Job Title: Customer Support Executive – US (Freshers) Location: Hyderabad, India (Relocation Required) Shift: Night Shift (US Central Time) No. of Vacancies: 2 Job Description: AWATAC Group is excited to announce 2 openings for the position of Customer Support Executive – USA to join our growing team in Hyderabad, India. This is an excellent opportunity for recent graduates with a passion for logistics and shipping, who are eager to build a career in customer support with a global organization. As a Customer Support Executive, you will play a key role in managing US operations and providing high-quality customer service to our clients based in the United States. We are looking for dedicated and enthusiastic candidates who thrive in a fast-paced environment and are eager to contribute to the success of our team. Responsibilities: Provide outstanding customer support to clients in the USA through various communication channels. Manage inquiries related to logistics and shipping operations. Resolve customer issues and concerns efficiently and professionally. Collaborate with internal teams to ensure the timely and accurate delivery of services. Maintain professionalism and a high level of customer satisfaction in all interactions. Requirements: Recent graduates with a BBA or MBA in Logistics and Shipping (or a similar field). Strong English communication skills (both written and verbal). Solid understanding of logistics and shipping principles . Ability to thrive in a fast-paced, dynamic work environment. Willingness to work night shifts (US Central Time). Open to relocating to Hyderabad for the role. Interested may share updated CV to career@awatacgroup.com Job Types: Full-time, Fresher Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have a degree or certification in Logistics and Shipping or a related field? Shift availability: Night Shift (Required)
AWATAC Group is Hiring!!! Job Title: Customer Support Executive – Freight Forwarding Location: Chennai, Tamil Nadu Experience: 1 – 2 Years Role Summary: We are looking for a Customer Support Executive with 1–2 years of experience in freight forwarding or shipping operations. The ideal candidate should possess good communication skills, strong knowledge of shipping documentation and processes, and a customer-focused attitude. Key Responsibilities: Handle day-to-day customer interactions and provide timely updates on shipment status. Coordinate with internal teams (operations, documentation, and accounts) to ensure smooth shipment movement. Manage documentation related to export and import shipments (BL, Invoice, Packing List, Delivery Orders, etc.). Communicate with shipping lines, airlines, transporters, and overseas agents. Resolve customer queries promptly and maintain strong client relationships. Ensure all data and records are accurately maintained in the system. Support the sales and operations team with post-booking customer service. Requirements: 1–2 years of experience in freight forwarding / logistics / shipping . Good understanding of shipping terms (INCOTERMS, documentation, export/import process). Excellent verbal and written communication skills. Proficient in MS Office (Excel, Word, Outlook). Strong coordination and multitasking ability. Positive attitude and a customer-oriented mindset. Female Candidates preferred. Interested may share updated CV to career@awatacgroup.com Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Provident Fund Application Question(s): Do you have a degree or certification in Logistics and Shipping or a related field? Language: Tamil (Required) Location: Chennai, Tamil Nadu (Required)
Position: Digital Marketing Executive Location: Chennai, Tamil Nadu Experience: 1- 3 Years Role Overview: AWATAC Group is looking for a dynamic and results-driven Digital Marketing Executive to strengthen our online presence, drive B2B lead generation, and promote our freight forwarding services across digital channels. The ideal candidate will be proactive, creative, and capable of managing end-to-end digital marketing initiatives. Key Responsibilities: · Plan, execute, and optimize digital marketing campaigns across Google, Facebook, and Instagram. · Implement SEO strategies to improve website ranking, visibility, and organic traffic. · Create and publish engaging content for social media, websites, blogs, and email newsletters. · Manage social media platforms, maintain posting calendars, and monitor audience engagement. · Oversee Google Business Profile activities, including updates, posts, and engagement tracking. · Design marketing creatives, social media posts, and basic visual content using Canva or Photoshop. · Track, analyze, and report campaign performance using Google Analytics and other relevant tools. · Support the development of marketing materials related to freight forwarding services. Requirements: · Bachelor’s degree in Marketing, Business, Communications, or a related field. · 1–3 years of experience in digital marketing (experience in logistics or freight forwarding is an added advantage). · Strong knowledge of SEO, SEM, Google Ads, Google Analytics, and social media marketing. · Good written and verbal communication skills, with strong content creation abilities. · Ability to work independently and handle multiple projects simultaneously. Interested may share updated CV to career@awatacgroup.com Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Education: Bachelor's (Preferred) Experience: Digital marketing: 1 year (Required) Location: Chennai - 600001, Tamil Nadu (Required)