The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: What you need to know about the role We are looking for a Senior Risk Analyst or Senior Decision Scientist with experience in credit cards, seller risk, or deposit risk developing acquisition or portfolio management risk strategies to balance user experience and risk (fraud, abuse, and settlement). The position is part of a larger Small Medium Business (SMB) Seller Risk team that manages both Seller Risk and different payment solutions both physical and digital. Qualified individual exhibit ability to think creatively while balancing multiple constraints to execution on the team objective. Meet Your Team PayPal’s SMB payment product solutions Risk team is responsible for assessing and managing buyer and seller side financial risk exposures which includes identity theft, stolen financials, account takeover, and merchant fraud risk. To manage these risks, we leverage analytics that drives insights into policies and strategies that we implement and continuously test for optimization that balances risk and rewards. The team is also responsible for partnering with the corresponding Business Units to align with and influence their strategic priorities and product roadmap, educate business partners about Risk management principles, and collaboratively optimize the Risk treatments and experiences for these unique products and partners. Job Description: Your way to impact This role will be part of a team that focuses on managing Zettle, PayPal’s Point of Sales solutions . This team manages the risk lifecycle from onboarding to transactions . The individual is expected to lead and execute the daily management of this product to balance authorization rate to optimize user experience while mitigating losses within defined risk tolerance. . The work is fast paced and intellectually challenges to solve complex business problems that cover various markets across the world . If you’re interested in working with PayPal’s most interesting payments experiences, then this is the right team to join! Your day-to-day Developing strategy through analytics that include understanding of the swap-in and swap-out trade-offs in losses and end user experience. Presentation to senior management within Risk and Business Unit on core strategy changes Monitoring and management fraud events Working with both Risk Product and Business Product organizations on risk control requirements from feature development for strategy implementation to platform orchestration on step-up authentication Partnering with data scientist to develop statistical models as part of tools kits in managing different risks Work is generally self-directed . Works on assignments that are of intermediate complexity with multiple steps in execution, and guided by generally defined processes and project requirements Managing approval rate, complaint rate, and loss target . What Do You Need To Bring Strong analytical skills - ability to build quick estimates using back-of-the-envelope analysis, structure (and, if needed, execute) more complex analyses, pull together business cases with financial support to navigate through multi-dimensional sets of tradeoffs. Enthusiasm for data-driven problem solving within a fast-paced environment is a must . In addition, experience with statistical optimization software, working knowledge of SQL or other relational database languages, and hands-on experience in data analysis involving large data sets are strongly desired. Polished communication and influence skills to collaborate cross-functionally across different global markets with product managers, data scientists, business owners, and customers to learn from various subject-matter experts . Presenting in a clear and concise manner and reach alignment on how to execute risk strategies. Demonstrated ability to influence groups and effectively finding solutions that enable business growth while balancing risk controls . An innate intellectual curiosity, and a willingness to build awareness of current payments industry and risk management best practices. PayPal is constantly innovating by introducing new products and entering new markets, so successful risk analysts on this team must quickly get up to speed on new content areas. You will be expected to become an expert in your specific domain “Can-do” attitude, team player, energetic personality, ability to work well under pressure in a fast-paced and constantly changing environment to meet deadlines. The successful risk analyst is a self-starter who has the resilience to learn from their mistakes and reach their true potential. Identify glitches in processes and tools and develop and execute solutions to overcome general issues and obstacles with little supervision. Learning in-depth analysis of alternatives and applying specialized knowledge Impact of decision has moderate reach Seeks improvement within defined tasks. Understands, evaluates, and executes improvement ideas from supervisors BS/BA degree with 5+ years of experience or master’s degree with 3+ years of experience. Preferred Qualification: Subsidiary: PayPal Travel Percent: 0 For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com . Who We Are: Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected] . Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community . We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
