Sales Manager – Vacation Ownership Sales & Operations
Job Title: Sales Manager – Vacation Ownership Sales & Operations Department: Sales & Marketing Location: Bangalore Reporting to: Vice President – Sales & Marketing Job Summary: Ayatana Hospitality is looking for a dynamic and result-oriented Sales Manager – Vacation Ownership to lead and manage the vacation ownership sales and post-sale operations. The ideal candidate should have proven experience in vacation ownership/timeshare sales, team management, client relationship handling, and operational coordination. Key Responsibilities: Drive sales for vacation ownership products by managing a high-performing sales team and meeting monthly and annual targets. Develop and implement strategic plans to enhance lead generation, conversion rates, and overall profitability. Build strong relationships with prospective and existing customers through presentations, site tours, and personal engagement. Lead, train, and mentor the sales team to maintain high motivation levels and sales performance. Oversee operations related to booking, member services, contract documentation, and post-sale support. Ensure customer satisfaction and resolve queries or complaints effectively and promptly. Coordinate with marketing, reservations, and finance departments for seamless pre-sale and post-sale processes. Monitor KPIs, maintain accurate reports, and provide timely updates to management. Ensure compliance with company policies, pricing guidelines, and ethical selling practices. * Qualifications & Experience: Bachelor’s degree in Hospitality, Business Administration, or related field (MBA preferred). 4-6 years of experience in vacation ownership/timeshare sales; at least 2 years in a managerial role. Strong sales acumen with hands-on experience in lead conversion and objection handling. Excellent leadership, communication, and interpersonal skills. Ability to manage operational aspects such as documentation, bookings, and follow-ups. Comfortable with travel, client meetings, and working flexible hours, including weekends and holidays. Job Type: Full-time Pay: ₹50,000.00 - ₹80,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Provident Fund Schedule: Day shift Weekend availability Supplemental Pay: Performance bonus Ability to commute/relocate: Ulsoor, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have relevant membership sales experience? Any other sales experience is not considered for this role. Education: Bachelor's (Required) Experience: Membership: 4 years (Required) Willingness to travel: 25% (Required) Work Location: In person Expected Start Date: 28/07/2025
