Application Support Engineer Multi-Stack & Cloud Operations Jiffy.AI

2.0 - 6.0 years

0 Lacs

thiruvananthapuram, all india

On-site

In your role as an Application Support Engineer at JIFFY.ai, you will be responsible for ensuring operational excellence across customer-facing applications and backend services built on a modern microservices architecture. This hands-on position will require strong technical troubleshooting skills, familiarity with observability tools, and the ability to collaborate effectively with cloud infrastructure, SRE, and engineering teams. **Key Responsibilities:** - Act as the first responder for production issues raised by customers or monitoring systems. - Troubleshoot full-stack issues involving UI, APIs, backend microservices, and AWS cloud services (EKS, RDS, S3, etc.). - Participate in incid...

Posted 1 day ago

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Application Support Engineer Jiffy.AI

2.0 - 6.0 years

0 Lacs

thiruvananthapuram, kerala

On-site

As an Application Support Engineer at JIFFY.ai, you will be responsible for ensuring operational excellence across customer-facing applications and backend services built on a modern microservices architecture. Your role will involve identifying, diagnosing, and resolving production issues, maintaining platform availability, supporting customers in multi-tenant environments, and contributing to Business Continuity Planning (BCP) and Disaster Recovery (DR) readiness. You will act as the first responder for production issues raised by customers or monitoring systems, troubleshoot full-stack issues involving UI, APIs, backend microservices, and AWS cloud services, and participate in incident re...

Posted 3 months ago

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