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0 - 1 years
5 - 8 Lacs
Jaipur
Work from Office
Customer Support Executive Any Graduate can apply 6 months experience with German Fluency Should be able to communicate in English & German B2 and above certification is must 5.5 Days working Rotational Shifts CTC- up to 9 LPA Immediate joiners
Posted 3 months ago
1 - 6 years
6 - 15 Lacs
Bengaluru
Remote
location : Bangalore Position: French Language Expert B2 Certified Must Work from HOME:REMOTE _Responsibility_ Comprehends and interprets documents or clauses written in foreign language. Verifies key aspects of input for a request; reviews and updates into the system e.g. customer, payment, product details etc. Ensures timely and accurate transaction processing/ order booking. Adheres to all compliance guidelines laid down as per standard procedures Handles and closes escalations on process related issues Effectively communicates in foreign language with Global request submitter. Is able to troubleshoot and translate foreign language to facilitate clarification and resolve issues pertaining to the request submitted Is able to generate reports from the application/manual trackers and consolidate the same Analyzes errors and is able to come up with improvement suggestions _Qualification_- Graduate (Any ) _Mandatory/Essential Skills_ Should be a _French language specialist. Should have fluency in English. Good communication and comprehension skills. Should be well versed with Computer Usage and MS Office Applications like Excel, Word and Power Point etc. Good quantitative and analytical skills Should be focused and have an eye for detail Open to new learning and willing to work in other processes too Should be a team player with good interpersonal skills Should be able to multi task Should be adaptable to change. Flexibility to work in any shift to meet global business requirements. Mandatory: i. Willing to work on Uk shift call HR Ruth@9590520040
Posted 3 months ago
2 - 4 years
4 - 6 Lacs
Pune
Work from Office
About The Role :: Job Title: Client Due Diligence Analyst-Implementation Location:Pune, India Role Description In accordance with Anti-Money Laundering Requirements, Banks are obliged to perform Know-your-client (KYC) reviews on all new and existing clients. These checks and reviews are made in strict accordance with regulatory standards and jurisdictions and the banks internal policies. The KYC Analyst assists the banks clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (SOPs) and Operation Level Agreements (OLAs) to achieve accurate and timely account opening of retail clients. The project involves verification of the Client data, performing due diligence checks on the Clients, reviewing KYC documentation, performing the risk assessment of the Client, liaising with the Business/Compliance, advising on KYC requirements, and signing off on new client adoptions. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Responsible for verification of Client data Perform due diligence of new and existing Institutional clients. Verifying KYC documentation of the Clients to be adopted/reviewed. Perform the risk assessment of the Client to be adopted/reviewed. Signing off on new client adoptions and Regular reviews Manage New Client Adoption or Regular Review stream, to ensure that all requests are approved in accordance with regulatory requirements and the banks internal policies. Manage exception ensuring that all SLAs defined with the Business on timeliness and quality are adhered. Preparing timely reports and MIS for various stakeholders. Your skills and experience Domain Skills Mandatory 2 to 4 years of work experience in AML/KYC for Institutional Clients/compliance within corporate financial services industry, Research/Analytics role in other Banks / KPOs. Understanding of Control, Compliance, Investigation/chasing functions in banks Familiar with AML/KYC regulations and industry guidelines Ability to interpret regulatory guidelines and assessing risk scores and entity types Ability to interpreting alerts Ability to identifying trends and inconsistencies. Understanding of end-to-end KYC process Communication and Reasoning skills Good German Language Skills Written & Verbal B2.2 equivalent or above is preferable. Good reading, comprehension, and critical reasoning skills Good analytical writing skills Good communication skills to communicate at all levels - onshore & stakeholders. Soft Skills Ability to work independently and take ownership. Flexibility while handling multiple cases of varying priorities. Willingness to work in shifts Graduates with good academic records Exposure to draft procedures based on policies formulated by the Bank's AML Compliance departments. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm
Posted 3 months ago
0 years
5 - 5 Lacs
Noida
Work from Office
"NTT DATA- Hiring for French B1/B1 Certified resources for Helpdesk/ Service Desk Sr. Representative - Looking for Immediate Joiners " Roles and Responsibilities: Provide L1/ L1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc Requirements for this role include: Must be a Graduate. Good communication skills. Good hold on French language (Writing + Speaking) Must be at least B1 level certified in French language. Good comprehension & writing skills.
Posted 3 months ago
0 - 4 years
5 - 7 Lacs
Hyderabad
Work from Office
Amazon.com would love to speak to you !!! Job description The Last Mile Analytics & Quality Team is looking for Transportation Quality Specialist who will act as first level support for Last Mile team with multiple transportation services along with other operational issues and activities related to transportation process and optimization. Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination among multiple groups, so you get to experience a breadth of impact with various teams. The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. Must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to make sound judgments, work to improve the customer experience, and get the right things done. Roles and Responsibilities: Fluency in Portuguese . Required B2 proficiency. This includes, but is not limited to: • Follow Standard Operating Procedures (SOPs) to perform manual audits and resolve outliers/exceptions which may require listening to calls and transcribing text from call, email, chat, message, etc. • Identify patterns emerging in the audits and contribute to process/program improvements • Provide timely response to stakeholders on related tasks as per SOP and SLA • Systematically escalate problems to the relevant owners/ teams according to process • Maintain records of day to day work by updating trackers or workflow tools • Meet business metrics and goals i.e. SLA, productivity, quality and utilization benchmarks • Understand performance metrics for driving business goals • Work in a collaborative environment and contribute to the growth of the respective team/program Develop a global perspective and understand the nuances of various geographies that Amazon operates in. * Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational changes based on business requirement) * Weekly Off: Rotational two - consecutive day off (((it is a 5-day working week with 2 consecutive days off. The off days change based on business requirement))) * Work from Office Role The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. Must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to make sound judgments, work to improve the customer experience, and get the right things done.
Posted 3 months ago
4 - 5 years
3 - 4 Lacs
Mumbai Suburbs
Work from Office
Ensuring foreign patients gets help they need for all communication with doctors and nurses in Organization. Reading letters, prescriptions, name of medicines etc. to be translated in French for communicating the same to patients. Helping the Marketing team in making digital advertisements, posters etc. in French and in preparing write ups in French. Coordinating with international patients online and physically for all queries and help. Handling backend work of International Marketing team. Immediate Joinee preferred Minimum B2 Level on French
Posted 3 months ago
1 - 2 years
4 - 5 Lacs
Thane
Work from Office
• Requirement - Graduate with mandatory 6 months experience on paper Candidates should be sourced from in and around Mumbai as per IBU transport boundaries Nature Of Job - Voice Excellent Comms - Cluster 2 Required Candidate profile • Interview Rounds: HR - Ops - Client - Arabic Versant • 24*7 Shifts and 1 rotational week offs •One way home drop facility Arabic (B2) - Net take home - 42k
Posted 3 months ago
0 - 5 years
4 - 7 Lacs
Noida
Work from Office
Bulk Hiring for Bilingual Spanish Voice Process. Click Here to Apply https://wa.me/917678370584 Thank you for contacting HR POOJA BHARDWAJ! Kindly Share your details with CV. NAME- TOTAL EXP.- INTERNATIONAL/ DOMESTIC EXP.- CURRENT COMPANY- CURRENT LOCATION - *KINDLY CLICK ON THE LINK AND JOIN THE GROUP FOR JOB DETAILS * * Carry all the qualification and experience (if you have work experience) related documents in soft copy.* * Carry hard copy of Resume (CV) and Adhaar card.* * Don't carry Laptop and Tablet.* CANDIDATES MUST BE FLUENT IN ENGLISH AND SPANISH BOTH LANGUAGES. FRESHERS CAN ALSO APPLY MUST BE COMPLETED B2 LEVEL. Location: Noida Salary: 75 k CTC 5 DAYS WORKING IMMEDIATE JOINER ONLY NO CAB NO MEAL WhatsApp on the Below mentioned number to Schedule your interview by writing " SPANISH PROCESS". (7678370584) Interview Details: Contact Person: HR POOJA Contact Number: 7678370584
Posted 3 months ago
0 - 5 years
4 - 7 Lacs
Noida
Work from Office
Bulk Hiring for Bilingual Spanish Voice Process. Click Here to Apply https://wa.me/917678370584 Thank you for contacting HR POOJA BHARDWAJ! Kindly Share your details with CV. NAME- TOTAL EXP.- INTERNATIONAL/ DOMESTIC EXP.- CURRENT COMPANY- CURRENT LOCATION - *KINDLY CLICK ON THE LINK AND JOIN THE GROUP FOR JOB DETAILS * * Carry all the qualification and experience (if you have work experience) related documents in soft copy.* * Carry hard copy of Resume (CV) and Adhaar card.* * Don't carry Laptop and Tablet.* CANDIDATES MUST BE FLUENT IN ENGLISH AND SPANISH BOTH LANGUAGES. FRESHERS CAN ALSO APPLY MUST BE COMPLETED B2 LEVEL. Location: Noida Salary: 75 k CTC 5 DAYS WORKING IMMEDIATE JOINER ONLY NO CAB NO MEAL WhatsApp on the Below mentioned number to Schedule your interview by writing " SPANISH PROCESS". (7678370584) Interview Details: Contact Person: HR POOJA Contact Number: 7678370584
Posted 3 months ago
1 - 6 years
5 - 10 Lacs
Chennai
Hybrid
About Company: Our client is a German multinational technology conglomerate established in 1867. Its operations include automation and digitalization in the process and manufacturing industries, intelligent infrastructure for buildings and distributed energy systems, rail transport solutions, as well as health technology and digital healthcare services. Position: Service Engineer (French Language) Location: SP InfoCity, Chennai Experience: 1-4 Years Qualification: Any Bachelors Degree. (B.E/B.Tech preferred) Work Mode Hybrid Experience: Must Have • French Proficiency (both written and verbal) B2 & Above. • Excellent Communication & socially confident. • Proficient in English. • Good Analytical and Critical thinking for troubleshooting. • Flexible to work in any shifts. • Customer oriented attitude with professionalism. • Strong multitasking, time management and target achieving skills. Desirable / Good to Have: • Phone support experience with German or international customers. • Experience with chargers, generators, or electric vehicles (EV) industry. • Curious to learn and integrate new technologies. • Engineering or technical background. Job Description: Managing and monitoring all installed charger systems/infrastructure for light and heavy-duty vehicles. • Monitor functionality of AC/DC chargers installed in various locations remotely. • Troubleshoot any issues encountered with AC/DC charging units and propose solutions. • Interact with clients and installers located across the globe to resolve their issues with the product. • Provide 2nd and 3rd level software support by liaising with vendors and other IT personnel for problem resolution. • Address and route service tickets towards their proper resolution. • Conduct health check of electrical vehicle (EV) chargers, check log files to find root cause of the issue. • Provide Weekly/Monthly reports on tickets/service requests worked. • Write and submit timely reports on performance, targets, and customer queries. Good to have Skills: Experience with chargers, generators, or electric vehicles (EV) industry. • Phone support experience with US/UK customers. • Basic scripting skills in Java/Python language. Knowledge of Grafana, Prometheus monitoring tool. • Curious to learn and integrate new technologies. • Knowledge on Open Charge Point Protocol (OCPP) & WebSocket communication. Employment Type : Contractual for 6 to 12 months and extendable Payroll: - Lobo staffing Solutions Pvt. Ltd.
Posted 3 months ago
0 years
5 - 8 Lacs
Noida
Work from Office
Ienergizer Spanish Voice Executive (WFO) Candidate should be Fluent in both Spanish and English language. candidate should be flexible with rotational shift candidate should be having Cluster B2 in both the languages should be able to communicate to office location on daily basis Qualification : UG/Graduate Experience : Freshers/Experience Working Windows : 5 days (Rotational Shift) Salary Package : 75k CTC (Per Month) No Cabs and Meals will be Provided to candidates Perks and benefits Mediclaim Immediate Joiners only Interested candidate can drop their Cv's to HR Natasha at WhatsApp No- 7002574553
Posted 3 months ago
1 - 3 years
2 - 3 Lacs
Chennai
Work from Office
Job description Designation: Executive & Senior Executive. Role: International Voice process - French Language. Languages Known: French (B1 Mandatory). Qualification: Graduate not mandatory. Notice period: Immediate Joiners. Interview Venue HEXAWARE TECHNOLOGIES/BPS; Chennai one SEZ IT PARK - GATE 2; IG-3, 3rd Floor, Phase 2, Pallavaram 200 Feet Ring Road, MCN Nagar Ext, MCN Nagar Extension, Thoraipakkam, Chennai -Tamil Nadu 600097. Desired Candidate Profile: Min 6 months of BPO Experience with proper documents is mandatory. Freshers are also can welcome. Good communication in English is acceptable (should be good Grammar, sentence construction and pronunciation). Candidate should speak in French Fluently. Preferred Completion of B1 Certification. Preferred Immediate joiners. Should be comfortable working 5 days Mon to Friday (Rotational Shift) Fixed Saturday and Sunday Week off Interested candidates Please share your resume through WhatsApp. HR Name : Ramya Contact No: 9042336355
Posted 3 months ago
0 - 3 years
1 - 3 Lacs
Pune
Work from Office
Position Title: German Trainer Department: Soft skills Qualification: Any Graduate Location: Pune -Shivajinagar/Hadapsar/Chinchwad Job Type: Full-time Job Description: A German Trainer is typically responsible for teaching the German language to individuals or groups in various settings, such as schools, language institutes, corporate environments, or private tutoring. The role combines language instruction with cultural immersion, and the duties can vary depending on the target audience, from beginners to advanced learners. Here's a typical job description for a German Trainer Key Responsibilities: Language Instruction: Teach German language to individuals or groups in person or online. Prepare and deliver lessons tailored to students' learning levels (beginner to advanced). Use various teaching materials, including textbooks, multimedia, and real-world resources, to enhance the learning experience. Create lesson plans and provide structured, engaging instruction to meet students' needs. Assess student progress through quizzes, exams, and evaluations. Provide feedback and suggest resources for further study. Classroom Management: Foster a positive, interactive, and supportive learning environment. Manage classroom behavior and ensure students stay engaged in the learning process. Encourage student participation in both speaking and listening exercises . Cultural Integration: Teach aspects of German culture, history, and social practices to provide context for the language. Include real-life scenarios, like travel tips or business practices, where appropriate. Curriculum Development: Design or adapt course materials to fit the specific needs of the class (e.g., business German, conversational skills, exam preparation). Stay up-to-date with language learning methodologies and resources to provide the best educational experience. Student Support: Offer individualized support to students who may need extra help or practice. Respond to students' questions outside of regular class hours. Progress Monitoring: Track and report students' progress regularly to both the learners and, if applicable, the employer or institution. Provide remedial support for students struggling with certain concepts. Administrative Tasks: Maintain attendance records, grades, and feedback reports. Assist in scheduling classes and arranging assessments. Participate in meetings or workshops as required by the organization. (Note: PART TIME WORKER PLEASE DO NOT APPLY) Interested candidates can drop their CV on aishwaryapawar@sevenmentor.com OR contact on 9503389804
Posted 3 months ago
0 - 4 years
0 - 0 Lacs
Hyderabad
Work from Office
Dear Candidate, I hope this note finds you well. Im Paromita from the recruitment team in Amazon. I was reviewing your profile for our Quality Specialist Portuguese role in Amazon for Hyderabad location. Need few more details to assess for this current requirement. Please go through the JD completely and respond. DESCRIPTION The Last Mile Analytics & Quality Team is looking for Transportation Quality Specialist who will act as first level support for Last Mile team with multiple transportation services along with other operational issues and activities related to transportation process and optimization. Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination among multiple groups, so you get to experience a breadth of impact with various teams. The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. Must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to make sound judgments, work to improve the customer experience, and get the right things done. Roles and Responsibilities: - Fluency in Portuguese . Required B2 proficiency. This includes, but is not limited to: • Follow Standard Operating Procedures (SOPs) to perform manual audits and resolve outliers/exceptions which may require listening to calls and transcribing text from call, email, chat, message, etc. • Identify patterns emerging in the audits and contribute to process/program improvements • Provide timely response to stakeholders on related tasks as per SOP and SLA • Systematically escalate problems to the relevant owners/ teams according to process • Maintain records of day to day work by updating trackers or workflow tools • Meet business metrics and goals i.e. SLA, productivity, quality and utilization benchmarks • Understand performance metrics for driving business goals • Work in a collaborative environment and contribute to the growth of the respective team/program Develop a global perspective and understand the nuances of various geographies that Amazon operates in. * Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational changes based on business requirement) * Weekly Off: Rotational two - consecutive day off (((it is a 5-day working week with 2 consecutive days off. The off days change based on business requirement))) * Work from Office Role Key job responsibilities Roles and Responsibilities: Fluency in Portuguese . Required B2 proficiency. This includes, but is not limited to: • Follow Standard Operating Procedures (SOPs) to perform manual audits and resolve outliers/exceptions which may require listening to calls and transcribing text from call, email, chat, message, etc. • Identify patterns emerging in the audits and contribute to process/program improvements • Provide timely response to stakeholders on related tasks as per SOP and SLA • Systematically escalate problems to the relevant owners/ teams according to process • Maintain records of day to day work by updating trackers or workflow tools • Meet business metrics and goals i.e. SLA, productivity, quality and utilization benchmarks • Understand performance metrics for driving business goals • Work in a collaborative environment and contribute to the growth of the respective team/program Develop a global perspective and understand the nuances of various geographies that Amazon operates in. BASIC QUALIFICATIONS Bachelors degree, Fluency in Portuguese . Required B2 proficiency • 10-24 months of work experience • Good communication skills - should be able to facilitate flow of translated information (Portuguese to English and vice-versa) between teams internal/external • Proficiency in Excel (pivot tables, VLOOKUP) • Demonstrated ability to work in a team in a very dynamic environment. Please ignore if you have already responded. Kindly apply on below job link to get processed further. This is critical to move ahead in the hiring process. We have limited openings, hurry up & dont lose this opportunity https://www.amazon.jobs/en/jobs/2916611/quality-specialist-portuguese Thanks, Regards, Paromita Goswami (She/ Her) Recruiting Support | Talent Acquisition EMEA & APAC E: pardgosw@amazon.com About Amazon | LinkedIn | Facebook | Instagram | Twitter
Posted 3 months ago
2 - 6 years
3 - 7 Lacs
Chennai
Work from Office
Hiring for top brand for French language Location : Chennai Must have minimum 2+ years of experience in French (Certification mandatory) Exp in BFSI and commercial Account Servicing Shifts : US Shifts Salary: Up to 8 LPA Required Candidate profile Basic communication in English language with Certification mandatory in French Language WhatsApp CV to Bhavya - 8287377768 and mention French Chennai
Posted 3 months ago
0 - 5 years
5 - 8 Lacs
Noida
Work from Office
iENERGIZER Hiring for Bilingual Spanish Voice Process. CANDIDATES MUST BE FLUENT IN ENGLISH AND SPANISH BOTH LANGUAGES. FRESHERS CAN ALSO APPLY MUST BE COMPLETED B2 LEVEL. Location: Noida Salary: 75 k CTC 5 DAYS WORKING IMMEDIATE JOINER ONLY NO CAB NO MEAL WhatsApp on the Below mentioned number to Schedule your interview by writing " SPANISH PROCESS" . (7678370584) Interview Details: Contact Person: HR POOJA Contact Number: 7678370584
Posted 3 months ago
0 - 2 years
3 - 4 Lacs
Bengaluru, Jaipur
Work from Office
Description: The Assistants role within Trade Services is responsible for acquiring complete knowledge of Trade Services processes. Incumbent can be placed in any Trade Services Processes which are Settlement-Matching/Fails/Instructions/Registered Shares/Confirmation, Cancellations, Reconciliation, Transaction Reporting or Trade Investigation Responsibilities: Successfully meeting process SLAs/productivity/quality as per the process standards. Get certified on all training levels of the process. Meet SLAs requirements as per the agreed Service Specifications Meet training targets to learn process for securities transfers, matching, fails handling & confirmation of trades and non-trades, cancellations & corrections of trades, registration & deregistration of shares, cash & stock reconciliation, transaction reporting and trade investigation 100% completion of the assigned work with required quality and appropriate productivity Contact counterparts through mails/calls as per the process requirement for any clarifications. Performing quality checks as and when required. Understand the linkages between various Trades Services Processes Strive for process improvements. Responsiveness to feedback provided by Trainers/ Team Leaders Always maintaining a professional approach to work, providing prompt and appropriate responses at all levels. Actively participate in the team meetings and other initiatives taken by the company. Following company rules and standard operating procedures. Adhering to all Security Policies and Procedures as per business requirements Maintaining MIS reports, analyze data by using various reporting/presenting tools. Active demonstration of the company values in behavior and attitude Continually up-grading domain knowledge. Exhibiting discipline on a personal level as well as a professional level. Skills/Experience/Qualifications required to perform the role Graduate / post-graduate German language (Level 3 & above for specific processes) mentioned beforehand Skills & work experience: 0-2 years of work experience Good communication skills Computer literate Key Performance Indicators: Meet and exceed timelines on productivity targets on a consistent basis. Meet and exceed quality targets on a consistent basis To ensure that the queries are raised within the stipulated TAT Completeness and correctness of the MIS sheet should be strictly followed Productivity - (must meet productivity targets set)
Posted 3 months ago
1 - 6 years
3 - 7 Lacs
Delhi, Gurgaon
Work from Office
Hiring For International Process Language B2 Certified in German Language Qualification - Any Graduate 5 Days working || 2 Offs 1 year of experience in German (International) Domain Salary 7.5 LPA Call & WhatsApp HR Simranjit @ 9999436729 Required Candidate profile Note - Need Immedidate Joiners Need Good Communication Skills
Posted 3 months ago
2 - 5 years
5 - 7 Lacs
Gurgaon
Work from Office
Moderate all customer reviews and respond to email queries Meets or exceeds quality and productivity goals assigned by management Demonstrates clear and polite written and oral communication
Posted 3 months ago
1 - 6 years
4 - 7 Lacs
Delhi NCR, Gurgaon, Noida
Work from Office
German Language Expert We're seeking talented German-speaking candidates with B2 level & above to join our dynamic team. As a Spanish Language Expert What We Offer: - B2/C1 level : 7.5 LPA - Location - Gwal Pahari Required Candidate profile Requirements: -Min 2 Years of Experience is Mandatory. - Fluency in German (B2 level & above). - Excellent communication and interpersonal skills. - Willingness to work rotational shifts.
Posted 3 months ago
1 - 2 years
8 - 12 Lacs
Gurgaon
Work from Office
Job Overview We are seeking a Customer Service Associate fluent in Dutch to provide technical support via voice channels. The ideal candidate will have strong communication skills, problem-solving abilities, and a customer-first approach. Key Responsibilities Handle inbound and outbound customer inquiries in Dutch via phone. Provide technical support and troubleshoot customer issues efficiently. Maintain accurate customer records and document interactions. Ensure prompt issue resolution while delivering excellent customer experience. Adhere to quality standards and SLA guidelines for response and resolution. Collaborate with internal teams to escalate unresolved issues. Required Skills & Qualifications Fluency in Dutch (B2, C1, or higher certification required) Minimum 6 months of experience in Dutch customer service (preferred) Strong verbal and written communication skills Ability to troubleshoot technical issues and provide resolutions Customer-oriented mindset with excellent problem-solving skills Basic computer knowledge and familiarity with CRM tools
Posted 3 months ago
1 - 6 years
3 - 6 Lacs
Delhi NCR, Gurgaon
Work from Office
Hiring for spanish language experts - upto 55,000 CTC 1+ year of experience in Spanish International customer service Work from office , B2 Certified in Spanish Good Spoken English Cabs available Call or Whatsapp Irtiza @ 97960 00904
Posted 3 months ago
0 - 5 years
5 - 8 Lacs
Noida
Work from Office
iENERGIZER Hiring for Bilingual Spanish Voice Process. CANDIDATES MUST BE FLUENT IN ENGLISH AND SPANISH BOTH LANGUAGES. FRESHERS CAN ALSO APPLY MUST BE COMPLETED B2 LEVEL. Location: Noida Salary: 75 k CTC 5 DAYS WORKING IMMEDIATE JOINER ONLY NO CAB NO MEAL WhatsApp on the Below mentioned number to Schedule your interview by writing " SPANISH PROCESS" . (9548120298) Interview Details: Contact Person: HR ANKIT YADAV Contact Number: 9548120298
Posted 3 months ago
2 - 4 years
5 - 7 Lacs
Delhi NCR, Gurgaon
Work from Office
Handle inbound/outbound calls from international customers Provide exceptional customer service and resolve queries Maintain accurate records of customer interactions Problem-solving abilities What's up 9318431991 info.aspiringmantra@gmail.com Required Candidate profile Graduate with Min18 months experience in an international voice process Excellent communication skills in German (B2 and above) Travel experience preferred), Comfortable with us shifts
Posted 3 months ago
4 - 9 years
6 - 8 Lacs
Chennai
Hybrid
Senior Specialist - Accounts Receivable (German Language Proficiency B1/B2 Level) Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. What we offer: Maersk offers a supportive environment to develop your skills, to collaborate with world professionals who literally move the world, every day. You will gain access to world learning programmes to accelerate your career goals. You will find yourself welcome in our diverse and inclusive culture, where you are valued for who you are and rewarded for what you bring. Role and Responsibilities: This role requires German language Proficiency with strong OTC expertise to perform Accounting Operations includes operations involved in overseeing the day-to-day financial transactions with accuracy, showcase strong communication with clients and in compliance with regulations, accounting principles and standards. Deep understanding of OTC Collections, Dispute resolution, Payment allocations, Master Data Management, Credi Term Management & associated activities. Also covers accounts payable / accounts receivable, billing & invoicing roles. A colleague at this level works independently within defined boundaries and guidelines in a specific area with minimal supervision and support on more complex tasks. Support team and Supervisor closely to meet the KPI goals. Must have Team player attitude to groom the team skills and adapt to organisational changes. Knowledge is required for the application of practical methods and techniques, work procedures and processes. Solutioning is through a choice between known alternatives, within the area of expertise and the leader will evaluate the appropriateness and effectiveness of the solution. Education, Experience & Shift Timings : BCOM/MCOM/MBA- Finance Proficiency in German Language is a must (B1/B2 Level) Excellent communication and negotiation, Customer interaction skills. 6+ years of FNA experience, preferably in OTC (Order to Cash-Collections) Shift timings: 12:00 pm to 9:00pm
Posted 3 months ago
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