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2 - 7 years

3 - 6 Lacs

Thane, Kalyan/Dombivli, Mumbai (All Areas)

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Hiring for Below Role: Phone Banking Officer Customer relationship manager Service Assurance manager Escalations manager Video KYC Officer Virtual Relationship manager Personal Banker on Call Call 9137797705 Hrutika hyflyhr9@gmail.com www.hyfly.in Required Candidate profile No Field Job Need to work in bank's Own contact center and solve queries over phone knowledge of Banking process / credit cards / insurance / Mutual Funds will be added advantage www.hyfly.in

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0 - 2 years

1 - 6 Lacs

Pune

Remote

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- Managing incoming and outgoing communications, including emails, phone calls, and mail - Maintaining files, databases & records in an organized manner - Scheduling appointments & meetings, and coordinating with internal and external stakeholders Required Candidate profile - Strong organizational and communication skills, attention to detail. - Proficiency in Microsoft Office and other office software.

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0 - 1 years

0 Lacs

Pune

Remote

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Hi, We are looking to Hire HR Interns for our organization. Please refer to the Role Below Job Description 1: Female Freshers only 2: Intern would be required to work 5 days a week 10 am to 4 pm 3: Intern would need to source profiles from LinkedIN and share the daily tracker with the lead 4: Interns would also be required to call on the data provided to them and share leads 5 : Interns would bd required to perform work role of a recruiter 6: The interns would be designated as Human Resource Interns 7: Laptop and WiFi is a Must 8: Interns would be given Certificate of Completion 9: Duration would be 2 Months 10: Interns would also be required to recruit more interns 11: It would an unpaid Internship. We are looking to hire candidates who have sole interest in learning recruitments. In case you are interested to start your recruitment Journey, Pl share your CV with us: To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) To Apply Search : HR Intern (Job Code # 100)

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0 - 3 years

1 - 2 Lacs

Nasik, Pune, Nagpur

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*FREE JOB* COMPANY - HAIER APPLIANCES India Pvt Ltd Location: Ranjangaon (Pune) QUALIFICATION & SALARY - 10th, 12th, ITI : Rs.17087/- BA, BCOM, BSC: Rs.18587/- Any Diploma: Rs. 20692/- FACILITIES: BUS & CANTEEN 08 HOURS SHIFT OT AVAILABLE-123/HR 26 DAYS WORKING CONTACT NUMBER : HR Hanumant - 9096729689 HR Akshay - 7387873480 HR Madhav - 8805270310 HR Rupali - 7741005871 Talentcorp Solutions Pvt Ltd, Nearby Ganga Grand restaurant, Yesh Inn Chawk, Karegaon, Taluka - Shirur, Pune

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0 - 5 years

3 - 4 Lacs

Navi Mumbai, Mumbai, Thane

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Hiring for Below Role: Phone Banking Officer Customer relationship manager Service Assurance manager Escalations manager Video KYC Officer Virtual Relationship manager Personal Banker on Call Call 8080126356 Rutuja www.hyfly.in Required Candidate profile No Field Job Need to work in bank's Own contact center and solve queries over phone knowledge of Banking process / credit cards / insurance / Mutual Funds will be added advantage www.hyfly.in

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0 - 5 years

1 - 3 Lacs

Navi Mumbai, Mumbai, Thane

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Designation:Customer Service - Inbound Payroll-No 1 BANK Payroll Job Location-Mumbai/Vashi/Thane Process-Inbound Salary-12k to 17K Net+Incentives Day Shift 5 DAYS WORKING Work From Office Call 9773553319 Simran email- hyflyhr9@gmail.com www.hyfly.in Required Candidate profile We are looking for experienced as well as Freshers. Rotational Shifts Good communication skills in English , Hindi Any one of these regional language Oriya/Bengali/Gujarati/Malayalam/Assamese/Marathi Perks and benefits Medical Allowance + Performance based Incentives

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0 - 5 years

1 - 4 Lacs

Navi Mumbai, Panvel, Mumbai

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Des- Inbound Customer service Salary - 16500 in hand + Upto 20000 Incentive Exp upto 24500in hand Work Location-Vashi Payroll- Direct Insurance Process- Inbound Customer Service(Voice ) Qualification-Graduate fresher 5 DAYS WORKING 8169642494 Required Candidate profile Responsible to attend Inbound customer calls Providing the client with exact and proper solution. Able to resolve customer issue quickly and in promptly. Responsible for maintaining complaints records Perks and benefits Medical Allowance + Performance based Incentives

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0 - 5 years

2 - 4 Lacs

Navi Mumbai, Mumbai, Thane

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Designation :Phone Banking Officer Payroll-General Insurance Co Payroll Job Location-Thane/Nahur/Vashi Process-Inbound Salary- 3.5Lakh Day Shift Graduate Fresher Welcome Need to Handle Bank HNI Clients Only Call 7738521154 Arfat www.hyfly.in Required Candidate profile Answer inbound calls and assist customers with their Queries/Request/Complains. Raise Request & Complaints on behalf of the customer Generate leads and educate customers about new product www.hyfly.in Perks and benefits Medical Allowance + Performance based Incentives

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0 - 5 years

3 - 4 Lacs

Navi Mumbai, Mumbai, Thane

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Hiring for Below Role Phone Banking Officer Customer relationship manager Service Assurance manager Escalations manager Video KYC Officer Virtual Relationship manager Personal Banker on Call Call 9773553319 Simran hyflyhr9@gmail.com www.hyfly.in Required Candidate profile No Field Job Need to work in bank's Own contact center and solve queries over phone knowledge of Banking process / credit cards / insurance / Mutual Funds will be added advantage www.hyfly.in

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2 - 7 years

1 - 2 Lacs

Ahmedabad, Surat, Hyderabad

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Req HR Recruiter Work from Home On commission 10000/- PER PROFILE Experience in HR recruiter can consider in fixed salary Experience -minimum 1 year in healthcare recruitment Candidate with experience in hiring of Dr's & nurses & other Ph 9415408154 Required Candidate profile GOOD COMMUNICATION , Fluency Speaking , convincing skills power

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0 - 2 years

2 - 3 Lacs

Coimbatore

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Being a FASTRACK sales and marketing company, here we are looking to get expansion by scouting THE BEST HUMAN COMMERCIAL from across COIMBATORE. WE ARE OPEN FROM OFFICE. WE BUILD PEOPLE TO BUILD BUSINESS Required Candidate profile *Dynamic & Hardworking Freshers *Inter-personnel skills and Communication skills *Graduate & Post Graduate Freshers *Freshers willing get trained in all the areas of management *Immediate Starters

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0 - 1 years

3 - 6 Lacs

Hyderabad

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-Getting Trained in all the aspects of Management -Learning Negotiation, Interpersonal & Presentation Skills -Creating Your Own Company -Direct Sales -Training & developing a team of 15-20 Individuals Required Candidate profile Should have great communication/presentation skills Ability to work well with a team Any graduate/Post graduate Ability to handle multiple tasks simultaneously CALL OR WHATSAPP HR TINA 7207835467

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0 - 1 years

3 - 6 Lacs

Hyderabad

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Managing National and International clients Representing clients through face to face through marketing Campaign Recruit Train & Develop team of 15-20 associates NO TARGETS Required Candidate profile *Dynamic & Hardworking Freshers *Inter-personnel skills and Communication skills *Graduate & Post Graduate Freshers *Freshers willing get trained in all the areas of management *Immediate Starters

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0 - 1 years

1 - 2 Lacs

Bengaluru

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Opening for customer Service Executive Process : voice international Qualification : only recent Graduate Shifts - US shift (Night rotational) 5days working & 2 days rotational off Required Candidate profile Excellent communication skills in English. * Ability to work in a fast-paced environment. * Strong problem-solving skills and attention to detail. * Only freshers of recent graduates.

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0 years

0 - 1 Lacs

Mumbai Suburbs, Thane, Mumbai (All Areas)

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Walkin Drive: Date: From 03/3/25 to 07/3/25 Time: 12.30pm to 3pm Location: Godrej and Boyce,Gate # 2 | Plant # 6, LBS Marg| Opp Vikhroli Bus Depot | Vikhroli West, Mumbai 400079. Role: Apprentice Duration: 6 months Contract CTC for Graduates: 14k per month CTC for Under graduates: 12k per month Overview:We are seeking a motivated & enthusiastic individual to join our team as an Apprentice. This apprenticeship offers a unique opportunity to gain hands-on experience & develop essential skills in customer service (Voice or Back office or Chat or Email). This is chance to learn from experienced professionals, develop critical skills, and set the foundation for a successful career. Requirement: HSC or Graduates (2022 to 2024 pass out) (No B.E, B.Tech or any technical) Strong interest in BPO front office & back office Good Communication Willingness to learn & take directions. Roles and Responsibilities: Assist and observe skilled workers to gain hands-on experience in the chosen field Attend theoretical classes and workshops related to the profession as part of the training Follow instructions and guidelines provided by supervisors or mentors Undertake tasks and assignments to practice the skills learned Use tools and equipment related to the trade, ensuring they are properly maintained and used safely. Adhere to all safety rules and regulations in the workplace Complete all assignments and projects timely and efficiently Benefits: Mentorship & guidance from experienced professionals Opportunities for career advancement upon successful completion of the apprenticeship Contact person: Share your CV on shruti.sakharkar@capita.com / 9833078560

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0 - 2 years

2 - 3 Lacs

Navi Mumbai, Mumbai, Thane

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Clive Inc is looking for Direct Marketing / Tele calling Executive to join our dynamic team. Location-Thane West Responsible for achieving revenue targets through cross selling Ability to bring innovative ideas which helps in achieving sales target Required Candidate profile Any Graduate in any stream Fresher/Experienced Must have good Convincing & Communication Skills Should be a self-starter, proactive & target oriented Excellent Public Speaking & Presentation skills Perks and benefits Amazing Incentive Certificate

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0 - 5 years

3 - 4 Lacs

Mumbai, Thane, Kalyan/Dombivli

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Hiring for Below Role: Phone Banking Officer Customer relationship manager Service Assurance manager Escalations manager Video KYC Officer Virtual Relationship manager Personal Banker on Call Call 9773553319 / 7738521154 / 8080126356 /8169642494 Required Candidate profile No Field Job Need to work in bank's Own contact center and solve queries over phone knowledge of Banking process / credit cards / insurance / Mutual Funds will be added advantage www.hyfly.in

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0 - 5 years

1 - 4 Lacs

Thane, Kalyan/Dombivli, Mumbai (All Areas)

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Designation: Phone Banking Officer (Inbound/Outbound) Payroll-Bank Payroll (Non BPo) Job Location-Thane Fresher welcome Salary-29K Net+Incentives Day Shift 5 days working Work From Office Call 9773553319 Simran email-hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Candidates need to provide information about the banking products to existing customers on call Candidates Have to solved customers Query on call Graduation Must (Fresher can also apply) Perks and benefits Medical Allowance + Daily Allowance

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0 - 5 years

1 - 2 Lacs

Navi Mumbai, Mumbai, Thane

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Recruitment for Entry level to lateral level hiring Managing end to end recruitment cycle such as Sourcing, Screening , Short listing, Arranging Interviews, etc Focusing on daily Line ups, Selects and Joiners Maintaining daily and monthly updates Required Candidate profile HSC With 6months of Voice Exp Graduate fresher can apply Exp in recruitment/Banking sector voice process/telecalling/collections will be added advantage call 8169642494 Yogesh Job location- VASHI

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2 - 7 years

3 - 6 Lacs

Thane, Kalyan/Dombivli, Mumbai (All Areas)

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Hiring for Below Role: Phone Banking Officer Customer relationship manager Service Assurance manager Escalations manager Video KYC Officer Virtual Relationship manager Personal Banker on Call Call 9137797705 Hrutika hyflyhr9@gmail.com www.hyfly.in Required Candidate profile No Field Job Need to work in bank's Own contact center and solve queries over phone knowledge of Banking process / credit cards / insurance / Mutual Funds will be added advantage www.hyfly.in

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0 - 2 years

1 - 3 Lacs

Navi Mumbai, Mumbai, Thane

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Identify & research potential leads/customers Make outbound calls to prospects across India and generate leads Explain product features and benefits to potential customers provide accurate information about the services follow telecalling etiquette Required Candidate profile Location: Thane West Experience: Freshers & experienced candidates can apply Work Days: Monday to Saturday Work Timings: 10:00 AM TO 7:00 PM Salary & Benefits: Fixed Salary Attractive Incentives Perks and benefits Fixed Salary Amazing Incentive Growth Certificate

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1 - 5 years

1 - 2 Lacs

Ghaziabad, Delhi NCR, Noida

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Voice Customer Service Executive Upsells Location: Noida 128 Job Overview: We are seeking a dynamic and results-oriented Voice Customer Service Executive specializing in upsells for our affluent customer segment. The ideal candidate will have strong communication skills, a proven track record in inbound customer service, and the ability to drive revenue through upselling. This role is open to graduates with relevant experience in a blended customer service environment. Key Responsibilities: • Handle inbound customer calls with a focus on upselling products and services. • Engage affluent customers with a consultative approach to enhance their experience and drive revenue growth. • Adhere to operational guidelines and client-specific requirements while ensuring high-quality service. • Maintain accurate records of customer interactions and sales activities. • Participate in both Operations and Client rounds during the recruitment process. Qualifications & Requirements: • Education: Graduates only. • Experience: Minimum 1 year of blended inbound customer service experience for affluent segments. • Technical Skills: • Typing speed requirement: 35/80 WPM.. • Adherence to a formal dress code (Formals). • MIV: 0-1250. Compensation & Benefits: • Salary: • CTC: 20% hike on your last drawn in-hand salary, up to INR 3,50,000. • In-hand Salary: Approximately INR 25,000. • Allowances: • Cab Allowance: INR 4,000. Shift Details: • 10-hour shifts. • 5 working days per week with 2 rotational week-offs. • Flexible shift options for male candidates (Note: Cab services are not provided). If you are a driven professional with a passion for customer service and upselling, we invite you to apply for this exciting opportunity. How to Apply: Interested candidates, please share your CV via WhatsApp for an immediate response. Senior HR Priyanka-8865082244 Take the next step in your career by joining our dedicated team!

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1 - 5 years

1 - 2 Lacs

Ghaziabad, Delhi NCR, Noida

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Voice Customer Service Executive Upsells Location: Noida 128 Job Overview: We are seeking a dynamic and results-oriented Voice Customer Service Executive specializing in upsells for our affluent customer segment. The ideal candidate will have strong communication skills, a proven track record in inbound customer service, and the ability to drive revenue through upselling. This role is open to graduates with relevant experience in a blended customer service environment. Key Responsibilities: • Handle inbound customer calls with a focus on upselling products and services. • Engage affluent customers with a consultative approach to enhance their experience and drive revenue growth. • Adhere to operational guidelines and client-specific requirements while ensuring high-quality service. • Maintain accurate records of customer interactions and sales activities. • Participate in both Operations and Client rounds during the recruitment process. Qualifications & Requirements: • Education: Graduates only. • Experience: Minimum 1 year of blended inbound customer service experience for affluent segments. • Technical Skills: • Typing speed requirement: 35/80 WPM.. • Adherence to a formal dress code (Formals). • MIV: 0-1250. Compensation & Benefits: • Salary: • CTC: 20% hike on your last drawn in-hand salary, up to INR 3,50,000. • In-hand Salary: Approximately INR 25,000. • Allowances: • Cab Allowance: INR 4,000. Shift Details: • 10-hour shifts. • 5 working days per week with 2 rotational week-offs. • 20-minute pre-shift meeting. • Flexible shift options for male candidates (Note: Cab services are not provided). If you are a driven professional with a passion for customer service and upselling, we invite you to apply for this exciting opportunity. How to Apply: Interested candidates, please share your CV via WhatsApp for an immediate response. Senior HR Parmeeet:9220511300 Take the next step in your career by joining our dedicated team!

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4 - 9 years

10 - 18 Lacs

Mumbai Suburbs, Mumbai (All Areas)

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Collaborate with stakeholders to gather & document business requirements. Analyze & translate business needs into functional specifications and technical requirements. Define project requirements by identifying project milestones, phases & elements. Required Candidate profile Experience in detailed requirements analysis, writing user stories. Experience in making BRD,FRD,& Flowcharts. SQL experience strongly preferred. Experience with gap, risk and root cause analysis.

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1 - 6 years

4 - 4 Lacs

Navi Mumbai, Thane, Mumbai (All Areas)

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Designation-Assistant Manager Payroll-Bank CTC-4.50LAKH Age limit-30 LOC-Vashi Exceptional Written & Verbal Communication skills Graduate with min 1-2 YRS exp in escalations Voice support only apply CALL 9137797705 Hrutika www.hyfly.in Required Candidate profile Handling 1st level escalations of bank NRI customers High quality of responses to achieve high Net Promoter Score-NPS Coordinating with various departments for resolution of customer

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Exploring Business Analyst (BA) Jobs in India

The job market for Business Analyst (BA) roles in India is thriving, with many opportunities available for individuals with strong analytical and problem-solving skills. BAs play a crucial role in bridging the gap between business objectives and technical solutions, making them highly sought after in various industries.

Top Hiring Locations in India

  1. Mumbai
  2. Bengaluru
  3. Delhi
  4. Hyderabad
  5. Pune

These cities have a high demand for BA professionals and offer a wide range of job opportunities in this field.

Average Salary Range

The average salary range for Business Analysts in India varies depending on experience and location. Entry-level BAs can expect to earn between INR 4-6 lakhs per year, while experienced BAs with several years of experience can earn upwards of INR 12 lakhs per year.

Career Path

A typical career progression for a Business Analyst in India may include roles such as Junior Business Analyst, Business Analyst, Senior Business Analyst, and eventually progressing to roles like Project Manager or Product Manager.

Related Skills

In addition to strong analytical and problem-solving skills, BAs in India are often expected to have skills in data analysis, project management, stakeholder management, and knowledge of industry-specific domains.

Interview Questions

  • What is the role of a Business Analyst in an organization? (basic)
  • Can you explain the difference between waterfall and agile methodologies? (medium)
  • How do you prioritize requirements in a project? (medium)
  • Describe a challenging project you worked on and how you handled it. (medium)
  • How do you ensure that project requirements are met within budget and timeline constraints? (advanced)
  • Explain the importance of stakeholder management in a BA role. (basic)
  • How do you handle conflicting requirements from different stakeholders? (medium)
  • Can you walk us through your process for conducting a gap analysis? (medium)
  • What tools do you use for requirements gathering and documentation? (basic)
  • How do you stay updated on industry trends and best practices in BA? (basic)
  • Describe a time when you had to communicate a complex technical issue to a non-technical stakeholder. How did you approach it? (medium)
  • How do you validate requirements to ensure they meet business objectives? (medium)
  • What is your approach to identifying and mitigating project risks? (medium)
  • How do you handle changes in project scope during the development process? (advanced)
  • Can you discuss a successful project you worked on and the key factors that contributed to its success? (medium)
  • What do you think are the key skills that make a successful Business Analyst? (basic)
  • How do you prioritize requirements when faced with conflicting stakeholder demands? (medium)
  • Explain the difference between functional and non-functional requirements. (medium)
  • How do you ensure that project requirements are aligned with business goals and objectives? (medium)
  • Describe a time when you had to deal with a difficult stakeholder. How did you handle the situation? (medium)
  • Can you discuss a time when you had to make a tough decision in a project? How did you approach it? (medium)
  • How do you handle feedback on your work from stakeholders or team members? (basic)
  • What metrics do you use to measure the success of a project? (medium)
  • How do you ensure that project requirements are communicated effectively to the development team? (medium)

Closing Remark

As you explore opportunities in the Business Analyst field in India, remember to showcase your analytical skills, domain knowledge, and ability to bridge the gap between business and technology. Prepare well for interviews by familiarizing yourself with common BA interview questions and demonstrate your readiness to take on challenging projects with confidence. Good luck in your job search!

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