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0.0 years
0 - 2 Lacs
Madurai, Tiruchirapalli
Work from Office
Job Description: Required skills Good typing speed Good in logical and reasoning skills, ability to analyse the requirements. Attention to detail and quickly absorb training provided by SME and other trainers. Should have PC proficiency that include Word, Excel, PowerPoint and Office 365/Outlook. Clear and concise interpersonal, verbal and written communication skills. Key Responsibilities: Handle backend operations, including accurate data entry and system updates. Provide timely and effective email and chat support to internal/external stakeholders. Ensure accurate and on-time service delivery within the assigned scope. Maintain data accuracy and integrity in all assigned tasks. Assist in customer service, helpdesk, and order fulfilment functions as required. There will be three rounds of interview Typing test, Written assessment and Face-to-face
Posted 1 week ago
0.0 - 4.0 years
0 - 0 Lacs
mumbai city
On-site
HI VIBRANTZZ MANAGEMENT SERVICES WE ARE HIRING IN INTERNATIONAL BPO FOR CUSTOMER SERVICE EXECUTIVE Salary:15k-50k Location: Ghansoli HSC/ Graduates+6 months experience. Candidates should be comfortable with night shifts. Candidates should have required qualification and experienced documents. Candidates should have good communication skills. Candidates will get one way transport. FOR MORE DETAILS: MELISSA: 7208530311
Posted 1 week ago
0.0 - 2.0 years
1 - 3 Lacs
Surat
Work from Office
Urgent opening for Back Office Executive (Only Females) Experience - 0 to 2 Timing - 9:30 am to 6:30 am Salary - up to 20k Location - Sahara Darwaja Should have good English Communication Contact - 6354075335
Posted 1 week ago
2.0 - 7.0 years
3 - 4 Lacs
Noida, New Delhi, Delhi / NCR
Work from Office
Min 2 year exp in E commerce ,Brand management or Catalogue approval Graduate and Diploma in Eng only can apply 5 day working General Shift Salary 30 k CTC + 5 k incentive Contact - Yash 7454978934 Required Candidate profile Review catalogue listings for completeness and accuracy. Engage with sellers for additional information or corrections. Reject irrelevant or inappropriate catalogue listings. Collaborate with sellers
Posted 1 week ago
1.0 - 4.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Job Title: Sr. Retail IT Service Desk Location: Bangalore Job Type: Full time Experience Level: 3 to 5 years Department: CIS / End-User Services Job Summary: We are seeking a skilled and dependable Senior Service Desk Engineer to join our Retail IT Operations team at Visionet. This is a client-facing role providing 24/7 L1.5 technical support via phone, chat, and email for one of our prestigious retail clients. The ideal candidate will be responsible for addressing end-user issues, troubleshooting POS and in-store systems, and ensuring high-quality service delivery aligned with ITIL best practices. Key Responsibilities: Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system. Diagnose and resolve hardware, software, and network issues for desktops, laptops, printers, and mobile devices. Escalate unresolved issues to appropriate support teams and follow up to ensure resolution. Log all incidents and service requests accurately in the ITSM/ticketing system (e.g., ServiceNow, Jira, BMC Remedy). Provide support for Microsoft Office Suite, Windows OS, VPN, remote access tools, and basic network troubleshooting. Assist with user account management (Active Directory, Exchange, Office 365). Familiarize end users on basic software, hardware and peripheral device operation and solve basic queries Support onboarding and offboarding processes including device setup and access provisioning. Maintain knowledge base articles and documentation for common issues and solutions. Adhere to SLAs and ensure timely resolution of tickets. Configuring iPad/iPhones/Android for the users to enable them check emails and be connected on the go. Basic knowledge of Networking, Virtualization, Outlook, Windows & Mac OS, Web Based and Installable applications Key Responsibilities: Provide 24x7 support for end users via phone, chat, and email , focusing on retail IT operations. Troubleshoot and resolve issues related to Point of Sale (POS) systems, iOS devices , Windows OS , Office 365 , Active Directory , and basic networking . Handle Incidents, Service Requests, Changes, and Problems in accordance with ITIL methodologies . Work in a shift-based rotation (including nights, weekends, and holidays) to support business-critical systems around the clock. Communicate clearly and professionally with end users and internal teams, ensuring a positive support experience. Collaborate with cross-functional teams to drive resolution of technical issues and meet defined SLAs, KPIs , and service improvement goals. Maintain accurate documentation of incidents and contribute to the development of knowledge base articles. Ideal Candidate Profile: Minimum 2+ years of experience in IT support or service desk roles, preferably in a retail IT environment . Strong working knowledge of POS systems , Windows/iOS platforms , Active Directory , Office 365 , and fundamental networking concepts. Hands-on experience providing technical support over phone, chat, and email in a fast-paced environment. Familiarity with ITIL processes , especially Incident Management , Change Management , and Problem Management . Excellent oral and written communication skills , with a strong customer service orientation. Proven ability to work effectively in 24x7 rotational shifts and collaborate with global support teams. Networking Knowledge for POS Troubleshooting: Strong understanding of basic networking concepts (TCP/IP, DNS, DHCP, LAN/WAN) as they relate to retail environments. Ability to diagnose and resolve connectivity issues between POS terminals, payment gateways, printers, and back-office systems. Experience troubleshooting issues related to Wi-Fi connectivity , static IP configurations , and basic switch/router-level problems that impact store devices. Familiarity with network monitoring tools or utilities (e.g., ping, tracert, ipconfig, nslookup) to quickly isolate network-related root causes. Understanding of firewall rules , VPNs , and network segmentation , especially in PCI-compliant environments. Shift Coverage: Rotating shifts including overnight, weekends, and holidays . Overtime and on-call opportunities may be available. Required Qualifications: 2+ years of IT Service Desk or technical support experience in a 24/7 or high-demand environment. Proven experience supporting POS systems (e.g., Oracle Xstore, NCR, Toshiba, Shopify POS, Square). Familiarity with retail technologies including scanners, receipt printers, payment terminals (Verifone/Ingenico), and mobile POS devices. Strong understanding of networking fundamentals (IP, DNS, DHCP, Wi-Fi) and Windows OS. Hands-on experience with remote troubleshooting tools and ticketing platforms. Strong communication skills and ability to clearly explain solutions to non-technical users. Ability to work independently, remain calm under pressure, and prioritize multiple incidents. Preferred Qualifications: IT certifications: CompTIA A+, ITIL Foundation, CCNA or Microsoft certifications. Experience in a large-scale, multi-store retail organization. Familiarity with monitoring systems and alert management tools. Experience working in a follow-the-sun or global support environment. Multilingual support capabilities (a plus depending on store regions).
Posted 1 week ago
0.0 - 2.0 years
0 - 1 Lacs
Noida
Work from Office
Dear candidate Back office/Data entry executive @ Noida Location (Looking only Degree candidates) should have good Communication in english Good typing spped is required experience-Fresher to 1 yrs C2H Candidate will work with capgemini under payroll with crown solutions Location is Noida salary - 2.4 LPa (20k will be the ctc shift- Rotational shift inclusing night shift Job description: Good in logical and reasoning skills, ability to analyse the requirements. • Attention to detail and quickly absorb training provided by SME and other trainers. • Should have PC proficiency that include Word, Excel, PowerPoint and Office 365/Outlook. • Clear and concise interpersonal, verbal and written communication skills. Flexible about work timings. Very good in typing speed . interested candidate can share resume to 9611446226 geetha@crownsolution.com
Posted 1 week ago
6.0 - 11.0 years
11 - 15 Lacs
Pune
Work from Office
About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world and many of the smallest too can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation and the arrival of the age of AI has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. Arctera is seeking a motivated and results-driven Manager of IT Operations to join our global team, based in the Pune office. This position plays a key role in supporting and enhancing IT services across the organization, engaging with multiple facets of a dynamic, fast-paced environment and leveraging modern technologies to meet the evolving needs of users and the business . The ideal candidate will lead IT service management, take ownership of ITSM tools (Jira Service Management), and oversee the offshore-managed Service Desk and daily IT operations at the Pune site. This role ensures the efficient performance of core systems and SaaS applications, proactively monitors operations, and resolves technical issues promptly. Additional responsibilities include vendor coordination, IT asset management, and ensuring compliance with security policies, standards, and procedures Responsibilities: User Experience and Support: Prioritize end-user experience by ensuring the highest quality of IT support and services. Continuously gather feedback from users to identify areas for improvement and implement changes to enhance their experience. Effectively triage and prioritize service desk incidents and provide regular status reporting to stakeholders and leadership. Be an escalation point of contact for 1st and 2nd level support. Ensure rapid resolution of high-priority incidents, minimizing system downtime and impact on business operations. Own global communications as incident commander for high-priority tickets and outages. Oversee IT support offshore desk side support specialists to provide exceptional support globally as well as worldwide remote office workers. Serve as the site owner for Pune Office (site operation, moves, adds , and changes). Develop and maintain knowledge center materials to support service desk staff and end-users. Operations and Performance: Provide technical leadership and expertise to ensure the smooth operation of IT systems and infrastructure at the designated site. Manage incident , problem , and change management processes to maintain application/infrastructure availability, stability, and performance. Drive process improvements to optimize efficiency, reduce incident response times, and enhance application performance. Escalation point monitoring of critical applications to ensure they meet service level agreements (SLAs) and performance targets. Produce weekly metrics reports covering key KPIs like response/resolution time SLAs, backlog reduction, monthly and annual ticket reduction targets, etc. Plan, communicate, and manage quarter-end support coverage. Oversee managed Service Desk team, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution. Manage Jira SM operational efficiency and the IT Service management process with a focus on excellent user experience. Technology and Innovation: Partner with internal service leaders of Front Office/Back Office applications and core Infrastructure teams to evaluate operational issues, provide recommendations, plan, and execute support enhancements. Identify and recommend new solutions to improve the Service Desk environment through self-service and automation, implementing shift-left opportunities for service improvement, cost optimization, and increased efficiency. Manage in-region IT purchases workflow for end-user compute and software. Qualifications: Overall 10 + years of experience and 6+ years of experience working in ServiceDesk/ IT Support Operations. Proven experience managing and working in a multi-region, multi-cultural environment. Strong understanding of IT Infrastructure and enterprise application lifecycle management and support processes. Experience in incident management, problem management, and change management frameworks (e.g., ITIL). Experience supporting and troubleshooting site-related infrastructure. BS Degree in Computer Science, Computer Engineering, or equivalent. Strong understanding of ITIL Foundations and prior administration of ITSM tools. Expertise in IT Service management tools, Jira SM preferred. Excellent technical documentation skills are a must . Strong reporting ( Power BI ) , analytical, troubleshooting, and problem-solving skills. Must be a quick learner with exceptional communication skills.
Posted 1 week ago
3.0 - 8.0 years
17 - 19 Lacs
Gurugram
Work from Office
What Youll Do: Criteo is in search of a passionate, highly motivated Data Analyst to join our Analytics team. You will turn business requests into data problems and tackle them in a scalable and efficient way, working together with analyst teams across Criteo locations. Aside from solving business challenges, this position also involves technically rigorous work, including the use of SQL, Excel, Hive, Python, and other leading-edge data tools. We are looking for a team player who is both business-driven and highly analytical. He or she will work with cross-functional business units to perform back-office data analysis and reporting that doesn t require market context nor interaction with final customers. The ideal candidate will be able to take a recurrent business need and look for ways to address it in an automated and scalable way, both through process optimization and creation of dedicated tools. This role supports our EMEA business and work hours will be between 12.30pm IST 9.30pm IST. This role is based in Gurgaon, India. Develop & share - deep knowledge of Criteo s technology, products, and position in the marketplace. Provide actionable insights & create best practices to solve operational problems and actively look for opportunities for scaling analysis and tools across different business units. Leverage Python and SQL to answer commercial requests. Own and maintain reports/tools in Tableau, Python and other data tools. Conduct back-office ad-hoc analysis, problem-solving, and troubleshooting along with Root Cause Analysis. Automate the persistent tasks to enhance efficiency and reduce delivery times. Collaborate with teams based in other countries to support their analytical needs. Who You Are: Bachelor s degree or higher in a quantitative/business field (Mathematics, Statistics, Engineering, Economics, Business, Finance, etc.). At least 3+ years of work experience in business / data analytics role. preferably from consulting, product-tech, retail, e-commerce background. Strong intellectual curiosity and ability to structure and solve difficult problems with minimal supervision. Excellent technical skills: strong SQL, basic Python, and visualization are a must. Effective business acumen & client engaging skills to provide clear actionable insights. Experience in any of the following is a plus: Excel, Tableau, Hive/Hadoop, Vertica, Git/Gerrit. Knowledge in agency or digital marketing is a plus. We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we d love to see your application! Who We Are: Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry leading Commerce Media Platform. At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 3,600 Criteos collaborates to develop an open and inclusive environment. We seek to ensure that all of our workers are treated equally, and we do not tolerate discrimination based on race, gender identity, gender, sexual orientation, color, national origin, religion, age, disability, political opinion, pregnancy, migrant status, ethnicity, marital or family status, or other protected characteristics at all stages of the employment lifecycle including how we attract and recruit, through promotions, pay decisions, benefits, career progression and development. We aim to ensure employment decisions and actions are based solely on business-related considerations and not on protected characteristics. As outlined in our Code of Business Conduct and Ethics, we strictly forbid any kind of discrimination, harassment, mistreatment or bullying towards colleagues, clients, suppliers, stakeholders, shareholders, or any visitors of Criteo. All of this supports us in our mission to power the world s marketers with trusted and impactful advertising encouraging discovery, innovation and choice in an open internet. Why Join Us: At Criteo, we take pride in being a caring culture and are committed to providing our employees with valuable benefits that support their physical, emotional and financial wellbeing, their interests and the important life events. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We want to set you up for success in your job, and an important part of that includes comprehensive perks & benefits. Benefits may vary depending on the country where you work and the nature of your employment with Criteo. When determining compensation, we carefully consider a wide range of job-related factors, including experience, knowledge, skills, education, and location. These factors can cause your compensation to vary.
Posted 1 week ago
1.0 - 5.0 years
1 - 3 Lacs
Raipur
Work from Office
1.We are looking for a candidate with pleasant personality, good communication skills. 2.Candidate should be able to manage telephonic operations, handle queries, need to explain company services & daily routine administrative work. Required Candidate profile Candidate should have high level of written and verbal communication in English and Hindi. Knowledge of admin work. Experienced candidates in similar field would be preferred.
Posted 1 week ago
0.0 - 2.0 years
1 - 1 Lacs
Mumbai, Navi Mumbai
Work from Office
Role & responsibilities Requirements Associate (US HR Operations) Work Experience- Grad Fresher to 3 years of experience: Maintains quality service by enforcing quality standards, analyzing and resolving client's problems, and recommending system improvements. Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes. Develops, coordinates, and enforces systems, policies, procedures, and productivity standards. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results. Adhere compliance and generate control reports. Generate statutory reporting per country requirement. Audit Management - Active participation in internal/external audits. Escalation management. Generating scheduled/ ad-hoc reports. Relevant Experience: Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Thorough knowledge of employment-related laws and regulations. Proficient with Microsoft Office Suite or related software. Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems. Category Back office/Data Handling or Data Management Working Conditions: Fixed evening shift (5 days working). Saturdays and Sundays are fixed off Education Skills: Any graduate: BA/B.Com/B.Sc(Non-Technical), MA, M.Com, MBA (Part time), PGDM. All 6 semester original mark sheets in hard copy are mandator Work Location: Airoli. Note: Mandatory to carry hardcopy of CV.
Posted 1 week ago
1.0 - 3.0 years
1 - 3 Lacs
Gurugram
Work from Office
Job Description To take calls, chats handle back office work promptly within agreed timescales and in line with agreed process and procedures. To ensure prompt and accurate information being provided with appropriate resolution To achieve operational targets as defined by for the process To maintain queue levels to agreed SLA targets levels To achieve and maintain a good knowledge/capability. When dealing with customers aspire to deliver an excellent customer experience via. Chats, back office or on calls. To highlight to queue owners, line management and offline support teams any issues in the queues that may affect customer satisfaction and share best practice within the team and across Digital Care teams To complete/participate in ad-hoc projects to drive efficiencies and improvements in the process To fully support and take guidance from the manager, raising awareness to them of any factors which may affect the performance of individuals or the whole team. Share best practice within the team and across the Digital Care Community Adhere to relevant shift patterns and break schedules Take responsibility for personal development and drive own performance
Posted 1 week ago
1.0 - 3.0 years
1 - 3 Lacs
Gurugram
Work from Office
Job : Chat Process Associate Sales/Upselling 48841 Gurgaon Jobs in Gurgaon (J49435)- Job in Gurgaon Chat Process Associate Sales/Upselling 48841 Gurgaon (Job Code : J49435) Job Summary 1 - 3 Years Chat Process Associate Sales/Upselling 48841 Gurgaon Degree: BA, BBA, BBA/BMS, BBI, BCA, BCom, BCS, BDES, BE-Comp/IT, BEd, BE-Other, BFA, BFM, BIS, BIT, BMS, BSc-Comp/IT, BSc-Other, BTech-Comp/IT, BTech-Other IT-Hardware & Networking ITES / BPO / KPO / Customer Service / Operations Key Skills: Chat, Sales, Upselling Job Post Date: Tuesday, July 22, 2025 Company Description Our Client is a leading FTSE Company with a profitable turnover of more than 20 billion pounds. They are the world``s most established communications company, employing around 100, 000 people in 170 countries around the world. Their principal activities include: - Networked IT services globally - Local, national and international telecommunications services - Broadband and internet products and services - Converged fixed/mobile products and services They are known globally as a major technology player - pioneering the digital advances that are shaping and driving the information age, helping people create, collaborate and communicate better than ever before. Specialties: Telephony, Networking, Cloud Services, Unified Communications Job Description To take calls, chats & handle back office work promptly within agreed timescales and in line with agreed process and procedures. To ensure prompt and accurate information being provided with appropriate resolution To achieve operational targets as defined by for the process To maintain queue levels to agreed SLA targets levels To achieve and maintain a good knowledge/capability. When dealing with customers aspire to deliver an excellent customer experience via. Chats, back office or on calls. To highlight to queue owners, line management and offline support teams any issues in the queues that may affect customer satisfaction and share best practice within the team and across Digital Care teams To complete/participate in ad-hoc projects to drive efficiencies and improvements in the process To fully support and take guidance from the manager, raising awareness to them of any factors which may affect the performance of individuals or the whole team. Share best practice within the team and across the Digital Care Community Adhere to relevant shift patterns and break schedules Take responsibility for personal development and drive own performance
Posted 1 week ago
0.0 - 3.0 years
1 - 3 Lacs
Pune
Work from Office
Role:- Back Office Executive Location: Kalyani Nagar, Pune, Maharashtra 411014. Job Details: Position: Back Office Executive Job Type: Full-time (On-site) Client: Poonawalla Project: LAP (Loan Against Property) Back Office Eligibility Criteria: Education: B.Com / M.Com / BBA / MBA Graduates only Experience: Fresher or experienced with knowledge in banking, financial processes, or prior work in a CA firm Gender Preference: Male candidates only Shift Timings: 2:00 PM 11:00 PM 3:00 PM 12:00 AM 4:00 PM 1:00 AM (Candidates must be open to rotational evening/night shifts.) Salary Package: CTC: 16,697 In-hand: 14,102 After Incentive/Travel/Misc (AITM): 15,200 Key Responsibilities: Handle backend operations related to financial documentation and data entry Process and verify financial data for the LAP (Loan Against Property) vertical Coordinate with internal teams to ensure smooth back-office workflow Maintain confidentiality and accuracy in handling customer data Required Skills: Strong understanding of banking or financial processes Good knowledge of documentation and compliance Basic proficiency in MS Office (Excel, Word) Attention to detail and time management Interview Address: Kalyani Nagar, Pune, Maharashtra – 411014 To schedule your interview Contact on Contact Person: HR Dhanshree :- 9765799435
Posted 1 week ago
0.0 - 1.0 years
1 - 1 Lacs
Hyderabad
Work from Office
Responsibilities: * Prepare Excel reports, manage back office tasks, excel at data entry ops, operate computer proficiently, fast typing skills required, English typing essential Assistive technologies Cafeteria Employee Assistance Program (EAP) Accidental insurance Mobile bill reimbursements Provident fund Gratuity Job/soft skill training
Posted 1 week ago
0.0 - 2.0 years
1 - 1 Lacs
Ahmedabad
Work from Office
Responsibilities: * Manage back office operations with efficiency * Handle sales coordination tasks accurately * Proficient in English language for communication * Execute college admissions and visa processes efficiently
Posted 1 week ago
0.0 - 1.0 years
1 - 1 Lacs
Gajuwaka
Work from Office
Responsibilities: * Maintain confidentiality at all times * Input data accurately using computer software * Meet deadlines consistently * Review accuracy before submitting reports * Collaborate with team on back office tasks
Posted 1 week ago
0.0 - 3.0 years
4 - 15 Lacs
Mumbai, Maharashtra, India
On-site
Key Responsibilities: Assist with invoicing, billing, and basic financial recordkeeping to maintain accurate financial documentation. Support sales order processing, manage customer databases, and track inventory levels to ensure smooth sales operations. Handle general administrative tasks, including managing emails, scheduling meetings, and maintaining office supplies to facilitate daily operations. Maintain records of staff attendance, leaves, and expenses, and provide consolidated reports to management. Provide ad hoc assistance to the team as needed to support various projects and initiatives. Qualifications: Basic accounting knowledge and proficiency in office software (Excel; familiarity with Tally is an added advantage). Strong communication, organizational, and multitasking skills to effectively manage various responsibilities. Attention to detail and a proactive attitude to ensure accuracy and efficiency in all tasks. Ability to work collaboratively in a team environment and adapt to changing priorities. Key Skills : Back Office Backend Operation
Posted 1 week ago
0.0 - 3.0 years
2 - 2 Lacs
Noida, Hyderabad, Gurugram
Work from Office
Dear Candidate, Greetings from Artech Infosystems Pvt. Ltd.! We are currently hiring for multiple roles and would like to share the opportunity details with you. Please review the information below and respond if you're interested and meet the criteria. Available Roles & Compensation CSA Role : 2.6 LPA (Flat) With PF Exp Range: For CSA (.06 Months 3 Yrs) Other Variable - - 500 monthly for attendance bonus - 1000 monthly for Performance bonus - 2500 monthly for overtime Contract Duration: 6 months only. Shifts : 5 Days Rotational Day/Night/Midnight Cab Facility : Available within a 30 km radius Notice Period : Up to 30 days accepted. SLA Expectation Setting : Submission of 1 original document (Acknowledgement will be provided by Artech OBHR) Interview Process (All Onsite) 1st Round HR Screening / Assessment Round 2nd Round Typing Test (min 35 WPM / 95% Accuracy) 3rd Round CAT Assessment (Communication assessment by performing mock chat minimum score 2.2) 4th Round Domain Round (expectation setting on 6 months contract, rotational shifts, rotational week offs, 100% work from office and no Holidays not even for Christmas, New year, etc.) Interested can share cv at shivani.c@artechinfo.in or can Call me back at 9193549698 . Thanks ..!! Shivani Chaturvedi Hr Staffing
Posted 1 week ago
0.0 - 3.0 years
4 - 15 Lacs
Ahmedabad, Gujarat, India
On-site
Job Summary: We are looking for a detail-oriented and organized Back Office Executive to manage day-to-day operations and ensure timely communication and coordination across internal and external stakeholders. The ideal candidate will support the sales and supply chain teams by maintaining accurate records, handling follow-ups, and ensuring efficient back-office workflows. Key Responsibilities Manage daily back-office operations and ensure smooth and timely task execution Coordinate with customers, suppliers, and internal teams for communication and follow-ups Maintain records of transactions, inventory, and customer interactions in the system Prepare and process reports, documents, and invoices as needed Handle reminders, scheduling, and follow-ups for pending tasks Support sales and supply teams with accurate data and documentation Address customer queries and escalate unresolved issues when necessary Skills Required back office, coordination, follow up reminder, dispatch, supply chain Eligibility Criteria good verbal and written communication skills strong organizational and multitasking abilities ability to work efficiently under deadlines
Posted 1 week ago
0.0 - 3.0 years
1 - 2 Lacs
Chennai
Work from Office
Roles & Responsibilities: Install and configure medical equipment at hospitals, clinics and diagnostic centres. Perform preventive maintenance, diagnose technical issues and repair faulty equipment. Provide technical assistance and training to healthcare professionals on equipment usage. Maintain service reports, records, and documentation for compliance and audit purposes. Ensure the availability of necessary spare parts and coordinate with the procurement team. Follow industry regulations, safety guidelines, and company protocols while servicing equipment. Stay updated with the latest technology advancements and undergo training as required. Work closely with the sales team to support clients with after-sales service. Establishing and maintaining effective working relationships with clients by providing excellent customer service Ensuring that clients receive prompt responses to queries or complaints Following up with clients to ensure that their needs are met and that they are satisfied with the service provided Relaying required technical product information to customers. Resolving customer complaints brought to your attention. Support in Planning, organizing, and conducting business meetings and events such as conferences, seminars, and workshops. Cultivating solid relationships with clients through the provision of exceptional after-sales service. Creating a positive onboarding experience for new clients. Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings. Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Identifying ways to overcome clients' initial dislike of company products. Optimizing client experience by addressing Treasurer or AT service-related requests. Ensuring compliance, operational risk controls in accordance with the company or regulatory standards and policies.
Posted 1 week ago
0.0 - 2.0 years
4 - 7 Lacs
Ahmedabad, Gujarat, India
On-site
Key Responsibility: Preparing Quotations, Recordkeeping, Tally Entries, and Managing Office Admin. Digital Marketing Posts and Follow-up NO SALES Receiving /Uploading Proposal Form Information data entry Insurance Quote Creations Key Skills : Inusrance Mutual Fund Back Office
Posted 1 week ago
0.0 - 1.0 years
4 - 7 Lacs
Ahmedabad, Gujarat, India
On-site
Perform backend tasks - Data validation and check- Handle email correspondence with clients and internal teams- Enter, update, and maintain data in internal systems with high level of accuracy- Prepare reports and maintain data as required- Coordinate with service departments to ensure timely information flow- Key Skills: Proficient in MS Office (Excel)- Attention to detail and accuracy (Data)- Manage time effectively- Data Validation Email Correspondence Data Maintain Excel
Posted 1 week ago
0.0 - 4.0 years
2 - 4 Lacs
Faridabad, Gurugram, Delhi / NCR
Work from Office
Job Profile : Front desk Officer, banking operations, Customer Service officer, internet banking, ,Documentation Officer, Business Developing Executive,Acqsution Manager, personal banker, for freshers/ experience both can apply...
Posted 1 week ago
2.0 - 3.0 years
3 Lacs
Mumbai Suburban, Thane, Navi Mumbai
Work from Office
DATA Process THANE LOCATION Date of joining - Immediate *Customer service - backend process* Eligibility criteria - Graduation mandatory Experience - 2 years experience required in shopping/logistics domain mandatory OR Required Candidate profile Shipping/Logistics experience with partial customers service experience would do Salary - up to 30k in hand (based on last drawn) Follow IBU boundaries
Posted 1 week ago
0.0 - 2.0 years
2 - 2 Lacs
Noida
Work from Office
EXL IS HIRING FOR BACK-OFFICE PROCESS ON 23TH JULY 2025 (CONTRACTUAL ROLE) - 5 Months About EXL Service is a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. The company is headquartered in New York and has more than 37,000 professionals in locations throughout the United States, Europe, Asia, Latin America, Australia and South Africa. http://www.exlservice.com ELIGIBILITY - Candidate should be any graduated. - Fresher and experience both can apply.. - Candidate should be comfortable with Night shifts. - Candidates should be comfortable with Work from Office (sec- 144 NOIDA). - Good communication skills are required (written and spoken). - Notice Period - Immediate joiners preferred MANDATORY DOCUMENTS - Please carry hardcopy of your Resume(02 copies), AADHAR card, Photocopy of PAN Card and 2 recent passport Size photograph along with you. Entry would not be allowed into the premises without the above-mentioned documents. Please come b/w 11:00 AM-2:00 PM as entries will not be allowed post 2:00 PM Please Note-Job role will be for a contractual period of 05 months PERKS AND BENEFITS - Offered a CTC of 2 LPA to 2.5 LPA - 6 days working - Both Sides transport till further update (within the hiring grid)
Posted 1 week ago
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