Profile Details:- We are looking for a Field Technician who meets the following criteria: Minimum Education: 10th Pass / ITI / Diploma or any relevant technician degree Minimum Experience: At least 6 months of field work experience Must have a Two-Wheeler (Bike) and a Smartphone Comfortable with remote site work / field visits Quick learner and responsible towards assigned tasks Job Role: Field installation, maintenance, and troubleshooting of devices at client locations Reporting and coordination with the backend support team Regular site visits as per the assignment
Position Overview: We are seeking a detail-oriented and proficient Billing Executive cum Accounts Receivable to join our team. The ideal candidate will be responsible for managing billing processes, ensuring accurate invoicing, and tracking accounts receivable. This role requires strong organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment. Responsibilities: 1. Billing: Ø Coordinate with other departments to obtain necessary information for billing purposes. Ø Verify billing data to ensure completeness and accuracy. Ø Handle billing discrepancies and resolve any issues that may arise. Ø Maintain billing records and documentation. 2. Accounts Receivable: Ø Monitor accounts receivable aging and follow up on overdue payments. Ø Communicate with clients regarding outstanding invoices and payment status. Ø Reconcile accounts receivable ledger to ensure accuracy. Ø Prepare and send regular statements of accounts to customers. Ø Work with the other team to escalate unresolved payment issues. 3. Customer Service: Ø Respond promptly and professionally to customer inquiries related to billing and accounts receivable. Ø Build and maintain positive relationships with clients to facilitate smooth billing and payment processes. 4. Compliance: Ø Ensure compliance with company policies, procedures, and accounting regulations. Qualifications and Skills: Ø Bachelor's degree in Accounting, Finance, Business Administration, or related field. Ø Strong knowledge of billing processes, accounting principles. Ø Proficiency in accounting software Tally and MS Office applications, particularly Excel. Ø Basic knowledge of TDS and GST. Ø Excellent analytical and problem-solving skills. Ø Exceptional attention to detail and accuracy. Ø Effective communication and interpersonal skills. Ability to multitask and prioritize tasks effectively in a dynamic work environment
About Company: Axestrack is the leader in Digital Logistics solutions for Heavy Commercial Vehicles, and the only SEA company to be featured in Gartner's Market Guide for Fleet Management. We are looking for a young leader for the role of Founder’s Office in Jaipur. Someone who has an entrepreneurial spirit and the ability to Collaborate across functions to drive digital transformation initiatives and improve operational efficiency. Position: MCT Executive – Customer Support Location: Jaipur, Rajasthan Job Type: Full Time Position Overview: The MCT -Customer Support representative assists customers by addressing inquiries, resolving technical issues, and providing product or service information. They ensure customer satisfaction by troubleshooting problems, processing requests, and escalating complex cases as needed. Additionally, they document interactions, follow up on concerns, and contribute to improving support processes for a seamless customer experience. Key Responsibilities • CustomerInteraction: Respond to customer inquiries and provide assistance via phone, email, or chat • Issue Resolution: Address and resolve customer issues with a focus on customer satisfaction. • 24x7 Availability: Work in a 24x7 shift environment to ensure continuous customer support coverage. • Communication Skills: Demonstrate excellent verbal and written communication skills in English to effectively communicate with customers. • Documentation: Maintain accurate and detailed records of customer interactions, including issues raised and resolutions provided. • Product Knowledge: Develop a good understanding of the products and services to assist customers effectively. • Collaboration: Collaborate with team members and other departments to resolve customer issues promptly. Skills & Qualifications: A graduate degree, excluding qualifications in Technical Support. strong Critical & logical thinking English& Hindi language proficiency is a must. Strong communication and interpersonal skills. Ability to work in a 24x7 shift environment. Customer-focused with a positive attitude.. Able to communicate both written and verbal Key Attributes: Positive attitude & Quick Learner Excellent interpersonal and communication skills. Strong decision-making and problem-solving abilities. Ability to manage multiple tasks simultaneously and prioritize effectively.