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0.0 - 1.0 years

2 - 3 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher, Females 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 2.0 years

1 - 2 Lacs

Lucknow

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HI, We are seeking a Management Trainee , to manage our full Traning and Development. Call Sneha @ 9129487478 Responsibilities: Responsible for identifying and assessing employee training needs within an organization, designing and implementing comprehensive training programs, managing training budgets, and evaluating the effectiveness of development initiatives to ensure the workforce possesses the necessary skills to achieve company goals; essentially acting as a key player in fostering employee growth and performance improvement within the HR department Key Responsibilities: Needs Analysis: Conduct thorough assessments to identify skill gaps and training requirements across different departments and levels within the organization. Curriculum Development: Design and develop training programs, including course materials, learning modules, and delivery methods, aligned with organizational objectives. Training Delivery: Facilitate training sessions, workshops, and seminars, either directly or by managing a team of trainers. Program Management: Oversee the implementation of training programs, ensuring timely delivery, quality standards, and participant engagement. Budget Management: Create and manage training budgets, including vendor selection and cost control. Performance Evaluation: Track and measure the effectiveness of training programs using appropriate metrics to demonstrate ROI. Leadership Development: Develop and manage leadership development programs to nurture future leaders within the company. Talent Management: Collaborate with HR teams to identify high-potential employees and design tailored development plans. Compliance Training: Ensure compliance with mandatory training requirements related to legal and industry regulations. Stay Updated: Keep abreast of emerging training trends, technologies, and best practices in the field.

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0.0 - 4.0 years

3 - 6 Lacs

Hyderabad, Chennai, Bengaluru

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JD 1. Master Data Management: a. Understand usage of Master Data in ManpowerGroup. b. Support creation, maintenance, correction and usage of Master Data within MPG to facilitate the working of platforms. 2. System Administration and User Administration a. Create, maintain and provide access to Users in Cloud Applications. b. Create SSO groups, AD enabled, RBAC access control c. Maintain Cloud Applications d. Security administration for access to global HR & Financial systems and applications e. Monitor system performance and administration of services for all the PeopleSoft environments f. Assist with debugging and tuning the batch cycle 3. Reporting and Analytics solution: a. Development and maintenance of Oracle reports ( BI Publisher/ Transactional Dashboards). b. Understand the data and relationship of data to business process for facilitating report development. c. Develop customer and outside facing reports and documents using XML tools. Gaining Exposures and Training and Certifications: In this role the Graduate Hire consultants will be given opportunity to: 1. Learn about Oracle ERP SaaS Cloud applications 2. Gain knowledge and Certification in ERP SaaS Cloud applications through hands on training and self-paced learning. 3. Mentorship to develop Technical and Functional skills, to proceed to technical consultant or functional consultant role. 1. This position will contribute to bring success of the usability and maintainability of the Oracle cloud Platform. This position will be part of a core group of support function teams which drives implementation and adoption of Oracle Cloud globally. 2. Perform technical troubleshooting and root cause analysis as needed to support production operations What you should bring to MPG: 1. Bachelor or masters degree in STEM (Engineering or IT) with good academic record. 2. A hunger to learn and very good work ethics. 3. Adaptability to work with multiple countries, time zones and culture. 4. Technology skills around PL/SQL or other coding languages. 0-12 months experience. Any experience on Oracle SaaS platform, ERP or technology will be considered a plus point.Role & responsibilities Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us.

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0.0 - 2.0 years

1 - 3 Lacs

Noida

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Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. We are inviting applications for the role of Associate/ Senior Associate, AML/KYC - Noida (Contractual role) In this role, the shortlisted candidate will be reviewing the documentation for new customer/entity in line with defined process and procedure. Summarize findings, facts and information in a narrative report, highlighting actions and recommendation for next steps. Perform Enhanced Due diligence for high risk customer / entity. In this position candidate will analyze entity structure, conduct bank account verification, beneficiary verification, perform RDC screening, assign risk rating and perform due diligence based on the risk rating procedures. Responsibilities : Review of documentation for entities such as corporation, charities, individuals as per policy / jurisdiction for all KYC / CDD documentation and raising request for information/document required as per the procedure Conduct due diligence and highlight procedural requirements if there is any defect Review helpful ownership (BO) and key controller according policy and screen for sanctions and adverse media Complete review in a timely and efficient manner Make recommendation on process improvements to increase efficiency and accuracy Maintain awareness of regulatory updates and incorporate process and procedural changes in the due diligence review process Interpret evidence from multiple tools and systems to resolve legitimacy of customer behavior across multiple products Assist with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement Tackle routine problems, largely through precedent and referral to general guidelines Qualifications Minimum qualifications University graduate Experience should be in back office work, compliance, investigation, AML/KYC, audit review and/or account review Microsoft Office, internet, and digital literacy! Excellent communication and comprehension Critical thinking Preferred qualifications Experience in AML and KYC in the customer due diligence, enhanced due diligence and Know your Customer space for Fintech/e-commerce. AML investigatory experience and analytical skills Periodical review of KYC records as to completeness, including verifying that due diligence has been performed Client on boarding checks, verifying external regulatory and registry websites for their legal active status. Understanding of different entity types and ownership structure including but no limited to Charities, PIV, SPV, Banks & Financial Institute, Private and Public companies (listed / non listed) and CIS Ability to conduct detailed investigation in Adverse / Negative Media and Transaction Surveillance / Monitoring Ability to independently research, analyze, and recommend solutions to close open items and discrepancies Knowledge of AML/KYC controls including front-end systems, applications, data sources, and back end controls Experience in sanction screening, Know Your Customer (KYC), document verification (IDs, bank details, company registries) Outstanding analytical and investigative skills combined with the ability to navigate through ambiguity in a fast-paced, multifaceted environment Excellent understanding of AML/KYC terminology Should have experienced in using Actimize, RDC, Fortent, Norkom, Lexis Nexis, Bridger XG, SIEBEL and Dow Jones etc! Good experience in MS-Office applications like Excel, Word, Power point, Outlook etc. Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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1.0 - 5.0 years

2 - 7 Lacs

Gurugram

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Hiring For Fraud Non Voice Process - 7.00 LPA GGN Only Grad/ B.Tech B.E. - Min.1 Yr. Fraud Dispute/Investigation/Prevention/ (Any Domain) 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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1.0 - 6.0 years

1 - 4 Lacs

Gurugram

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Hiring For Banking KYC Process - 4.50 LPA Gurugram Grad/ UG's/ - Min. 1 Yr. KYC Banking Experience in Any Domain Must. 24/7 Shift 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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0.0 - 1.0 years

0 - 0 Lacs

Noida

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An "Office Coordinator cum HR" role combines administrative tasks with human resources responsibilities . The individual would handle office tasks, including coordinating meetings, managing office supplies, and supporting day-to-day operations, while also assisting with HR functions like recruitment, onboarding, and employee relations. Call : Sneha 91294 87478 *Please Note - This is a 2 Months Paid Internship Responsibilities typically include: Office Coordination: Handling incoming and outgoing communication, both internal and external. Providing administrative support to management and staff. HR Support: Assisting with recruitment, including posting job openings, screening resumes, and coordinating interviews. Onboarding new employees, including providing necessary paperwork and training. Maintaining employee records and ensuring compliance with HR policies and regulations. Assisting with employee relations matters. Salary : 15000 Work Timings : 11 am to 8.30 Pm

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1.0 - 3.0 years

1 - 3 Lacs

Navsari, Surat, Vadodara

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Develop and execute purchasing strategies Prepare quotes and cost estimates Process purchase orders and client billing Negotiate with vendors and manage relationships Research and compare vendor options Ensure item quality& resolve issues Required Candidate profile Person should have experience of procurement of items like Castings & Forgings, etc. Complied offer from supplier and prepare comparative statement. Time : 9 to 6 Salary : 15000 TO 35000

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0.0 - 1.0 years

3 - 6 Lacs

Vadodara

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Arranging client visits and gaining new business from face to face meetings. Classifying target market and pitching for Clients services. Conducting Corporate events Training and Developing an effective team of people. HR 9328100156 Required Candidate profile Graduates & post Graduates Dynamic & Hardworking Ambitious & Positive Thinker Immediate Starters Excellent Communication and Inter personnel Skills Freshers Learners Mentality VADODARA LOCATION ONLY!

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0.0 - 4.0 years

2 - 3 Lacs

Chennai

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We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) *Pls Apply Through Naukri and We Shall Call Back The Relevant Profiles* Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Provide customer support through phone calls, emails, or chats to resolve customer queries and concerns. Handle international voice process for various clients across different industries (BPO). Utilize excellent communication skills to effectively address customer issues and provide solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve daily targets and goals. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)

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0.0 - 4.0 years

2 - 3 Lacs

Chennai

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We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) *Pls Apply Through Naukri and We Shall Call Back the Relevant Profiles* Sal : 2.5 - 3.3 LPA (Max) Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Provide customer support through phone calls, emails, or chats to resolve customer queries and concerns. Handle international voice process for various clients across different industries (BFSI, Retail, Travel). Process transactions accurately and efficiently while maintaining high levels of quality standards. Collaborate with team members to achieve daily targets and goals. Participate in training sessions to improve product knowledge and soft skills To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)

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0.0 - 1.0 years

3 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Gurugram

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

3 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

3 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

Work from Office

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Posted 3 weeks ago

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

Work from Office

Naukri logo

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 years

2 Lacs

Gurugram

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US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners

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Exploring Business Analyst (BA) Jobs in India

The job market for Business Analyst (BA) roles in India is thriving, with many opportunities available for individuals with strong analytical and problem-solving skills. BAs play a crucial role in bridging the gap between business objectives and technical solutions, making them highly sought after in various industries.

Top Hiring Locations in India

  1. Mumbai
  2. Bengaluru
  3. Delhi
  4. Hyderabad
  5. Pune

These cities have a high demand for BA professionals and offer a wide range of job opportunities in this field.

Average Salary Range

The average salary range for Business Analysts in India varies depending on experience and location. Entry-level BAs can expect to earn between INR 4-6 lakhs per year, while experienced BAs with several years of experience can earn upwards of INR 12 lakhs per year.

Career Path

A typical career progression for a Business Analyst in India may include roles such as Junior Business Analyst, Business Analyst, Senior Business Analyst, and eventually progressing to roles like Project Manager or Product Manager.

Related Skills

In addition to strong analytical and problem-solving skills, BAs in India are often expected to have skills in data analysis, project management, stakeholder management, and knowledge of industry-specific domains.

Interview Questions

  • What is the role of a Business Analyst in an organization? (basic)
  • Can you explain the difference between waterfall and agile methodologies? (medium)
  • How do you prioritize requirements in a project? (medium)
  • Describe a challenging project you worked on and how you handled it. (medium)
  • How do you ensure that project requirements are met within budget and timeline constraints? (advanced)
  • Explain the importance of stakeholder management in a BA role. (basic)
  • How do you handle conflicting requirements from different stakeholders? (medium)
  • Can you walk us through your process for conducting a gap analysis? (medium)
  • What tools do you use for requirements gathering and documentation? (basic)
  • How do you stay updated on industry trends and best practices in BA? (basic)
  • Describe a time when you had to communicate a complex technical issue to a non-technical stakeholder. How did you approach it? (medium)
  • How do you validate requirements to ensure they meet business objectives? (medium)
  • What is your approach to identifying and mitigating project risks? (medium)
  • How do you handle changes in project scope during the development process? (advanced)
  • Can you discuss a successful project you worked on and the key factors that contributed to its success? (medium)
  • What do you think are the key skills that make a successful Business Analyst? (basic)
  • How do you prioritize requirements when faced with conflicting stakeholder demands? (medium)
  • Explain the difference between functional and non-functional requirements. (medium)
  • How do you ensure that project requirements are aligned with business goals and objectives? (medium)
  • Describe a time when you had to deal with a difficult stakeholder. How did you handle the situation? (medium)
  • Can you discuss a time when you had to make a tough decision in a project? How did you approach it? (medium)
  • How do you handle feedback on your work from stakeholders or team members? (basic)
  • What metrics do you use to measure the success of a project? (medium)
  • How do you ensure that project requirements are communicated effectively to the development team? (medium)

Closing Remark

As you explore opportunities in the Business Analyst field in India, remember to showcase your analytical skills, domain knowledge, and ability to bridge the gap between business and technology. Prepare well for interviews by familiarizing yourself with common BA interview questions and demonstrate your readiness to take on challenging projects with confidence. Good luck in your job search!

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