your own pace. Training provided : Receive all the necessary training to perform your job efficiently. No age limit : Both males and females are welcome to apply. No pressure or targets : Focus on quality rather than quantity.

Hiring for Customer Care International /Domestic BPO working In Shift 20K to 35K Voice / Chat Process Walk-in Interviews at SCF 19 , Sec 65, Mohali WhatsApp CV: 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Chat Support Executives Hiring for bpo Fresher For Chandigarh WhatsApp 9988767373 Walk-in Interviews at SCF 19 , Sec 65, Mohali Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

Urgent Requirement in Kotak Mahindra Bank Video KYC Only for Male Candidates Graduation Mandatory Job Location: Wagle Estate, Thane Education Criteria: Graduate and above Age Criteria: 30 max Communication -Good Communication Skills Experience: Fresher Job Role: Connect with customer through video call and complete the VKYC Documentation And Cross selling Salary Range: 17k to 19k Take home + PF + Insurance Location :- Wagle Estate, Thane West To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Rohan:- 8177871758

Urgent Requirement in Kotak Mahindra Bank Video KYC Only for Male Candidates Graduation Mandatory Job Location: Wagle Estate, Thane Education Criteria: Graduate and above Age Criteria: 30 max Communication -Good Communication Skills Experience: Fresher Job Role: Connect with customer through video call and complete the VKYC Documentation And Cross selling. Location :- Wagle Estate, Thane West To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Rohan:- 8177871758

The Back Office Manager provides full leadership and supervisory responsibilities. Provides operational / service leadership and direction to team members.

We are hiring Customer Support Executive to join our team and deliver exceptional service to customers. If you're a strong communicator with a passion for helping others welcome Join Us.

WFH only if you meet requirements 6 months CS exp mandatory Core i5 (7th Gen +) 8 GB Ram Webcam + noise cancellation headset 20 mbps internet + UPS mand EDR installed + SHL system check Report Salary -20 ctc Great Comms required in English & typing

Skill required: Backoffice - Service Desk Non-Voice Support Designation: Utility Bill New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Location: Chennai What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here This role is aligned to our Service Desk Non-Voice Support team which is responsible for recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests based on a defined scope of support. The team manages unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web, and chat. What are we looking for? •Ability to work well in a team Results orientation Agility for quick learning Ability to establish strong client relationship Detail orientation Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Ready to be the voice of change and create customer experiences like never before? Save the date now and explore open Backend-Non-Voice roles with us! See you there!