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Critical Incident Manager IV MX

8.0 - 12.0 years

0 Lacs

chennai, tamil nadu

On-site

Role Overview: As a SRE Critical Incident Manager at MX, you will play a crucial role in leading and scaling the Incident Management, Problem, and Change Management functions within the broader Site Reliability Engineering (SRE) domain. Your focus will not only be on responding to incidents but also on establishing long-term systems, processes, and culture to prevent them. You will be a senior technical leader responsible for managing major outages, leading postmortem practices, and collaborating with engineering teams to enhance system resilience. Additionally, you will own and evolve frameworks for incident response, change management, and operational maturity. Key Responsibilities: - Serv...

Posted 3 months ago

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