Responsibilities: * Develop e-commerce strategy & execute plans * Manage online sales & marketing campaigns * Monitor performance metrics & optimize results * Collaborate with cross-functional teams on product launches
This is a full-time on-site role for an E Commerce Account Manager based in Jaipur. You will oversee daily operations of e-commerce accounts, ensuring that all client needs are met and customer satisfaction is maintained. Your responsibilities will include managing account activities, analyzing data and trends to optimize sales, maintaining communication with clients, and resolving any customer service issues that arise. Qualifications required for this role include strong analytical skills and the ability to optimize sales data, proven experience in Account Management and maintaining client relations, exceptional communication skills both written and verbal, proven customer service and customer satisfaction skills, ability to work independently and manage multiple tasks simultaneously, a Bachelor's degree in Business Administration, Marketing, or a related field, and experience with e-commerce platforms and tools is a plus.,
Key Roles & Responsibilities: Develop & Execute E-commerce Strategy Formulate and implement end-to-end e-commerce strategies aligned with overall brand and sales goals, covering both marketplace and D2C platforms. Drive Online Sales & Digital Campaigns Plan and manage promotional campaigns, digital marketing initiatives, and product visibility strategies to maximize traffic, conversion, and revenue. Monitor Performance & Optimize Results Track and analyze key performance indicators (KPIs) such as CTR, CVR, AOV, ROAS, and sales funnel metrics to continuously improve results. Cross-functional Collaboration Work closely with supply chain, marketing, product, and IT teams to ensure timely product launches, adequate inventory planning, and effective content deployment. Marketplace & Platform Management Oversee day-to-day operations and relationships with e-commerce partners (e.g., Amazon, Flipkart, BigBasket), ensuring compliance, catalogue accuracy, and customer satisfaction. Consumer Insight & Trend Analysis Leverage consumer data and industry trends to inform merchandising, pricing, and promotional strategies tailored to the FMCG market. Budgeting & Forecasting Manage e-commerce budgets, forecast online demand, and contribute to business planning cycles with data-driven insights. B C Pharma- 9799999353