E-commerce Support Lead Experion Technologies

3.0 - 12.0 years

0 Lacs

kochi, kerala

On-site

As an experienced Ecommerce Support Manager with 3 years of experience, your role will involve managing Ecommerce Support Programs and overseeing an eCommerce solution used by multiple countries. Your responsibilities will include: - Strong skills with IFS Ticketing, Jira Service Management, Atlassian dashboards, and metrics - Experience working on the SAP Commerce platform and CMS such as Contentful and AEM - Managing and optimizing e-commerce platforms for high uptime, fast load times, and seamless user experience - Identifying trends to improve operational efficiencies - Managing a team of Offshore Ecommerce Support Analysts - Building in automations where possible - Working with peers an...

Posted 1 month ago

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E-commerce Support Lead Experion Technologies

3.0 - 12.0 years

0 Lacs

kochi, kerala

On-site

You have a great opportunity to join as an Ecommerce Support Manager in our team based in Kochi/Trivandrum. With a minimum of 3 years of experience, you will be responsible for managing Ecommerce Support Programs efficiently. Your role will involve working with various tools such as IFS Ticketing, Jira Service Management, Atlassian dashboards, and metrics. Additionally, you should have experience with the SAP Commerce platform, CMS Contentful, AEM, and managing eCommerce solutions classified as SaaS. Your strong background in Ecommerce, particularly with B2B/B2C implementation, will be vital for this role. You will be tasked with managing and optimizing e-commerce platforms to ensure high up...

Posted 3 months ago

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