Customer Care Executive

Job Title: Customer Care Executive Location: Ayuda Solutions – Indore, 3rd Floor, Platinum Plaza, Behind C21 Mall, Medanta Hospital Road, PU4 Indore Experience: Fresher to 2 Years Employment Type: Full-time Process: Inbound & Outbound – BPO About the Role We are looking for energetic and customer-focused individuals to join our Customer Care team. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to engage customers with a sales-focused approach. Key Responsibilities Handle inbound and outbound customer calls professionally. Understand customer needs and provide accurate information. Follow call scripts and processes for lead generation and query handling. Convince customers regarding products/services with a clear sales approach. Maintain call quality and ensure customer satisfaction. Update CRM/records with call outcomes and customer details. Achieve daily/weekly targets assigned by the process. Coordinate with internal teams when required to resolve customer concerns. Required Skills & Competencies Excellent verbal communication skills. Ability to speak and understand English. Strong customer handling and persuasion skills. Sales mindset with confidence while dealing with customers. Ability to manage objections and convert leads. Basic computer knowledge and typing skills. Eligibility Fresher candidates or candidates with up to 2 years of BPO/customer service experience can apply. Flexible to work in rotational shifts if required. Why Join Us Opportunity to build a strong career in BPO/customer care. Supportive work culture with training and growth opportunities. Incentives based on performance. How to Apply Interested candidates can share their resume at hr.indore@ayudasolutions.com or contact 7999640792 for further details.