17 B2C Operations Jobs

Skills Required Role & responsibilities Manage end-to-end B2C shipment operations across multiple courier partners Coordinate with courier partners for pickup, delivery, delays, and escalations Handle and close NDR (Non-Delivery Reports), RTO, and reverse logistics cases Monitor SLA performance for pickups, deliveries, and closures Track shipment exceptions and ensure timely resolution through follow-ups Update shipment status, remarks, and resolution details in operations dashboards Work closely with Customer Success teams for client escalations Support Finance team with operational clarifications for billing, disputes, or credits Prepare daily operational trackers and basic MIS reports Ide...

You will be responsible for overall operational management, people management, process/SOP implementation, and overseeing and coordinating the daily operations of a warehouse. Your role will involve ensuring efficient and accurate inventory management, PnL management, and B2C operations. Key Responsibilities: - Manage overall operational activities - Lead and supervise a team of warehouse staff - Implement and maintain standard operating procedures - Coordinate daily warehouse operations - Ensure efficient inventory management - Manage PnL for the warehouse - Oversee B2C operations Qualifications Required: - Bachelor's degree preferred - Minimum 5 years of experience in warehousing The compa...

You will play a significant role in managing and optimizing warehouse processes, ensuring efficiency and accuracy in inbound, outbound, and inventory management. Your responsibilities will include: - Overseeing inbound, outbound, and inventory management processes to ensure efficiency and accuracy. - Managing and monitoring warehouse operations for timely and cost-effective handling of goods. - Handling escalations and resolving client issues professionally and efficiently. - Utilizing Warehouse Management Systems (WMS) for tracking and reporting warehouse activities. - Maintaining accurate records and generating reports using MS Excel and MS Word. - Conducting data analysis to improve opera...

Duties/Responsibilities: Responsible for last mile operations within the region. Plan, design and control day-to-day last Mile operations of team including logistics, resource/equipment planning, staffing, quality control, and managing vendor relations. Planning & building network, executing Last mile operations. Construct Strategy for regions to improve the operations scorecard. Evaluate and reduce operations cost. Develop New Territories in the Region. Oversee the hiring & training of new team members and support their development. Monitoring and auditing of daily, weekly & monthly performance reports to ensure smooth execution of operations. Collect, track, & present metrics related to pr...

As a Warehouse Operations Manager, you will be responsible for overseeing and coordinating the daily operations of the warehouse to ensure efficient and accurate inventory management. Your key responsibilities will include: - Overseeing receiving and dispatch activities - Supervising the warehouse team - Managing, evaluating, and reporting on warehouse operations - Handling B2C operations Qualifications required for this role include: - Bachelor's degree (Preferred) - Minimum of 2 years of experience in warehousing (Preferred) The company offers the following benefits: - Health insurance - Provident Fund Please note that the work location for this full-time position is in Nuh, Haryana.,

Responsibilities: Interpret and analyze large datasets to generate meaningful business insights. Conduct data audits to ensure accuracy, consistency, and completeness of information. Update and maintain IB data using relevant tools and databases. Prepare and automate reports using advanced Excel formulas, pivot tables, and macros. Collaborate with cross-functional teams to support data-driven decision-making. Identify data quality issues and recommend process improvements for better data management.

Responsibilities: Interpret and analyze large datasets to generate meaningful business insights. Conduct data audits to ensure accuracy, consistency, and completeness of information. Update and maintain IB data using relevant tools and databases. Prepare and automate reports using advanced Excel formulas, pivot tables, and macros. Collaborate with cross-functional teams to support data-driven decision-making. Identify data quality issues and recommend process improvements for better data management.

Responsibilities: Interpret and analyze large datasets to generate meaningful business insights. Conduct data audits to ensure accuracy, consistency, and completeness of information. Update and maintain IB data using relevant tools and databases. Prepare and automate reports using advanced Excel formulas, pivot tables, and macros. Collaborate with cross-functional teams to support data-driven decision-making. Identify data quality issues and recommend process improvements for better data management.

Responsibilities: Interpret and analyze large datasets to generate meaningful business insights. Conduct data audits to ensure accuracy, consistency, and completeness of information. Update and maintain IB data using relevant tools and databases. Prepare and automate reports using advanced Excel formulas, pivot tables, and macros. Collaborate with cross-functional teams to support data-driven decision-making. Identify data quality issues and recommend process improvements for better data management.

Role Overview: As a Holiday Operations International Tour Packages specialist at our premier travel agency in Northeast India, you will be responsible for handling international tour operations with expertise in European and Asian destinations. Your role will involve itinerary planning for DMCs and various hotel types, managing B2C bookings, coordinating logistics, and converting leads into confirmed bookings. Your ability to offer end-to-end holiday solutions and excellent communication skills will be crucial in this position. Key Responsibilities: - Extensive experience in international tour operations - Proficient in itinerary planning for DMCs and various hotel types - Expertise in Europ...

Job Description We are seeking a dedicated individual to fulfil the role of B2C Logistics. The candidate will be responsible for ensuring smooth logistics operations, effective communication, and coordination with various stakeholders, including vendors, 3PL providers, and internal teams. The ideal candidate will possess Key Responsibilities regional knowledge, good computer skills, and excellent communication abilities. ? B2C Operations Coordinate all aspects of B2C logistics day-to-day operations including Last Mile Deliveries, Middle Mile connections, transportation planning, route optimization, carrier management, and delivery scheduling. Oversee the fulfillment of customer orders, ensur...

The Opportunity: Learner Journey Architect We are seeking a Head of Online Delivery B2C , a Learner Journey Architect who will own the end-to-end learner experience from onboarding and engagement to academic success and completion. This is not just an operations role. It's a chance to design how learning feels for thousands of students every day. The role demands someoane with relentless attention to detail , operational precision, and deep empathy for the learner's journey. You'll lead the online academic operations, customer experience, and learner success functions with a builder's mindset using AI, analytics, and automation to craft seamless, delightful learning experiences at scale. Key...

You will be responsible for overseeing the overall operational management of the warehouse, including people management, process/SOP implementation, and coordinating daily operations. Your key responsibilities will include: - Ensuring efficient and accurate inventory management - Implementing and maintaining processes and SOPs - Managing PnL and B2C operations Qualifications required for this role include: - Bachelor's degree (Preferred) - Minimum 5 years of experience in warehousing (Preferred) The company offers benefits such as health insurance and Provident Fund. This is a full-time position based in Bengaluru, Karnataka. The work schedule is on a day shift basis. The work location is in...

As a premier travel agency in Northeast India established in 1995, our client is dedicated to assisting individuals in their travel adventures and exploration of new destinations. The company was founded by a group of young, experienced, and energetic travel enthusiasts, marking a humble beginning that has since grown into a successful enterprise. We are currently seeking a dedicated individual to join our team in the role of Holiday Operations for International Tour Packages. The ideal candidate will have extensive experience in international tour operations, a strong proficiency in itinerary planning for DMCs and various hotel types, and expertise in European and Asian destinations. Key Re...

We are seeking a dedicated individual to fulfill the role of B2C Logistics. You will be responsible for ensuring smooth logistics operations, effective communication, and coordination with various stakeholders, including vendors, 3PL providers, and internal teams. The ideal candidate will possess regional knowledge, good computer skills, and excellent communication abilities. Key Responsibilities: - Coordinate all aspects of B2C logistics day-to-day operations including Last Mile Deliveries, Middle Mile connections, transportation planning, route optimization, carrier management, and delivery scheduling. - Oversee the fulfillment of customer orders, ensuring accuracy, timeliness, and complia...

1+ year Experience in B2C Large Delivery 2+ year experience in Seller pickups and seller Delivery New Project Implementation and execution Excellent excel skills Vendor Deployment for LCV B2C Delivery Performance monitoring and CAPA Daily and Weekly business review Stake-holder management

We are seeking a visionary leader to drive one of our most ambitious missions yet Setting up academies across India for global mobility (foreign languages, employability training, upskilling), and launching paramedical training centres in partnership with top universities. Key Responsibilities: Set up and scale training academies for international employment readiness and global mobility Establish university-partnered paramedical training /Allied Healthcare centres across India Build B2B and B2C acquisition strategies Liaise with universities, corporates, and other strategic bodies Lead team formation, process setup, and delivery excellence Bring a startup mindset to build from scratch and s...