French Customer Service || French Speaking Expert || B2 Certificate Axis Services

0.0 - 1.0 years

6 - 7 Lacs

hyderabad

Work from Office

Hiring for French Customer Support Executive--- B2(or)C1(or)C2 Certified French Speakers Only Freshers and Experienced both are Eligible Freshers-- Excellent Communications in French and English Both Experienced--- Min 1yr into any Customer Support and should be Excellent in French speaking Hiring Location : HYDERABAD 5 days working 2 week offs 2 way Cab Rotational Shifts UG to Any Graduates--- PG Diploma into French Language is an Added Advantage Freshers-- 6LPA Experienced-- 7.5LPA B2 or Above Certification is Mandatory Virtual interviews Candidates willing to Relocate to Hyderabad are also Eligible Only Immediate joiners Interested and Eligible candidates Apply here MSG and CALL and Share Resumes at 9100969467-Suma HR ASAP

Posted 2 days ago

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Panel Support Helpdesk (French Speaking) Numerator

0.0 - 1.0 years

1 - 4 Lacs

vadodara

Remote

Job Description Responsibilities: Recruitment of new panelists with leads coming via various sources i.e. online, referrals etc. Onboarding (Training) new Panelists Responsible for replacement of Panelists when there are dropouts from the panel Closely track and monitor the participation of the Panelist for the first month and communicate with them if there are any concerns Connect with Panelists and understand their concerns when the engagement levels are low and resolve issues for the first month on the panel Communicate importance of engagement and the need for active participation Get feedback from Panelists and communicate the same to Project Manager, in order to communicate to senior team there by enabling appropriate decisions to be taken to ensure smooth panel functioning in particular with relation to recruitment and onboarding Communicate and be in touch with the Recruitment Project Manager daily Regular connections to understand Panelists issues and queries for the first month and to resolve them at the earliest Use GPM (Global Panel Management) tool during all engagement activities, to be able to track and monitor discussions and updates Checking first month scans and addressing quality concerns Training panelist on rewards program Face to Face In field recruitment when required Hand over panelist to permanent PME after payment of first rewards Monitoring of demographic profile of panel to ensure correct demographics targeted for recruitment Requirements Must be bilingual in French and English (Written and verbal) Basic Qualifications: Experience with CATi / Helpdesk Team and Fieldwork Computer literate - proficient with Microsoft office (Word, Excel, PPT, etc), Good management of digital platforms / HTML and open to learning new programs (GPM) Good interpersonal Skills Self motivated and can self-manage Ability to speak a vernacular language is a plus Professional proficiency in English. Excellent written and verbal communication skills to effectively communicate with diverse audiences. Ability to build and maintain strong relationships with key onshore stakeholders.

Posted Date not available

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