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Solutions Support Lead Engineer Elixr Labs Technologies

10.0 - 15.0 years

20 - 25 Lacs

hyderabad

Work from Office

Job Summary We are seeking an experienced Solutions Support Lead Engineer to oversee technical support and solution implementation across our organization. This role ensures our products, services, and solutions operate optimally for enterprise and SMB clients while resolving technical issues promptly. You will lead support teams, drive incident resolution, and collaborate closely with engineering to implement, enhance, and maintain solutions. Key Responsibilities 1. Technical Leadership Lead and mentor L2/L3 support engineers, ensuring SLA compliance and high-quality resolution. Manage escalations requiring deep technical expertise. Collaborate with development, product, and IT teams for is...

Posted 2 months ago

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