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Service Customer Care Lead - Emerging Markets Smith+Nephew

3.0 - 5.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Role: Service Customer Care Lead Emerging Markets Location: Mumbai, India/Poland/South Africa Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living The Service Customer Care Lead Emerging Markets is accountable for ensuring excellence in the end-to-end customer service lifecycle across key business units, including Orthopaedics, Advanced Wound Management (AWM) , and Recon . The role leads and supports the regional customer care team to drive service performance, handle critical issues, manage order-to-cash processes, and deliver a seamless, efficient customer experience. The Lead also ensures that service levels align with business metrics, in...

Posted 3 months ago

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