Ensure Outstanding customer care at all times. 2. Maintains a friendly, cheerful, and courteous demeanour at all times. 3. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. 4. Respond to telephone and in-person inquiries regarding reservations, hotel information, and guest concerns. 5. Uses suggestive selling techniques to sell room nights, and increase occupancy and revenue. 6. Supervise daily shift process ensuring all team members adhere to standard operating procedures. 7. Train, direct the work of, resolve issues/problems, and coach and counsel the front desk team members to ensure a quality operation. 8. Resolve customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. Hotel cleaning services 9. Adhere to company credit limit/floor limit policies. 10. Allocate rooms to expected arrivals after checking the guest’s preferences and special requests. 11. Build strong relationships and liaise with all other departments especially housekeeping, reservations, etc. 12. Operates the EPBX equipment, including, assisting incoming & outgoing calls, setting wake-up calls, enabling DND (Do Not Disturb), and paging for in-house guests. 13. Cross Check all billing instructions are correctly updated 14. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. 15. Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. 16. Performs other duties as assigned, requested, or deemed necessary by management. 17. Ensure the Front office log book and the hotel log book are always updated and actioned upon. 18. Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD. 19. Participate in hotel committees and task force assignments. 20. Assist all departments in servicing the guests during high volume periods. Hotel cleaning services 21. Takes responsibility in the absence of the Duty Manager / Front office manager 22. As a supervisor you will be a role model, sharing your expertise and continually inspiring the front office team. Job Type: Full-time Pay: ₹18,000.00 - ₹22,000.00 per month Work Location: In person
Ensure Outstanding customer care at all times. 2. Maintains a friendly, cheerful, and courteous demeanour at all times. 3. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. 4. Respond to telephone and in-person inquiries regarding reservations, hotel information, and guest concerns. 5. Uses suggestive selling techniques to sell room nights, and increase occupancy and revenue. 6. Supervise daily shift process ensuring all team members adhere to standard operating procedures. 7. Train, direct the work of, resolve issues/problems, and coach and counsel the front desk team members to ensure a quality operation. 8. Resolve customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. Hotel cleaning services 9. Adhere to company credit limit/floor limit policies. 10. Allocate rooms to expected arrivals after checking the guest’s preferences and special requests. 11. Build strong relationships and liaise with all other departments especially housekeeping, reservations, etc. 12. Operates the EPBX equipment, including, assisting incoming & outgoing calls, setting wake-up calls, enabling DND (Do Not Disturb), and paging for in-house guests. 13. Cross Check all billing instructions are correctly updated 14. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. 15. Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. 16. Performs other duties as assigned, requested, or deemed necessary by management. 17. Ensure the Front office log book and the hotel log book are always updated and actioned upon. 18. Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD. 19. Participate in hotel committees and task force assignments. 20. Assist all departments in servicing the guests during high volume periods. Hotel cleaning services 21. Takes responsibility in the absence of the Duty Manager / Front office manager 22. As a supervisor you will be a role model, sharing your expertise and continually inspiring the front office team. Job Type: Full-time Pay: ₹18,000.00 - ₹22,000.00 per month Work Location: In person
Welcome guests during check-in and give a fond farewell to guests while checkout. Handling guest complaints and concerns in an efficient and timely manner. Overseeing VIP guests, arrivals and departures. Coordinating and multi-tasking job duties in a busy environment. Should possess detailed information about the Hotel, city as well as the competition. Detailed information regarding arrivals and room requirements. Have up-to-date information on daily room occupancy Providing excellent customer service as per hotel standards. Greeting guests as they enter and exit the hotel. Providing information regarding the Hotel, town attractions, activities, etc. Check on VIP reservations, and complete their pre-registration formalities. Allocate rooms to all arriving guests. Maintain up-to-date information on room rates, current promotions, offers, and packages Job Type: Full-time Pay: ₹10,000.00 - ₹18,000.00 per month Benefits: Food provided Work Location: In person
Welcome guests during check-in and give a fond farewell to guests while checkout. Handling guest complaints and concerns in an efficient and timely manner. Overseeing VIP guests, arrivals and departures. Coordinating and multi-tasking job duties in a busy environment. Should possess detailed information about the Hotel, city as well as the competition. Detailed information regarding arrivals and room requirements. Have up-to-date information on daily room occupancy Providing excellent customer service as per hotel standards. Greeting guests as they enter and exit the hotel. Providing information regarding the Hotel, town attractions, activities, etc. Check on VIP reservations, and complete their pre-registration formalities. Allocate rooms to all arriving guests. Maintain up-to-date information on room rates, current promotions, offers, and packages Job Type: Full-time Pay: ₹10,000.00 - ₹18,000.00 per month Benefits: Food provided Work Location: In person
o maintain a high working standards and ethics as expected by the Restaurant/Executive Chef To prepare, cook and serve food, while maintaining the highest possible quality and meeting agreed standards for food preparation and presentation are met at all times under guidance from a senior chef Able to take the lead on a station as well as educate and guide junior chefs To be able to work under pressure, for required hours in a heated environment To be punctual for work and promptly report any personal emergencies that limit/disable the chef to perform duties To monitor stock movement and be responsible for requisitioning items for your station, acceptance and storage of deliveries To aid in achieving desired food costs, kitchen standards and overall objectives To carry out daily and weekly activities such as, temperature checks, food labeling/dating, storage, scheduled kitchen cleaning To remove any hazards and report any defects in the kitchen or equipment to a senior chef To keep high standards of personal and kitchen hygiene Assist in maintaining overall camaraderie in the kitchen To be able to communicate clearly and effectively in a kitchen environment To have an understanding of menu planning, the implementation of stock controls, the importance of stock management to enable the kitchen to meet gross profit targets Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹25,000.00 per month Benefits: Food provided Work Location: In person
o maintain a high working standards and ethics as expected by the Restaurant/Executive Chef To prepare, cook and serve food, while maintaining the highest possible quality and meeting agreed standards for food preparation and presentation are met at all times under guidance from a senior chef Able to take the lead on a station as well as educate and guide junior chefs To be able to work under pressure, for required hours in a heated environment To be punctual for work and promptly report any personal emergencies that limit/disable the chef to perform duties To monitor stock movement and be responsible for requisitioning items for your station, acceptance and storage of deliveries To aid in achieving desired food costs, kitchen standards and overall objectives To carry out daily and weekly activities such as, temperature checks, food labeling/dating, storage, scheduled kitchen cleaning To remove any hazards and report any defects in the kitchen or equipment to a senior chef To keep high standards of personal and kitchen hygiene Assist in maintaining overall camaraderie in the kitchen To be able to communicate clearly and effectively in a kitchen environment To have an understanding of menu planning, the implementation of stock controls, the importance of stock management to enable the kitchen to meet gross profit targets Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹25,000.00 per month Benefits: Food provided Work Location: In person