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0.0 - 4.0 years
0 Lacs
thane, all india
On-site
You will be working as an L1 Associate at our client location in Worli. Your primary responsibility will be to provide support for our innovative platform by addressing challenges and resolving issues for end users over the phone or email. If needed, you will collaborate with other teams to provide solutions. It is essential to upskill on AI, GenAI, and web applications to fulfill your role effectively. You will also be required to escalate unresolved issues, maintain logs of events and solutions, update customers on issue statuses, relay customer feedback to internal teams, and propose procedural improvements. Qualifications required for this role include excellent communication skills, cus...
Posted 1 month ago
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