Back Office Executive

1 - 5 years

1 - 2 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Job Responsibilities:

  1. Data Management & Documentation

    • Maintain and update company records, invoices, and purchase orders.
    • Prepare and manage MIS reports, trackers, and summaries for management.
    • Ensure proper filing of physical and digital documents.
  2. Administrative Support

    • Handle correspondence (emails, letters, and calls) with clients, vendors, and internal teams.
    • Coordinate with various departments to ensure smooth flow of information.
    • Assist in scheduling meetings, preparing minutes, and maintaining office calendars.
  3. Operations & Coordination

    • Support the sales and operations team by preparing quotations, agreements, and work orders.
    • Track project status, deliveries, and service schedules.
    • Liaise with vendors and clients for order updates and service requirements.
  4. Financial & Compliance Support

    • Assist in billing, invoice preparation, and payment follow-ups.
    • Maintain petty cash records and expense statements.
    • Support compliance requirements by ensuring all documents are complete and accurate.
  5. Customer Service (Back-End)

    • Handle customer queries via email/phone and coordinate resolution with the operations team.
    • Maintain records of complaints, queries, and resolutions for management review.
  6. Reporting & Analysis

    • Prepare daily/weekly/monthly reports as required by management.
    • Highlight pending tasks, escalations, and operational gaps.

      Role & responsibilities


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