Company Description Ayuda Solutions is a global service provider specializing in Customer Experience, RPA/IPA-driven digital transformation, and Computer Vision/ML/NLP. The company offers services such as Customer Experience Management, Data Annotation, Chatbot Solutions, BPO, CRM, QMS, and Data Preparation. Ayuda focuses on delivering exceptional service to clients while reducing operational expenses and enhancing business outcomes in a customer-centric environment. Role Description This is a full-time on-site role for a Customer Care Executive at Ayuda Solutions Pvt. Ltd. located in Ranchi. The Customer Care Executive will be responsible for managing customer support, satisfaction, service, communication, and sales on a day-to-day basis. Qualifications Customer Support and Customer Service skills Ability to prioritize customer satisfaction Strong communication skills Excellent problem-solving abilities Ability to work well in a team environment Minimum 12th Pass / Graduate Freshers Welcome Basic computer knowledge
We are looking for enthusiastic, self-motivated young individuals with good communication skills (Hindi and English) to join our team as 'DIGITAL CUSTOMER SPECIALISTS' (DCS's) "DCS's" are required to: Manage our users by answering product and service-related questionsto ensure excellent service standards Maintain high user satisfaction. DCS will be the voice of mPokket interacting with our users, to solve product and service issues Based on the skills required to manage the above role and responsibility, the 'selected' candidate/s will be onboarded as per our internal processes. Using our technology interface, DCS’s will be responsible to onboard users, assess risk, disburse and collect funds. Desired Candidate Profile: Education Required - 12th pass or Graduate 0-3 years of prior work-experience in the field orin a related area Should be 'Fluent' in English and/or Hindi Office Timing: 8 AM to 9 PM (Any 9 hrs. Office window) Flexible / Comfortable to work-in 'Rotational Shifts' (9-hour 'shift' pattern) Prior work-experience in a BPO / Contact Center (Voice Process - Outbound and Inbound 'preferred') Freshers are welcome with good communication skill in English & Hindi with Basic knowledge Microsoft Office Job Location: Madhuram Building, Plot No A-4,New AG Co-Operative Colony Kadru, Ranchi – 834002, Jharkhand, INDIA. Selected candidatesshould stay/relocate (preferably) within 10 Kms.from the office (Kadru) CTC Range: INR 15300 per month (Inclusive of PF and ESI benefits) IN Hand: INR 11600 per month Incentive: + Up To 10,000 (Target Based) Other Compensation Benefits: Individual Performance based Incentives
We Are Hiring 📢🚨 📍 Location: Indore (Work from Office) Project: US Sales Campaign Shift: US Shift (Night Shift) 1. Scope of Work Selected candidates will be responsible for outbound/inbound calling activities related to a US-based sales process. Key responsibilities include: * Engaging with US-based customers to provide information and close sales. * Maintaining compliance with campaign guidelines and data security policies. * Meeting individual and team KPIs related to sales and quality metrics. * Adhering to work schedules and demonstrating a high level of professionalism on every call. 2. Candidate Requirements We are seeking enthusiastic and skilled professionals with a passion for performance and growth. The ideal candidate will possess: Experience: 6 months to 1 year in US calling (sales process preferred). Communication: Strong command of spoken English. Availability: Immediate joiners only. Flexibility: Willingness to work weekends if required. Work Mode: Office-based position only (no remote option). 3. Compensation Salary Range: ₹20K to ₹22K per month (based on experience and performance). Incentives: Performance-based bonuses and recognition for top performers. 4. Deliverables & Performance Metrics Employees will be expected to: Achieve defined sales targets on a monthly basis. Maintain minimum KPI performance as defined by campaign standards. 5. Benefits & Opportunities Long-term career opportunity in the US Sales Campaign. Comprehensive training and process guidance. Supportive team culture and leadership mentorship. Attractive, performance-driven career progression. Shift Timings: 6:20 PM – 4:45 AM (6 days working) 👉 Interested candidates can share their resume at [6267777234] For Walk-in interview office Address: Ayuda Solutions, 301, 3rd Floor, Platinum Plaza, Behind C21 Mall, Opposite C21 Business Park, PU4, Indore
Company Description Ayuda Solutions is a global service provider offering customized business solutions to clients across various industry sectors. Our key focus areas include Customer Experience, RPA/IPA-driven digital transformation, and Computer Vision/ML/NLP. We emphasize an integrity-driven approach that integrates innovative strategies and digital transformation, enhancing productivity, effectiveness, and profitability. Our services include Customer Experience Management, Data Annotation, Chatbot Solutions, BPO, CRM, QMS, and Data Preparation. We are dedicated to building enduring partnerships with our clients, helping them achieve their business objectives through unparalleled customer experiences. Role Description This is a full-time on-site role for a DCS Executive located in Ranchi. The DCS Executive will be responsible for managing customer interactions, ensuring efficient data annotation, and supporting chatbot solutions in contact centers. The role involves handling business process outsourcing tasks, customer relationship management, quality management systems, and preparing data for further analysis. Daily tasks include managing and resolving customer issues, maintaining quality standards, and contributing to continuous improvement initiatives. Qualifications Experience in Customer Experience Management, CRM, and handling customer interactions Skills in Data Annotation, Business Process Outsourcing, and Quality Management Systems Proficiency in managing Chatbot Solutions and supporting digital transformation initiatives Strong problem-solving abilities, attention to detail, and a commitment to continuous improvement Excellent communication and interpersonal skills Bachelor’s degree in a relevant field or equivalent experience Experience in the technology or service industry is a plus Ability to work on-site in Ranchi