Jobs
Interviews

2461 B2C Jobs - Page 32

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

1.0 - 3.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Contribute to achieve the companys revenue goals. Analyze customer needs and build a long-term relationship. Study market competition and position the product effectively. Think strategically and define product vision and strategy. Be skilled in negotiation, online research, and communication to secure deals. Understand the importance of meeting project deadlines and manage time well. Skills that we would value in you: A business-oriented mindset focused on revenue. Be skilled in negotiation, online research, and communication to secure deals. Is energetic and loves interacting with people. Understand the importance of meeting project deadlines and manage time well. Passion for data and problem-solving skills. Qualifications: 1-3 years of experience with B2B and/or B2C products (ideally in the travel industry).

Posted 3 weeks ago

Apply

0.0 - 3.0 years

1 - 3 Lacs

Bengaluru

Work from Office

Can develop a content strategy from scratch. Create ideas for content creation, distribution, and measurement. Creates catchy and meaningful sentences. Writing and editing website taglines, blog posts, sales materials, reels, video scripts, presentations, and more. Creates catchy and meaningful sentences. Write and edit engaging content thats easy to understand and follows SEO best practices. Ensuring published content is grammatically correct and professionally high-standard. Skills that we would value in you: Is positive, eager to learn, and works well with the team. Can write and edit engaging content thats easy to understand the basics and importance of SEO best practices. Qualifications: 0-3 years of experience creating content for B2B and/or B2C products, preferably in the travel industry

Posted 3 weeks ago

Apply

0.0 - 4.0 years

4 - 6 Lacs

Gurugram

Work from Office

Responsibilities: * Manage sales team performance & training * Report on market trends & forecasts * Collaborate with marketing on campaigns & promotions * Achieve revenue targets through B2B & B2C sales Provident fund Health insurance

Posted 3 weeks ago

Apply

0.0 - 5.0 years

2 - 5 Lacs

Pimpri-Chinchwad, Pune

Work from Office

Education counselling @Pune (MIT) - Salary:20,000 To 35,000 CTC - Performing counselling for interested candidates by making outbound calls. - For more information Apply Now... Required Candidate profile Qualification: Any Graduate Salary:20,000 To 35,000CTC Job Location: Baner (Pune) To schedule your interview send your CV through WhatsApp (number mentioned below) HR Ashwini:- 9822643371 Perks and benefits Performance Bonus and growth opportunities.

Posted 3 weeks ago

Apply

0.0 - 5.0 years

2 - 5 Lacs

Pimpri-Chinchwad, Pune

Work from Office

Education counselling @Pune (MIT) - Salary:20,000 To 35,000 CTC - Performing counselling for interested candidates by making outbound calls. - For more information Apply Now... Required Candidate profile Qualification: Any Graduate Salary:20,000 To 35,000CTC Job Location: Baner (Pune) To schedule your interview send your CV through WhatsApp (number mentioned below) HR Mangesh:- 9620273109 Perks and benefits Performance Bonus and growth opportunities.

Posted 3 weeks ago

Apply

0.0 - 5.0 years

2 - 5 Lacs

Pimpri-Chinchwad, Pune

Work from Office

Business Development Associate Work From Office - Salary:20,000 To 35,000 CTC - Performing counselling for interested candidates by making outbound calls. - For more information Apply Now... Required Candidate profile Qualification: Any Graduate Salary:20,000 To 35,000CTC Job Location: Baner (Pune) To schedule your interview send your CV through WhatsApp (number mentioned below) HR Mangesh:- 9620273109 Perks and benefits Performance Bonus and growth opportunities.

Posted 3 weeks ago

Apply

1.0 - 3.0 years

1 - 5 Lacs

Hyderabad

Work from Office

Job Description Phenom Intro: Phenom People is a rapidly growing software company that is revolutionizing the way companies attract, engage, and retain top talent. We are seeking a highly skilled and experienced Technical Support Engineer to join our dynamic team in Hyderabad, Telangana, India. As a Technical Support Engineer, you will be responsible for providing exceptional technical support to our clients who use our revolutionary recruitment software, RX. You will be the go-to person for troubleshooting and resolving technical issues, as well as providing guidance and training to our clients on how to best utilize our software. What You'll Do: Provide technical support to clients via phone, email, and chat Troubleshoot and resolve technical issues related to our recruitment software Collaborate with our development team to identify and resolve complex technical issues Conduct training sessions for clients on how to use our software effectively Document and track all technical support requests and resolutions in our system Continuously monitor and improve the overall performance and stability of our software Stay up-to-date with the latest industry trends and advancements in recruitment technology What You've Done: Bachelor's degree in Computer Science, Information Technology, or a related field Minimum of 2 years of experience in technical support, preferably in the software industry Hands on experience on integrations and APIs You are a critical thinker, quick learner, and can adapt in an agile fast paced environment Should excel in troubleshooting and demonstrate curiosity in all aspects of problem solving Should be passionate about Web design, Content Management System (CMS), self help, technical documentation and have a deep understanding about Knowledge Centered Service (KCS) Strong knowledge of recruitment technology and processes Experience with troubleshooting and resolving technical issues Excellent communication and interpersonal skills Ability to work independently and in a team environment Strong problem-solving and analytical skills Proven track record of providing exceptional customer service Willingness to work flexible hours, including weekends and holidays, as needed Benefits: We want you to be your best self and to pursue your passions! Health and wellness benefits/programs to support holistic employee health Flexible hours and working schedules, as well as parental leave for new parents Growing organization with career pathing and development opportunities Tons of perks and extras in every location for all Phenoms! Diversity, Equity, & Inclusion: Our commitment to diversity runs deep! Diversity is essential to building phenomenal teams, products, and customer experiences. Phenom is proud to be an equal opportunity employer taking collective action to build a more inclusive environment where every candidate and employee feels welcomed. We recognize there is more to be done. Our teams are committed to continuous improvement until these powerful ideas are ingrained in our culture for Phenom and employers everywhere! Shifts: We operate 24x7 which can involve working during one of the below shifts (not limited to - shift timing might change based on business requirements) AMER hours - (EST - 5.30 PM/ 6.30 PM IST or PST - 9 PM/ 10 PM IST onwards depending on Daylight Savings Time) EMEA hours - 12:00 PM/ 1 PM / 2 PM IST onwards depending on Daylight Savings Time APAC hours - 5.30 AM IST onwards Please fill this sheet If you are available to come to office for In-person Interview on 12th July 2025 https://docs.google.com/spreadsheets/d/1CP24_PlmPBmOOSJGv4bHNc3Yy1x9IErPZLq1asRP8c8/edit?gid=0#gid=0 The Job location is Vizag

Posted 3 weeks ago

Apply

2.0 - 4.0 years

2 - 4 Lacs

Ajmer, Jaipur, Alwar

Work from Office

Maintain relationships with clients and provide excellent after-sales service. Generate leads through market research, references, and cold calls. Report daily field activities to the sales manager. Required Candidate profile Minimum 2 years’ experience in field sales, insurance, or banking sector. Must graduate Strong communication and negotiation skills. Immediate joiners

Posted 3 weeks ago

Apply

3.0 - 8.0 years

4 - 7 Lacs

Kolkata, Bangalore Rural, Bengaluru

Work from Office

Designation: Sales Business Partner Salary :: Up to 7.50 LPA + Incentives + benefits Recruitment Parameters Increasing Distribution through Coding of new Partners & increasing LA base Pragati Promotion SAP / CAP Creation Partner Promotion Handhold & Coach Distribution for Recruitment Minimum Distribution Criteria of 8:80 Business Parameters Meet the budgeted business numbers Maintain minimum Persistency of 85% Coach & Train Agency to work Independently & Digitally Meet the CLA numbers Initiatives to improve Partner Income Periodic meeting of Partners & LAs Support Agency with all relevant report & MIS Ready to hustle in the field and grow fast? Apply now! For more information, contact +91 84888 33693 | shraddha@tekpillar.com

Posted 4 weeks ago

Apply

2.0 - 7.0 years

2 - 4 Lacs

Ahmedabad, Surat, Vadodara

Work from Office

Responsibilities: Build strong client relationships and drive insurance sales Understand financial needs and offer suitable life insurance plans Act as RM/AM to ensure client satisfaction Generate leads via local contacts, referrals, and fieldwork Required Candidate profile 2+ years of experience in field sales Bachelor’s degree in any stream Having Good Local network and Own vehicle Good Communication and presentation skill Call : 84888 33693 | Shraddha Perks and benefits Speedy Growth Attractive incentive structure

Posted 4 weeks ago

Apply

2.0 - 6.0 years

6 - 10 Lacs

Gurugram

Work from Office

Responsible to sell various program to the working professionals. Intensely following up with the prospects clients/students and closing the sales. Create sales pipeline and following the closure. Prepare and deliver sales presentations and proposals

Posted 4 weeks ago

Apply

3.0 - 8.0 years

4 - 7 Lacs

Gurugram

Work from Office

Role & responsibilities Managing Training and Quality department Understand the training needs shared by internal and / or external customer(s), manage and improve the performance of the program / process, prepare training plan, coordinate and liaise with various teams to effective execution To ensure continuous improvement in the training performance of the process. To define, standardize and monitor training and quality parameters and thereafter make recommendations for ongoing improvements. Mentoring and developing skills of training staff. Responsible for the delivery of both soft skill, customer service and coaching and feedback delivery training for training and quality staff Maintains and verifies that review exercises are conducted for all quality specialists and trainers to identify opportunity areas in transaction monitoring activities/ ongoing floor monitoring Vendor Management & conducting reviews from the aspect of training requirements Hands on experience of creating modules, training planners for the processes. Responsible to ensure the required number of evaluations i.e. Quality, CSAT, Complaints etc. are completed as agreed with stakeholders Report performance and statistics through daily weekly and monthly reports submitted to the stakeholders Conducting / attending regular Calibrations and process knowledge tests with team to maintain level of knowledge of the Agents Provide analysis on areas of opportunity and action plans to improve performance. Being proactive in identifying learning and development needs of the team members/adviso

Posted 4 weeks ago

Apply

1.0 - 5.0 years

2 - 3 Lacs

Pune, North Goa, Mumbai (All Areas)

Work from Office

Post : Relationship Manager • Lead based job sit in main branch • Handle walk in customers • Analysis of customer • Maintain relationship with customer Participate other candidates Offer • Sales service Documentation for lead closing Required Candidate profile • Graduation Must • Must have 1 year of experience in Sales / Banking / Finance / Insurance Sector • Good Communication skills For more information Call OR WhatsApp : 90819 37721 HR Riya Perks and benefits Incentive + PF + Mobile with Several

Posted 4 weeks ago

Apply

1.0 - 3.0 years

3 - 5 Lacs

Hyderabad

Work from Office

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: Hindi - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Call Centre Experience:2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills:solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferredJob Summary :As a Chat Support Agent, you will be responsible for providing high-quality, real-time customer service via chat. You will address customer queries, resolve issues, and provide necessary information to ensure customer satisfaction. The ideal candidate will have excellent communication skills, a strong problem-solving ability, and the capability to handle multiple chat conversations efficiently. What are we looking for Key Responsibilities:1.Customer Interaction:oProvide support to customers via live chat on various platforms.oRespond to customer inquiries in a professional and timely manner.oAssist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns.2.Issue Resolution:oIdentify and resolve customer issues and complaints effectively.oEscalate unresolved issues to higher-level support teams when necessary.oMaintain a calm, positive, and helpful attitude with all customer interactions.3.Product and Service Knowledge:oStay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information.oProvide clear and concise explanations to customers regarding products, services, or policies.4.Chat Handling:oManage multiple customer chats simultaneously while maintaining a high level of customer service.oEnsure that chat responses are efficient, clear, and accurate.oMeet performance metrics for response time, resolution time, and customer satisfaction.5.Documentation:oDocument customer interactions accurately in the system.oLog all inquiries, complaints, and solutions provided for future referencMaintain detailed records of customer issues and feedback for quality and training purposes.6.Collaboration:oWork closely with other team members and departments to ensure seamless service delivery.oShare feedback, best practices, and insights with the team leader to improve overall team performance.7.Quality Assurance:oMaintain high levels of professionalism and ensure that all interactions align with company standards and policies.oParticipate in regular training sessions to improve skills and knowledge. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shiftsSkills and Qualifications:Skills required Communication SkillsCriteria:Written communication proficiency Filter Parameters:Grammar and clarity in writing:Candidates will undergo a written test to assess their ability to respond to mock customer queries. Tone and empathy:The ability to deliver customer-friendly, empathetic responses Technical Knowledge (Preferred- not mandatory)Criteria:Understanding of online payment systems and CRM tools Filter Parameters:Familiarity with payment systems:Basic knowledge of payment gateways, billing processes, and common financial queries.CRM and chat support software:Proficiency in customer management tools (e.g., Zendesk, Freshdesk). Strong Critical thinking and Problem-Solving AbilityCriteria:Ability to handle complex customer queries Filter Parameters:Problem-solving test:Candidates will be given hypothetical chat scenarios involving complex payment inquiries.Handling escalations:Experience in resolving escalated or sensitive issues. Performance Under demanding situationsCriteria:Ability to manage multiple chats/ difficult calls and meet KPIs Filter Parameters:Simultaneous chat handling:Experience managing multiple chats in a high-volume environment.KPI performance:Past performance metrics (response time, resolution rate, customer satisfaction scores). Customer-Centric MindsetCriteria:Empathy and focus on customer satisfaction Filter Parameters:Test scenario:How well the candidate prioritizes customer experience in their chat test responses 6 Adaptability and LearningCriteria:Willingness to learn and adapt Qualification Any Graduation

Posted 4 weeks ago

Apply

1.0 - 3.0 years

3 - 5 Lacs

Hyderabad

Work from Office

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Call Centre Experience:2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills:solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferredJob Summary :As a voice Support Agent, you will be responsible for providing high-quality, real-time customer service via voice. You will address customer queries, resolve issues, and provide necessary information to ensure customer satisfaction. The ideal candidate will have excellent communication skills, a strong problem-solving ability, and the capability to handle conversations efficiently. What are we looking for Key Responsibilities:1.Customer Interaction:oProvide support to customers via live chat on various platforms.oRespond to customer inquiries in a professional and timely manner.oAssist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns.2.Issue Resolution:oIdentify and resolve customer issues and complaints effectively.oEscalate unresolved issues to higher-level support teams when necessary.oMaintain a calm, positive, and helpful attitude with all customer interactions.3.Product and Service Knowledge:oStay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information.oProvide clear and concise explanations to customers regarding products, services, or policies.4.Chat Handling:oManage multiple customer chats simultaneously while maintaining a high level of customer service.oEnsure that chat responses are efficient, clear, and accurate.oMeet performance metrics for response time, resolution time, and customer satisfaction.5.Documentation:oDocument customer interactions accurately in the system.oLog all inquiries, complaints, and solutions provided for future referencMaintain detailed records of customer issues and feedback for quality and training purposes.6.Collaboration:oWork closely with other team members and departments to ensure seamless service delivery.oShare feedback, best practices, and insights with the team leader to improve overall team performance.7.Quality Assurance:oMaintain high levels of professionalism and ensure that all interactions align with company standards and policies.oParticipate in regular training sessions to improve skills and knowledge. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shiftsSkills and Qualifications:Skills required Communication SkillsCriteria:Written communication proficiency Filter Parameters:Grammar and clarity in writing:Candidates will undergo a written test to assess their ability to respond to mock customer queries. Tone and empathy:The ability to deliver customer-friendly, empathetic responses Technical Knowledge (Preferred- not mandatory)Criteria:Understanding of online payment systems and CRM tools Filter Parameters:Familiarity with payment systems:Basic knowledge of payment gateways, billing processes, and common financial queries.CRM and chat support software:Proficiency in customer management tools (e.g., Zendesk, Freshdesk). Strong Critical thinking and Problem-Solving AbilityCriteria:Ability to handle complex customer queries Filter Parameters:Problem-solving test:Candidates will be given hypothetical chat scenarios involving complex payment inquiries.Handling escalations:Experience in resolving escalated or sensitive issues. Performance Under demanding situationsCriteria:Ability to manage multiple chats/ difficult calls and meet KPIs Filter Parameters:Simultaneous chat handling:Experience managing multiple chats in a high-volume environment.KPI performance:Past performance metrics (response time, resolution rate, customer satisfaction scores). Customer-Centric MindsetCriteria:Empathy and focus on customer satisfaction Filter Parameters:Test scenario:How well the candidate prioritizes customer experience in their chat test responses 6 Adaptability and LearningCriteria:Willingness to learn and adapt Qualification Any Graduation

Posted 4 weeks ago

Apply

1.0 - 6.0 years

2 - 4 Lacs

Udaipur, Bikaner, Jodhpur

Work from Office

Post : Business Development Manager • Recruiting Team members • Manage sales goal achievement through team • Training and developing Team on commission basis • Promote & motivate Team • Handling the advisers to work • Negotiate/close Leads Required Candidate profile • Graduation Must • Must have 1 year of experiencein Sales / Banking / Finance / insurance sector • Good Communication skills • For more info. Call on : 78619 85887 HR Janak Perks and benefits Incentive + PF + Mobile with Several allowances

Posted 4 weeks ago

Apply

1.0 - 3.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Reviewing of photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our Clients terms of services. The content may cover may be sensitive in nature. Ensuring every piece of content in violation of clients terms of services is accurately identified and flagged for action in a timely manner. What are we looking for Ability to perform under pressureDetail orientationAgility for quick learningAbility to work well in a teamCommitment to quality2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills:solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferred Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety team Qualification Any Graduation

Posted 4 weeks ago

Apply

1.0 - 3.0 years

3 - 5 Lacs

Hyderabad

Work from Office

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: Arabic - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Call Centre Experience:2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills:solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferredJob Summary :As a Chat Support Agent, you will be responsible for providing high-quality, real-time customer service via chat. You will address customer queries, resolve issues, and provide necessary information to ensure customer satisfaction. The ideal candidate will have excellent communication skills, a strong problem-solving ability, and the capability to handle multiple chat conversations efficiently.Key Responsibilities:1.Customer Interaction:oProvide support to customers via live chat on various platforms.oRespond to customer inquiries in a professional and timely manner.oAssist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns.2.Issue Resolution:oIdentify and resolve customer issues and complaints effectively. What are we looking for oEscalate unresolved issues to higher-level support teams when necessary.oMaintain a calm, positive, and helpful attitude with all customer interactions.3.Product and Service Knowledge:oStay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information.oProvide clear and concise explanations to customers regarding products, services, or policies.4.Chat Handling:oManage multiple customer chats simultaneously while maintaining a high level of customer service.oEnsure that chat responses are efficient, clear, and accurate.oMeet performance metrics for response time, resolution time, and customer satisfaction.5.Documentation:oDocument customer interactions accurately in the system.oLog all inquiries, complaints, and solutions provided for future reference.Maintain detailed records of customer issues and feedback for quality and training purposes.6.Collaboration:oWork closely with other team members and departments to ensure seamless service delivery.oShare feedback, best practices, and insights with the team leader to improve overall team performance.7.Quality Assurance:oMaintain high levels of professionalism and ensure that all interactions align with company standards and policies.oParticipate in regular training sessions to improve skills and knowledge. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shiftsSkills and Qualifications:Skills required Communication SkillsCriteria:Written communication proficiency Filter Parameters:Grammar and clarity in writing:Candidates will undergo a written test to assess their ability to respond to mock customer queries. Tone and empathy:The ability to deliver customer-friendly, empathetic responses Technical Knowledge (Preferred- not mandatory)Criteria:Understanding of online payment systems and CRM tools Filter Parameters:Familiarity with payment systems:Basic knowledge of payment gateways, billing processes, and common financial queries.CRM and chat support software:Proficiency in customer management tools (e.g., Zendesk, Freshdesk). Strong Critical thinking and Problem-Solving AbilityCriteria:Ability to handle complex customer queries Filter Parameters:Problem-solving test:Candidates will be given hypothetical chat scenarios involving complex payment inquiries.Handling escalations:Experience in resolving escalated or sensitive issues. Performance Under demanding situationsCriteria:Ability to manage multiple chats/ difficult calls and meet KPIs Filter Parameters:Simultaneous chat handling:Experience managing multiple chats in a high-volume environment.KPI performance:Past performance metrics (response time, resolution rate, customer satisfaction scores). Customer-Centric MindsetCriteria:Empathy and focus on customer satisfaction Filter Parameters:Test scenario:How well the candidate prioritizes customer experience in their chat test responses 6 Adaptability and LearningCriteria:Willingness to learn and adapt Qualification Any Graduation

Posted 4 weeks ago

Apply

1.0 - 4.0 years

4 - 5 Lacs

Indore, Pune

Work from Office

We're Hiring: Admission Counsellor | upGrad Location: Indore & Pune Experience: 1+ years in Edtech sales Work Type: Full-time | 6 days/week Compensation : 4 LPA - 5 LPA (excluding variables) Minimum Education: Graduate About upGrad upGrad is India's largest online higher education platform helping learners upskill and advance their careers. As we continue to grow, were looking for enthusiastic professionals who want to make a real impact in the education space. About the Role As an Admission Counsellor , you will be the first point of contact for potential learners. Your job is to understand their needs, qualify them for our programs, and schedule Video Counselling (VC) sessions with our Admission Counsellors. Think of yourself as the bridge that connects curiosity with career transformation. What You'll Do Connect with leads through calls using our auto dialer system Understand learner goals, interests, and eligibility Build trust and engage learners in meaningful conversations Schedule and coordinate VC sessions for qualified leads Ensure a smooth handover to the Admissions team Maintain accurate records in the CRM What Were Looking For 1 + years in Edtech sales Graduation in any stream Strong spoken English and communication skills Target-driven, empathetic, and good with follow-ups Basic proficiency in MS Office and CRM tools Why Join Us? At upGrad, you'll be part of a fast-paced, mission-driven team that's redefining education. If you love interacting with people, are passionate about helping learners grow, and enjoy hitting targets this role is for you.

Posted 4 weeks ago

Apply

1.0 - 6.0 years

4 - 6 Lacs

Bengaluru

Work from Office

Role & responsibilities -Identify and recruit new channel partners aligned with business goals Build and maintain strong, long-term relationships with existing partners Drive sales through partner networks and ensure achievement of revenue targets Collaborate with internal teams (marketing, support, product) to support partner success Monitor partner performance and provide regular feedback and training Resolve channel conflicts and ensure compliance with engagement rules Lead joint business planning with partners, including forecasting and pipeline management Stay updated on market trends and competitor activities Requirements Proven experience in real estate channel sales or B2B sales Strong negotiation and relationship-building skills Excellent communication and presentation abilities Willingness to travel to partner locations as needed Solution-oriented mindset with a passion for growth Familiarity with CRM tools and sales analytics Contact Person- 8075020265 , 8434687314

Posted 4 weeks ago

Apply

0.0 - 2.0 years

1 - 4 Lacs

Kochi

Work from Office

KTExplorer is looking for Telemarketing Executives to join our dynamic team and embark on a rewarding career journey The Telemarketing Executive plays a crucial role in generating leads, promoting products or services, and driving sales through effective telephone communication They will engage with potential customers, build relationships, and achieve sales targets through proactive outbound calling campaigns Key Responsibilities:Conduct outbound calls to prospective customers to introduce products/services, generate interest, and qualify leads Utilize persuasive and effective communication techniques to engage prospects, overcome objections, and close sales Identify customer needs and understand their requirements to recommend suitable products or services Maintain a thorough understanding of the company's offerings, features, pricing, and competitive advantages Document and update customer information, interactions, and outcomes accurately in the CRM system Follow up on leads and inquiries generated through marketing campaigns, trade shows, or other channels Collaborate with the sales team to hand off qualified leads and provide necessary background information Meet or exceed daily/weekly/monthly sales targets and key performance indicators (KPIs) Continuously update product knowledge, sales techniques, and industry trends to enhance sales effectiveness Provide feedback and insights to the Telemarketing Manager to improve processes, scripts, and sales strategies Qualifications and Requirements:High school diploma or equivalent; additional education or relevant certifications are a plus Proven experience in telemarketing, sales, or customer service roles, preferably in a B2B or B2C environment Strong persuasive and negotiation skills with the ability to build rapport and establish customer relationships Excellent verbal communication skills, including active listening, clear articulation, and effective questioning Confidence in making cold calls and handling objections professionally and persuasively Familiarity with CRM systems and proficiency in using telephony and sales software tools Results-oriented mindset with a track record of meeting or exceeding sales targets Strong organizational and time management skills to handle multiple calls and follow-ups efficiently Ability to work independently and as part of a team, demonstrating flexibility and adaptability Positive attitude, resilience, and the ability to handle rejection positively Knowledge of the product/service being offered and the industry is desirable Compliance with relevant telemarketing and data protection regulations and guidelines

Posted 4 weeks ago

Apply

2.0 - 7.0 years

2 - 5 Lacs

Nagpur, Nashik, Pune

Work from Office

Hire, train, and manage Financial advisors to generate business Guide advisors in achieving sales goals Monitor and report advisor performance Builds long-term client relationships and ensures satisfaction Required Candidate profile 2+ years of experience in field sales Bachelor’s degree in any stream Having Good Local network and Own vehicle Good Communication and presentation skill Call : 78620 87265 | Rupa Perks and benefits Speedy Growth Attractive incentive structure

Posted 4 weeks ago

Apply

5.0 - 10.0 years

7 - 10 Lacs

Mumbai, Nashik, Hyderabad

Work from Office

The ideal candidate will be responsible for developing, executing sales strategies, managing key accounts, driving growth in our sales operations. excellent leadership abilities & strong background in sales related industry, Client relationship Required Candidate profile Market analysis, Product knowledge, Proposal & Quotation, Customer Support, willingness to travel as required, preferably within the racking or storage industry

Posted 4 weeks ago

Apply

5.0 - 8.0 years

10 - 15 Lacs

Bengaluru

Work from Office

About the job We are Licious and we are a Bengaluru based meat and seafood company founded in 2015 by Abhay Hanjura and Vivek Gupta, our founders, foodies and friends. We pride ourselves on being Indias most successful D2C food-tech brand operating in 20 cities across the country delighting over 32 lac customers with our de-licious fresh meat and seafood! Think you have what it takes to be the magic ingredient in the recipe that is Licious? Read on What makes the role meaty? Monthly revenue and AR accounting in SAP as well as revenue reporting to various stakeholders; Good understanding of D2C revenue recognition and best industry practices Accounting and reconciliation of various promos run with our customers / banking partners Leading tech initiatives for automation of B2B and B2C revenue to payment reconciliation Collaborating with cross-functional business owners to help drive operational strategy while continuing to focus on an outstanding customer experience. Publishing outstanding report along aging, commentary and analysis on a fortnightly basis Proper booking of the collection into customer ledgers and reconciling with the Treasury dept Managing and motivate a team of about 5-10 people Monthly review of charges by payment gateways against rate card and optimization of the PGs Coordinating account receivable and billing work proactively to bill invoices timely including E way bills and E invoicing . Keep track of invoicing, reconciliation, reporting and accounting of AR transactions. Migration of revenue system from tally to SAP. Hands on experience with SAP is a MUST have. Customers who are not regular in payments, streamline the receivables and bring down the payment cycle Automating processes for better efficiency and seamless execution of deliverables. Monitoring and review the daily emails received for Accounts Receivable. Respond to inquiries from clients and colleagues timely. Supporting ad hoc projects and assignments as required. Owning and facilitating internal and statutory audits for revenue and receivables and ensure there are no audit observations We hope that you are... A CA with 5-7 years / Graduate with 10-14 years of post-qualification experience in accounts receivable; Integrity: accepting and adhering to high moral, ethical, and personal values in decisions, communications, actions and when dealing with others Strong analytical skills: able to clearly link financial results to operational performance drivers, generate alternatives and drive positive change Excellent verbal and written communication skills and the ability to communicate complex business issues in a clear/concise manner Adaptable/Flexible: being open to change in response to new information, different or unexpected circumstances, and/or to work in ambiguous situations Strong knowledge and experience with MS office, Oracle, inventory / WMS systems.

Posted 4 weeks ago

Apply

3.0 - 8.0 years

4 - 7 Lacs

Kanpur

Work from Office

Monitoring appointment of new exclusive industrial trade channel members Achievement of Monthly, Quarterly and Annual Sales Target through existing and new distribution channel members, institutional and industrial customers, and supervision of all related activities. Identify opportunities from existing customers and book orders at optimum realization Supervision of the activities of the reportees, Subordinate development Creating and Maintenance of CRM Database, maintaining good relationship with existing customers Visit to institutional and industrial customers Product and sales promotion activities • Warranty administration & after sales service. Inventory management & logistic control. Ensuring timely collection of receivables Market intelligence . Monitor day to day collection status, debtors & other commercial activities

Posted 4 weeks ago

Apply
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies