Back Office Executive

The Backend Official Specialist is responsible for handling the behind-the-scenes operations of a jewelry business, ensuring smooth workflow, inventory accuracy, documentation, and coordination between the showroom, workshop, and logistics. This role is critical for maintaining operational efficiency and supporting the front-end sales and customer service teams.

Key Responsibilities:

• Inventory Management:
• Monitor and manage stock levels of gold, diamonds, and finished jewelry.
• Record and track inward/outward movement of goods (purchase, sales, repairs, returns).
• Coordinate with the store or warehouse for timely restocking.
• Documentation & Record Keeping:
• Prepare invoices, billing, and GST-compliant documents.
• Maintain records of karigar (artisan) work, daily job sheets, and stone issuance.
• Handle documentation for hallmarking, certification, and dispatch.
• Order Coordination:
• Liaise between sales team, workshop, and dispatch team to track custom orders and repairs.
• Ensure timely delivery of made-to-order items and repair work.
• System & Data Entry:
• Update ERP or POS systems with product details, pricing, and barcode tagging.
• Upload certificates (IGI, GIA) and attach digital records to items in inventory.
• Quality Control & Tagging:
• Assist in product tagging, checking hallmark/certification details.
• Ensure accuracy of product details, weight, and pricing before dispatch.
• Compliance & Audits:
• Assist in monthly/quarterly stock audits.
• Ensure all backend operations comply with company policies and regulatory standards.

Skills & Qualifications:

• Bachelor's degree in Commerce, Business Administration, or related field.
• Prior experience in backend operations within the jewelry industry is preferred.
• Familiarity with jewelry management software (like Jwelly, Logic, or Goldsoft) is a plus.
• Strong organizational skills and attention to detail.
• Proficiency in MS Excel, Word, and basic accounting.
• Good communication and coordination skills.
• Understanding of hallmarking, diamond grading, and gold purity will be an advantage.
• call or whatsapp 7340705084

Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Work Location: In person